Overview

Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco, CA 94105, United States
+1 415 512 1111

$276+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 2,666 reviews
See all reviews

Review highlights

  • 9.2
  • 9.2
  • 7.0
  • 6.5

Good to know

  • Friendly atmosphere
  • Pleasant entrance area
  • Nice building
  • Stylish Hotel

Nearby

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    About

    Built in 1875 to celebrate the West Coast boom, the Palace Hotel, San Francisco is one of San Francisco's most treasured landmarks. The hotel is located just blocks away from Union Square, Chinatown, the Financial District and the Moscone Convention Center. From the famed 1909 Maxfield Parrish mural “The Pied Piper of Hamlin” in our Pied Piper bar to the grandeur of The Garden Court to the sky-lit indoor pool, the Palace Hotel captures a timeless sophistication that is as distinct as it is inviting. Experience gracious hospitality on a grand scale in our 556 rooms and suites, evidenced by soaring 11-foot ceilings, original architectural details, crisp bedding, marble bathrooms, and a host of thoughtful and luxurious modern amenities.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Sauna
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 2,666 reviews
    • 9.2 "Excellent amenities."
    • 9.2 "Terrific location."
    • 8.9 "Vibe was good."
    • 8.2 "Pool is good."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.0 "Nice rooms."
    • 6.5 "Breakfast is mediocre."
    • 3.2 "Terrible value."
    • 2.2 "Disappointing internet connection."
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    Overall Rating

    8.9 Excellent
    Based on 1,333 reviews
    • 9.2 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
      9.8 "98% thought the architecture was beautiful."
      8.8 "88% found the grounds to be nice."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
    • 8.8 "Vibe was good."
      8.8 "88% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      8.7 "87% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
    • 8.0 "Pool is good."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      9.2 "top-notch fitness area, thought 92%."
    • 6.7 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.9 "Only 59% thought the shower was ok."
    • 6.6 "Breakfast is mediocre."
    • 3.0 "Terrible value."
      2.8 "72% thought it was overpriced."
      0.9 "91% said the breakfast was too expensive."
      4.7 "The price was too high for 53%."
    • 2.4 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      1.2 "88% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 906 reviews
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
    • 8.8 "Vibe was good."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
      9.9 "99% said it was a stylish hotel."
      8.3 "83% enjoyed the friendly atmosphere."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 8.2 "Pool is good."
    • 8.1 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.0 "For only 60%, the bathroom was ok."
      6.6 "Only 66% said the rooms were modern."
    • 2.9 "Terrible value."
      2.9 "71% thought it was overpriced."
      1.0 "90% said the breakfast was too expensive."
    • 2.2 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      1.0 "90% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 106 reviews
    • 9.1 "Terrific location."
    • 9.1 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 8.8 "Vibe was good."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.4 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.0 "Only 60% said rooms were big enough."

    Overall Rating

    8.7 Excellent
    Based on 319 reviews
    • 8.9 "Amenities are good."
      9.0 "90% thought the building was wonderful."
      8.8 "88% enjoyed the lobby entrance."
    • 8.9 "Location is great."
    • 8.7 "Vibe was good."
      8.8 "88% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.2 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.0 "Pool is good."
    • 6.9 "Average cleanliness."
    • 6.3 "Breakfast is mediocre."
    • 3.1 "Terrible value."
      3.0 "70% thought it was overpriced."
      0.7 "93% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant entrance area"
    "Nice building"
    "Stylish Hotel"
    data provided by TrustYou

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