Ypsilanti Car Rentals

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Ypsilanti car rental reviews and directory

Hertz
hertz
Car rental reviews:
Good (6.0, null reviews)
Car rental locations in Ypsilanti:
2 locations
Hertz
Locations in Ypsilanti
2055 C Street
+1 734 528 9692
4663 Washtenaw Ave
+1 734 528 9692
  • 6.0
  • 6.0
  • 6.4
  • 5.5
  • 6.2
Recent reviews
5.2 Okay
Aug 14 2016
Horrible service in this Ypsilanti Hertz office
Pros: Car was only 16K miles, Hyundai Sonata 2016 . This is good.
Cons: Absolutely horrible Pikcup-Dropoff experience. Hertz associate we met can not focus on client and make her work fast and effective way. She asks a lot of stupid questions which have no relations to car rental process, she left her desk at least 4 times to talk with someone in another room, as the result a routine procedure of a car pick up takes up to 25 (!!!) minutes. The same situation was with a car drop off. I know this Hertz location several years - my advise to avoid to use it. By the way, pay a very special attention to the return day date. If it is Sunday - they will cheat you adding the Sunday as a hole rental day< actually they will steal your money. I've never met this practice in any other Hertz location
2.0 Mediocre
Nov 14 2016
Rental didn't go through
Cons: Hertz had no record of my rental when I arrived
2.0 Mediocre
Apr 4 2017
i did'nt have the car cause i have a debit card
Cons: They wanted a credit card to pay the charge due and i can't pay it because i have a debit card. So i did not have my car for the week end and i asked that they refund my money but i don't have any answer...
2.0 Mediocre
Apr 8 2017
0 stars
Pros: Lazy staff, they dont speak they just point at brochures and laminated policies for you to gain knowledge about there way of business. Debit card thing they dont tell you about is really annoying too. Staff seems like they have little knowledge of anything in life at all, nor do they seem to care about there job.
Cons: Hertz rental building interior was shotty looking, place was understaffed in general, will not ever go back, enterprise next door is night and day more helpful, quick, and valuable.
10.0 Excellent
Apr 29 2017
Great customer service!
Pros: The ease of which the folks behind the counter were able to help me.
10.0 Excellent
Jun 28 2017
Well done
Pros: Car was clean, and ready when I arrived. The price was great. Easy access location for pick up and drop off.
Cons: Had to wait awhile to drop off.
5.2 Okay
Jul 15 2017
Give these guys a break!
Pros: The Ann Arbor Hertz site is clearly understaffed and doesn't have enough vehicles. We rented two cars (one for our family's use during our whole visit, and a second for me to run up north to visit a friend. Three out of the four times we were in the office there was only one agent who was juggling multiple clients and the phones. They were great when we had their attention, however.
Cons: Neither car we rented had been detailed and on the one we have for the whole trip the passenger side mirror was broken and had to be manually adjusted. Agents were overwhelmed.
8.0 Excellent
Aug 22 2017
Pros: low millage vehicle and work fine throughout our journey.
Cons: We didn't get the SUV booked and no cost adjustment made.
10.0 Excellent
Sep 26 2017
best car rental ever!
Pros: Staff went way beyond the call of duty to bail me out. Can't say enough about how great they are.
2.0 Mediocre
Nov 7 2017
Worst rental ever
Pros: Renting with hertz ruined my trip, I didn’t like anything.
Cons: I picked up my car and immediately the car started having mechanical issues. It’s like they didn’t check the car before I left the hertz location! When I called hertz to let them know it wasn’t working they didn’t have a car available to exchange. I had to call customer service and drive 40 min to another hertz location and downgrade the car. Later on in my trip there was a mechanical issue with the exchanges car and I had to do the same thing (drive to a far away location and get a different car). I wish that I had just gotten a reliable car to begin with. Renting with hertz ruined my trip!
