LCG - JFK
Find cheap flights from A Coruña to New York John F Kennedy Airport
Good to know
|May||Best time to beat the crowds with an average 16% drop in price.|
|July||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$534||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from La Coruña to New York John F Kennedy Intl
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $466 or less one-way and $565 or less round-trip.
- High season is considered to be June, July and August. The cheapest month to fly is May.
- Morning departure is around 46% cheaper than an evening flight, on average*.
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Top 5 airlines serving A Coruña to New York John F Kennedy Intl
Scores according to KAYAK customer reviews
Pros: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Cons: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Pros: "Smooth flight"
Cons: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"
Pros: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Cons: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Pros: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."
Pros: "Well this was a first for me. The flight was overbooked and some one wanted to go to New York. Finn Air asked me if I would give up my seat they would get me on the next Finn Air flight to Chicago. I did and they even up graded me to business class on the next flight. It was the best flight experience of my life. Great food, hosts, and service. It was very comfortable the entire way."
Pros: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Cons: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."
Cons: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"
Pros: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Cons: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."
Pros: "Food was provided when the flight was delayed for 2 1/2 hours. I also really liked the text update from kayak about the delay. The airline did not keep me updated but kayak did."
Cons: "The delay when it was already a 6 hour flight. I also was not able to reserve a seat because I had booked through kayak and not with the airline. Finally of the most irritating of all annoyance was that there was no movie. This was an international flight and there was no entertainment. I will never fly American Airlines again."
Pros: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."
Pros: "The meeting I was attending in NY got postponed so I lost the full 1/2 return ticket. Nothing I could do, all at once all kinds of small text appear in big and over 400 $ was lost. This is the last time I book with Kayak. Better pay a bit more directly with the airline but do not have a deal like the Kayak deal. So please remove from all your sites. Thank you VV"
Pros: "Traveled BA and it was lovely, as usual."
Cons: "The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment."
Pros: "Friendly crew"
Cons: "Miserable, ancient entertainment system that had to be restarted 3 times"
Pros: "The flight was on time and all went as planned"
Cons: "The in flight service was average"
Pros: "The only thing I liked was the ice cream that was served on the flight. And the Kerry Gold butter."
Cons: "What didn't I like? I didn't like that I bought a ticket from Finnair, got emails from Finnair, for some reason couldn't check in early on the Finnair website, arrived at the airport, waited in the absurdly long check-in line for Finnair only to find out that they had no record of me and I wasn't flying Finnair. Actually, I was on an American Airlines flight."
Pros: "The pilot was briefing us about everything There werent much passengers so we were seated in a way where we had space. Great entertainment choices Great food"
Cons: "Notting i can think of"
Cons: "My Finnair flight from London to New York was cancelled due to weather conditions in New York. I understand that. What made me very frustrated and angry is that when I contacted Finnair to reschedule the flight I was told the flight was managed by British Airways and I would have to contact them When I contacted British Airways they said it was a Finnair flight and I had to contact them. I finally had no recourse but to buy another ticket through another airline. I feel that I should be reimbursed for my Finnair ticket from London to New York! I paid for a flight I never took. (The Finnair flight from New York to London was fine.)"
Pros: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Cons: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."
Pros: "Crew politeness"
Cons: "Food is only average and not enough good movies to watch"
Pros: "courteous and helpful crew, easy calm and efficient boarding process, with a announcer who spoke CLEARLY, slowly and loud enough to hear, more comfortable plane than the AA plane I took to get to Paris."
Cons: "In flight entertainment really inferior to other airlines, food mediocre, but adequate. But good service is paramount and your crew was good despite many challenging customers."
Cons: "A lot of turbulence in the middle of the flight"
Pros: "The entertainment"
Cons: "The crew was not as helpful as we hoped for. Did not help in finding a place for the luggage so, did not provide the secrurity paper to fill out. And was not necessarily friendly."
Pros: "Great crew. Lots of refreshments."
Cons: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."
Cons: "Ingen underhållning ingen flyginformation otrevlig personal jag kommer inte att flyga Finnair igen. Jag och alla andra fick sitta att stirra på väggen framför oss i 7timmar den spanska personalen ska inte jobba för ett nordiskt flygbolag fy fan Med vänlig hälsning Benny"
Pros: "Finn air floor Crew was very polite & HiFly air crew was nice & attentive"
Cons: "No entertainment, non so ever"
Pros: "friendly crew"
Cons: "old B757 aircraft with poor entertainment system, not suitable for long haul flights"
Pros: "The staff was very kind."
