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Great service by staff No
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The pool area was very cold.
Nicely updated room. Beautiful view from our room of a lake or river. Nice outdoor seating areas with fire pits that were lit. The outdoor spaces were great. Very nice lounges inside. There was a convention there, but our room was quiet. There was a coffeemaker, but no coffee. No kleenex.
checkout at noon and plenty of parking I believe renovations start next year. For now, rooms are outdated and don't feel clean. The property appears short staffed so service is friendly, but things don't get done in a timely manner or at all.
Beautiful golf course and grounds surrounding the hotel.
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Great greeting upon arrival--friendly staff. Room has very thin walls on the 6th floor so we awakened by our loud neighbors. Also the pool area could use some upkeep.
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Hotel staff were amazing. Very helpful and professional. The view of the lake and golf course was stunning. I found my bed to be a bit too soft.
The beds live up to the comfort level that Marriott is known for Dishonest front desk staff about room request/bed size made in advanced & confirmed via phone call. Outdated property despite remodeling efforts in some areas. Hot tub heating system & jets malfunctioned. Poolside needs upgraded asap. Shower head broken.
Convenient to the airport. My flight was cancelled and this was a great place to stay for the night. Room was comfortable and clean. Wait staff was friendly and the food at the restaurant was very good.
Everything about the actual room was nice. We stayed the night in a king size. There was air conditioning, a fridge, and free coffee packets. Overall, I think Comfort Inn is a good name, because we both slept like babies. I wish we were up early enough to eat the breakfast. I'm sure it was good. The staff was nice overall. However, when I checked in, one of the nice ladies at the counter didn't speak English too well. Communication was difficult, but I'm not sure how much control Comfort Inn has over this nitpick. Also, at least for now, there is a lot of construction in the area. So it's hard to imagine what the stay would have been like without it. But neither of us were particularly fond of the prolonged roadwork.
approximate to airport, clearn & staff was helpfull lobby was extremely hot and humid, restaurant was ok... food not so great.
Staff was excellent, room was clean, restaurant/bar on-site, free breakfast, timely shuttle to the airport. It was exactly what I needed to catch my flight the next morning. Bathroom was a little small and there was no conditioner for my hair, but otherwise my stay was great.
Despite close proximity to airport, it was quiet. Front desk and house keeping staff were courteous and friendly. The onsite restaurant was good and reasonably priced. Had to wait 30 minutes to check in because they did not have my reservation in the system (it was booked using one of those hotel booking sites). It was eventually resolved but not something you want to do at midnight after a long trip. First room had a telephone but no wire connecting it. The TV set did not work. 2nd room had a telephone with a connecting wire but no dial tone. With two queen beds, room was a little tight, could not sit at the desk and another person get by. In both rooms, toilet seats were loose.
View of Overgrown, abandoned hotel across the parking lot and moldy/ musty smelling room.
Staff was very friendly and professional. Restaurant was open late and had free room service. Breakfast started early.
A heavenly oasis conveniently located Absolutely nothing - it was fabulous!
Comfortable, quiet, accessible to airport Reception. Girl difficult to understand. Nasal tone and way too fast and she was resentful when I asked her to slow down and after that was completely unhelpful.
Very nice for early morning flight. Staff was friendly and helpful.
Airport location Nothing
Great pool and very friendly staff. Definitely a very quirky hotel but a nice place to stay. I paid for a room that did NOT overlook the pool, however the staff "upgraded" us to a pool-side room. This would have been great but there was a 40th birthday party going on all day and well into the evening. The adults at the party were very clean and courteous but their kids, who played in the pool for 10 straight hours, were extremely loud. It made it impossible to nap during the day, and the next morning I was awoken by the sound of the kids playing in the pool again at 8am.
The pool view. The noise and the staff's attitude.
Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.
Loved the restaurant and the staff. When my son booked the room the info stated there was a free breakfast but there wasn't.
location It seemed like they they partially renovated but did not really want to spend the money to do the job right. So the lobby looks nice and modern but the rooms were just ok, and certain features (for example the bathrooms) were not renovated and appeared sort of dingy.
Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer. Very tiny bathroom, pretty run down looking
The room was updated, clean, and comfy. Was everything you hope for in a hotel room after a long day of traveling.
Room is clean
Liked the park and fly component. We were taken quickly to the airport early in the morning and picked up promptly on return. All staff were friendly and helpful. Everything was fine.
Clean and comfortable There was no shampoo & only one pack of regular coffee
convenience, breakfast is fine, clean, near rental car lots and expressway access. polite staff. coffee maker and microwave in room. comfortable bed. reasonable price. I always stay there when visiting Michigan. faucets and knobs in tub were loose and almost falling off.
Great service. I was able to check in early with my mother (on our way to her high school reunion), and then the airport shuttle in the morning was extremely accommodating and allowed me to see her off, and take a nap before my grandkids arrived in the afternoon. All around perfect!!
Great restaurant and comfy bedding. No bath tub to bathe my child? Very inconvenient.
Very quiet location. The room was spotless. The evening staff was not very helpful. This did not take away from the overall experience.
good location The pool maintenance man was rude. The guests were a bunch of yahoos that camped out at the breakfast buffet table devouring everything.
I lked that the pool and hot tub was right by my room. The breakfast was great. The rooms are very comfortable. I got the best room. But the heater didn't work. I called the front desk 4 times all day. At 10pm I went up to the desk the guys that was there had left. The young girl that was working the desk was great and got me a new room but its not what I asked for. I had to settle just so I had somewhere to sleep. I was not happy at all.
Provimity to UMich Everything, especially the rip-off rates charged due to the home game
Location proximity to UofM Hospital is good in spite of road construction which is out of their control. Breakfast was good. Price was very good for the area but overpriced in regards to the overall facility. I would also highly recommend Zingerman's Roadhouse a few blocks from the hotel for dining. DO NOT eat at hotel except "free" breakfast. Poor parking layout. First set of key cards didn't work so I had to go back down to front desk and then when I came back from the hospital for my second nights stay the second set they gave me the first night didn't work so I had to walk back down to front desk. Only functional ice machine was 4th floor. The bar was unable to make a basic Manhattan. The patty melt I got the 1st night was so greasy I barely ate a third of it. (didn't eat there again during my 3 day stay. Business center never had internet connection while I was there. Limited TV channels with no guide. Guide in info book in room was totally wrong. Dirty glasses left in room, ice bucket not cleaned or bag replaced.
Very nice set up; friendly and helpful staff
Nice place all in all. With a little work they could compete with the Hampton next door. Noise! Complained about 6 times about the noise all night. Security guard came up repeatedly but it continued as soon as he left. Place iso in bad Need or maintenance. Peeling paint etc. In hallways takes much away.
It was a good distance from downtown Ann Arbor without being right in downtown. The room smelled weird, the bathroom wasn't all the way cleaned, the wifi didn't work at all - it was just a ridiculous experience being there, but it was for two nights and it did the job so whatever.
friendly staff facilities are older and worn
It has a very warm and hard working staff at the reception. Huge Rock garden with couches to sit around and relax. Free WiFi, without any password or signing in. Indoor heated swimming pool. Kuerig machine and cups available in each room. Buttons to call elevator were not working properly. Carpets inside the elevator was dirty.
closeness to UMich overall comfort was not there. The A/c in the room was extremely noisy. The whole room had stale smell. No relaxing chair in the room, one has to mostly sit on the bed. The outside light was too bright from the gaps at the end of the curtains, makes it hard to sleep.
Front desk staff was helpful in recommending resturants No working ice machine. Was given "handycapped room which I did not need or request. Toilet "chair" legs had rusted all over bathroom floor
We got a good night's sleep They need to. Vacuum the rooms better.
Location, rate, & staff Rooms a little 'run down' needs an upgrade.
