Would you like to save as your currency permanently or for this visit only?
Simply, nothing. Simply, run run run. The place is not good and it's not value for the money. Nothing around it. Old and staff not nice. If you are going to new York by taxi it will cost you 55 to go and another to come back. Unless you are going to use the exp. Bus which is not near the hotel. You have to go up the hill to catch it. Honestly, crazy person going to new York and stays at this place. The info provided are not true. Roches in the room. Anyone that says it's good is giving the right details. Run forest run.
service for New York tour no breakfast,the pressure of toilet flush not good, far from bus station and takes 40 minutes walk to train station
its confusion to categorise the hotel as being in New york city. its situated outside new york staff werent too helpful
Breakfast was avrerage
The customer service No complaints
josh and eric were wonderful employees. The price was great the staffs of the hotel shuttle service was rude and did not speak English. The restaurant upstairs was horrible. No pool.
The staff in the resturant (downstairs) were fab. The were friendly, warm, polite. They made eating there a joy. The bus service to Manhattan was a blessing. A service we were unaware of untill our arrival. Little information from the staff on reception. They directed me to the internet. I do not do internet very well and wanted to talk to a person.
Friendly staff, comfort, proximity to Manhattan
The staff was friendly, the location is nice. The rooms were horrible, the locks in the restroom does not work, the windows don't open the are missing the locks. The room smelled very bad like ciggrate smoke, my mom has Astama so this was not a good experience l.
it was very quit and not far from nyc
Everything was great!! Will definitely return!!
right Near the 5 train. less than a miles walk over the bridge to manhattan. Quiet, clean, trendy. Weekends and holidays should have no problem with parking on the streets. Nice healthy options in the breakfast buffet-everything you need to get you through lunch. Hotel is as it appears in the ads. Staff are friendly. inclusive Gym next door is up to date and great ( even though you have to go outside to access it. Don't count on hotel parking 2.5 spots plus a handicap spot(but who needs a car in NYC!)
We booked one "king standard room" and we received a double instead, the room was cold and humid and not too clean.
The hotel staff had difficulities to confirm my reservation due to last minutes booking. However the Director of Guest Relaltion very helpfull and support during my stay
Staff in general very nice! Attitude with the guest attendant at the Restaurant, Rooms are not clean enough to be a Marriott, disappointed!!
We stayed here for our first NFL game, giants vs Jaguars. There was a shuttle to the game that was significantly cheaper than paying for parking and we didn't have to deal with the traffic. To our surprise, many of the giants were staying in the hotel as well. We meet quite a few of the team and even shared an elevator with one of them. We upgraded to the city view for $10 and it was well worth it. We will definitely be back. While the room was gorgeous and comfortable, it was odd there was no mini fridge, and no where to get drinks. The gift shop was closed when we got back from the game and the vending machines didn't work. We were so thirsty!
ITs proximity to the Meadowlands - liked how they embraced the Springsteen show, and pumped his music through the lobby and outdoors while we were all arriving. Rooms were clean and comfortable. Check in was quite long because of the sheer number of people arriving at the same time, but they made it fun with the music and an "impromptu" pre-show party in the lobby.
Staff was friendly Nothing.
The shuttle was very good. The rooms also. I didn't liked the restaurant in the main entrance. It is not good to put it there. The design of the restaurant i also didnt liked. The lady she was the chief of the restaurant was not very kindly.
Nothing No water in pool Gym terrible Had no room key for us upon arrival and for a few hours until my buddy got loud with someone about it and that majestically we got a card Rooms were dirty Desk chair was all messed up They provided corona with no limes put in a ice bucket upside down not even with the body submerged in ice Straight up terrible
I booked a room with two beds, and got a room with one! Manager told me she would drastically reduce my room rate for the inconvenience, was busy at the moment and promised to contact me by cell phone as soon as she could that evening. Manager never called, and never answered multiple voice mails I left her. poor customer service!!!! As if the above was not bad enough, our room was directly behind the elevators on the 14th floor, and the loud, constant, noise made it impossible to sleep. Asked for any other room, and was told they were sold out. The hotel should never book room 1411, the noise from the elevators is unacceptable.
I made one phone call and u charge me $33.00 for one & $7 for the next one.
