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The guest house was very good, very clean, friendly staff, very good breakfast. Very good location just a couple of mins walk to the sea. It has been refurbished to a high standard. We had a lovely stay.
Location. Owners. Breakfast and breakfast room. Flights of stairs to reach room. small room and shower cubicle so tight it was difficult to turn round without knocking the water control and shutting the water off.
Curtious staff. Clean, well equipped room and exellent breakfast.
I stayed at the Hotel in March & could not fault the service & the excellent breakfast, I will certainly stay here when I visit my son in University
That the staff went out of their way to make me feel welcome and helped me a lot during my stay in Eastbourne even though I was only there for 1 evening. The other guests on my floor were inconsiderate and made a lot of noise late at night, but this had nothing to do with the hotel or staff, just an unfortunate coincidence.
Good fast wireless Internet Access Sausages could have been better
Location small room,many stairs
The staff 'recent referb,location In Attic room which should be sold at under 50 pouinds as small space and many flights of stairs to endure
Very good breakfasts. Room very well appointed and decorated. Lovely large bath towels.Proprietor very helpful with arrangements for late arrival. Helpful parking arrangements. No lift (but we knew about that in advance) but 47 stairs to room. No BBC1 on TV, BBC2 intermittent. No towels in room on arrival later than advertised check-in time. Shower operated well, but cubicle too small - kept hitting tap when moving around, sometimes shutting off the water! These are small points in an otherwise very enjoyable stay.
Excellent service, superior food, room very clean and comfortable. Free DVDs to borrow from large collection, which really topped things off.
The owners were very helpful and pleasant. The room was very nice and the decor good. Sheets were lovely and crisp. Breakfast was excellent with lots of choice. There was absolutely nothing to dislike.
friendly staff good clean facilities good food
The Room was beautifully done out and had a great view of the tennis courts - shame there were no matches on though! The staff were really friendly and the breakfast selection was great. All in all, a fab find!
All the little extra touches ,like turning the bed down,the lamp turned on for when you went in,chocolate on the pillow.The propriertors always smiling and took the trouble to be really nice nothing at all
The location was handy for my stay in Eastbourne however I would not reccommend this hotel. The one staff member working over my stay seemed overwhelmed with things to do, the standard of the rooms was not impressive for an apparent 4 star hotel. The TV was consistently out of tune and generally not impressive for the price tag placed on the rooms. Probably adequate for a short stay for pleasure but ona business trip and for the price tag I expected a lot more.
excellent all round especially the owners and staff
Good location for what we wanted. Pleasant room and staff. It would be good if the table cloths were washed after each use. If they don't want to do this they should use paper or no cloths. The crockery should be checked more carefully before it is put out, since some still had food remnants.
Very nice hotel, polite/helpful staff, good location, clean and breakfast excellent. The only neg comment was with the bathroom in our room it was a little too small (narrow) esp for my husband, you couldn't properly use the sink without nearly hitting your head every time on a shelf .
Pleasant guest house with excellent service and very friendly staff. The room was comfortable and the breakfast of a very high standard.
Close to the beach, shops, theatres, restaurants and bars. Clean, friendly hotel with a delicious breakfast. The television did not have a DVD.
Nice reception area. Excellent Breakfast Hotel was locked until 3.00pm and it was impossible to get them to answer phone calls and door knocks. Decor in the Bedroom was poor and outdated.
friendly staff room small
excellent breakfast, really nice decor- but might not be everyones taste. En suite was very small.
the decoration and the breakfast the bedroom is quite old and the shower is very small and very noisy
Staff were lovely, homely hotel and excellant location!
friendly hoteliers, relaxed atmosphere, great breakfast, colourful decor, clean rooms.
Frank and Paul were absolutely great! Friendly and helpful, it was a pleasure.
People running the hotel were very good No
The members of staff ( Stephanie in particular) were wonderful & very helpful with places. Had a healthy choice for breakfast, more than i expected. Neat & comfortable. Feels like home away from home.
The hote is in very good location, closed to the downtown, but still quiet. The room was very nice and it was made with good quality of materilas. Only the view wasnt so good, because windows was looking at a court yard....
Got to Visit Brighton Our TV/DVD player didn't work
The bed was so comfortable and the staff helped me out with my computer problems; was very clean; excellent breakfast and good location Desks in room could be larger for people who need to do work
The staff were excellent and very friendly!! Breackfast was perfect and there was a great choice to enjoy. Our room, was very awkward to get too and we had to walk up so many stairs which is difficult with luggage. It would not be suitable for elderly people or people who struggle with walking. However the room was very clean and modern with the necessary facilities. We would return again to Brighton and stay at The Oriental.
long walk from room to bathroom/toilet
From the minute we arrived (to a very warm welcome) we elt very much at home. The staff were lovely and even bothered to organise a packed breakfast for us as we had to leave early in the morning. Would definitely stay here again when in Brighton. Nothing at all - great location for the lanes, lovely rooms, lovely staff and gorgeous toiletries (which really help when you're travelling with only and luggage).
Pleasant casual atmosphere. Clean, well lit room. Nice design. Pretty good breakfast. The windows in our room did not have any lock whatsoever. The maid left the windows open, which added to a feeling of insecurity. Anyone could have accessed our room through such windows from a balcony which ran along the front of the terrace. Breakfast time was accompanied by musak, which we didn't like. When we complained, however, the music was turned off when the other guests also agreed. The fire alarm went off at 4:00am, and no one was around to attend to it.
On the whole it is lovely, tad expensive as my room was tiny, and with a travel cot for my daughter too, there was no spare room. Breakfast was great and I would go there again.
Clean, modern and comfortable room. Breakfast was a little haphazard on second morning but food was good.
It is a comfortable and well run hotel. I was made welcome and thoroughly enjoyed my stay there.
\the friendleness of the owners
I was made very welcome and addressed by name - even though the place was full. Very good. The room was clean, comfortable and light. Breakfast very tasty. Not a complaint about the hotel, but the parking is terrible! On-street only, and you're lucky to get a space.
Really excellent in all respects. Great attention to detail, really good food, chaming and consideration hosts!
on Friday night it was quite noisy outside with traffic and people shouting