Pros (+) The entire hotel facility (especially the room) was very clean. Staff was great. Had nothing to complain about or wish to change.
Latest deals for Hilton Garden Inn New York/Staten Island
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hilton Garden Inn New York/Staten Island
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Reviews of Hilton Garden Inn New York/Staten Island
8.0
Very good
935 verified ratings
Wonderful
340
Very good
166
Good
122
Okay
66
Fair
83
Mediocre
48
Poor
110
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location, especially for access to Staten Island, the ferry, and airports. Many found the rooms to be spacious and some noted good cleanliness and amenities. However, there were recurring complaints about maintenance issues, musty smells, noise from parties, and inconsistent service, including housekeeping and front desk communication. Breakfast was a mixed point, with some guests disappointed by its absence or quality. Overall, while the location and room size were highlights, service and upkeep could be improved.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.2 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's restaurant?
The hotel houses Lorenzo’s Restaurant, Bar and Cabaret, which serves breakfast, lunch, and dinner, providing guests with everything they need for an enjoyable night without having to leave the hotel.
Are the beds comfortable at the hotel?
The beds were really comfortable, ensuring a good night's sleep during your stay.
Is parking available at the hotel?
The hotel provides free public parking on site, ensuring convenience for guests with vehicles.
What is the best time to visit the hotel?
The high season at the hotel is in April, offering a great time to experience the hotel's excellent service and comfortable rooms.
How is the cleanliness of the hotel?
The hotel ensures cleanliness, with clean and spacious rooms, providing a comfortable and hygienic environment for guests.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Renovated Room
Some guests noted that the hotel rooms were in need of updating. Consider requesting a newly renovated room for a more modern and comfortable stay.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service, which guests found to be convenient for getting around the area. Be sure to inquire about the shuttle schedule and destinations.
Explore Nearby Attractions
The hotel is located close to several attractions such as the Staten Island Mall, Greenbelt Nature Center, and the Jacques Marchais Museum of Tibetan Art. Take some time to explore these nearby points of interest.
Check for Special Offers at Lorenzo’s Restaurant
Guests enjoyed the dining experience at Lorenzo’s Restaurant, Bar, and Cabaret. Keep an eye out for any special offers or promotions at the restaurant during your stay.
Inquire About Pet-Friendly Rooms
If traveling with pets, it's worth checking with the hotel about their pet-friendly room options. Some guests mentioned that pets are allowed on request with applicable charges.
Consider Bringing Your Own Toiletries
A few guests mentioned that they were not entirely satisfied with the provided toiletries. Consider bringing your own to ensure you have preferred amenities during your stay.
Plan for High Season Visits
If visiting in April, which is considered the high season, it's advisable to make reservations well in advance to secure preferred room choices and avoid any potential booking issues.
Utilize the Fitness Center
The hotel features a fitness center, which can be a great amenity to take advantage of during your stay. Consider incorporating a workout session into your daily routine.
Confirm Room Amenities
Some guests experienced issues with room amenities such as the HVAC system and Wi-Fi. It's advisable to confirm the functionality of these amenities upon check-in to address any potential concerns early on.
Location
1100 South Avenue, Staten Island, NY 10314
What's nearby
- Standard Oil Company No. 16 Harbor Tug1.9 mi
- Staten Island Mall2.3 mi
- St. Rita's Church2.5 mi
- St. Teresa of the Infant Jesus's Church3.1 mi
- The Crimson Beech3.3 mi
- St. Patrick's Church3.5 mi
- Historic Richmond Town3.5 mi
- Moore-McMillen House3.5 mi
- Billou Stillwell Perine House4.3 mi
- Staten Island Children's Museum4.3 mi
- Clawson Playground4.7 mi
- Casa Belvedere4.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn New York/Staten Island
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
May | September | $185 | $227 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 11% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Garden Inn New York/Staten Island
Which month has the cheapest rates at Hilton Garden Inn New York/Staten Island?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Garden Inn New York/Staten Island is January, with an average nightly rate of $167. The most expensive month is September at $198 per night.
What is the cheapest day to book Hilton Garden Inn New York/Staten Island?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Garden Inn New York/Staten Island is Tuesday, with an average nightly rate of $169. The most expensive day is Saturday at $235 per night.
How far in advance should you book Hilton Garden Inn New York/Staten Island?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Garden Inn New York/Staten Island, book around 3 weeks in advance. This could save you approximately 14% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Garden Inn New York/Staten Island
FAQs when booking at Hilton Garden Inn New York/Staten Island
Nearby hotels and places to stay
Closest
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See most recommended stays in Staten IslandGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.8 mi | Newark | 5.7 mi |