Utuado hotels

Pros: The restaurant is really great, with a beautiful outdoor seating area. The food was fine. The grounds are wonderful, with really interesting trees, and many coquis at night. It's in a great location and is very restful. I would highly recommend it.

Cons: The food items were a little uneven: vegetables and pasta were great, but the fresh fish was a bit tough, and the beer selection was thin.

Pros: Was a beautiful placer at a great location

Cons: An employee attitude by phone calling demanding something that I couldn’t get to the by a hour, we were a team about 25 people and one member was going to get all the keys and the lady wasn’t any polite. At least the lady at the reception when doing check out was better than the one that call.

Pros: Surrounding, scenery... lovely town

Cons: Too short

Pros: The location ❤️

Cons: I love everything!! My only complaint was that they don’t provide towels at the pool and only two towels at the room

Pros: This place is family friendly, staff is excellent. Everything is very clean. Liked it.

Cons: Restaurant, we had to wait a long time for our food and when we received our order the food was cold. The breakfast was cold as well. It looked like it was cooked from very early in the morning. Didn’t enjoy neither of them. It’s a shame everything else is excellent

Pros: Everything else is great, the food, the premises and almost every employee were very nice and helpful.

Cons: Another table or something to put your bags inside the room could be helpful. Also, an additional light over the vanity.

Pros: This evaluation is not applicable. I did not go. I did not understand fully the plans of the group going and they could not change my reservation from Sunday to Saturday so I could be with the group.

Cons: I would have like it if they would have tried. I have a lot of visitors that stay with me and it would have been nice to see this place and add it to our places to go.

Pros: It was clean and private. Very quiet with lots of activities and the restaurant is good.

Cons: They don’t have some basic necessities such as an iron, travel size shampoo and extra towels. Unfortunately I had to purchase an iron.

Pros: The food at The Garzas Restaurant was excellent. I enjoyed breakfast and dinner.

Pros: Breakfast was good, portions were too big. I Asked for a Cocktail and the glass had lipstick marks on it. The waiting time on food at dinner time was over an hour, Carmen was doing all she could but was basically alone on the floor.

Cons: Service at the restaurant needs to be a lot better and the waiting time for food needs to be cut down a lot. Maybe more employees. or better training.

Pros: Loved the pool with the beautiful mermaid mosaic - and the front desk clerk was so nice to turn on the lights for us when he noticed us sitting out there. We appreciated being able to borrow towels from the front desk. It was easy to get to the hotel from the highway. Nice deck chairs and tables near the pool where we enjoyed sitting.

Cons: Basement room with no windows and no view, room smelled like cleaning chemicals (we'd prefer environmentally friendly cleaners with no smell), loud jackhammer noises from construction next door, TV didn't work. We felt uneasy having to leave a driver's license at the desk to get the towels - other hotels did not require this, only noted our room number, and we were worried that if the license got lost for whatever reason, I'd be in real trouble (unable to get on my plane to get home). Parking lot was totally full when we returned from dinner and we had to wait until someone left to park our car - seems like there should be enough spaces for all guests. Breakfast was better than at some places we stayed, but the juice seemed like it was made from sugar, not fruit. We would have liked more fresh fruit and real fruit juice.

Pros: The atentios, space, service and kids pool

Cons: The continental breakfast. It was very limited.

Pros: Nothing

Cons: They need to change the mattress need microwave and fridge at least and night stand

Pros: Staff are friendly and professional. Easy check in and check out.

Cons: You could hear people in the next room clearly.

Cons: For the price that breakfast was very poor only ate breakfast one day and never one back breakfast with stay out and cover with plastic for the next day

Pros: Close of everything

Cons: No elevators

Cons: The service was poor, the staff was no their when you need it.

Pros: Very friendly staff, room was clean and having that pizzeria is a plus. Everything was very beautiful.

Cons: Honestly can’t complain, I had my rental and I used to be a resident here in Arecibo. So being back home was great.