South Miami Hotels

Cuando hice la reservación, decía que pagaría al llegar.... y al llegar, me encontré que la reservación habia sido cancelada porque no pudieron cargarlo a la tarjeta. En fin, otro engaño mas para amarrar al cliente. Tuvimos que buscar otro hotel a las 11:00 pm cuando contabamos con una falsa reservación

Nothing, except the lady from housekeeping, she was the only person that was very polite and helpful. They disconnect our phone and wifi a day before we left. Had to call my sons from home to tell them why they disconnect our line, I tried to tell the receiptiinesst about the problem and she was so rude, and said it's working don't know what else to tell you. We will never returned, and make sure that none of our families or friends stay there. We don't want them to have the same experience we had. We do not recommend it The personal at the front desk, and the personal at the buffet, very rude, not helpful and didn't even acknowledge the guests. We had some issues and they weren't willing to help or solve the problem

Really cold rooms. Staff were nice. Right next to the Metrorail and Sunset mall. Bedding wouldn't stay on. There were stains on the walls. Internet is extremely slow.

Hotel staff asked us to wait for 20 mins for the other person to come for the shift and check in. Rooms are worst with cockroach in the bathrooms and bad smell in the room. Breakfast time is 7 to 9 but you will get nothing if you go at 8:15.

Some renovation are being done, lthe obby looks good two shopping malls near by...we walked to one and took the train to the other.. Mold in the ceiling in the bed and bathrooms Awful breakfast. ..powered eggs...generic cereal. .. shuttle complete sucked. ...waited an hour at the airport before it reach... then the driver had to drop his friend off.... they only had a schedule on Saturday for the shuttle. ..it was never there when you wanted to go to the mall....wifi did not work when you have an outside room...ac was either very cold of hot ...couldn't be adjusted

Very disgusting couldn't have picked a worse place to stay the drapes were covered with mold.The Tvs were very limited.The temperature in the room has to be kept below 65 or everything in the room will be drenched. Would not recommend this hotel to anyone!!!!

This was one of the worst hotels I ever stayed in. The service was terrible, the room smelled like mold and there was a leak in the ceiling. We complained about the leak and it never got fixed. Our door was left open after housekeeping "cleaned" the room. The sheets were not changed everyday; it was hard to get fresh towels and housekeeping only spoke spanish.

Staff was great Curtain was too short in the shower

Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.

Overall seemed like a good place at first. Comfy bed. The bathroom was dirty when we checked in. Disgusting.

The hotel transportation was speeding and scary. when we got there we saw two cockroaches in the lobby. On our way to the room we heard some very loud sexual activity that I am almost positive was paid for. The room had stains all over the carpets and bedding and the shower was extremely dirty. Worst place I've ever stayed.

ese hotel definitivamente no sirve muy malo ,demasiado dinero por un hotel tan viejo,las habitaciones sucias, no lo recomiendo para nada

Breakfast is free, shuttle to airport is free. Dirty, walls are very thin. Noisy, there was used shampoo in the bathroom.

Buena ubicacion, cerca del aeropuerto, desayuno basico incluido, shuttle gratis al aeropuerto, bus pasan frente al hotel hacia el downtown, buen precio. Mala atencion del personal, sobrecamas y paños manchados, muy mala conexion wi fi.

Location Parking is very limited - There is no elevator - Wifi is very weak, only in the lobby you can get some connection - The room had only one outlet - Once past the lobby it feels like you are in the getto and it is kind of scary - we were given a room that was ready and when I open the door the room was not clean, the bed was not made and there was trash lying around.

It was close. The guy at the reception was nice. The driver charged me to drop me off at the airport.

Staff was friendly, easy to get to the airport, great little bar/restaurant, good shuttle service to airport. The bathroom was in need of new fixtures, updates.

The hotel was convenient to the airport and tolerably clean. The staff was courteous.and knowledgable. Many elements of our room were not functioning - lamps, safe, etc. This motel was sub-standard, but all others near the airport were very overpriced, and this one was only moderately overpriced.

the adjoining restaurant was OK dirty, old linnen, terrible pillows, damp, heating/aircin did not work etc etc

It was near the airport and there was a shuttle, but there are many many others. Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.

Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good

Bed was poor quality. i cannot understand that the mutiny doesn't oblige its residents to put carpets under chairs and beds. moving chairs make a lot of noise. ive noticed this on several occasions. not sure I will return.

very comfortable beds and linens; good size room; concierge

Everything is in goos shape Service

Room comfort - location Staff did not communicate properly with in-house services

Cleanliness of bedroom and bathroom Lobby