Rent a Lexus in Santo Domingo
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Companies that offer Lexus car rentals in Santo Domingo
Avis
5.4
Fair
34 reviewsCleanliness
5.9
Comfort
5.8
Pick-up/Drop-off
5.5
Value for money
5.3
5 locations in Santo Domingo
Filters
Reviews
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
2.0 Poor
Jan 2024
8.0 Very good
Nov 2023
2.0 Poor
Mar 2021
Pros:
nothingCons:
They force you to pay more than the price booked, contrary to sixt car rental who keep the price. They charge un DOP but i Receive a receipt in USD. all wrong2.0 Poor
Mar 2020
Cons:
No car!Hertz
4.3
Mediocre
44 reviewsBest rated
Cleanliness
4.9
Comfort
5.0
Pick-up/Drop-off
4.4
Value for money
3.8
4 locations in Santo Domingo
Filters
Reviews
2.0 Poor
Mar 2024
2.0 Poor
Dec 2023
2.0 Poor
Sep 2023
10.0 Wonderful
Nov 2022
2.0 Poor
Nov 2021
2.0 Poor
May 2021
Pros:
Price advertised wasn't right and car wasn't available. I didn't even pick upCons:
Fire everyone in the d.r officeAce
4.6
Mediocre
20 reviewsCleanliness
6.2
Comfort
5.5
Pick-up/Drop-off
5.1
Value for money
4.4
2 locations in Santo Domingo
Filters
Reviews
4.4 Mediocre
Mar 2020
Pros:
The person in charge attitude was awful, he didn't listen or responded to anything I said or asked him, he also wanted to charge for an insurance I declined the whole time. when I did the reservation over Kayak, the rental cost was gonna be under 300 dollars and the man wanted to charge me almost 1000 dollars because an insurance I was needing to have in order to rent the vehicle. he also told I was not forced to rent the vehicle with them.2.0 Poor
Jan 2020
Cons:
They suck, and don’t rant there2.0 Poor
Jan 2020
Pros:
NOTHING..I WAS ROBBEDCons:
DO NOT RENT AT ACE IN DOMINICAN REPUBLIC2.4 Poor
Mar 2019
Pros:
The staff was helpful, even though we ended up canceling the rental.Cons:
The name of the company was different which was not helpful. Our flight was delayed and came in late the lights in the rental place was turned off. Which was discouraging. They turned it on when we approached the door. Our car was gone, they did not take the insurance that I purchased thru Kayak.2.0 Poor
Mar 2019
Cons:
This is the fourth time that they don’t have ANY unit available (even though that reserve was made 3 weeks before). Don’t rent from ACE or Nelly Rent A Car (same company).2.0 Poor
Feb 2019
Cons:
They didn't have a car when we got there and didn't even make any effort to find a car for us and blamed on me that I made a reservation too late. They shouldn't have accepted the reservation if they didn't have enough cars.Dollar
4.2
Mediocre
18 reviewsCleanliness
5.7
Comfort
5.6
Pick-up/Drop-off
4.2
Value for money
3.5
5 locations in Santo Domingo
Filters
Reviews
6.0 Okay
Apr 2021
Pros:
Had to pay for DR insurance as opposed to the insurance I already paid for. If I used the 3rd party, they were going to put a hold of $1500 on my card. I didn’t want to later on them charge my card for those $1500 so I used their insurance so I paid another $100 plus a hold of $200 then I did when I booked.4.0 Mediocre
Apr 2018
Cons:
The rental web site offers insurance. The rental agency does not accept the insurance you purchase on the rental web site, and requires you to purchase another, much more expensive, policy before renting the vehicle: no locally purchased policy, no rental! The rental agency suggested calling (international) the insurance company which provides the insurance offered on the rental web site to cancel the policy - not very practical. A rip off coming and going. Dollar and Kayak should be more transparent in what is offered through their services.2.0 Poor
Nov 2017
Cons:
We were checked in for a car that was clearly too small. We canceled when we got to car and took taxis. Check in took 40 mins with a screaming child. Paperwork was excessive.8.0 Very good
Jul 2017
Pros:
The car was good, clean, and new.Cons:
the mandatory $10 fee for insurance that i was told about when i arrived.2.0 Poor
Jun 2017
Pros:
The car was nice when we got the actual car we reserved.Cons:
They didn't have my car upon arrival. They instead gave us a car that seated 3 people less because we were picking up the rest of the family the next day. They didn't give any kind of upgrade or refund for the lesser car they gave us for that day. The charges us 14 dollars a day for a gps when the car the next day had a gps installed in it. When I tried to turn it in at punta cana they said to turn it in at the end in Santo Domingo and then in Santo Domingo they said we should have turned it in at the dollar in punta cana. They sold us additional insurance saying that they could not rent us a car without it even though I already had a policy in hand which had better protection than that which they sold me. Overall terrible renting experience.6.0 Okay
