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Embassy Suites by Hilton Santa Ana Orange County Airport

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Best Breakfast

1325 East Dyer Road, Santa Ana, CA 92705, United States

+1 714 241 3800

$132+

Embassy Suites by Hilton Santa Ana Orange County Airport

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Reviews
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Embassy Suites by Hilton Santa Ana Orange County Airport - Santa Ana - Building

Provided by Leonardo

Embassy Suites by Hilton Santa Ana Orange County Airport - Santa Ana - Bedroom

Provided by ICE Portal

Embassy Suites by Hilton Santa Ana Orange County Airport - Santa Ana - Lobby

Provided by Leonardo

Overall guest ratings

7.7/10 Good

Based on 1489 reviews

Review highlights

Breakfast

9.3
Bar and Beverages

8.7
Cleanliness

4.9
WiFi

3.5

Good to know

Friendly service

Nearby

About

Embassy Suites Santa Ana - Orange County Airport North is a 5-minute free shuttle ride from the terminals. The world-famous Disneyland® Park and Knott's Berry Farm are both close by, making this a great base for family vacations. Avid shoppers are a 15-minute drive from Fashion Island Mall.

Expedia

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Facilities for Disabled Guests
Spa
ATM on-site
Business center
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Kitchen/Kitchenette
Safe
Free airport shuttle
Free Internet
Pets not allowed
Parking (surcharge)
Storage available
Wedding services
Terrace/Patio

Guest Reviews

All Reviews

Families

Couples

Business

Solo

Overall Rating

7.7 Good

Based on 1,489 reviews

Breakfast

9.3

Bar and Beverages

8.7

Service

8.0

Location

5.5

Comfort

5.4

Room

5.2

Cleanliness

4.9

WiFi

3.5

Overall Rating

7.5 Good

Based on 923 reviews

Breakfast

9.2

Bar and Beverages

8.5

Service

7.8

Location

5.2

Comfort

5.0

Room

4.8

Cleanliness

4.4

WiFi

2.9

Overall Rating

7.8 Good

Based on 327 reviews

Breakfast

9.4

Bar and Beverages

8.9

Service

7.6

Value for money

7.5

Room

5.2

Location

5.0

Cleanliness

4.6

WiFi

3.5

Overall Rating

7.1 Good

Based on 223 reviews

Breakfast

9.1

Service

7.4

Value for money

7.4

Location

5.8

Room

5.3

Cleanliness

5.1

Comfort

5.0

WiFi

3.9

Overall Rating

7.5 Good

Based on 14 reviews

Service

7.7

Room

4.8

Recent Reviews

All reviews
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Neutral
Negative

Find reviews that mention:

breakfast was amazing

cook to order breakfast

free breakfast

happy hour

stay at an embassy

embassy suites

hotel is beautiful

breakfast and free parking

disneyland

free parking

charge for parking

climate control

breakfast friendly helpful

10.0

Great Stay at Embassy Suites by Hilton Santa Ana O

Pros: Quick check in. Very clean room.Close to all our activities. 12 min to Disneyland,17 min to Laguna Beach. 5 min to Airport. Very good parking. Well lit grounds. Overall Great stay.

Cons: Staff seemed very neutral.

Reviewed May 2016

review from
2.0

The Front Office Director is the worst ever

Pros: Good breakfast

Cons: The Front Office Director is the worst ever, exactly the one who was Duty Manager on 5/23/2015. He is mean to the guests and does everything he can to NOT help them. I would have rated this hotel as average if it was not of this individual who ruined my day with my family.

Reviewed May 2015

review from
10.0

Awesome

Pros: Friendliness of staff , very comfortable and the hospitality wa above and beyond.

Cons: $15 per night parking

Reviewed Nov 2016

review from
4.5

Disappointed Stay

Pros: A truly good hot breakfast.

Cons: The maids didn't clean/tidy our room for the second nights stay. Also, the pillows are awful. The front desk offered a foam pillow, but it was never delivered! One of the two TVs didn't work correctly and maintenance guy said other rooms were problematic too. The wifi was slow most of the time. Lastly, having to pay $15 per night for parking is ridiculous. I did however get that waived because of all the mentioned room issues.

Reviewed Sep 2016

review from
9.7

great stay

Pros: Coctail hour and made to order breakfast was a great way to start and end the day

Cons: The climate control for the room is based on the season and weather. It didnt get cold enough for my liking. No real complaint though

Reviewed Jul 2015

review from
9.6

Pros: everything

Cons: nothing

Reviewed Sep 2014

review from
7.7

Met my expectations

Pros: The size of the room was great, the location was easily accessible to the freeway, the complimentary breakfast was gteat, the cocktail hour was nice just maybe needed a better selection of alchohol.