Cons: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."
Pros: "food and crew"
Cons: "Poor entertainment offer (no quality movies and not varied options-not classic movies!!). Interactive device menu not working properly or at all. Outraging policy to offer more bookings than available seats that turned out into my wife and me being put in standby when we had purchased our tickets last July. Waiting for 30-40 minutes to claim our baggage to know it had been left in our origin destination in the end so it would probably be delivered 2 days later since the next flight would arrive the following day but late in the evening and more time wasted on the lane to claim for it that caused to miss our connecting train that would take us home and we had to wait for another hour to take the next so we finally got home 2 hours later than expected. We will never use again another company from the one world alliance."
Pros: "on time, rather efficient process, cabin crew"
Cons: "not much room in economy, ipads are not ideal"
Pros: "On the way home i was awake for the whole flight, and found it to be quite good. Had trouble choosing my seat from early check in bit what I got was good. Good good, service great, clean and comfortable."
Pros: "The crew was very friendly and helpful during the flight."
Cons: "The check in was terrible, self checking was not working and not saving time at all, crew at the airport was clearly exceeded and it was very hard to get any answer. I had to be very insistent to be able to check in 5 min before closing and was not the only one in this case."
Pros: "Video and radio were bad."
Cons: "Nothing was dairy free, staff did not even have access to ingredients so I could check myself."
Cons: "Disgusting meal, I left most of it on my tray. The promised entertainment systems were not working. There was no wifi on board either. These were both things I had looked for prior to booking this flight."
Cons: "no food on the first flight no private tv they tell you can have wi fi entertainment but you have to pay for it the staff was rude tell also told me my cary on luggage could not be taken on board because there was no more space so i had to cary all my things for two flights but once i came in into the plane there was plenty of space. the seats had a very low head rest"
Pros: "I liked the food and the service. It was a packed plane but I was well attended to. Would fly again."
Cons: "Slightly long line at the Madrid airport for check in. I wasn't able to check in online but I got there early and it wasn't an issue."
Pros: "The only good thing was we landed early think that was more to do with the wind though!!!"
Cons: "They rebooked us all at the gate and split people up. So boarding was a nightmare without anyone being friendly. The plane was the oldest plane I have seen they had one tv for the plane and the whole section I was sat in didn't have volume that worked and they basically said too bad. The crew didn't respond to any lights that were put on they put their head down and scooted past you. I have been flying to and from USA to UK for 15 years worse flight."
Pros: "Pleasant helpers moved me through the maze and queues"
Cons: "Airport is vast. Transport to T4Satellite left me in nowhere land for a long time. Had longer layover which was fortunate."
Pros: "It was a British airways code share so their service was fantastic... Great job BA 8005"
Cons: "Finnair service was similar to major US carriers... Horrible"
Pros: "Flight was not full Nice clean 777-300 Better food service than in the past ... more snack service With Global Entry, I was off the plane and in a car in less than 20 minutes"
Pros: "The crew is perfect. The food is good. Thank you, Finnish guys!"
Cons: "Dealyed - One hour"
Pros: "i sat next to someone nice."
Cons: "nearly was late because of iberia air check in complication. also i despise flying with iberia and had made hallal request that didnt get processed. abd flight was delayed 4 hours."
Pros: "The fare was the best I found and it got me home on short notice. Service and facilities were the same as other major airlines as the flight was operated by a code share partner. Online booking was smooth and painless."
Cons: "Nothing. I paid for economy and expect all the issues with flying economy. Finnair is in no way to fault for any issues on my flight."
Pros: "We took off on time and landed early."
Cons: "I booked this flight on Finnair. After I paid my non refundable fee, I found that I was booked on Iberia. While I was pleased with Iberia, there are some airlines that I would prefer not to use and there are some that I would never use. This a a critical lack of relevent information when booking through Kyak. I booked the flight after checking the on time and safety record of Finnair assuming, naturally, that Finnair would be the carrier. I think you should know the carrier BEFORE you book."
Pros: "Comfort of plane, meal was good, etc"
Cons: "Seat 10 A excellent...but cabin temp cold...many were wrapped, including me, in blanket!"
Pros: "The food was good"
Cons: "They lost my baggage and still can't seem to find it. There is barely any leg room on the flight."
Pros: "Comfortable, well appointed aircraft. Good service."
Cons: "Would have liked to be able to check in online and to select a seat assignment."
Pros: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Cons: "5 stars all around"
Pros: "Amazing crew , very accommodating , and friendly , professional, excellent!"