Building was in poor shape. The ceilings were leaking in the hallways. When additional towels were requested, we were provided on small towel. During high time breakfast rush, breakfast area was disorganized and chaotic. Many of the items were not available.
Room was clean & staff punctual. Ideal location and close to major highway Excessive price for dated facility. Free breakfast was so so...not much to choose from
Adequate parking Paint chipping off walls, slight musty smell in hotel, housekeeper knocked on door at 10am and told us to check out (check out is at 11am)
I like nothing about it. I did noy stay. It was nothing like the picture that they show. I do not reccomend that place to anyone.
It has a great location. I went to mich U and was perfectly located. The place looks ok, room was nice. Morning breakfast was ok also Classic cheap hotel smell.
Good Location Staff seemed indifferent , cold hallways , poor management,
The location was convenient and it was relatively inexpensive, but still overpriced for what it is Filthy, dirty. Very uncomfortable beds. Dripping shower. Fire and smoke alarms beeped because there were no batteries in them. Desk person told me that I should climb up and change it myself. I tossed it out into the filthy hallway with the non-locking outside door. Overall, very ghetto
How dirty and broken curtain were. The second lock on the door was broken off.
facility in poor shape. Price way too high
At least we had a place to stay on a busy football Saturday. This facility is in major need of overhaul. It is dated, dirty, and has several areas in need of repair.
I liked absolutely nothing about this place The staff was rude. The cleanliness of the entire place was horrible, The beds were old the pillows were old and stained The bathroom was so bad I refused to use it Paint and plaster was falling off the walls overall this place was disgusting.
It was clean and staff was nice Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep
It was perfect for me...from size of room to amenities to location, including price...very clean...staff very friendly & helpful. There were no problems/issues. My reservation was made on line and check-in/check-out was quick & smooth. I'd recommend this place to everyone.
Pricing was appealing limited breakfast staff was not very attentive- rude abrupt at check in
The room was clean, the amenities were up to hotel standards. The walls are very thin and the noise from the multiple highways surrounding the area make it difficult to get a good nights sleep. Of course around 3-4am you get a break in the cacophony. Bring good ear plugs and you should be fine.
Ample, clean rooms, friendly staff, perfect location to University of Michigan North Campus. Fair continental breakfast and competitive price. Nothing.
The proximity, cleanliness, price and service were excellent. Nothing.
Inexpensive and clean. Friendly, helpful staff. Free breakfast. Reasonably quiet despite being full. We did have to wait for the breakfast area to clear before we could get anywhere near it. Two separate sports teams (a volleyball and a swim team) had all their groups eating at 8am.
The public area's were very nice and appealing. Indoor and outdoor pool were both clean. Room was large bathroom was nice. Large bar area (did not use but looked nice). Biggest continental Breakfast I've ever seen. Slow drain in shower was annoying. Iron chained to ironing board rendered the entire board useless. Bed was very hard, uneven and uncomfortable. Breakfast was HUGE but very limited selection of food. It was huge in SIZE not in selection, but still better than the average CONTINENTAL breakfast.
This was the dirtiest hotel I've ever stayed in, I can't believe it showed up at the top of my kayak search. The room supplied minimal toiletries, I waited 45 minutes for the airport shuttle to arrive and then another 25 minutes to drive the mile to the hotel because the shuttle made so many stops.
Nice beds Cold pool, paper thin walls, fan didn't work on the register
super convenient to spend a night here before flying out of DTW, the shuttle left every 15 mins. my girlfriend and i enjoyed the overall layout of the place, and wished we could've stayed longer to enjoy the complimentary breakfast. would definitely stay here again hardly anything at all.
Location to Detroit airport. Very little outside noise. Could have been because hotel was almost empty. Poor help. Room key did not work had to go back twice. Got stuck outside the hotel and had to walk completely around. AC controls did not function correctly. Unit was flashing low battery. could not use the auto function on the thermostat. So the fan never shut off and it was loud.Bathroom counter was so low it was almost not usable. Pool was under repair. Employees just didn't seem to care. Continental breakfast left a lot to be desired.
