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This is by no means the Ritz, but if you are looking for a clean room and a comfortable bed, this hotel has what you need. It's literally around the corner from a coffee shop, jack-in-the-box and a convenience store. Parking is a little cramped.
dirty linens, uncleaned bathroom, missing toilet roll to name a few. I had previously stayed in Tahoe and assumed this one in LA should be comparable but this is huge contrast!
I liked the price and location The sheets were dirty, the carpets were filthy, there was hair in our beds, the pillows weren't fluffed, they downgraded me a room on my reservation because they had a walk-in that was apparently awarded my room, then they charged me the same value. The towels were dirty, there was hair on the toilet, the light fixtures were literally falling out of the wall, and the room smelled bad.
You could see your car from the room. There were no mirrors in the entire room which made getting ready difficult. Our sheets were dirty and stained with flat pillows and an uncomfortable bed. The check out time was early and they called the room 30 minutes before the time to ask if we were ready to leave. The water pressure in the shower was decent, but it didn't drain well so by the end of my shower the water was up to my ankles.
The staff was friendly and my room was clean. I did not have any problems and was only in town for one night so this was perfect for my needs and the price was right.
The morning van driver kept texting and not paying attention to the customers
Shuttle service yo the airport Great bed
Everything was ok N/a
Needed a place to stay for a few days while waiting for the next flight out of LAX. Staff was friendly and helpful. Room availability was convenient and flexible. A perfect fit. Minor maintenance to ice machines.
I didn't have high expectations for this hotel, just needed a place to crash next to the airport for an early morning flight the next day. For a basic hotel, this was surprisingly nice. Rooms were clean, staff was responsive, liked the modern functional decor,was just right. Appreciated that they had security in the lobby checking people's room numbers before allowing just anybody up to the rooms. Was a slight smell of smoke in the room
The shuttle took forever to get us from the airport and the rooms were dingy, with holes in the blankets and thin pillows. The rooms are decorated to look all modern but instead they look cheap.
Room was very clean. Housekeeping service is great. Ice machines broken on a few floors.
The night I stayed, it was very quiet Morning coffee and tea did not have tea bags or real sugar
The lady at the front desk was really good Sometimes the common areas were dirty
newly renovated rooms; cleanliness small bathroom, poor WIFI Connectivity
Great clean rooms, friendly staff and comfortable bed. Loved the free shuttle service to our terminal as well
It is close to the airport. The room was old and dirty. Breakfast was poor.
We had flown from NY to drive down to San Diego and stayed for a night in LA. Our room was cleaned, renovated look and comfortable. The staff was excellent and free breakfast. Very affordable.
Nothing The name is a ripoff! On the web page it was mistaken for Holiday Inn Express. This is NO Holiday Inn Express. There should be a disclaimer. The TV was a 22” standard. There were ants. The a/c was hard to regulate. Dirty carpet.
The location was close enough to the beaches. There were crackheads sprinkled around the area there was a spider in my room it smelled like rancid smoke even though I asked for a smoking room I was kind of disgusted by the stench. Also they charge $.75 for ice cubes actually just a bucket a small square bucket from your room which kind of blows my mind!!
Booked a room thur Booking.com at $79.00 a night. When I got to the Motel there is a large sign that states $59.00 a night. Then The front counter person charged me $10.00 for the shuttle service that is stated to be free on your website. Priced Higher then the Stated Sign Price. Charged for a free shuttle service
the speed to internet is very slow
Proximity to the airport Very rundown area. Desk staff brusque and unhelpful. Cleaning staff co-operative. Inclusive breakfast was an insult to the name of breakfast, Disgusting. Shuttle service was not provided by the hotel as advertised and the result was expensive. I cancelled a booking for a return visit and this was not cancelled and I was charged as a no show.
eventhough it is in the crime region , hotel is gated...and ok for singles and men
Flight was canceled, could not cancel, they kept my money
No. The bed and pillows were full of ants. The desk clerk just ignore my complaint. There was no food that was edible on my diet.
Nice finishes Comfortable bed Good TV Ants in bathroom - even after killing what we saw at night, more still came back in morning
Room was clean, nice flooring and window covering. Check in evening on 2/9. Clerk not very friendly, did not smile.
met my needs for close to airport, inexpensive and clean
First, I was surprised, that this is not a hotel, but a motel. Anyway, I was very surprised about the cleanliness of the room.. It was in very good condition (I had a room 313) It was perfect as a temporary accommodation, like I needed, when I arrived lax Airport in the night, but I do not recommend it as longer- term accommodation while it's abusing when you hear airplane landing in the middle of the night to the lax airport.
room size and quality Noise, transport to the airport
-Very good value for an LA motel -Staff very responsive and kind -Gated + security cameras on-site -facilities (bed, fridge, shower, drawers) adequate -Room was way too hot, poor ventilation. -Loud noises during the night, including 1 night of a couple arguing + 1 night of loud gunshot noises -Local area very poor, many shops are protected by metal bars; hotel booth protected by bullet-proof glass
Staff was great and very helpful with getting me into my room. You have all the essentials in your room. The area is a very sketchy part of Los Angeles area. I wish I would have done more research in where I was staying
Price was decent and secure parking. Had direct TV and internet, good for a short stay. AC and heating works great. You get a frig, microwave and a box tv. Bedding had an off scent and felt a little cough after the night. The walls arn't well insulated so you can hear your neighbor watch TV. Mine neighbor went to bed at a good time so I was able to get sleep.
The room seemed clean (I'm also a germ-o-phobe so I clean everything anyway, 5 start hotel or not) & spacious for someone who just wanted somewhere to stay - without interest in amenities. I drove so proximity amenities or food within walking distance wasn't important. I had a room on the ground floor with no other rooms above. As for it being a bad neighborhood, it's no West Hollywood, but for someone who left early and was in before dark, I didn't hear or see anything bad. The parking lot was really small and took some maneuvering in to spaces but that being said, I didn't have a problem finding a spot close to my room. The walls are paper thin, I could hear the phone vibrating for the person in the next room & when they talked on the phone. Obviously this is a design flaw that can't be changed but if you're a light sleeper you might have a problem, I had none.
Friendly staff, really large rooms, comfortable bed and pillows, clean rooms and linens, A/C in great working condition, blackout curtains. Super cozy. I slept like a baby. Also, really great location with tons of restaurants, pharmacies, gas stations near by. A few minutes' drive from LAX, car rental places, beaches. Wi-Fi was a little slow at times but overall not bad. The toilet paper was waaaay too thin and it would get stuck and rip when you try to unroll it. Just bring your own toilet paper or use the Kleenex.
Quiet Comfortable beds Newish interiors Lots of free toiletries. Great safe location close to LAX. The bathroom could have been cleaned better. I found some hairs in the tub.
The price on this is the only positive I can think of. You really get what you pay for. And there's a police station nearby. So, first off, there's 27 rooms, and 27 parking spaces, two of which are handicapped. When I came back to the hotel after a night on Santa Monica pier, there was literally only one handicap space left empty, and I can't park on the street because that's illegal during the night. When I tried to get help from the staff about this (they are a 24hr office), no one was there. I didn't get it resolved until I had already parked in the handicap space and was in my room about to sleep. Other than that, the bed was hard as a rock, and the internet barely worked with text-based websites, let alone video streaming like Hulu or Netflix. The neighborhood is pretty scary, especially at night. Your only solace that your stuff won't be stolen is there's a police station a short walk away. All in all, if you're in a pinch and can't afford anything else, go for it. Otherwise, stay away.