Yugawara hotels

Pros: Very traditional, nice and peaceful. The service was amazing.

Pros: Great welcome, seemed like all the staff had come out to welcome us. Staff were very friendly. The manager, Ao, had a good level of english and was very helpful with providing information. Lovely comfortable room, that was cleaned to a high level everyday and a pleasant mountain view. Despite sleeping on the floor it was my best nights sleep in Japan.

Cons: There was no private onsen and unfortunately one of the onsens is quite small (they have two). My wife waited for the onsen to be swapped over (was told it alternate every day) so she could use the larger onsen, however unexpectedly when she went it still had not been swapped over as expected. Ryokan is on a very steep hill, so you need to be relatively fit to walk up the hill especially with luggage. Less fitter visitors may have to get a taxi up the steep hill.

Pros: The staff were really excellent. We had the most interaction with our hostess who helped with meals but also tried to help with questions and was just very welcoming and pleasant. The facilities were very good. We had traditional-style dinners which were really enjoyable and interesting.

Cons: The things that we weren’t that thrilled about were also things we intentionally chose, so it isn’t a complaint or criticism, but something maybe travellers should bear in mind. A traditional-style breakfast really is very much like a dinner (to our western tastes anyway) so do be sure you want that experience. And the same comment regarding the sleeping situation - we chose traditional, so not a complaint, but traditional is quite a thin futon and a pillow that is apparently stuffed with buckwheat. I was glad of the experience, not sure I would do that part again.

Pros: Room was very big. Traditional Japanese style. Decor in the hotel was very nice as well as outdoor landscape. Spa was terrific! Separate areas for men & woman. First time trying it, and loved it. Staff was super friendly and helpful.

Cons: The location of the hotel on the hill makes access via car tricky, if you are not used to driving such steep inclines and narrow streets. We had a medium sized rental car, but made it through. The staff at the hotel will help you bring your car in and out of parking, so, it's not too bad, but you have to choose your route away from the hotel carefully to take the easiest road out (downhill). Dining options that are walking distance are limited. Ask the hotel staff to recommend a place to go. We found most restaurants are not listed in Google maps...

Pros: Onset and facilities fantastic. Great art museum in the hotel with a nice relaxing Japanese garden. Staff were incredibly helpful and kind. Our room was very comfortable in a traditional Japanese style.

Cons: Difficult to access by public transport. Also very limited options for food in the surrounding area - and no restaurant in the hotel. Ended up having a 711 dinner as all nearby restaurants were shut after 8pm!

Pros: Very relaxing environment. Wonderful staff.

Cons: Steep walk from the bus stop. Recommend getting a taxi if you have luggage.

Pros: Nice places and good value.. location near bus stop and good staff i love it thank u

Pros: The hotel cannot be 3 stars as stated. It was the best ryokan we’ve stayed at so far, at least 4.5 stars

Pros: Everything

Cons: Nothing

Pros: Amazing stay! The three gentleman at front desk have been so helpful and warm, despite the language barrier we still had very great hospitality n service

Pros: staff were incredible room was spacious private onsen

Cons: it was far. from the train station and the centre but bus 2 will take you there.

Pros: The hotel is very nice, it might look old outside but inside is magnificent. Staffs are very friendly and helpful. All of the hotel's facility is good, it looks like they delicately select things to use in their hotel. Onsen is good, especially private open-air onsen. Kiseki meal is superb too, I love every detail and every minute spent in this hotel.

Cons: Nothing!

Pros: Friendly staff was really helpful, they were very kind letting us know the bus times to hakone (the local bus will only stop by 2 times per day a nearby station). The onsen was great, it had a viewing of the properties private cherry blossoms. Recommended to go during sakura season.

Cons: Nothing

Pros: Traditional setting. Very friendly. Insight to the Japanese culture and hospitality.

Pros: Kamata onsen ryokan and the location is great for our body and soul. The food (breakfast & dinner) was delicious and made with care.

Pros: An incredible place with incredible staff. Wonderful.

Pros: The best hotel over my Japan trip. Strongly recommend

Pros: The onsen experience here is exceptionally nice. Both the public and private ones are clean and have a green outlook with peace and tranquility.

Cons: The dinner is delicious too especially if you are a seafood lover. Yet one might not appreciate very much if you are not fond of fish.

Pros: The staff was very welcoming we felt like going to someone’s house. The rooms are clean and spacious and the breakfast ceremony was unforgettable.

Cons: The ryokan should be renewed, certains parts seem old

Pros: The staff, the food, the onsen and the I nterior of the ryokan was top class. The personal took good care of us.

Cons: Would prefer a traditional room without television.

Pros: The Dinner was possibly the best food I have ever experienced. It's a 5 course japanese styled cuisine, finished with dessert, and I would gladly pay $100 alone for that meal. The hotel staff were extremely nice, and the scenery is amazing. The private hot springs is also very relaxing, and can fit 3-4 medium sized people decently well.