Staff No water pressure. Toilets questionable. Shower weak. Needs some engineering. Do a little food on Bruce Springsteen nite. The shows always last late. Great staff
The hallway my room was on smelled like complete throw up and had a horrible odor until later on in the night. Understandably, it was new years day when I came but the hall should of been sprayed or contained the smell. That is the only negative thing I have to say about my stay.
The room and bathroom were clean and comfortable. Proximity to the mall and restaurants is nice. I'd prefer free parking, but who wouldn't?
Nothing Parking was supposed to be free when I booked and I was charged for parking when I arrived. Our first room smelled of BO. We were moved to an alternative room, which was fine.
The staff were especially friendly and helpful
Transport from Air port, if possible
Price, accommodation and general comfort were above expectations. Bus connection to central Manhattan was good. Continental breakfast was crowded on weekends and generally poor quality.
Absolutely nothing! We were the last guests to check in for the evening. They gave us room 207 and it was filthy. There were huge sticky stains on the carpet and on the furniture. There were chunks of things stuck on the carpet. And the air was stunk of stale smoke. I asked for a different room but they were full. We left and went to a residence inn. I had purchased through Kayak/Priceline and priceline refunded my money. It was the nastiest room I have ever seen. Our friends were also I the hotel in the 9th floor and they said their room was fine. The hotel staff didn't seem to care one bit about the state of room 207. The only thing they offered was to have housekeeping come and spray something so it smelled better.
Very easy to go to nyc, only 20-30 min by bus! Close to shopping malls Room cleanliness was not the best I've seen...
I stayed with a girlfriend for her 40th and the staff were very hospitable, going over and beyond what what necessary to help us enjoy our stay. They gave us great help with knowing where to go and find things and even stayed after their shift to make sure we were ok! The French Toast for breakfast one day tasted like cardboard! Breakfast did leave a lot to be desired with the "hot" options maybe luke warm and a slim selection of breads etc.
Location - so easy and fast to get to Manhattan. Better than staying in NYC. Staff very helpful. Free shuttle to local outlets/shops. Tax free shopping on clothes in NJ. Shower drain didn't work, breakfast was awful, hotel quite worn and shabby. WIFI did not work at all.
Clean hotel. Wonderful view of Manhattan. Excellent bus service to NY across the road.
Nothing was done when I complained about smell of marijuana. No respect for a family environment. Least I expected was a comp for horrible experience, but nothing was said besides I will look into it by the manager. Shuttle service to MetLife stadium is one way no pickup after 5 pm. If your looking for a place to do drugs this is the place to go!!
It was very well located and safe. The staff made mistakes and the house cleaning forgot to clean our room one day.
This is the first La Quinta that had HOT food for breakfast and it was welcome since they were NOT anywhere near a location to eat away from the venue - the food was well prepared and the staff was very friendly and cordial THis venue does not have any places within a close walking distance where guests can get breakfast or snacks or even a fast food something. I highly recommend that somewhere on the hotel info on your site that the 2 places that ARE near are listed and that it be recommened that they get a rental car.
ease of traveling to the city no blankets for pull-out couch even though requested (not sheets)
Good location for city trip, just 20-25 min by bus. Very comfortable beds. Too slow staff, too small room for breakfast.
The rooms were beautiful, updated and huge. The bathroom was wonderful aswell.The staff were friendly, professional and extremely helpful. The front desk staff seemed to be a bit incompident with hotel details such as hours of the spa and restaurant and how the computer system worked. It seemed like there were a lot of 'new' people on staff.
Stayed for three day instead of staying in a NYC hotel. Beautiful rooms, fantastic bathroom, kind staff and great spa facilities.
Sometimes my wife is right on the money. NYC congestion I can live without. I stay here I save half my money and get 2x the service...This hotel is brand spanking new...like walking onto an elegant Starship...USS Comfort...we came to nyc, felt relieved at the end iof the day....the Malls are right next door!
This is a great hotel if you want splendid service and excellent accommodations. It is a bit on the sleepy side--there's no bar owned by the hotel with a lot of activity. But you can have a quiet drink in the lobby restaurant.
HOT WATER WAS LACKING ,THE 16 KIDS IN THE ROOM NEXT TO ME HAVE A BARMITZFA, TILL 430 IN MORNING KIND OF GOT OLD BUT EVERYTHING ELSE GREAT
The room's bathroom facilities. All staff interactions were great. Parking was $30 for the night.