Budget
budget
Car rental reviews:
Good (6.5, 11 reviews)
Car rental locations in Ypsilanti:
1 location
Budget
Locations in Ypsilanti
3600 Plymouth Road
+1 734 994 3419
  • 6.0
  • 6.4
  • 6.4
  • 6.8
  • 6.8
Recent reviews
2.0 Mediocre
Apr 10 2016
Cons: Made a reservation on Kayak and it was confirmed. Budget then called two hours later as we were about to pickup the car to tell us they actually had no cars available and there was nothing they could do for us. We then had to find a way to get to a location one hour away to rent a car which was extremely difficult because the reason we were renting a car was because our car had broken down.
6.0 Good
Dec 23 2016
Pros: friendly staff at both pick up and drop off, although Ann Arbor agent was unable to give me any refund for the problems she did give me numbers to call and follow up.
Cons: Windshield sprayer was not working, even after I bought and put in a gallon of washer fluid. This made driving very dangerous and I had to stop often to manually clean the windshield. Also, Easy Pass was registering even though I had the box closed and wanted to pay cash for tolls.
10.0 Excellent
May 16 2017
Pros: everything went smoothly
10.0 Excellent
Aug 1 2017
Pros: I requested an earlier pick-up time on the same day & they were able to accommodate me.
Cons: I didn't like the limited mileage.
4.4 Okay
Sep 27 2017
Not a friendly employee and the car's media features didn't work
Pros: I think it was a good value. I booked last minute, so I was happy to have a car.
Cons: The employee was really rude - my friend moved a box off a chair to sit down and he said, "Oh you just helped yourself, I'm glad you didn't hurt yourself."I asked if there was any opportunity to upgrade and he told me, "Do you want to cancel, because there are a lot of people who want this car." Terribly rude, and he was wearing a t-shirt about 'Getting lucky," no uniform or anything. The car was ok but the media didn't work - wouldn't connect with my phone and the Bluetooth didn't work either. Both of things have never been a problem on my up to date Samsung; I had been using Bluetooth all weekend.
Enterprise
enterprise
Car rental reviews:
Excellent (9.0, 5 reviews)
Car rental locations in Ypsilanti:
3 locations
Enterprise
Locations in Ypsilanti
2068 E St
+1 734 484 0396
320 E Michigan Ave
+1 734 480 0813
4555 Washtenaw
+1 734 971 1221
  • 9.0
  • 9.0
  • 9.0
  • 9.0
  • 9.0
Recent reviews
8.0 Excellent
Aug 26 2016
One Way Car Rental
Pros: Great people, good car for a road trip. Sorry that one way cars are so expensive, but I understand why!
Cons: Some surprise costs when I had an equipment problem, but a good compromise was made (I did not take their insurance but used my own). Their management was helpful and kind and shared expenses with me.
10.0 Excellent
Dec 9 2016
Great experience
Pros: Very helpful staff, nice vehicle (received an upgraded one for same price), moreover they picked me up and dropped me off. Couldn't have expected a better experience than this one!
Avis
avis
Car rental reviews:
Mediocre (2.0, 2 reviews)
Car rental locations in Ypsilanti:
2 locations
Avis
Locations in Ypsilanti
2068 E Street
+1 734 942 3455
3600 Plymouth Road
+1 734 663 9513
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Mediocre
Oct 23 2015
Cons: No clean cars available when I arrived. Was told they believed my reservation was cancelled and gave away my car. I arrived during business hours but was rushed out by the clerk. Ended up driving a dirty and old car for a week.
National
national
Car rental locations in Ypsilanti:
1 location
National
Locations in Ypsilanti
2068 E St
+1 734 484 0396
Sunnycars
sunnycars
Car rental locations in Ypsilanti:
1 location
Sunnycars
Locations in Ypsilanti
2068 E Street
19 travelers who rented a car in Ypsilanti gave the car agency they used an average rating of 6.2

Car Rental Locations in Ypsilanti

Ypsilanti