Pros (+) The hotel was updated. Overall appearance was clean and decor was interesting. Staff was very friendly.
Cons (-) Nothing
2 stars
Holiday Inn Express & Suites West Memphis
Photos of Holiday Inn Express & Suites West Memphis
Overview
The Holiday Inn Express & Suites West Memphis is conveniently located at exit 278 on the service road facing I-55 and I-40. Easily accessible to St. Jude Children's Research Hospital, Baptist Memorial-Crittenden County hospital, FedEx Forum, ASUMidSouth and downtown Memphis. We offer state of the art modern rooms with free Wi-Fi, complimentary hot breakfast, fully equipped 24-hour exercise and fitness center, laundry services, outdoor pool, outdoor patio and patio. Electric vehicle charging station on premises Business travelers stay connected while on the road with our 24 hr. business center, stay engaged in our 24-hour full service workout center. This West Memphis hotel is located just across from Southland Park Gaming & Racing offering the best in gaming, racing, and dining anywhere. This property is also just across the Mississippi River from Bass Pro Shop's newest national destination experience located inside the massive iconic Pyramid in Downtown Memphis, TN. This new, immersive retail experience offers something for everyone from the serious outdoor enthusiast to families looking to have fun. The staff at our property are eagerly awaiting your arrival to meet you and welcome you to our brand new beautiful hotel.
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Amenities at Holiday Inn Express & Suites West Memphis
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Seating area
- Telephone
- Carpeted
- Storage available
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Tea/coffee maker
- Coffee machine
Things to do
- Casino
- Golf
Family friendly
- Cribs available
- Complimentary breakfast
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Holiday Inn Express & Suites West Memphis
7.7
Good
297 verified ratings
Wonderful
154
Very good
43
Good
24
Okay
17
Fair
23
Mediocre
8
Poor
28
Summary of reviews
Guests say
Guests appreciated the clean rooms and friendly service, highlighting the accommodating staff and good breakfast options. However, many reviews pointed out the noisy location near the highway, which detracted from their overall experience. Some guests also mentioned issues with the beds being uncomfortable and the need for better soundproofing.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.6 out of 10
176 reviews
7.9 out of 10
83 reviews
9.4 out of 10
2 reviews
10 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there are hand sanitizer stations and staff follow all safety protocols as directed by local authorities.
Is parking available at the hotel?
Yes, the hotel offers free parking as part of its amenities.
What can I expect from the complimentary breakfast?
The complimentary breakfast is highly praised by guests for its quality and variety, offering items like biscuits and gravy, pancakes, eggs, and bacon.
How is the cleanliness of the hotel rooms?
Guests have consistently mentioned that the rooms are clean and comfortable, with comfortable beds and clean facilities.
When is the best time to visit the hotel?
The high season at the hotel is in May, offering a great opportunity to enjoy the hotel's clean and comfortable rooms, friendly staff, and complimentary breakfast.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Highway
Light sleepers should request a room on the opposite side from the highway to minimize noise disturbances from passing traffic.
Opt for a Higher Floor
Guests recommend choosing a room on a higher floor to avoid noise from people walking by and to enjoy better views.
Confirm Pet Policy in Advance
If traveling with pets, it's advisable to confirm the pet policy directly with the hotel to avoid any inconvenience upon arrival.
Check Room Amenities
Before settling in, guests suggest checking the room amenities, especially the TV, to ensure everything is in working order to avoid the need to switch rooms later.
Be Mindful of Noise
Due to its proximity to the highway, guests advise that the noise from passing vehicles can be disruptive, so light sleepers should be prepared.
Consider Room Location
Guests recommend being cautious about room location, as those facing the highway may experience more noise, while rooms on the opposite side are quieter.
Verify Breakfast Timings
To avoid missing out on breakfast, guests advise confirming the designated breakfast timings to ensure availability of the morning meal.
Inquire About Special Requests
If specific room requirements are needed, such as a quiet location or a room with a view, it's recommended to inquire about these requests during the booking process.
Double-Check Booking Details
Guests suggest double-checking booking details, especially when using third-party platforms, to ensure a smooth check-in process and avoid any issues with reservation information.
Seek Assistance for Room Changes
If any issues arise with the allocated room, guests recommend seeking assistance from the staff for a room change to ensure a comfortable stay.
Location
1007 East Service, West Memphis, AR 72301
What's nearby
- Frisco Bridge5.4 mi
- Harahan Bridge5.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites West Memphis
Low season | April |
|---|---|
High season | January |
Average price (weeknight) | $143 |
Average price (weekend night) | $161 |
When to book a room at Holiday Inn Express & Suites West Memphis
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites West Memphis
FAQs when booking at Holiday Inn Express & Suites West Memphis
Nearby hotels and places to stay
Closest
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See most recommended stays in West MemphisGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 1.5 mi |
Nearest Airport | Memphis |
Distance to airport | 13.2 mi |
Everything you need to know for your stay in West Memphis
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