The pool was 21 and over and served GREAT drinks! The staff was very nice We didn't eat breakfast there because of the price. It was expensive.
clean room big room nice furnishings great view shower had low water pressure hotel is a maze to navigate
Staff was friendly and facilities were fine. Found bed bugs in my bed.
Location in Tarrytown, NY, overlooking the Hudson, friendly upbeat staff, parking on site was convenient, price was great through Kayak, pool was nice and warm, racquet ball court was great! Food at Cellar 49 was tasty. The doors to the room do not close automatically when one exits their room. At one point, I notice that 3 of th4 doors in our area were left ajar by accident. To actually close and lock a bedroom door, one must pull it really hard to make sure it closed. What I am saying is that this is pretty unsafe for women who may be traveling alone and also, throughout the night, I we heard was other guests SLAMMING their doors closed. When I mentioned this to the front desk staff, they seemed surprised to hear this. Some of the paint, wall paper, flooring (in pool bathrooms), need serious sprucing up. Also, air conditioners seem to leak or stain the outside of the building and when I looked out my window, I saw rust stains running down the side of this building. For a Destination property, I expected more in this respect. As my only Destination point of comparison, I have stayed at the Wild Dunes Resort in the Charleston, SC area, which was AMAZING!
The pool is great, the employees are very helpful and kind, and the place is beautiful. Nice pool, too. I only wish there was someplace to eat on the grounds aside from the pricey Cellar restaurant, since we kept having to take cabs to the main part of town to find restaurants.
The location is great for where we needed to be. The entrance to the property is 'grand', really liked driving up. The restaurant is 'cellar 49' is in the basement, cosy and intimate. Great service, helpful and super friendly! ... The noise! They need to insulate the walls! We were placed in the 'Weschester' part of the hotel (someone told us it is the quietest area), you could hear the guest next door talking on the phone, hear what he was watching, and hear every single passerby in the hallway chatting away...
Professional service and a classy clean look. We can't wait to stay there again.
The building was beautiful and classic. Closer, than I thought, to NYC, but probably need a car to get there. The restaurant was good or okay. It is also a great wedding destination. I will definitely recommend my friends to stay there. The service at the restaurant (Celler 49) was a little slow and strange. Food was good or okay. However, it will not stop me going back Tarrytown house estate in the future.
Everything at Tarrytown House was just so easy - easy check-in, perfectly comfortable room, and the front desk was so helpful (setting us up with cabs, for example). Plus, the grounds were so green and lovely. Highly recommend - a great value for the cost of the room.
Friendly teen trying to do the best to satisfying us. Clean and excellent Non
Nice rooms and great location for bus into city No coffee in lobby after 9 am , breakfast buffet seemed hurried and not enough to feed guests
Plenty of parking, clean room
For the amount of money to say here you'd think the tv would have worked. We chose this hotel because we wanted a luxurious stay in a plush setting. It wasn't any better than a Best Western. Breakfast was served till 10 am but we had to wait in line for 47 minutes to eat. No bagels or bread left when we finally got our eggs because it was almost 10:30! Really disappointed and wish we had looked for a Best Western.
Clean, roomy, acomodating and helpful staff hideaway bed was unuseable due to hard ridges and bumps as well as troughs, had to share king with two daughters like sardines in a can. Air conditioning complicated and hard to use. Slow internet, plus it timed out after 24 hours (despite our having a 2 day stay).
Excellent Service with professional staff
Great staff Great Clean 24/7 galley Easy TV hook up Consider we only stayed in the cheaper room it felt very luxurious. Would definitely use this chain again and reccomend. Breakfast was disappointed (not the cooks) the quality of the hot food was airline coach. Only compliant.
The decor and ambiance in this hotel is worth every penny! Quality hotel and very friendly staff!
great location / atmosphere. older and needed some tlc.
Great location. Looks majestic from outside. Bathroom was smelly with nauseous odor that filled room. Called maintenance, they sprayed deodorant. Left exhaust fan running all the time to prevent odor from coming back into room. Jacuzzi had chlorine and pH issues. Hopefully it was isolated instance.
Lovely grounds, staff, good breakfast, nice rooms
Hotel is absolutely beautiful. Staff was very friendly, attentive and extremely courteous. Couldn't be happier with this hotel selection.
