Tru by Hilton Williamsville Buffalo Airport

The hotel offers a complimentary breakfast with a good variety of options, making it better than adequate. Some guests have suggested adding more egg-free breakfast options for individuals with allergies.

Guests have praised the cleanliness of the hotel, mentioning that the premises are clean and new, and the staff is attentive to maintaining a clean environment. However, some guests have mentioned specific areas that needed better cleaning, such as the hallway and the bathroom sink.

The hotel offers an indoor pool, a fitness center, a game room, and a shared lounge/TV area. Additionally, the lobby has a good selection of sundries and a beautiful design with various spots to sit and hang out.

Guests have described the beds as comfortable, with wide beds and sufficient quantities of high-quality shower gel, shampoo, and body lotion. However, some guests have mentioned that the pillows were not as comfortable as the mattresses.

The hotel has implemented various health and safety measures, including enhanced cleaning, contactless check-in/check-out, physical distancing rules, and the use of effective cleaning chemicals against coronavirus. Additionally, the staff follows all safety protocols as directed by local authorities.

Some guests recommended choosing a room on higher floors to minimize noise from the nearby highway and airport.

A few guests mentioned that there were no coffee pots in the rooms, so if you're a coffee enthusiast, consider bringing your own.

Several guests experienced issues with housekeeping and towel replenishment. It may be helpful to request these services in advance to ensure a comfortable stay.

Some guests noted that the rooms lacked certain expected amenities such as closets, dressers, and microwaves, so it's advisable to check the room amenities beforehand.

While the hotel offers a snack bar and complimentary breakfast, some guests recommended exploring nearby restaurants and shopping plazas for a variety of dining options.

Take advantage of the hotel's free airport shuttle service to make your travel to and from the airport more convenient.

If you're sensitive to noise, consider requesting a room on a higher floor to minimize disturbances from nearby activities and other guests.

If you're traveling with pets, ensure that you confirm a pet-friendly room and inquire about any associated charges in advance.

Guests appreciated the indoor pool, so consider taking some time to relax and enjoy this amenity during your stay.

Many guests praised the friendly and accommodating staff, so don't hesitate to engage with them for any assistance or recommendations during your stay.