10.0
Great experience. They upgraded my car and honored the price of the reservation. Excellent rate compared to other car rental companies. Very recommended.Reviewed Mar 28 2022
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2.0
They had no car left and I was charged car insurance from a separate company regardless on my visa! Was with my two daughters stuck at the airport waiting to get in contact with someone from thrifty and when we did we were told it was never confirmed! Be careful when ordering theses things online! Never again will I use Kayak!Reviewed Mar 9 2022
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2.0
The rental desk tried to rip me off.Reviewed Jan 26 2022
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2.0
Cons:There wasn't anyone at the to arrange a shuttle or anything. Worst of all, when I manage to make an international call from Uruguay to US from my cell, the company representative was completely useless and offered me to call a local number and deal with it myself ;( Ended up getting a car from EuropReviewed Apr 25 2019
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2.0
Don't even think about not buying their insurance!Cons:I bought the insurance I was offered during the booking process. Since I had that covered, I asked Thrifty NOT to add any insurance on the contract. Since they don't trust any other insurance policy "other than the ones they sell", they request that I provide a credit card where they can BLOCK 7,500 USD (That is seven thousand five hundred dollars!) UN-BELIEVABLE!Reviewed Mar 20 2017
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6.0
Pros:Good priceCons:I requested more than 2 air bags in my car, no car was available.Reviewed Feb 27 2017
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2.0
Very slow service and damaged carsPros:NothingCons:Took 2 hours to get the car. that office needs more people but employees need to be more direct and assertive. Car was dirty inside and out and made very weird noises . It was also very damaged, we spent 30 min detailing all the previous bumps and issues before I took the carReviewed Dec 6 2016
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2.0
Pros:thrifty never more !!!Reviewed Nov 29 2016
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10.0
Pros:Great service. Efficient pick up and drop off.Reviewed Aug 25 2016
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