It is set in a quiet locale The bathroom wallpaper is peeling off, the party door to the adjoining room couldn't be properly locked at all, there was no refrigerator nor a microwave oven of any kind in the room, the windows were drafty, the decor wasn't modern, the chair was worn.
The staff was excellent 1st put into handicapped room. Upon request they moved me into regular room, in morning I couldnt control the water temp and couldn't take a shower & couldn't turn water off. So couldnt shower before work. problem was later resolved when i returned.
Staff was very accommodating with a special request Zero
Excellent location for my travel schedule. Accommodating staff. Comfortable bed/pillows. Lovely golf course view. Handicapped room not requested. No exhaust fan in the bathroom. Shower tiles and sink area required better cleaning/bleach. Windows very difficult to open for fresh air. Windows and frames dirty.
The location was beautiful and convenient. The room was small, furniture old. Shower tile moldy. A/C loud and hall noises kept us awake all night. Husband got food poisoning at hotel lunch, & front desk staff showed no concern & charged me for 2 aspirin & coke. Never staying here again!
I didnt like that the elevator was broken amd that my bathroom smelled and the house keeper just came and sprayed some freshener and when I came back to the room it still smelled horrible. I wouldnt reccomend to any one.
The Hotel is one I have used several times for convenience due to location just north of Yonkers thus just north of NY City and close to clients. They have been working on the hotel & the renovations are tasteful, the room was comfortable and well laid out, the bathroom is elegant and general it was not only a reasonable price & great location, but a restful stay.
Early check in saved me from paying for extra night...thank you!
Staff was nice n helpful every thing but staff
the staff , the accomadations and the room this is just an observation. had a room with 2 beds. but the closet was in a corner next to the bed and very hard to get in between the bed and the bathroom wall. Not a good location. maybe a better architect next time. Also the bathroom was quite nice, but the sink was too shallow and when you open the faucet the water sprayed all over, not that any of this was extreme but just annoying. have a nice new year.
Location is good. Bus stop is near hotel and Manhattan too (15 minutes). Children not pay for bus on weekend. Breakfast: egg is like artificial.
The staff was awesome. Very friendly and very helpful, even when they were super busy! We had to lock something up behind the desk, had to ask for directions, etc, during our 5-night stay, and they were always very friendly. Really like the location across the street from the bus stop into Times Square, and the hot breakfast! More biscuits and gravy for breakfast, please!
One of the more affordable in comparison to the others nearby. Overall, a good option. bathrooms were a bit outdated.
Cleanliness of room and hotel overall was great. Room was cleaned everyday with fresh amenities. Great area and very secluded within the Rockland area. Within minutes in town very convenient for me. Nothing I didn't like.
Clean. Great staff. Phenomenal breakfast buffet. Definitely go back. A little bit of a corporate feel. You can tell it was an old IBM building. Great place though.
Bed was very comfy. Rooms were clean. Staff was friendly. Conveniently located across from liquor store and places to eat. Great for the price. Would deff book again!
Convenient location to NY. Friendly staff at desk... Shower worked without much pressure on third floor. Maid took my towels but did not give me more for the next day so I had to go ask at the desk at night.
The staff in the front was nice and helpful. I liked the remodel and upgrades. My favorite thing was the complimentary travel issues. Sounds funny but I did. I think it needs a plug station in the desk. And the plugs that the guy talks about on the TV about the hotel isn't what he says it is. They didn't have enough plugs and they had one if the plugs. Being used by the light above the heAd board
The updates to the rooms were very nice. Everything was clean and comfortable. Looks like they are trying to clean up their appearance. There were cops patrolling like it was a murder scene. Made me uncomfortable. A cab driver told me that they're trying to cut down on the heavy prostitution that went on before.
The staff was very knowledgeable of the area and helped us to reach different areas we were traveling too
Ms monica at the front desk made our stay twice as good , i would say she was the first friend we made ,and being next to the water is a plus we booked the room with a view Weekends you have to walk about three blocks to catch the bus
Had a nice view of the water The shower didn't work right. No water pressure on warm and the warmer you tried to get it, it would almost shut the water off. Had no wash clothes in the room ether.
