Cons (-) Clean toilet and change bed cover. It was dirty and smelly
2 stars
Tru by Hilton Williamsville Buffalo Airport
Photos of Tru by Hilton Williamsville Buffalo Airport
Overview
Mix modern amenities and natural beauty at our Tru by Hilton Williamsville Buffalo Airport hotel. Free Wi-Fi, a huge bathroom, and a 55-inch TV create balance in each room. A comfortable mattress makes you want to sleep, while over 150 channels make you want to stay awake. Eat healthy or indulge, we won't judge. Stretch out the travel knots in the fitness center and get in some cardio before a busy day. Play games, finish that work project, and sip some delicious coffee and tea in our spacious lobby. Walk to nearby restaurants or take a short drive to Niagara Falls. Affordable travel now comes with unexpected things-like certainty;
Latest deals for Tru by Hilton Williamsville Buffalo Airport
Amenities at Tru by Hilton Williamsville Buffalo Airport
- Indoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Free parking
- Free airport shuttle
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Internet
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Heating
Dining
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Snack bar
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Game room
General
- Family rooms
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- Shared lounge/TV area
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kid-friendly buffet
- Complimentary breakfast
Bathroom
- Hairdryer
Outdoor
- Grill
Workspace
- Fax/photocopying
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Tru by Hilton Williamsville Buffalo Airport
8.4
Very good
289 verified ratings
Wonderful
170
Very good
56
Good
24
Okay
12
Fair
13
Mediocre
8
Poor
6
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the delicious breakfast options offered at the hotel. However, many reviews highlighted issues with cleanliness in the rooms and bathrooms, indicating that this is an area that requires attention. Overall, the positive aspects of service and breakfast stood out, while cleanliness was a significant concern.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
5 reviews
8.5 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a good variety of options, making it better than adequate. Some guests have suggested adding more egg-free breakfast options for individuals with allergies.
How is the cleanliness of the hotel?
Guests have praised the cleanliness of the hotel, mentioning that the premises are clean and new, and the staff is attentive to maintaining a clean environment. However, some guests have mentioned specific areas that needed better cleaning, such as the hallway and the bathroom sink.
What are the unique amenities of the hotel?
The hotel offers an indoor pool, a fitness center, a game room, and a shared lounge/TV area. Additionally, the lobby has a good selection of sundries and a beautiful design with various spots to sit and hang out.
How are the beds at the hotel?
Guests have described the beds as comfortable, with wide beds and sufficient quantities of high-quality shower gel, shampoo, and body lotion. However, some guests have mentioned that the pillows were not as comfortable as the mattresses.
What is the hotel's approach to safety and cleanliness during the pandemic?
The hotel has implemented various health and safety measures, including enhanced cleaning, contactless check-in/check-out, physical distancing rules, and the use of effective cleaning chemicals against coronavirus. Additionally, the staff follows all safety protocols as directed by local authorities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Higher Floors
Some guests recommended choosing a room on higher floors to minimize noise from the nearby highway and airport.
Consider Bringing Your Own Coffee Pot
A few guests mentioned that there were no coffee pots in the rooms, so if you're a coffee enthusiast, consider bringing your own.
Request Housekeeping and Towels in Advance
Several guests experienced issues with housekeeping and towel replenishment. It may be helpful to request these services in advance to ensure a comfortable stay.
Check Room Amenities
Some guests noted that the rooms lacked certain expected amenities such as closets, dressers, and microwaves, so it's advisable to check the room amenities beforehand.
Explore Nearby Dining Options
While the hotel offers a snack bar and complimentary breakfast, some guests recommended exploring nearby restaurants and shopping plazas for a variety of dining options.
Utilize the Free Airport Shuttle
Take advantage of the hotel's free airport shuttle service to make your travel to and from the airport more convenient.
Consider Noise Levels
If you're sensitive to noise, consider requesting a room on a higher floor to minimize disturbances from nearby activities and other guests.
Check for Pet-Friendly Rooms
If you're traveling with pets, ensure that you confirm a pet-friendly room and inquire about any associated charges in advance.
Enjoy the Indoor Pool
Guests appreciated the indoor pool, so consider taking some time to relax and enjoy this amenity during your stay.
Engage with Friendly Staff
Many guests praised the friendly and accommodating staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.
Location
48 Freeman Road, Williamsville, NY 14221
What's nearby
- Eastern Hills Mall1.4 mi
- Glen Falls2.7 mi
- Millard Fillmore Suburban Hospital3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Tru by Hilton Williamsville Buffalo Airport
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $129 |
Average price (weekend night) | $250 |
When to book a room at Tru by Hilton Williamsville Buffalo Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Tru by Hilton Williamsville Buffalo Airport
FAQs when booking at Tru by Hilton Williamsville Buffalo Airport
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in WilliamsvilleGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Buffalo |
Distance to airport | 2.0 mi |
Everything you need to know for your stay in Williamsville
Complete your trip
Popular destinations