Cons: The public area could have been cleaner, room service trays would stay in the hallways all day, the elevators were in desperate need of vacuuming. The front desk staff could have been more friendly, upbeat, and helpful. We had a small issue the night before check out, my car battery died. I figured security could give up a jump in the morning ingredients when we checked out. Upon check out I asked if they could and the front desk agent saI'd no, we asked why and the answer was simply we can't. She suggested maybe we ask the valet, so we did and he said no. They had their shuttle vehicle, a big SUV, just sitting up front, I asked if they could use that, the answer was still no. Unfortunately they seemed to be okay with us being stranded in their parking lot. They were zero help, along with the fact they just didn't care.

Reviewed Sep 2016

review from
10.0

great value

Pros: mediocre breakfast however great made to order omelets. All come with your stay which is worth the hotel in itself.

Reviewed Aug 2015

review from
9.1

Friendly, helpful staff, excellent breakfast--thos

Pros: The suites are spacious and lovely; the breakfasts and happy hours, a wonderful feature.

Cons: The heating/ac system is inadequate: although it was chilly at night, the system was not set to provide heat. The staff provided a space heater, but... not what I'd expect from a fine hotel.

Reviewed Mar 2017

review from

10.0

Great Stay at Embassy Suites by Hilton Santa Ana O

Pros: Quick check in. Very clean room.Close to all our activities. 12 min to Disneyland,17 min to Laguna Beach. 5 min to Airport. Very good parking. Well lit grounds. Overall Great stay.

Cons: Staff seemed very neutral.

Reviewed May 2016

review from
10.0

Awesome

Pros: Friendliness of staff , very comfortable and the hospitality wa above and beyond.

Cons: $15 per night parking

Reviewed Nov 2016

review from
9.7

great stay

Pros: Coctail hour and made to order breakfast was a great way to start and end the day

Cons: The climate control for the room is based on the season and weather. It didnt get cold enough for my liking. No real complaint though

Reviewed Jul 2015

review from
9.6

Pros: everything

Cons: nothing

Reviewed Sep 2014

review from
10.0

great value

Pros: mediocre breakfast however great made to order omelets. All come with your stay which is worth the hotel in itself.

Reviewed Aug 2015

review from
9.1

Friendly, helpful staff, excellent breakfast--thos

Pros: The suites are spacious and lovely; the breakfasts and happy hours, a wonderful feature.

Cons: The heating/ac system is inadequate: although it was chilly at night, the system was not set to provide heat. The staff provided a space heater, but... not what I'd expect from a fine hotel.

Reviewed Mar 2017

review from

7.7

Met my expectations

Pros: The size of the room was great, the location was easily accessible to the freeway, the complimentary breakfast was gteat, the cocktail hour was nice just maybe needed a better selection of alchohol.

Cons: The public area could have been cleaner, room service trays would stay in the hallways all day, the elevators were in desperate need of vacuuming. The front desk staff could have been more friendly, upbeat, and helpful. We had a small issue the night before check out, my car battery died. I figured security could give up a jump in the morning ingredients when we checked out. Upon check out I asked if they could and the front desk agent saI'd no, we asked why and the answer was simply we can't. She suggested maybe we ask the valet, so we did and he said no. They had their shuttle vehicle, a big SUV, just sitting up front, I asked if they could use that, the answer was still no. Unfortunately they seemed to be okay with us being stranded in their parking lot. They were zero help, along with the fact they just didn't care.

Reviewed Sep 2016

review from

2.0

The Front Office Director is the worst ever

Pros: Good breakfast

Cons: The Front Office Director is the worst ever, exactly the one who was Duty Manager on 5/23/2015. He is mean to the guests and does everything he can to NOT help them. I would have rated this hotel as average if it was not of this individual who ruined my day with my family.

Reviewed May 2015

review from
4.5

Disappointed Stay

Pros: A truly good hot breakfast.

Cons: The maids didn't clean/tidy our room for the second nights stay. Also, the pillows are awful. The front desk offered a foam pillow, but it was never delivered! One of the two TVs didn't work correctly and maintenance guy said other rooms were problematic too. The wifi was slow most of the time. Lastly, having to pay $15 per night for parking is ridiculous. I did however get that waived because of all the mentioned room issues.

Reviewed Sep 2016

review from

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