Palace Hotel, a Luxury Collection Hotel, San Francisco

8.8
Excellent

Based on 4,735 reviews
 
2 New Montgomery Street, San Francisco, CA 94105, United States
  +1 415 512 1111
Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco, CA
Check-in
Check-out
Compare vs. KAYAK |
Roomer $100
TripAdvisor $150
Cancelon $150
Roomer
per night
TripAdvisor
per night
Cancelon
per night

Good to know

Value for money 4.2
Distance to city center 0.6 mi
Location rating 9.1
Nearest Airport San Francisco
Distance to airport 11.6 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$100+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$100 per night
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King bed
$1160 per night
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Double bed
$1270 per night
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Unknown
$253 per night
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Unknown
$262 per night
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Double bed
$274 per night
IMAGE
Double bed
$274 per night
IMAGE
Unknown
$274 per night
IMAGE
Unknown
$297 per night
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Double bed
$313 per night
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Double bed
$315 per night
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Unknown
$332 per night
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Unknown
$408 per night
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Double bed
$414 per night
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Unknown
$507 per night
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Unknown
$522 per night
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King bed
$658 per night
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King bed
$693 per night
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Unknown
$903 per night
IMAGE
King bed
$974 per night

King Rooms

$150+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$150 per night
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Unknown
$150 per night
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Unknown
$153 per night
IMAGE
King bed
$209 per night
IMAGE
King bed
$233 per night
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King bed
$274 per night

Superior Rooms

$213+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$213 per night
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Unknown
$213 per night
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Unknown
$213 per night
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Unknown
$218 per night
IMAGE
Unknown
$223 per night
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Unknown
$229 per night
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Unknown
$233 per night
IMAGE
Unknown
$235 per night
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Unknown
$239 per night
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Unknown
$239 per night
IMAGE
Unknown
$252 per night
IMAGE
Unknown
$274 per night
IMAGE
Unknown
$274 per night
IMAGE
Unknown
$297 per night
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Unknown
$297 per night
IMAGE
Unknown
$299 per night
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Unknown
$336 per night
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Unknown
$344 per night
IMAGE
Double bed
$404 per night
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Unknown
$437 per night
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Unknown
$454 per night

Standard Rooms

$204+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$204 per night

Double Rooms

$350+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$350 per night

Reviews

Pros

Cons

Traveler rating

419
112
42
16
4

Time of year

Traveler type

Show reviews that mention

+
beautiful hotel in 256 reviews
beautiful lobby in 49 reviews
beautiful room in 198 reviews
buffet breakfast in 86 reviews
comfy bed in 31 reviews
drawers for clothes in 13 reviews
excellent service in 103 reviews
free wifi in 44 reviews
great location in 253 reviews
great staff in 197 reviews
high ceilings in 14 reviews
homeless people in 26 reviews
hotel and room in 210 reviews
mechanical noise in 4 reviews
pied in 14 reviews
piper in 14 reviews
room service in 114 reviews
san francisco in 32 reviews
swimming pool in 90 reviews
union square in 29 reviews
valet parking in 49 reviews
  • Good
    Sep 2018
    8.0

    Big room, mediocre food

    For being snack dab in the middle of downtown and over 100 years old, the room was very spacious, and the bed was comfortable

    I ordered room service for dinner and had the breakfast buffet in Garden Court - both were decent but definitely below my expectations of what a luxury hotel can deliver in terms of quality & creativity on the menu.

  • Excellent
    Feb 2018
    8.8

    Luxurious, great staff and great location.

    I tend to like more modern hotels but this place was very classy.

  • Excellent
    Aug 2017
    10.0

    We liked EVERYTHING!!!! Gorgeous hotel- beautifully decorated, the epitome of class and style. Staff was lovely. Room was clean and the beds and linens made for the most comfortable sleep. Pool was beautiful and food was delicious!!!

    Nothing

  • Excellent
    Aug 2017
    10.0

    Peaceful Beautiful Hotel

    This is a great hotel, a retreat from the noise and business of San Francisco. It is a beautiful gentle well appointed place to stay. The peace and calm that pervades every part of this hotel seeps into your heart. You relax as soon as you walk in the door. The beds are comfortable, beautiful pillows, well appointed rooms. Great food and served impeccably.

  • Excellent
    Mar 2017
    10.0

    Loved the central location and the historical ambiance of the hotel.