Clean rooms, friendly staff, nice atmosphere The groups of hockey teams playing hockey in the lobby, running the halls during the night. Parents drinking in lobby and walking and talking halls at night. The hot tub again (second year in a row) was not functioning.
Comfy bed Noisy hallway traffic both nights. Rooms all have doors that slam shut loudly. Cheesy motel heater needed to run all night to maintain 70°f and it was only 34°f overnight.
A place to sleep. Been to this brand of hotel before and this is not what I expected. Sheets were turned inside out to guessing not washed. Had to slam the door to get it to close. Changed rooms 3 time to make sure I got the king size bed I requested. Rooms had water damage on the ceiling, tv remote was broken along with a the TV which had broken tubes. Maintenance was called but never showed up.
Front desk and airport shuttle staff was pleasant. Location great. Wyndham Garden lacks commitment to running a quality facility here. Staff was pleasant at desk but facilty lacks attention and it needs a make over. Ugly decor and poor attention to room. My room had dust and crud under bed, bed cover had stains, pillows uncomfortable, TV had only 3 channels with clear picture & no "sleep" feature, dirty water back filled sink during middle of night. The complimentary breakfast & dining area is under a roofed courtyard with pool etc. where the lighting is the same distasteful orange color found in outdoor industrial areas.
The garden area was beautiful. Comfortable beds, excellent free breakfast with hot oatmeal, waffles, bagels, a toaster and soo much more. Very relaxing, romantic, comfortable, puts you at ease. Free shuttle to rent a car and airport. Rough toilet paper and the towels could have been better quality. Staff not available 24 hours to bring you towels.
Excellent breakfast, spacious room, good parking Nothing
Counter staff were nice, check-in went smooth, and the price was decent. The hotel (which was in the middle of an EXTREMELY messy remodel) literally looked like something out of a war zone. It was hands down the grossest, messiest construction site I have ever seen. There was rubble everywhere, mountains of large chopped down trees piled up outside, paint and stucco every where. It was completely absurd to be running a remodel in an operating hotel that looked like that. The rooms themselves were ok, but many things were out of place, room numbers were taped to the wall beside the doors and it just felt off. I am not usually picky about the 3-4 dozen hotel/motels I stay in each year, but this one was ridiculous.
There was nothing redeemable about this Days Inn except for the fact that they had a room for us to stay in We had called prior to booking ahead about whether cats were allowed in the hotel. (We are moving cross country with our cat). They said yes, so we booked our hotel room with them. When I called the day of our flight to let them know we would be arriving late with our cat (our flight was delayed 5 hours), the woman on the phone yelled at me that the hotel has a no cat policy. However, on the Days Inn website, the hotel is listed as pet-friendly. They made an exception for us but I was surprised at the reaction of the front desk person on the phone.
Employees were fantastic. The beds were rock hard. needs some remodeling. its very outdated.
the flat screen tvs and the beds were nice That not every room had a fridge and microwave
Cheapish Old and grungy feeling to the place
Great service at front desk. Clean room and nicely renovated. Because construction was going on it did not look very appealing when pulling in for first time. A little noisy at times.
Our room had an air conditioner that didn't work and a leaking ceiling with a full bucket of dirty water under it. The room should have never been rented to anyone. They did move us to another room whe we asked.
Very comfortable beds and the rooms were pretty clean. It was under construction, the breakfast area was a mess, cold breakfast only, my fiance got sick from an allergic reaction to something in the sheets.
For an early morning flight this is a fine location - return the rental car at night, sleep and shuttle to the airport in the early morning. Functional and Efficient. The restaurant needs an update...
The location was great and our room was very clean. The Smoke Detectors on our floor were falling out of the ceiling. The girl that checked us in didn't know the area, and couldn't give us any advise or help on finding a place to go for dinner.
It was a very clean, well kept hotel. But the fire alarm went off at 6:30 am and we stood outside for an hour before being allowed to go back inside. No compensation was given for this major inconvenience.