No I don't like
i liked the fact that they had the extra outlets by the bed that definitely helped i didnt like the water pressure ofcthe shower or the fact that they had no microwaves
Front desk staff (Diamond) was very professional. She got us checked in, bus schedules, and local area information. VERY NICE. Room interiors we very well maintained and kept clean. Thanks to the housekeeping staff. Great job. Good location. Exterior maintenance wasn't too good. Walkways were a little dirty, signs falling off walls, looked like it could have used a little TLC. Price was a little high for a budget hotel but the location made up for it.
Location was Great!!! Walking distance to NYC bus. Great river view! Excellent Staff!!! Can't wait to return!
The beds where comfortable, good water pressure and got water. Plenty of parking. Not happy that we had chipping ceiling paint over the bed. Don't be fooled when your told you have a room with a view of the pool. It was noisy, could bot open the windows for fresh light because of pool was right there, and random people walked up to the glass sliding doors to sit in chairs directly in form of our room.
Not so many people there and it is very quiet place to relax and peace. so we came at the right time!;) One mattresses is very soft and floppy which makes my back hurt. Plse check the matrress... Also needs a bigger table instead of square table so can put some food on instead on the dresser...
Nice rooms, although a little on the small side. Great location while visiting Tarrytown, Sleepy Hollow, Elmsford, etc. Cooper Mill restaurant is comfortable with good food and provides the room service. Did not make use of the spa, but it looked nice. Excellent service at the front desk. Very accommodating of any request. Evenings when there are company parties and weddings in the ballroom, parking can be a problem. The ballroom can handle very large groups. There is plenty of parking available but it can be a long hike to carry your luggage. We experienced this twice during our four night stay. Coffee service in the lobby is Wednesday, Saturday and Sunday only, and then coffee is not served until well after 7:00 am. Do not plan on coffee service from the lobby.
I had a mix up with date for discounted reservation. Hotel was very gracious in giving me a room that night for discounted rate. I was very pleased that they did that for me. N/A
I really love how professional and friendly the staff is. Everyone greets you with a smile... The room was extremely trendy and the beds were so comfortable... The bathroom was very contemporary and towels were extra soft .. You get a pair of new slippers and a nice robe.. There was a keurig coffee maker and a glass refrigerator.. The pool was nice, clean and warm .. I would definitely stay here again and again.. No trash can in the room. Restaurant doesn't have a great dinner menu
Paper thin walls. You hear EVERYTHING including The opening and closing of the extremely loud bathroom doors. the DJs in the downstairs club may as well have been in my bedroom. But at least I had a lovely view of the cemetery
Looked like it might be nice.. We specifically chose the place so we could relax in the hot tub/jacuzzi. It wasn't working and in fact that and other things were still under construction. One elevator didn't work. Restaurant seemed way too expensive. Feel like we got ripped off.
Everything.... Was the softest bed ive slept on... Bad for the back.
Clean hotel, comfortable beds and very quiet. The staff was nice. We stayed 2 nights and I wouldn't have minded if our stay was longer. There aren't many choices in this immediate area, but judging by the looks of the other hotel I saw, this is the best. Our room was at the end of the hotel, so maybe that was the culprit, but the wifi was terrible. It constantly dropped in and out to the point where it was effectively useless. Breakfast was supposed to end at 10:30 and my wife and I got there just before 10 and they had already closed and were setting up for lunch. Ours and the key card of another guest stopped working on the 2nd day, which was a little annoying, but not that big a deal as it was easily reactivated.
Desk Staff and Cleaning Staff very helpful Not noted
It was a very comfortable ad pleasant experience. The rooms are modern and very clean.
Staff was very friendly and attentive. The bed was uber comfortable and clean. The breakfast was satisfying and tasty. I liked that they had an indoor pool, gym, and a bar.
Love the staff, very nice people. Very professional and always helpful --- Love the rooms, comfortable and clean Have stayed here three times so far and all three times were great
Hotel was clean and comfortable. Breakfast line was a bit crazy. Took a while to get what I wanted and it seemed like the staff had a hard time keeping up with the number of people at breakfast.
Suite was not cool d by air conditioner.
The beds are extremely comfortable & very likely to get a good night's sleep. I have stayed @ Hampton Inn previously for last 2 years. There was once a greeter, a young upbeat guy, who would greet, interact w/guests, and make sure he said good morning to guests as they arrived for breakfast. He was a great asset to the hotel, but sure he has moved on in life. No one greeted guests @ breakfast during my stay, did no see any staff interacting w/ guests to see if anything was needed.
