Accessibility and suitability
General
Basics
Bathroom
Dining
Media and entertainment
Services and conveniences
Parking and transportation
Workspace
Laundry
Bedroom
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Elan?
Hotel Elan is ideal for a visit in December during the high season or in July during the low season.
How is the quality of the beds at Hotel Elan?
Guests have praised the comfortable beds at Hotel Elan, ensuring a good night's sleep during your stay.
Is parking available at Hotel Elan?
Yes, Hotel Elan offers free parking, providing convenient and hassle-free parking for guests.
What can guests expect from the food quality at Hotel Elan?
While breakfast is included, some guests have mentioned issues with the microwave and refrigerator. However, the hotel's convenient location offers various dining options nearby.
How is the cleanliness and customer service at Hotel Elan?
Guests have appreciated the cleanliness and friendly staff at Hotel Elan, although some have mentioned concerns about the cleanliness of certain amenities and the behavior of the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Recently Remodeled Bathroom
Several guests mentioned that the bathrooms in the hotel have been recently remodeled and were clean. Choosing a room with this feature could enhance your stay.
Consider Bringing Your Own Toiletries
Some guests reported that the hotel's toiletries were not up to standard. Bringing your own toiletries might be a good idea to ensure a comfortable stay.
Check Room Amenities Upon Arrival
A few guests experienced issues with in-room amenities such as the microwave and refrigerator not working. It's advisable to check these amenities upon arrival and report any issues to the staff promptly.
Be Mindful of the Neighborhood
Some guests expressed discomfort with the neighborhood surrounding the hotel, citing loitering and feeling unsafe. It's recommended to be cautious when walking around the area, especially at night.
Request a Quiet Room
If you're sensitive to noise, consider requesting a quiet room, as some guests mentioned encountering disruptive sounds from outside the hotel.
Verify Room Features
Due to ongoing renovations, some guests found that the room they booked did not match the listed amenities. It's advisable to verify the room features upon arrival to avoid any discrepancies.
Double-Check Reservation Charges
A few guests reported unexpected charges or issues with reservations. Double-checking reservation details and charges may help prevent any inconveniences during check-in or check-out.
Consider Bringing Earplugs
Some guests mentioned thin walls and noise from neighboring rooms. Bringing earplugs could help ensure a peaceful night's sleep.
Be Aware of Deposit Requirements
Several guests were surprised by the deposit requirement upon check-in. Being aware of this policy and having the necessary funds available can help streamline the check-in process.
Plan for Nearby Dining Options
The hotel's proximity to various dining options, including taco trucks and restaurants, provides convenient choices for meals. Planning to explore these nearby options can enhance your dining experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
|---|---|
High season | May |
Average price (weeknight) | $93 |
Average price (weekend night) | $115 |
Value for money | 7.2 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | San Jose |
Distance to airport | 4.2 mi |