Cons: "Perhaps slightly better food, however choice of liquor & beer was excellent with tremendous service. 5 star service across the board."
Pros: "We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall."
Pros: "Crew was super friendly."
Cons: "I wish I’d have an aisle seat, but flight was full."
Pros: "Crew was mostly attentive and helpful."
Cons: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."
Pros: "Food was great, staff was so sweet and patient"
Cons: "Never on time, always late, always either missing my connections or running throug the airport"
Pros: "prompt, good service and food"
Cons: "pasta was too salty"
Cons: "Many cancellations and airline lost my luggage"
Cons: "The chair in front of mine was broken or worn out so that it declined alarmingly far. It felt like the gentleman in front me had his head in my lap. My tray table was also broken so that it listed dangerously and I had to prop it on my arm rest."
Cons: "See above."
Pros: "The crew was great. My meal was good too!"
Cons: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Pros: "everything went smoothly"
Cons: "Not enough choices for movies or tv shows."
Pros: "We had ONE customer service rep in Heathrow who was incredibly helpful and tried to help get us home. She was wonderful."
Cons: "Their delayed flight from Milan to London caused us to miss our flight from London to NY, and thus our flight from NY to Denver, which was standby. When we explained how difficult it would be to catch another flight to Denver from NY with it being the weekend, and attempting to get a flight to another airport with higher chances of getting us home, their customer service rep informed us that as long as they 'fulfilled their contract' to get us to NY, it wasn't really their problem how we got home (or couldn't get home) after that."
Cons: "I had called vayama with whom you booked the flight, 5/28, and asked for seats together with my daughter who was, I THOUGHT, also flying on the same plane as I..I had asked the rep for a specific flight,nAA 105 and was told that it was code shared with mine, IB4611 but, when I looked at the seats 24 hours before the flight, on 6/15, I saw that I had been booked on a totally different plane and different departure terminals . The only thing similar was the departure and arrival times into JFK. I made a long distance call from the UK and got a really obnoxious rep who was very condescending, dismissive and annoyed that I couldn't understand her pronounced accent . When I said, " pardon, could you please repeat that", she was very snippy and snapped at me! No wonder they have such crappy ratings/ reviews. She was absolutely no help whatsoever after I explained that my daughter was visually impaired and HAD to be on the same flight as I, all she told me was that there was no record of the convo I had claimed to have with their rep on 5/28 and then she hung up on me. I will never use kayak again nor its outsourced affiliates . I am pissed, Weibo Benwitz"
Pros: "Having to climb upto the aircraft was somewhat inconsiderate to the elderly. I hate to think having to do this in the Winter."
Cons: "The impersonal attitude of the crew. Extremely limited leg space in the economy class."
Cons: "My flight from BWI-JFK was cancelled due to weather related issues and was rebooked to BWI-MIA-MAD, 5 hours late from my original departure and without providing any meal voucher despite asking from the agent. BWI-MIA flight was delayed due to air traffic clearance from the thunderstorm and almost missed my connection MIA-MAD by few minutes. Upon arrival in MAD, my baggage didn't make the connection and had to wait for 3 days before my baggage arrived"
Pros: "Customer service."
Cons: "Embracardo plane is small."
Pros: "It was wery nice flight"
Pros: "Quiet and peaceful."
Cons: "The Aer Lingus flight was operated by British Airways. But BA decided not to seat Aer Lingus passengers."
Pros: "Nothing they cancelled flights"
Cons: "They counselled flights"
Pros: "Pilot was nice when he told us hehad to sit on ground for hours and taxi on landing for Another hour"
Cons: "Horrible seats, extremely delayed. Never buy a hacker fare again. Suitcases are literally locked in customs at JFK HP airport for indeterminate time period. Weather wasn't their fault but they should have had green undo staff to help and move people onward."
Pros: "The seates were nice and plush. The journey wasn't bumpy at all, and the pilot was funny. He made a fun comment saying 'he had someplace to be in New York so he will get us there as quickly as possible.' :P The crew was friendly and sweet."
Cons: "There was no food ! I assumed a flight from the west coast to the east coast would atleast provide with some food ! But nada. It bugged me more because I had to catch a another flight from new York to London. Other than that, guess it was pretty okay."
Pros: "Not much"
Pros: "Seats great"
Cons: "The crew serving our area were terrible. Don was very rude to my elderly mother. There was a female attendant with long blond hair who was rude to another woman who was making a kindly statement. I would not choose American Airlines again given another choice."