Cons: The one minor downside is that it requires a taxi to get to and from this place, as it's located at the top of a very steep hill

Pros: Staff were very attentive

Cons: Quite old and run down

Pros: The vegan food was excellent. Appealing and tasty.

Cons: We had to go to the first floor to gettea.

Pros: Clean, comfortable, spacious room. The staff was very kind. The purpose of the trip was a last minute getaway for a couple days; just soak in a hot spring and relax in a quiet place. This place fit the bill. Vegan cuisine was delicious.

Cons: Kitchen was busy with end of year commitments so there was no meal service on one of the days

Pros: Onsen look lovely although we didn't have a chance to try. The whole setting of the hotel is very comfortable and nice. Vegan breakfast is excellent.

Cons: Lift is quite small. Kettle wasn't clean inside. If you have big suitcases it'll be a struggle.

Pros: I liked the relaxing lounge area to hang out.

Cons: As I was traveling by bicycle and wanted to leave early in the morning, I was wishing the bath area opens at least at 6am.

Pros: Clean and funky style . bunk beds have privacy and power plug , it has a nice lobby and nice interior , good breakfast , helpful staff and a shuttle in the morning which goes to train station

Cons: If you don’t have a car the location is very inconvenient , it’s up on the hill , you need a car for sure and shuttle / bus to the train station is very limited . You need to reserve breakfast / dinner well ahead Although it’s overall pretty clean , the bathrooms had a funny smell .

Pros: nothing

Cons: charge towel and bath clothing, never inform guest in advance. big shock!

Pros: Facilties and atmosphere

Cons: Location

Pros: Decoration

Cons: Location. Bad English. Nobody most of the time at the front desk. You have to inform in advance if you want to have breakfast next day but it’s impossible if anyone is at the front desk.

Pros: Very clean and relaxing. Provides everything you need! A really great place if you just want somewhere to relax but maybe not if you want to get out and about - note that the shuttle bus provided by the hostel drops off at yugawara station at 9am & 10am and picks up from the station at 3.45pm and 4.45pm only.

Cons: I was happy to learn they could cook an alternative vegetarian meal for me but what actually came was (all cold) - slices of mozzarella and tomato, potato salad, half a baguette of toasted bread, a piece of daikon(?) and a small amount of salad. I wouldn't have minded too much but they charged me 1670yen! The same price as one of the more expensive meat options. The only other bad thing I could say about the place is that if you sat in the tatami/bean bag area then you end up smelling of frying from the cafe

Pros: Calm and relaxed atmosphere and super professional and warm personnel who helped me tie my Yukata :) It was one of the best hostels we have encountered during our trip through Japan! We were very reluctant to leave... If you are in the area this is definitely a recommendation!

Pros: For the price, we found this place to be of great value! The beds were comfy (even tho there were weird stains & some cobwebs), there were lockers, facilities were clean enough, and the place is beautiful! We booked this place for our Hakone trip and found that it was a better value than the closeby places and the Hakone Tozan line runs through here so you can use your Hakone free pass, which is great! It does take about 45~60 minutes so try to plan ahead. The nearest conbini is very far, you have to go down a steep hill and trek back up the same steep hill in the dark (be careful if youre traveling alone). In that area there are a handful of restaurants, mostly with the ryokans, but it's enough to feed you if you dont mind the far walk! Couple things to note: the towels are 600 yen...but the small hand towels are free, which I found to be sufficient. There are only 3 toilets (1 was out of operation at the time of our visit) in the whole facility, one on the 1st floor, one on the 2nd, one on the 3rd inside the onsen. The onsen opens at 6:30~23:00, but I wish it was 24 hours. The staff sleep here in this building on the 5th floor, and they use it after hours (we were surprised at how loud they were at midnight playing music and shouting..the walls are very thin). That being said, I went to the onsen at 6:30 and it was practically empty, very peaceful and relaxing. The unisex shower area, where there are 4~5 separate shower stalls, were nice and clean with locking doors and a large changing space. We had the breakfast for 2 nights of our stay, it was very expensive at 2200 yen per day, but I think it was worth it for the experience, you can see the beautiful hills and sunrise while sitting in the comfy bean bag chairs. They do offer shuttle service to Yugawara station, but only two times a day, 9am/10am or 3:45/4:45. For the distance that this place is from the station, that was pretty disappointing.

Cons: For the price, I wasn't expecting Hilton-quality guest service, but some of the staff were cold & unfriendly. The front desk is not 24/7 so if you need someone you have to call them and wake them up, kinda strange. The shuttle service should be more frequent than 2 times a day, the location is very inconvenient, the staff should take better note of this. This place also doesn't have any wheel-chair/disability accommodation, so keep that in mind.

Pros: Super clean hotel, decorated in a beautiful modern style. The on-site hot spring was scrupulously clean. The free yukatas for loan were gorgeous. And the hotel restaurant was fantastic.

Cons: Nothing comes to mind.

Pros: The hot spring was Divine