  • Excellent
    Jul 2016
    9.7

    Nice to stay in a piece of history. Very convenient location for MUNI/BART. Rooms appointments very nice, beds great. Main lobby atrium is stunning. Well-trained, personable staff.

    Coffee/wifi in room would be nice, but that's unfortunately the nature of the beast (Hol Inn Express does that, not most upscale). I went with two hyperactive twin boys, and though not an ideal hotel for kids in most ways, the staff was very patient and accommodating with them. I'd say I wish it were a better value, but really next to what else what available in the area it was a better bang for the buck than most.

  • Excellent
    Feb 2016
    9.4

    Romantic getaway

    Location Bathrobes, slippers, and WATER included wow! Portable led lighted mirror. So convenient. Staff was really attentive to our needs and accommodating Very clean Booked a double bed superior room through AMOMA.com and they offered a king superior at the front desk. Definitely appreciated that. Spacious 2 ice vending machines on every floor

    Nothing.

  • Okay
    Jan 2016
    6.0

    Money to throw away

    Really cool amenities,close to everything you need.Room service was nice and really cool views.

    I didn't like that after driving two hours up to SF,having reserved my room almost a week in advance they informed me my room was not ready,then couldn't give me an answer as to why or how long it would take to clean.Luckily friends who were getting married in the city had their room so we stayed there and waited almost an hour and a half until they called me to tell me it was finally ready then didn't offer much to try and make the situation better

  • Good
    Dec 2015
    6.8

    Decor, comfort and staff interactions.

    I did not sleep all night due to an event at the hotel where people were slamming doors and talking in the halls all night.

  • Excellent
    Jul 2015
    10.0

    Fantastic SF landmark...we never left the Hotel.

  • Excellent
    Jan 2015
    10.0

    Amazing

    The hotel is stunning and the staff is so nice. I loved the history and the elegance of the place.

    I liked everything.

  • Excellent
    Sep 2014
    10.0

    I liked the overall appearance - the old world charm with today's amenities - great pool! the servic

    nothing

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About

Overview

Encounter the luxury of the Gilded Age, historic architecture and world-class service at Palace Hotel, a Luxury Collection Hotel, San Francisco. Located in downtown San Francisco, our iconic, historic hotel features authentic elements paired with classically inspired, modern décor. Relish our wealth of hotel services and amenities, from professional concierge assistance and valet parking, to in-room dining, scenic city views, a cutting-edge fitness center, meetings and event services and more. Our legendary hotel showcases two famous restaurants, with a distinctive setting for any occasion. Enjoy a leisurely dip in our heated, indoor pool with a sky-lit ceiling. Step outside our doors and explore downtown San Francisco, including Union Square, cable cars and Chinatown, just blocks away. Let us regale you with five-star service, extraordinary accommodations and deluxe amenities at the first luxury hotel in San Francisco, CA; as grand and trend-setting today as it was when we first opened our doors.

Marriott

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.8 Excellent

Based on 4,735 reviews

9.3

Vibe

9.1

Location

5.3

WiFi

4.2

Value for money

Things to Know

  • Friendly atmosphere
  • Stylish hotel
  • Pleasant entrance area
  • Nice building

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
Business center
Car rental
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Airport Shuttle (Surcharge)
Storage available
Elevator
Hairdryer
Cable or satellite TV
Internet (surcharge)
Wedding services
Cribs available

Photos

Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco - Building All Photos (35)
Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco - Bathroom Bathroom (7)
Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco - Bedroom Bedroom (11)
Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco - Building Building (1)
Palace Hotel, a Luxury Collection Hotel, San Francisco - San Francisco - Gym Gym (1)
All Photos (35)
Lobby (2)
Lounge (2)
Restaurant (2)
Living room (7)
Pool (1)
Gym (1)
Conference (1)
Bathroom (7)
Bedroom (11)
Building (1)
All Photos (35)

Location

Most Popular Landmarks

  • Museum of Modern Art 284 yd
  • Grace Cathedral 0.7 mi
  • Cable Car Museum 0.7 mi
  • Exploratorium 0.9 mi
  • Asian Art Museum 0.9 mi
  • Lombard Street 1.4 mi

About the Neighborhood

South of Market is known for: hip bars, tech companies, industrial lofts

More

San Francisco Travel Guide

Learn about San Francisco on KAYAK

Getting Around

Oakland 11.3 mi
San Francisco 11.6 mi
San Francisco (Conv Ctr), California 0.3 mi
San Francisco (Civic Center), California 0.8 mi

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