Pros (+) Big and clean room with a great view of the river
Cons (-) The bathroom door took up to much space when open in the bathroom
3 stars
Best Western Plus Kelly Inn
Photos of Best Western Plus Kelly Inn
Overview
Within a 20-minute stroll of St. Cloud Train Station, Best Western Plus Kelly Inn Saint Cloud offers a Jacuzzi, a heated pool and free Wi-Fi. It also provides a ballroom, a coffee bar and an express check-in and check-out feature.
There are a range of facilities on offer to those staying at the hotel, such as a 24-hour business centre, a kids pool and meeting facilities. Fitness amenities are provided, and guests are welcome to make use of the bicycle rental service.
All the rooms at Best Western Plus Kelly Inn Saint Cloud provide a refrigerator, plus all the essentials for an enjoyable stay. They are also equipped with a microwave and a hair dryer.
Guests of the hotel can enjoy the on-site bar, suitably located for socializing in the evening. Meals can also be enjoyed on the restaurant's open terrace. A wide variety of dining options are also available in the area.
Best Western Plus Kelly Inn Saint Cloud is within walking distance of Great River Regional Library and St. Cloud State University. St. Cloud Regional Airport is a 15-minute drive away.
Latest deals for Best Western Plus Kelly Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Kelly Inn
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
General
- Quiet street view
- River view
- Family rooms
- Fireplace
- Seating area
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shared bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Pool towels
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Bicycle rental
- Board games/puzzles
- Game room
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Health and safety
- Safe
Family friendly
- Child pool
Fitness
- Fitness center
Reviews of Best Western Plus Kelly Inn
7.7
Good
574 verified ratings
Wonderful
241
Very good
107
Good
85
Okay
32
Fair
36
Mediocre
30
Poor
43
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many highlighting significant issues with customer service and cleanliness. While some appreciated the location and amenities like the pool, others reported serious concerns, including safety incidents and inadequate housekeeping. Overall, the hotel has potential but requires improvements in service and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
3 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities provided by Best Western Plus Kelly Inn Saint Cloud?
Best Western Plus Kelly Inn Saint Cloud offers a variety of amenities, including a heated pool, a Jacuzzi, a 24-hour business center, meeting facilities, and a fitness center. Guests can also make use of the bicycle rental service and enjoy the on-site bar and restaurant.
What are guests saying about the cleanliness of the rooms at Best Western Plus Kelly Inn Saint Cloud?
Many guests have praised the hotel for its cleanliness, with comments such as 'Quiet, clean and comfortable room' and 'The rooms are updated and very clean.' However, a few guests have mentioned concerns about cleanliness, including issues with the shower and spots on the toilet and sink.
Is parking available at Best Western Plus Kelly Inn Saint Cloud?
Yes, Best Western Plus Kelly Inn Saint Cloud offers free parking for guests, making it convenient for those traveling by car.
What is the best time to visit Best Western Plus Kelly Inn Saint Cloud?
The high season at Best Western Plus Kelly Inn Saint Cloud is in August, while the low season is in September. Visitors can plan their trip accordingly to enjoy the hotel's amenities and nearby attractions.
How is the customer service at Best Western Plus Kelly Inn Saint Cloud?
Many guests have praised the staff, with comments such as 'The staff was amazing' and 'The Staff was fantastic.' However, a few guests have mentioned concerns about customer service, including issues with reservations and unmet expectations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool and Hot Tub Availability
Some guests were disappointed to find the hot tub out of order despite being informed otherwise. It's advisable to double-check the availability of pool and hot tub facilities before booking.
Consider Room Location
Guests suggested requesting a room on a higher floor for a better view and ambiance, as lower floor rooms were described as dark and depressing by some guests.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy, especially if there are events or parties taking place. Light sleepers may want to consider this when booking.
Verify Room Amenities
Some guests found the bathroom to be small and the shampoo/conditioner bottles difficult to use. It may be helpful to inquire about specific amenities or room features before arrival.
Pet-Friendly Hotel
The hotel offers a pet-friendly policy with no charge for pets, which was appreciated by guests. However, it's advisable to check the pet relief area and facilities for convenience.
Double-Check Breakfast Options
Several guests were disappointed by the lack of free breakfast, despite it being advertised. It's recommended to clarify breakfast options before booking.
Parking Considerations
Guests mentioned that parking before check-in can be confusing, leading to wandering around the parking garage. It's advisable to inquire about parking procedures in advance.
Accessibility Features
The hotel offers increased accessibility and wheelchair-accessible units. Guests with specific accessibility needs may want to confirm the availability of suitable accommodations.
Communication with Staff
Some guests experienced issues with room reservations and billing. It's advisable to ensure that reservation details are accurate and to clarify any concerns with the staff before arrival.
Location
100 4th Avenue South, St. Cloud, MN 56301
What's nearby
- Minnesota Amateur Baseball Hall of Fame118 yd
- St. Cloud River's Edge Convention Center137 yd
- Paramount Theater0.4 mi
- Great River Regional Library0.6 mi
- St. Cloud State University0.8 mi
- Munsinger Gardens0.8 mi
- Munsinger Clemens Gardens0.9 mi
- National Hockey Center1 mi
- Riverside Park1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Kelly Inn
Low season | August |
|---|---|
High season | May |
Average price (weeknight) | $139 |
Average price (weekend night) | $205 |
When to book a room at Best Western Plus Kelly Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Kelly Inn
FAQs when booking at Best Western Plus Kelly Inn
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Closest
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Saint Cloud |
Distance to airport | 4.8 mi |