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a lot of facilities i asked the desk staff for an authorization about a broken suitcase which i asked them to throw (for the insurance), but they refused. I think that they were afraid to take responsibility.
food in restaurant was OK needs renovating; rooms OK but corridors, stairwells, public areas generaly need re-decorating
very comfortable bed and swimming pool at location door #2 was constantly left ajar by people placing rocks in the jamb to keep it from closing. it made me feel very uncomfortable. my room door had to be slammed to close, problem was reported but not addressed.
There we not very many people in the hotel. Breakfast was the cheapest continental i have come across in a long time, I thought with an attached restaurant it would have been better. Also, when i checked in the first room they put me in had no hot water.
The beds were comfy, clean and appropriately provisioned. The kids loved the pool! The walls were run down with cracks/old water damage and the window was open a little and wouldn't shut all the way.
Location to downtown and through way Pool/rec area not usable because of remodeling. The fumes from the remodel were choking and not ventilated at all. When we informed the manager of this, she was ambivalent about the issue.
Nice and quiet. Bed was comfortable great to come back and relax after a long day at the horseshow
renovations were very nice and the hotel was so quiet
a quiet nice comfortable place
convenient for a business trip
quiet clean room coffee maker pool no
the bed was very comfortable and huge, good list of phone numbers of local pizza deliveries too. Pool was dirty but sauna was nice.(small but clean and hot) Its smelled, the heating and the fridge were noisy. Not in walking distance from the lovely town centre (but okay, its a motorway motel)
Close to our destination Beds were not comfortable. Pillows were stiff.
The beds were very comfortable, the room was spacious, there was a microwave and a refrogerator
Very clean and pleasant reception No
If you need a place to stay for a night or two, this hotel will do. The rooms are clean and it has many facilities if you choose to use them; such as a pool, laundromat, vending and ice machines etc. Although we had a reservation and confirmation number the hotel had no record of our arrival, nor did they care. Fortunately there were many rooms available.The staff was not very helpful.
The bed was extremely comfortable and the place felt clean and safe. Staff was friendly and helpful and the location was conveniently located right off the Thruway. There's also a wonderful diner attached that gives you a 10% discount with your room card! There was some hair from the cleaning staff on the bed and pillows but they were happy to give us fresh sheets and pillow cases when we asked them. The walls are kind of thin so you can hear pretty much everything happening in the rooms around you...
We wre driving to Atlantic City and wanted to stop overnight half way rather than drive direct. This hotel is in desperate need of repair, the rooms and furniture have reached there life expectancy.
There was no cable or satellite tv. When I asked they said there was a service/contract prob. in the whole town. I later went to the front desk only to find the desk clerk watching sports on a big flat screen tv.... Hmmm.....no tv...really?!
comfortable bed, quick access to highway, blowdryer, iron & ironing board in room. i suffer from allergies, so: top of tv cabinet very dusty, too much scented 'perfume' on carpets, inacurate directions for internet connection, wi-fi kept losing signal
We attended an appointment with our Autistic son's bio-medical doctor nearby so location was key. We enjoyed the pool, bistro and the fact that you have alcohol. Certain staff could be a tad bit more friendly. Alcohol prices were a bit high. Breakfast only served to 9:30am/10am weekdays/weekends.
The room was clean and staff was very pleasant. I would stay here again if I return to this area. Very difficult to find. There were no signs on the road indicating there was a Courtyard by Marriott up the hill and behind the large wall. There were signs for all of the shopping stores located up the hill, but not for the hotel. The street sign was also hidden on the opposite side of the exit ramp and right before another exit.
Hotel was clean and front desk staff were friendly. Rooms are large, comfortable and have a nice lay-out. NOISY! Freight trains passing in the night can't be helped. Emptying the trash dumpsters under our window very early in the morning should be re-scheduled. Housekeeping staff POUNDING on our door at 9:15 am when checkout time is 12 noon is unnecessary. The corresponding rude comments made by housekeeping staff are also disrepectful and unprofessional. Very disappointed.
If you're staying up by Rhinebeck, Kingston, Saugerties this is a no brainer place to stay. It's very clean, and the staff is fantastic. The pool is small, but indoors. The hotel is in a shopping area which can be really useful if your forgot a bathing suit. There's a Target and JC Penney within walking distance. The Bistro has microwaveable food and Starbucks coffee in pump carafes. The food isn't terribly good, but there are many, many other options outside the hotel. The view from your room can be less than inspiring especially if you're looking out at the dirt field waiting for construction of some kind. These are both very, very minor issues and shouldn't take away from how clean, efficient and well located this hotel is.
Great staff, very friendly, beautiful grounds, large rooms, continental breakfast included, microwave and refrigerator in room, Even though the room was large, there was only one chair to sit on.
Filthy bath tubs and coachroaches, really!
The owners were super friendly and very accommodating. Considerately asked if we had any dietary sensitivities/requests and made delicious breakfasts! The home is a quick drive to Hunter Mountain, Woodstock and Saugerties, which are great for hiking, farmers markets, and dining. We had a great time and I would definitely go back!
We liked the staff - everybody very nice as helpful -, the decor, the breakfast. The mattress - too soft, the showe hot water was too hot, My daughter in law burned herself during shower and tripped on the shower curtain which was too long. Heat system didn't work properly. No heat in the bathroom. Price too high for what was offered
A lovely old fashioned place. The room was great & bed very comfortable. A wonderful location. No TV but did have free wifi.
homy which I was looking for
Right in the centre of town, cozy and clean as could be, with a wonderfully welcoming staff and old world charm, I will genuinely be booking my return here shortly. Bathrooms (for our room at least) were shared. Not a big deal (and there was a few of them - and they were super clean), but that might put some people off.
I liked the Location , close to everything.. I liked that it was quiet and I could rest when I needed too.. I didn't like the price and the fact that for that inflated price , there was no pool or room service , no cleaning or fresh linen the whole 5 days .
I wasn't expecting anything fancy for the price, but whichever reviewer posted on google that it was like paying to stay in a homeless shelter was right on the money. It was nasty, sketchy. The only bonus is they allow dogs but I spent the whole time scared of what my dogs might find in that junk heap.
The staff was super nice and they comped my room. The bathroom was disgusting. There were hairs stuck to the wall in the shower that were not mine and the whole room smelled like a very strong cleaning solution. The bed was hard as a rock and the cleaning crew started banging around bright and early.
We needed to be in town for unfortunate reasons, but found the bereavement rates to be exactly the type of affordability we needed. (Having two dogs with us also complicated our needs.) There were variables determining how long we were going to be there. We booked for two nights and twice added on additional nights. Each time, the staff at the desk were kind and made dealing with our lodging very easy. We ended up staying for seven nights and we would certainly go back. Everything was clean. There wasn't a 40-something inch flat screen TV, but it's not that kind of place. Lot of out of town work trucks. Good sign - those guys know which hotels are a good value. Bed was too soft for my liking, but still comfortable and in good shape. Clearly has been a while since it was renovated. The recliner in our room was a bit beat up, but we weren't there to sit on a chair in our hotel room.
If you are looking for an affordable place to stay with basic needs met then this is for you. Location area great as a lot of things I needed are in walking distance and staff always try help u as best they can.
Fire alarm went off and was told it was common for that to happen daily.
It was one of the worst experiences we have ever had. The entrance door was covered with spider webs, there were bugs inside the room and we could not sleep all night because the beds and sheets were covered with bed bugs. We had rashes all over our bodies from the night we spent there. We do not recommend this hotel to anybody.
Extremely expensive for the room.