Pros: The sport version is super cool and comfortable.
Cons: The queuing line is too long. It took me for 2 hours to get the car that's why they free upgraded it from Corolla to Camry SE. But overall, I like it and would strongly recommended it. Staffs were super friendly and patient.
Nov 18 2015
Dont rent from Budget, horrible...
Cons: The place I scheduled my car at was closed, then the next closest place that was open wouldn't rent me the car unless I left the keys to my 650hp sports car just in case I needed to be "moved"...
Dec 10 2015
Pros: the car was ready most of the staff were friendly. Drop off was very quick.
Cons: the inside of the car was not very clean
Jan 3 2016
Not as advertised and unsafe.
Cons: Pick up is not onsite as advertised.
Windshield wipers and tires were unsafe. Car had 45K miles, not a problem, but suspect wipers and tires hadn't been replaced. Created issues in snow and rain. Car smelled of strong air freshener for first two days then underlying smell of cigarettes appeared.
Jan 5 2016
Pros: Great service and great car from the budget team
Feb 9 2016
Budget cancelled my reservation
Cons: I booked through Kayak, with correct timing according to my flight arrival and departure times. I received multiple confirmations about my reservation from both Budget and Kayak. When I arrived at my destination, Budget had cancelled my reservation. Much to my frustration, the Budget employee "assisting" me did nothing to resolve this issue. Their suggestion was to rebook with them at a completely different rate (original rate $11.99 per day to almost $45 per day) or try another rental agency.
I moved to Alamo and could not have made a better decision! I will do everything in my power to avoid using Budget in the future and share my experience with others to help them make an informed decision.
Apr 11 2016
Cons: I didn't like that they changed the price once I got there & he couldn't even tell me why it was more.
Apr 17 2016
Cons: Car was dirty and customer service at pick up was terrible
Apr 25 2016
Pros: the staff was helpful in accommodating a change of location pickup
Cons: there was a little bit of leftover food in the shifter
Apr 28 2016
Pros: Car was almost brand new and in excellent condition.
Cons: The pick up took longer than it should have as my corporation is state tax exempt and the counter clerk was unfamiliar with how to enter that data.
Drop off was complicated by the fact that they entered the wrong starting mileage which had to be corrected before I could receive a bill.
Being a Fastbreak member was of no assistance.
Cons: They overcharged me by a day despite me returning it on time.
Jul 9 2016
Could have been better
Pros: Pickup agent was great. Other agent on duty was less than professional. Car was dirty at pickup. We experienced a tire failure. Drop off agent was very nice and professional even while I was voicing my displeasure.