Sintra Hotels

The room size Noisy clean services in the hallway and other rooms well be 9am. Poor service at the pool, lack of armchairs and toals at the pool site. Pool area to crowded and not taking advantage of the lawn area

My experience was that hotel and staff was family (children) friendly and tolerant. My two boys loved it which was exactly what I'd hoped for.

Relaxing enviroment, nice views to Sintra and friendly staff. Too crowded. The pool and dining room could not cope with the nunbers. No sunbeds left and had to que to get breakfast. Also could not have dinner as it was booked by other residents - the dining room is too small.

The hotel has a 4 star outlook but in fact everything there is very disappoiting. The quality of the service was unacceptable, the beds were cheap and uncomfortable, and outdoor swimmingpools are tiny, the sauna and turkish bath do not work properly (turkish bath has a stinky smell). The hotel is not convenientely located unless you want to go there to play golf. I had booked for two nights and then decided to check out after the first day.

the hotel is located in the centre of Sintra. Excellent starting point for doing a sightseeing tour. we lived outside the hotel in an external appartment in the garden. Due to humidity the rooms are musty-smelling.

We really liked open space and nature. Very soothing. The hotel staff was very nice. The room was very moldy--too much humidity i guess. I strongly recommend that they will install fans and dehumidifiers.

Breakfast was fresh and offered variety of products including no sugar products. Shower was very poor, water takes long to warm up, one of the rooms we had the water was not hot at all. We also had problems with one of the doors which was not locking properly and needed a hammer to fix it. We booked to rooms double and ended up in a twin room as theer was an oversight by the hotel. The hotel is located in a area that offers very little place to park, it has space for 3 cars in the premises. Outside it is not possible to park more than 3 cars to park with the inconvenience that you need to park in the bottom of a hill by a bend.

the setting in the hills was very pleasant shower was slow to drain and flooded the floor,children running about at 11.30pm

Fantastic Location Food was not up to the standard of the hotel