Pros: "Red eyes can be daunting , but the comfort of the seating, blankets, entertainment and food let my adult children and I know vacation had begun"
Pros: "The Entertainment options. OUTSTANDING"
Pros: "This flight was very quick and the crew was quite nice. Overall decent flying experience."
Pros: "Not much. Flight cancelled and was rerouted to London-Heathrow. Total travel time was longer than original flight schedule. Also my luggage was delayed and I had to return to Jerez airport to pick up my luggage the following day."
Cons: "See above post"
Pros: "Loaded quickly, crew was nice"
Cons: "No personal tv, small seat, small seatbelt."
Cons: "I had to wait 5 hours in London to try to get rebooked. Unfortunately I was unable to get a flight out on Monday so far to wait until Tyesday"
Pros: "Ease of location of airport"
Pros: "Flight attendants friendly and responsive comp Red wine"
Cons: "Mayo on sandwich should be in a packet on the side allergic to msyonsise"
Cons: "The flight attendants treated me fine, but they were being extremely rude toward a man near me, and it didn't look like he was asking for it, so that rubbed me the wrong way."
Pros: "Was cancelled after sitting on plane for 2 hours with no details."
Cons: "Lack of detail and cancellation."
Cons: "seats are too cramped in coach."
Pros: "Staff was attentive and pleasant. Food was very good flight was on time"
Cons: "It was Hot!"
Pros: "Got in early. Good inflight entertainment. New movies. Comfortable seats."
Pros: "It was our first time flying with this airline, and we had a wonderful experience. We would love flying with British airline again. Wonderful food, excelent attention and very comfortable sit. Thank you so much for having made our trip unforgettable."
Pros: "Comfortable, well organized, nice personnel, good food and wine."
Cons: "Many new films didn't play on the entertainment system."
Pros: "The return flight was on American. I liked the plane, a 777-200, it felt much roomier"
Cons: "The return flight was on American and the American flight attendants did not measure up to the British attendants on the flight from NY to Heathrow."
Pros: "The male flight attendant was very pleasant."
Cons: "- there was no effort made to ensure I had a vegetarian meal - one of the flight attendants was very rude and ignored me several times. - I forgot an expensive box of chocolates in the plane inside of a bag. I immediately asked if someone could get it for me - I was told that the bag was found but not the chocolates."
Cons: "Crew did not come around as often as needed. I had to ask for water after they hadn't been around for two hours."
Pros: "The crew was friendly and professional."
Cons: "The flight was very delayed and the entertainment on the plane was non existant, making traveling with 2 kids for 8.5 hours really difficult. It was not BA bit AA operated, and I don't think i will choose these companies again in the future."
Pros: "Well I will start by saying the flight crew was excellent. The highlight of my trip was I left my I phone on the plain when connecting at London Hethrow airport. As a father of 3 leaving my kids for 4 days was already stressful. I realized I left it when I was boarding the train to go to the next terminal. I looked up saw Captain Hope and told him what had happened. He went back to the access gate and back to my seat and returned with my cell phone. I was shocked. What Captain does that? This guy is great and was a positive reflection on British Airways. What made it more special is we were in France during the attacks and if I didn't have my cell phone I wouldn't have been able to keep in touch with my family to let them know I was okay. Thanks Captain Hope !! Thanks British Airways"
Cons: "Nothing it was a cool flight !!! :)"
Pros: "The British Airways flight was comfortable and the crew was great."
Cons: "The first leg of the journey was supposed to be via Bristish Airways' partner, American Air, but that flight was cancelled. The best AA could do was book me on a slightly later flight out of another airport. They refused to offer compensation or travel vouchers of any sort. So I paid for a long taxi drive from one airport to another and arrived at British Airwarys check-in to be told that they hadn't actually booked me on the next flight. The woman working at the counter went above and beyond her duty to try to help, but couldn't rebook me until late that night. I arrived at my destination more than 12 hours later than my original flight was supposed to arrive, and it was too late to get a refund on ticket for the train I missed and the hotel I couldn't travel to that night."
Pros: "The food saved the flight"
Cons: "Old airplanes, old seats, old entertainment system... They haven't change in decades!"
Pros: "Upgraded video system with many choices Attentive flight attendants Single-malt Scotch whiskey"
Cons: "41-minute wait to retrieve bags despite having "priority" status"
Pros: "Thanks for the Business Class upgrade!"
Pros: "Comfortable seats and good food/service throughout the trip."
Cons: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Pros: "The crew was wonderful and very caring, he made a difference in the overall flight. He was super friendly and ensured that I needed everything that I wanted and more."