Everything was up st standard
Very easy check in and check out process. Friendly staff. Loved the decor of the hotel. The room was great and the bed was comfortable.
This was our 3rd stay at this hotel. Hotel experiences typically reflects it's local leadership. Each time we return because the hotel personnel are so courteous and professional. Never experienced an untoward event. Hotel staff. Professional and courteous.
Convenienve to Detroit Metro Airport
Poor service. Called five times from airport to arrange shuttle to hotel to pick up car
Loved the location and low price. The hotel was close. Clean place to stay right by the airport that was a good deal at the last minute. No need to spend more at other spots.
You must call the shuttle after a certain time to come pick you up, unlike everything on the website which says it runs 24/7 every 15 mins. The front desk lady was also rude.
quiet , peaceful
Staff was very helpful, shuttle was very convenient. The rooms were also clean. For the price I expected a little more, the hotel is an old remodel and it shows as you stroll through on your way to your room.
The location was very good. The check in and out was easy. The television remote was not programmed and although the clerk said she would send someone to fix it, he never came.
Clean, comfortable room....hastle free for seniors. easy access to our car for loading luggage. Good continental breakfast. Everything was good.
Horrible buying experience. Was flying to Michigan to bury my mother. Connecting flight was missed due to late departing flight. Called when delay was announced, hotel nor purchasing service was willing and able to transfer reservation to a Clarion in the city we were stranded in or give a refund. Just what I need at such a time.
The value of the price I paid and the cleaniness of the hotel were fantastic
My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service Pricey Breakfast is not free
Clean and quiet Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
Staff all very helpful & friendly.
One of the friendliest staffs I've ever seen (and I travel quite a bit).
Convenient location, clean Outdated; breakfast area is very small and overcrowded
Wonderful staff, quality breakfast options, and a very nice, comfortable room.
We were there to take our child to her appointment at U of M Children's Hospital. It was a relaxing experience with a wonderful staff. The best part was they offered a shuttle to the hospital. That alone took a lot of stress off of us. Thank you again and we will be back.
The staff is exceptionally courteous and accomodating, smiling and helpful. I had a great short and comfortable stay.
Great price! Smelled a bit like old smoke, loud neighbors and thin walls.
Very close to the airport. Shuttle to and from. Very clean and affordable. The staff was very friendly and helpful with any questions that we had. Would recommend them very highly. Not really a complaint, but the website should state that parking is free for the time you are staying at the hotel, and there is a charge for parking while you are not staying there. Some hotels include free parking for the entire time you are gone on a trip. Glad I called to confirm our reservations and discussed parking. All worked out well with their discounted parking rate though.
Cheap and comfortable The breakfast was not continental
Right next to some fastfood restaurants (Wendy's & McDonald's) which was convenient. Hotel had shuttle service to Detroit Metro (had to pay tip to driver only). Nice & quiet. Keycard didn't work on morning of my check out (had to wait an hour before it was fixed) - Well accommodated by putting me in room opposite (which happened to be vacant) for the time being.
My room was perfectly adequate with no serious problems. Checking in and out was easy, quick, and smooth. The only food within easy walking distance is at a Wendy's.
There so many people in tiny room for breaksfast there no space to get something to eat it horrible tiny roon hard for people to walk thur or no seat availability to sit . Also, bad mattress to difficult sleep and dirty towels.
Location to airport, friendly staff, comfortable bed. Basic breakfast but acceptable. Parking can be an issue, the fabrics were a little worn but not disgusting.
It was just for 1 night - bed was fine. The trains blaring their horns in the middle of the night into the early morning hours! Woke us up several times.
Sight seeing around NY
It wasnt a bad part of town, so we felt safe Air conditioning took forever to get cool. And there was a weird smell everywhere except the lobby. Couldn't walk around barefoot in our room without feeling like you needed to wash your feet afterwards
Front desk staff was very friendly, room was very clean and location was great!