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Pros. The yogurt was good front desk was friendly
Cons. The food was gross , the eggs were horrible the bacon was paper thin no good and the potatoes”hash browns “tested like they were boiled., there wasn’t enough tables to sit with my kids. And the server was in her own world talking on her phone via head set and was dress professionally. The bed was very hard not comfortable , hot tub was out of order
Pros. Availability, price, no bed bugs found
Cons. One mattress had stains, floor near shower was dirty.
Cons. The morning manager was very rude. Was a little late checking out and she stood at my door holding it open, stairing giving dirty looks.
Pros. How great the customer service was. They handled my concerns very well and did all they could to help me out and ensure that I got my refund from the hotel.
Cons. If you book online, they require $100 cash deposit to make sure you don't damage or smoke in the room. When I got to the room, it smelled heavily of cigarette smoke. I just couldn't help but think "how will they know if I smoked or not if it already smells like this?" It was unbearable for my wife and I so we left within the hour of checking in.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in June, and the low season is in January.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are amazing and comfortable.
Is parking available at the hotel?
Yes, the hotel offers free parking and a free airport shuttle service.
What can guests expect from the complimentary breakfast?
The complimentary breakfast offers a variety of choices, including scrambled eggs, sausages, and fresh waffles, although some guests have mentioned that the hours could be longer.
How is the cleanliness and customer service at the hotel?
While some guests have mentioned concerns about cleanliness and housekeeping, many have praised the friendly and efficient staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Updated Facilities
Some guests mentioned that the room facilities are old and outdated, and the hotel could benefit from updates and renovations.
Be Mindful of Noise
Several guests reported experiencing loud noises throughout the night, so consider this when booking and bring earplugs if you're a light sleeper.
Check Room Cleanliness
Some guests reported issues with cleanliness, such as dirty rooms and unclean bathrooms, so it's advisable to check the room upon arrival and report any issues to the staff.
Consider Security Concerns
One guest reported that the back hotel door to the patio/pool was always stuck unlatched, potentially posing a security risk, so be mindful of this during your stay.
Verify Reservation and Charges
Double-check your reservation and any additional charges upon arrival, as some guests reported being double-charged or encountering issues with refunds.
Be Aware of Maintenance Issues
Some guests mentioned maintenance issues such as broken hot tubs, inoperable facilities, and malfunctioning air conditioning units, so it's advisable to inquire about the status of amenities upon check-in.
Request a Quiet Room
If you're sensitive to noise, consider requesting a room away from potential sources of disturbance, such as the pool area or any nearby nightlife spots.
Check for Updated Amenities
Some guests mentioned that the hotel smelled like weed, so if this is a concern, it's advisable to inquire about the hotel's policies and measures for maintaining a smoke-free environment.
Verify Deposit Policies
Some guests reported issues with deposits being held without notification, so it's advisable to clarify the hotel's deposit policies and inquire about any potential holds on your card.
Consider Bringing Toiletries
A guest reported running out of toilet paper and encountering maintenance issues with the bathroom, so it's advisable to bring along some essential toiletries just in case.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | June |
Average price (weeknight) | $108 |
Average price (weekend night) | $128 |
Country Inn & Suites by Radisson West Valley City is located at 3422 Decker Lake Drive, 2.8 miles from the center of West Valley City. Scales and Tails Utah is the closest landmark to Country Inn & Suites by Radisson West Valley City.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Country Inn & Suites by Radisson West Valley City.
Yes, Country Inn & Suites by Radisson West Valley City offers free Wi-Fi.
Yes, Country Inn & Suites by Radisson West Valley City offers free parking.
Yes, Country Inn & Suites by Radisson West Valley City offers free airport shuttle service.
Country Inn & Suites by Radisson West Valley City is 6.3 miles from Salt Lake City. Country Inn & Suites by Radisson West Valley City is 34.5 miles from Ogden.
Yes, Country Inn & Suites by Radisson West Valley City has a pool onsite.
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