the rooms and public areas could use renovation. never felt welcomed or cared for by staff. room was not particluarly clean
2 stars
Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
205 Windstar Place, Southern Pines, NC 28387, United States
Southern Pines, NC
See location+1 910 693 3737Photos of Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
Overview
Conveniently located within miles of over 40 world-class championship golf courses, restaurants and the historic villages of Pinehurst and Southern Pines, this Microtel Inns and Suites Southern Pines / Pinehurst offers comfortable accommodations at an affordable rate. The Moore County Airport is five miles away. Fresh coffee in the lobby and evening social receptions on the weekend are enjoyable extras. There is also a business center, 24-hour guest laundry facilities, and ample large-vehicle parking with electrical outlets for your truck or RV. Complimentary breakfast starts the day off right and complimentary wireless Internet access keeps you connected. Rooms feature plush DreamWell bedding, work desk and hairdryer, and select rooms offer refrigerator and microwave, ideal for longer stays.
Amenities at Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Bicycle rental
- Fishing
- Golf
- Cycling
- Horse riding
- Bowling
- Pool table
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- No smoking
- Designated smoking area
- Private entrance
Dining
- Snack bar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Garden
Fitness
- Tennis
Reviews of Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
6.8
Okay
542 verified ratings
Wonderful
218
Very good
73
Good
72
Okay
35
Fair
51
Mediocre
28
Poor
65
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the hotel's cleanliness and service, citing issues such as dirty rooms, broken facilities, and unhelpful staff. However, some guests appreciated the good location and friendly staff, indicating that there are redeeming qualities amidst the negative experiences.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7 out of 10
472 reviews
5.9 out of 10
32 reviews
7.7 out of 10
11 reviews
5.5 out of 10
10 reviews
All reviews
Pros (+) Only positive thing I can say is the building looked nice from the outside. Location was convenient for my needs.
Cons (-) Hotel common areas and rooms are dirty, not we didn’t vacuum this week dirty but caked up grimes dirty even in my “newly renovated” room. Staff was less than welcoming and it was obvious management was using COVID-19 as an excuse to spend less on breakfast. Even with only serving stale coffee and one type of prepackaged muffin they still managed an abhorrent score on a recent health inspection.
Pros (+) Friendly and accommodating staff
Cons (-) I wanted the gym which is why I picked the hotel however while the pictures indicate that they still had a gym it was not available
Pros (+) Breakfast and very quiet.
Cons (-) Parking out back late in evening. Bit insecure feeling.
Pros (+) Room was neat and clean. Low price location near town center.
Cons (-) Breakfast was Spartan. Shower stream very weak.
Pros (+) Rooms were decent
Cons (-) Bed was broken. Had to move rooms with small children so we didn't get settled for over an hour after check in. No discount or help from employees.
Pros (+) Good location
Cons (-) Hotel has paper thin walls and TV from adjacent room was highly audible until 0530.
Pros (+) The only two good things were the location and the waffles
Cons (-) the sheets were dirty on arriving and they had no replacement had to go get towels every day and on our last night they didn't even turn down our room at all
Pros (+) I have always stayed at this hotel once to twice a year (3 to 6 days each year). I use to love my stays until a couple of years back, around the time the new ownership took place. I even bragged on how pleasant my past stays were. Now the hallways and front lobby is hot and stuffy. The towels and wash cloths have obvious yellow and black stains. The toilet and tube has stains and streaks. The maid...
Cons (-) Front desk staff and Frosted Flakes as part of the breakfast menu.
Read more
Pros (+) The staff was very friendly. The room was very clean.
Cons (-) No coffee maker in the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Some guests mentioned cleanliness issues, such as dirty rooms and unclean bathrooms. However, others found the rooms to be clean and cozy, with updated bathrooms.
What are the common concerns about the rooms?
Guests have reported concerns about dirty sheets, noisy air conditioners, and roaches in the rooms. Some also mentioned noise from other rooms and the lack of elevator access.
What are the positive comments about the staff?
Many guests praised the friendly and helpful staff, particularly in the evening hours. However, some guests experienced unfriendly or unaccommodating morning staff.
How are the beds at the hotel?
Several guests found the beds to be comfortable and conducive to a good night's sleep. However, a few guests encountered issues such as dirty sheets and bed bugs.
What are the comments about the breakfast?
While some guests enjoyed the complimentary breakfast, others found it inadequate and unappetizing. Some suggested the need for fresher options and more variety.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the Upper Floors
Several guests reported noise issues from neighboring rooms and the second floor. Choosing a room on a higher floor might provide a quieter stay.
Consider Bringing Your Own Toiletries
Some guests mentioned issues with the cleanliness and availability of hotel-supplied products. Bringing your own toiletries could ensure a more comfortable stay.
Check Room Cleanliness Upon Arrival
A few guests encountered cleanliness issues, including dirty sheets and roaches. It's advisable to thoroughly inspect the room upon arrival and request a change if necessary.
Be Mindful of Noise Levels
Several guests noted noise disturbances from other rooms and the surrounding area. Bringing earplugs or a white noise machine could help ensure a peaceful night's sleep.
Confirm Room Amenities
Some guests experienced issues with room amenities such as non-functional air conditioners and TVs. It's recommended to confirm the functionality of these amenities upon check-in.
Request a Room with a Refrigerator
Guests staying in single rooms noted the absence of a refrigerator. If needed, consider requesting a room with this amenity in advance.
Double-Check Breakfast Options
While many guests enjoyed the continental breakfast, some found it lacking in variety. If you have specific dietary preferences, it might be beneficial to check the breakfast options beforehand.
Inquire About Elevator Access
The hotel does not have an elevator, which could be inconvenient for guests with mobility concerns or heavy luggage. It's advisable to inquire about this before booking.
Consider Bringing Your Own Entertainment
A few guests mentioned difficulties with TV remotes and limited channel options. Bringing along your own entertainment devices or streaming services could enhance your in-room entertainment experience.
Be Mindful of Security
Some guests expressed concerns about safety, including unlocked windows and questionable individuals on the premises. It's important to prioritize personal safety and report any security issues to the hotel staff.
Location
205 Windstar Place, Southern Pines, NC 28387
What's nearby
- Southern Pines Golf Club0.7 mi
- Weymouth Center for the Arts & Humanities1.7 mi
- Southern Pines Amtrak Station1.7 mi
- Mid Pines Golf Club2.5 mi
- Pine Needles Lodge and Golf Club2.7 mi
- Carolina Golf Club3.6 mi
- Sandhills Horticultural Gardens4.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
Low season | August |
|---|---|
High season | July |
Average price (weeknight) | $85 |
Average price (weekend night) | $87 |
When to book a room at Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Microtel Inn & Suites by Wyndham Southern Pines / Pinehurst
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Value for money | 7.5 |
|---|---|
Distance to city center | 1.4 mi |
Nearest Airport | Fayetteville |
Distance to airport | 32.1 mi |