Overview

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Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery Street, San Francisco, CA 94105, United States
+1 415 512 1111

$303+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 2,609 reviews
See all reviews

Review highlights

  • 9.4
  • 9.1
  • 6.8
  • 6.8

Good to know

  • Friendly atmosphere
  • Pleasant entrance area
  • Nice building
  • Stylish Hotel

Nearby

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    About

    Built in 1875 to celebrate the West Coast boom, the Palace Hotel, San Francisco is one of San Francisco's most treasured landmarks. The hotel is located just blocks away from Union Square, Chinatown, the Financial District and the Moscone Convention Center. From the famed 1909 Maxfield Parrish mural “The Pied Piper of Hamlin” in our Pied Piper bar to the grandeur of The Garden Court to the sky-lit indoor pool, the Palace Hotel captures a timeless sophistication that is as distinct as it is inviting. Experience gracious hospitality on a grand scale in our 556 rooms and suites, evidenced by soaring 11-foot ceilings, original architectural details, crisp bedding, marble bathrooms, and a host of thoughtful and luxurious modern amenities.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Sauna
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Car rental
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 2,609 reviews
    • 9.4 "Excellent amenities."
    • 9.1 "Awesome vibe."
    • 9.1 "Terrific location."
    • 8.2 "Very nice wellness & sports facilities."
    • 8.1 "Great service."
    • 6.8 "Average comfort."
    • 6.8 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 3.6 "Value below average."
    • 2.5 "Disappointing internet connection."
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    Overall Rating

    8.9 Excellent
    Based on 1,252 reviews
    • 9.5 "Excellent amenities."
      9.6 "96% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
      9.0 "90% found the grounds to be nice."
    • 9.1 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.0 "90% enjoyed the friendly atmosphere."
      9.5 "95% enjoyed the lobby entrance."
      9.8 "98% thought the hotel was luxurious."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      9.3 "top-notch fitness area, thought 93%."
    • 7.8 "Good pool."
    • 6.6 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
    • 6.4 "Breakfast is mediocre."
    • 3.3 "Value below average."
      2.8 "72% thought it was overpriced."
      1.0 "90% said the breakfast was too expensive."
    • 2.6 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 887 reviews
    • 9.2 "Excellent amenities."
      9.4 "94% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
    • 9.0 "Awesome vibe."
      9.3 "93% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
      9.0 "90% enjoyed the friendly atmosphere."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
    • 8.3 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 8.0 "Pool is good."
    • 7.0 "Good service."
      6.2 "62% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 3.6 "Value below average."
      3.3 "67% thought it was overpriced."
      1.0 "90% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      3.3 "67% thought it was overpriced."
      1.5 "85% said the wifi quality was bad."
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    Overall Rating

    8.8 Excellent
    Based on 156 reviews
    • 9.4 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
    • 9.1 "Terrific location."
    • 9.0 "Awesome vibe."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Tasty food."
    • 6.7 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
    • 4.3 "Value below average."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 313 reviews
    • 9.2 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.5 "95% enjoyed the lobby entrance."
    • 9.0 "Awesome vibe."
      9.9 "99% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
      9.1 "91% enjoyed the friendly atmosphere."
      9.5 "95% enjoyed the lobby entrance."
    • 8.8 "Location is great."
    • 8.4 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 3.4 "Value below average."
      3.0 "70% thought it was overpriced."
    • 2.5 "Disappointing internet connection."
      3.0 "70% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant entrance area"
    "Nice building"
    "Stylish Hotel"
    data provided by TrustYou

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