Everything was perfect here. We enjoyed our stay. Nothing.
Well first of all I would like to say I checked all the other hotels online this hotel is absolutely the best prices the best Hotel staff I've ever seen in any hotel in New York City and abroad they're very friendly helpful respectful I love the fact that it's way way far from the city the gym is excellent the pool was excellent food is excellent this is my get away to paradise when me and my wife just want to get away from the hustle and bustle this is where we come
style, comfort, free breakfast, courteous staff. had to pay for wi-fi that should have been free given the price of the room. lost connection to to wi-fi too many times.
Well laid out, and comfortable. Nice reception areas and good breakfast. hotel overbooked on arrival meaning we were transferred out - not happy!
The hotel was nicely located, as far as proximity to NY.It was also a very good alternative to paying the big city prices.
Staff was great. Had to switch rooms because of ac problem and they were all over it AC wasn't working because coils were dirty. Maybe better preventative maintenance
Ease of commute to NYC and convenience of NJ shopping and Newark airport
Pool The bathrooms were dirty The entertainment the TV channels were limited The entertainment the TV channels were limited I know a whole whole no my girlfriend
People were friendly/front desk/ very clean Cold water was not flowing in sink.
Right off the highway - but far enough away from traffic/noise. Close to convenience stores, NYC, shopping, busses. only sheers/not curtains on 4th floor - so sun is GLARING in morning.
Went to Monster Truck Show at MetLife stadium and didn't want to travel the distance home after night show. The hotel was close by and easy to find. One of reasons choose this hotel was for the view of the NYC skyline . The hotel was not nearly close to capaticty and was giving room with view of parking garage!!!!
The bar, breakfast buffet, convenience to bus The food served at the bar
the bus stop is near, very convenient,15 mins to Port Authority terminal 42nd st.(walk 10 mins to Times Square), walk underground 10 mins to subway station.Ask front desk for bus schedule(sat & sunday time different) Hotel breakfast was good. The room was clean. Not much resturant around the area unless drive to main road. The housekeeper dont speak English.I stayed at 3rd floor, but quite noisy. The hotel should include continental breakfast. The front desk staff dont know much about New York City.
Easy to find, easy access on and off Rt 3, parking right next to the hotel. Room was clean and modern looking. AC worked well. Nice pool. My room was relatively sound-proof, there was a large group at the hotel and I heard very little noise. . All members of the staff were efficient and polite. Long wait at the restaurant Saturday morning.
The convenience to the Giant stadium is what liked best. The room was clean and smelled fresh.
It's clean and mostly modern looking Wasn't making much noise, but got a noise complaint. Walls are way too thin to accommodate those who spend all that money just to sleep vs. those who wish to already have a conversation.
The location of this hotel was great. Had great access to the city and the highways to get to other places. The staff was the worst I have ever seen. They were completely useless and had no idea what customer service was. Not only that, be careful with you information. We have them give us a piece of scratch paper with a phone number on it for a restaurant and on the other side was someone's full credit card number and expiration date! That was after he told us to google restaurants... Seriously?
The hotel was too noisy, we received wakeup call without asking, we could hear our neighbor rooms and it was really annoying.I am not gonna stay there ever!
The bed was extremely comfortable!! Unfortunately our room did not have a mini-fridge. We had a few leftovers from dinner that were wasted.
location Non-smoking room has a smile of smoke.
The Staff was professional and courteous.
If you've got a car, this is the perfect location for the price. Just outside the city, about 10-12mins driving and you're in the city. The room is very clean, the beds are super comfortable. i will recommend this to anyone looking for a hotel that's not crazy expensive but close enough the the city if you've hit a car. I think there's a shuttle as well if you don't wanna drive but I can't say for sure because I didn't use it. No complaints at all.
Very comfortable bed-able to control temp easily-nice look of room. Have to pay extra for refrigerator- :( absurd-not used to expensive meals-no other amenities close by-shopping -fast food-
Clean. Friendly staff. Free wifi and parking. Can't forget the cookie as well. Bathroom needs remodeling. No fridge in bedrooms.
Everything was just outstanding!.. Great experience!... Thank you for making our stay so pleasant.