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3 locations in Webster
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Reviews
9.6 Wonderful
Oct 2020
Pros:
yesCons:
Toyota corollas are rather cozy for a 3000 mile trip. Next time we will get a bigger car. Not the fault of Hertz.10.0 Wonderful
Sep 2020
Pros:
Staff at pick up was easy and very friendly.Cons:
The drop off on the locations off day could be better. The key drop off was a slot in the door with no cover and I could see all other keys dropped off. Anyone could have used a hanger or long item to grab any set of keys to take a return rental. Need to make it so you can’t see in with a sleeve not letting anything to be removed once put in.2.0 Poor
Jul 2019
Cons:
We thought we booked at the Rochester, NY airport but instead the location was 10 miles away and we could not pick up the car and lost our payment.2.8 Poor
Sep 2018
Cons:
Location was pretty gross. Staff, although friendly, had totally no knowledge and had to make several phone calls during a pretty simple drop off process.4.8 Mediocre
Jun 2018
Pros:
I liked the flexibility in changing the drop off location. Was given the option between two cars. Associate was not pushy in up-selling insurance, but rather consultative.Cons:
Was not advised of an additional fee for a drop off location change. Car reeked of cigarette smoke - had to purchase an air freshener. Tire pressure was low - had to refill tires.2.0 Poor
Jun 2018
Cons:
I thought I was renting a car at the airport but it was at some site about 15 miles away. I ended up having to pay $150 extra for a weeks rental, avoid this scam.One location in Webster
One location in Webster
3 locations in Webster
Filters
Reviews
3.2 Poor
Aug 2020
Pros:
NothingCons:
The vehicle I ordered was not available, I was offered a different vehicle at a higher rate, no other options were available to me. For the vehicle I picked up was dirt and had a very strong order of marijuana.Pick-up location | Webster |
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Rental locations | 3 |
Airport locations | 0 |
Popular agencies | Hertz |