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Sevierville Convention Center
I like the helpfulness of the clerk. I liked the location of the hotel with regards to its proximity to Pigeon Forge attractions. I like the discounts for Pigeon Forge Attractions that come with the booking of the room I loved the price. The rooms were very nice. Particularly, the ceramic tile flooring. I like the 2nd story balcony This will be the hotel spot for myself and my family for every time that I come to Pigeon Forge or Gatlinburg. I really did enjoy the location and the hospitality of the clerk. I asked for two wake up calls. One for 9:30am Saturday morning and another for the same time on Sunday morning. Neither time did anyone call me. I asked the housekeepers for towels and they never brought me any. However, this isn't a big deal to me. I still enjoyed the stay and it will be my choice of stay when I come back to Pigeon Forge or Gatlinburg
Extremely kind clerk. Hotel was old and not clean, stains on comforters and holes. Price was high for room. Jg
The food choices were excellent. Th shows were funny and entertaining. Some very good talent. The hotel was clean and very comfortable. The beds were very comfortable. Our room was clean. The staff was nice and very helpful. Traffic was very heavy. There are alternative routes.
They waited for us to check in before they closed the front desk. Low to no staff, dirty overall, very outdated, the pool was closed due to costruction, the whole facility was under construction. My wife and I pulled up and jusy said " oh no" it was midnight we were tired and we were going to have to go in.
Nothing, I can't imagine a worst hotel room. Non-Smoking room that smelt like people were smoking in it the day before. Matress had springs coming out of it. It was loud all night. The fridge was pulled out of the cabnet to place a microwave on top that clearly had a cigarette burn through the top. Bathroom was wet when we got there and had plaster falling from the ceiling when we showered.
Great location. Nice rooms. Nice balcony and views Bed was a little hard. Couldn't get heater to regulate. Also too close to the bed. Hot air blew on us causing sleep problems. Not much water pressure.
Loved my bed Hated the staff all were very rude when asking for an extra cot for one of our children
Very friendly staff. Comfortable beds.
The staff was really nice. However, The sheets were stained. Our Shower leaked out into the floor and made a huge mess. The people beside us had 3 really Large dogs that barked. There was no comforter on the bed. Not much parking. 3 very small pillows. Trashy and slummy people hanging around outside. Made me uncomfortable to go outside after dark. The carpet in the rooms were disgusting.
For the money it was great. All creature comforts were taken care off. The staff was friendly and helpful.
The location on the strip was convenient We had the AC running since we walked in the door (3pm) until we got back that night (10pm) and it was still very hot in the room. We didn't sleep very much because of how hot it was. The staff are very nice but the language barrier is a bit rough. The tv remote did not have batteries and they wouldn't bring us any. Cell service is unheard of also.
I loved the location and the price. The price for the weekend was fantastic. The rooms are a little on the small side, but the low price more than enough makes up for it. The only think I didn't like was the noise. It isn't the hotel's fault, but it was a noisy night. My only complaint though!
Very easy and smooth check in. Someone's used soap was still in the shower, a couple of what seemed to be pee stains on the toilet, and the shower curtain had mildewed. Also the housekeeping came around at 8 am checking to see if anyone had left even though checkout wasn't until 11. After her telling her we were still sleeping she came back an hr later. Tv remote also didn't work and the tv is mounted so to change it you had to climb on the table.