Apr 2017
Pros:
The price and we had no problems with the car.Cons:
It took FOREVER to complete the paperwork. And the desk was very hard to find. It is in a separate building outside of the SDQ airport.Thrifty
2.2
Poor
11 reviewsCleanliness
2.8
Comfort
2.8
Pick-up/Drop-off
2.2
Value for money
2.2
5 locations in Santo Domingo
Filters
Reviews
2.0 Poor
Jan 2021
Pros:
NothinCons:
That they hove the car i rented2.0 Poor
Jul 2017
Pros:
NothingCons:
We were trying to be sold extra insurance even though we purchased extra insurance through Alianz- they said that coverage was not accepted in the Dominican Republic- SCAM4.4 Mediocre
Jan 2017
Pros:
Car was ok. Clean and responsive. Didn't have any issues while I had it. No mechanical problems.Cons:
When I got there to pick up the car I was told that I to pay a different price no with exceptions. So I reserved the car from home for a set price because it was what I could afford only to end up having to pay twice as much once I picked up the car. Also when I went to pick up the vehicle I had to wait forever because the attendant was nowhere to be found. The receptionist who attended me with the paperwork had to get out and get the car herself after I kept coming back to tell her that I was still waiting. The gentleman who was assigned to get the car was practically only a few feet from me sitting on a chair sleeping and pretending he didn't work there.. Horrible service. Just horrible. As for the car it was scratched all over with many dents all around including the at the hood as if someone beat it with a baseball bat. Also had horrible paint job on the back. You can see the yellow stains protruding from the original white paint and the windshield was cracked. But at least the car did its job to take me from point A to point B without any problems..2.0 Poor
Jan 2017
Pros:
More Expensive2.0 Poor
Dec 2016
Pros:
There's no way a hunday accen can be categorized as a full size3.6 Poor
Oct 2016
Pros:
The car was in good running condition. They just got a new fleet of 2016 cars so I was fortunate to grab one of the newer cars.Cons:
The rental agent insisted on me getting collision and 3rd party insurance after I told him that I did not needed the additional coverage due to my credit card protection and additional insurance I bought through Kayak. After about an hour discussion, he then tells me that it is a new law that just went into effect last month and that I had no choice but to buy the insurance from them. When that didn't work, he then tried the scare tactics to try to convince me to buy the insurance that was twice as much as the actual rental cost. Then came the class of car that I was paying for. I reserved a full size car, but I ended up with a compact car instead. When I complained about the size of the car, I was told that I had to pay more because the larger cars were considered premium class. Nowhere else would someone consider a Hyundai Accent to be a premium car. After another 45mins argument, he agreed to give me an Accent instead of the sub compact car he originally was trying to give me for the price of the larger car. After spending 10 hours flying and an additional 2 hours at the rental desk, I still ended up paying an extra $20 from the reservation price. Not exactly sure why, but I was not willing to spend another hour arguing over the extra $20.127 travelers who rented a car in Santo Domingo gave the car agency they used an average rating of 4.5
Airports serving Santo Domingo
Popular rental types in Santo Domingo
- Van Rentals in Santo Domingo
- Luxury Car Rentals in Santo Domingo
- Pickup Truck Rentals in Santo Domingo
- SUV Rentals in Santo Domingo
- Convertible Car Rentals in Santo Domingo
- Cargo Van Rentals in Santo Domingo
- 6 Passenger Van Rentals in Santo Domingo
- 7 Passenger Van Rentals in Santo Domingo
- 8 Passenger Van Rentals in Santo Domingo
- 9 Passenger Van Rentals in Santo Domingo
- 10 Passenger Van Rentals in Santo Domingo
- 12 Passenger Van Rentals in Santo Domingo
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Neighborhoods in Santo Domingo
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Popular car brands to rent in Santo Domingo
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