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World class service
Comfort level is high
Pets allowed on request. Charges may apply.
Sauna by pool and hot tub was a nice touch, outdoor lounging space, convenient access to Sonoma square and town. Breakfast was mediocre continental.
Bed was very comfortable Cute patio Pillows were very uncomfortable Room outdated - bath had chalk on top of chalk Toaster in the breakfast room needs to be replaced NOW. Waiting over 5 min for toast to pop up with a line behind you is NOT good.
Ambiance I was very taken back being next in line when the desk clerk asked how he could help a guest who waltzed up to the counter. I was waiting my turn & felt the person who was already staying there should not have precident over me who was next in line before them. Should I have to wait if every guest came down for something before the person in front of me was finished? If not, when should it be my turn? I would have walked out after being treated that way if I hadn't already purchased the room before arrival. Otherwise the stay was pleasant & quiet. I may return.
Close to the plaza so within walking distances for everything so very convenient. Loved their patio set up with fire pits and that we could walk out from our room. The floor above us must have had a family of kids bc we could hear them running and jumping early in the am and as we were getting ready for bed.
This hotel is in a great location just around the corner from the Sonoma Square. We had a room that opened up to the pool, making my kids very happy. The room itself was spacious and clean, a good value. We will definitely stay there again. it was a fine hotel.
Location Old run down place.
The rooms are on the larger size The room was dark and dingy. Don't eat the breakfast! The food is horrid. We chose Best Western because of the reviews, don't do it. We wanted to enjoy the pool, but there were leaves floating on the pool and it was expensive.
location, services, full breakfast had a very difficult time adjusting room temperature at night. one side of bed much too cold other side much too hot. had to do with air circulation from air conditioner.
Staff very knowledgable and friendly Parking too expensive
Location Affordable for area Clean Dingy Dated interiors Loud A/C Thermostat in awkward position
I liked the close proximity to the downtown area and the free breakfast. the staff was extremely friendly and accomodating.
The rooms were clean and charming. The staff was very warm and welcoming. The breakfast and Hors d'oeurve were more than generous and delicious! My husband and I will be coming back here.
Attention to detail was excellent, and the staff above average
The hotel was very nice and clean as were the staff. The complimentary breakfast was great and it was just a short walk from the square. Definitely worth it and very affordable.
Nice big comfortable rooms, comfortable bed. Good location, nice outdoor space to sit and relax. Tasty cheese and wine
The location is excellent and the rooms are well appointed and cozy. However, there was a pre-school (I think) located on the other side of the fence outside my balcony which just killed the vacation vibe. Besides that, I would highly recommend the place. There was a pre-school (I think) located on the other side of the fence outside my balcony and I awoke to kids screaming and yelling. I love kids but that just killed the vacation vibe.
The design of the rooms and decor; the quietness and relaxed atmosphere; the pleasant and helpful, informative staff