Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.7 "97%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
8.2 "Pool is good."
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7.7 "Good service."8.4 "84% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 7.8 "Management was excellent , said 78%." 10.0 "100% said therecreation staff was great ." -
6.2 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 5.3 "Only 53% thought theshower was ok ." 6.0 "For only 60%, thetv was ok ." -
5.9 "Breakfast is mediocre."
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5.2 "Sufficient wellness & sports facilities."6.9 "For only 69%, the
fitness area was satisfactory ." -
5.0 "Average comfort."5.4 "Only 54% said
rooms were big enough ." -
3.9 "Value below average."0.6 "The
price was too high for 94%." 2.3 "77% said thebreakfast was too expensive ." -
3.9 "Internet is poor."3.5 "65% said the
wifi quality was bad ."
Overall Rating
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8.4 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.5 "95%liked the proximity to shopping ." -
7.2 "Good service."8.2 "82% found the
staff to be very friendly ." -
6.2 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." 6.3 "For only 63%, thetv was ok ." -
5.9 "Breakfast is mediocre."
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5.3 "Sufficient wellness & sports facilities."6.8 "For only 68%, the
fitness area was satisfactory ." -
5.0 "Average comfort."1.7 "83% thought it was
too noisy ." 1.7 "83%criticized the small bathroom ." 1.0 "Air conditioning was criticized by 90%." -
3.9 "Internet is poor."3.0 "70% said the
wifi quality was bad ." -
3.6 "Value below average."2.3 "77% said the
breakfast was too expensive ."
Overall Rating
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8.8 "Location is great."
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8.4 "Pool is good."
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7.7 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.1 "Breakfast is mediocre."
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5.4 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
4.7 "Not very comfortable."4.8 "52% said
rooms were small ." 1.7 "83% thought it wastoo noisy ." 2.0 "80%criticized the small bathroom ." -
3.9 "Value below average."
Overall Rating
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8.5 "Location is great."
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8.2 "Vibe was good."
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7.7 "Good service."8.4 "84% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
6.5 "Rooms are ok."
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4.7 "Not very comfortable."1.6 "84% thought it was
too noisy ." -
4.6 "Value below average."
Overall Rating
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8.8 "Location is great."
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8.2 "Pool is good."
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7.7 "Good service."8.4 "84% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." -
7.0 "Good bar."
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6.4 "Rooms are ok."5.6 "Only 56% said
rooms were big enough ." 5.1 "Only 51% thought theshower was ok ." -
5.1 "Average comfort."5.6 "Only 56% said
rooms were big enough ." -
3.5 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.4review from
The walls in this hotel are paper thin. You hear everything. Other than that, a nice hotel.
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6.8review from
Friendly staff on arrival. The ceiling/walls seemed paper thin as noise was excessive from people walking in the room above. Also the noise coming from thin windows. Upon leaving I advised the man on checkout about the noise and my dissatisfaction. He chose to ignore my concern and seemed more interested in charging me for mini bar use. The other girl who he seemed to be training apologized for the noise. This interaction did not make for a good impression of The Grafton.
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8.0review from
Aesthetics No hot tub
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9.6review from
Great staff and fabulous pool area. Really was treated great would come back again for sure! Room was comfortable but a wee tacky. And very few places for guests at poolside if you did not have a suite which opened onto pool-those chairs were all reserved, leaving only one small table.
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3.7review from
It seems like it is falling apart and falling way behind the times. Ni restaurant, no room service, no bar. No coffee until after 6am...no coffee maker in the room...the gym is getting archaic..no free wifi....my tv did not work on this trip....I've been staying there for 10 years but I think I will have to make a deal with the Mondrian next door.
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5.3review from
Quite convenient and not far from the City Centre... The rooms are too small and have to pay for Wi-fi service...
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4.7review from
Stylish rooms, good location of hotel Rooms run down, not very clean (chewing gum on carpet), restaurant low value
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5.7review from
The location was great, and the hotel had a fabulous boutique feel about it. Very noisy, we had to chage rooms, but the noise continued. We could hear everything going on above us.
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7.7review from
Everything was exceptional. The training facilities/gym were a little lacking, but good enough for a short stay.
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8.0review from
Great location, great comfort, amazing poolarea.
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6.0review from
posizione e confort
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7.2review from
Convienent location and excellent staff for directions and limo within 3 mile radius of Hollywood. Lounge closed very early for renovations.
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8.0review from
Fabulous boutique hotel. Rooms spacious, beds cozy. Gorgeous pool area with great views. Staff lovely. Loved it. Perfect, away from the maddness. If you like to be off the tourist strip and feel like a local it's a perfect part of LA. Fabulous restaurants and nightlife on your door step.
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6.0review from
It is conveniently located. Rooms are 'stylish' and less impersonal than the ones at many chain hotel. It misses a coffee/tea pot in the room. Strange for an American hotel.
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8.0review from
Aesthetics No hot tub
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9.6review from
Great staff and fabulous pool area. Really was treated great would come back again for sure! Room was comfortable but a wee tacky. And very few places for guests at poolside if you did not have a suite which opened onto pool-those chairs were all reserved, leaving only one small table.
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8.0review from
Great location, great comfort, amazing poolarea.
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8.0review from
Fabulous boutique hotel. Rooms spacious, beds cozy. Gorgeous pool area with great views. Staff lovely. Loved it. Perfect, away from the maddness. If you like to be off the tourist strip and feel like a local it's a perfect part of LA. Fabulous restaurants and nightlife on your door step.
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7.4review from
The walls in this hotel are paper thin. You hear everything. Other than that, a nice hotel.
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6.8review from
Friendly staff on arrival. The ceiling/walls seemed paper thin as noise was excessive from people walking in the room above. Also the noise coming from thin windows. Upon leaving I advised the man on checkout about the noise and my dissatisfaction. He chose to ignore my concern and seemed more interested in charging me for mini bar use. The other girl who he seemed to be training apologized for the noise. This interaction did not make for a good impression of The Grafton.
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7.7review from
Everything was exceptional. The training facilities/gym were a little lacking, but good enough for a short stay.
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7.2review from
Convienent location and excellent staff for directions and limo within 3 mile radius of Hollywood. Lounge closed very early for renovations.
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3.7review from
It seems like it is falling apart and falling way behind the times. Ni restaurant, no room service, no bar. No coffee until after 6am...no coffee maker in the room...the gym is getting archaic..no free wifi....my tv did not work on this trip....I've been staying there for 10 years but I think I will have to make a deal with the Mondrian next door.
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5.3review from
Quite convenient and not far from the City Centre... The rooms are too small and have to pay for Wi-fi service...
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4.7review from
Stylish rooms, good location of hotel Rooms run down, not very clean (chewing gum on carpet), restaurant low value
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5.7review from
The location was great, and the hotel had a fabulous boutique feel about it. Very noisy, we had to chage rooms, but the noise continued. We could hear everything going on above us.
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6.0review from
posizione e confort
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6.0review from
It is conveniently located. Rooms are 'stylish' and less impersonal than the ones at many chain hotel. It misses a coffee/tea pot in the room. Strange for an American hotel.
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