Cons: "Probably adding personal entertainment on each seat would be great."
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "The flight from Boston was extremely delayed,but miraculasly, the boarding to conecting FinnAir flight 6, took extra 10 minutes, which gave me a chance not to catch it. Though, me and the AA rep., had to cross-run about a mile up and down the escalators at terminal 8 , my baggage was left behind and did not make a transfer to FinnAir 6. At final destination I was asked to file a lost baggage claim. If not the initial flight from Logan, everything should go smoother."
Pros: "All was good with the flight. It was a bit cramped, but it was an old full flight. Not a big deal"
Cons: "Nothing really"
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "The legroom on AA's new planes is atrocious."
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Pros: "The fare rate. The boarding crew were good. The onboard crew were not too friendly. No smiles."
Cons: "The seats seem to be tight. I’m only 120kbs and 5’ and yet I’m having a hard time squeezing into my seat. The food was ok. Entertainment is a big zero. The plane is okd style."
Pros: "We took off and arrived on time. That was the only thing they did right."
Cons: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."
Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"
Pros: "The movie/tv system did not work despite a lot of time trying. Very disappointing when taking a long flight with a 10 year old."
Pros: "No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!"
Cons: "Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors....."
Pros: "Loved the individual TV & ability to charge my cell phones"
Cons: "Very tight leg room, no food to purchase, no snacks."
Pros: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Cons: "Instead of British, my plane was changed to AA. The plane was very old and outdated. For a long international trip, it was disappointing and scary at the same time. No personal monitors, no phone or iPad charger, dirty and old bathrooms.... just disappointing."
Cons: "Hi, I couldnt make my flight as I was very ill and when I called to reschedule it, I was given a form to fill out and no help. So I am STILL stuck on Barcelona, trying to figure out how I can change my ticket and how much that will cost me. Why does it take a form? Why can't someone give me a price quote?"
Cons: "New plane and excellent service. The flight was on time and the crew was very servicial."
Pros: "Comfortable seats, attentive staff"
Cons: "More non dairy food obtions"
Cons: "Poor customer service"
Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."
Pros: "Delicious food. Very smooth flight had a great time traveling with this airline"
Cons: "The seats were uncomfortable and tight."
Pros: "I was surprised by the amount of room in the economy cabin."
Cons: "Check in very slow! The computers used for passenger self check in didn't work well. It took 6 attempts to read my passport, it never did read my green card, wouldn't accept my frequent flyer number. Other passengers were similarly frustrated. The attendant couldn't have been less helpful. I joined a line to check in with a counter clerk. The counter positions were seriously understaffed. The clerks seemed to be working quite slowly and were quite unconcerned about the growing line. I'm glad I checked in early for my flight!"
Pros: "I like that they let a 70-yo wobbly old man hobble the length of plane to get some hot tea because there's no climate control i the air craft, and let the poor old man hobble back by himself juggling the hot tea in his hand and trying his best not to fall. Plus I truly admire one of the air stewardess's ability to chew gum - she was chewing vigorously throughout the 7-hour long flight. Amazing."
Cons: "BA and AA is the best partners. Because both their air crew are clueless about service standards. A 7-hour flight from London to JFK, again no meal choices, no offer of drinks in between meal times - is this a standard Western service level?"
Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"
Cons: "Lost connection"
Cons: "Check in was total chaos. Food was horrible."
Pros: "It was on time and there was a pillow & blanket waiting in every seat."
Cons: "Poor video screens, no choice in fils without downloading & paying for their WiFi, and film language kept changing randomly from English to Italian!?!"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "I like assisting crew"
Cons: "Please make WiFi free low speed. Write anywere "Gate numeration is overall, without terminals""
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Pros: "Ice cream as a snack was a nice surprise."
Cons: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "they would not let me up grade and there was plenty of room to upgrade"
Cons: "I am handicap and was not given a upgrade"
Pros: "Flight was ok, staff was professional and friendly. A good cleaning would be great. I'm average height and light build for a woman but I find the seats really are snugger than ever."
Cons: "AA didn't notify me of their change to my itinerary so I missed my flight, they cancelled my return flight from Europe, and only offered to refund my ticket when I spoke to a supervisor. I drove 5.5 hours to another city to catch a flight to Europe, believing my return ticket was valid as AA first told me, only later to learn they cancelled it. Thanks to AA, I currently I have no return ticket. Others on this flight and on my later Iberia flight were cursing AA loudly so I don't think my issue is an anomaly, but is more likely AA's new standard of conduct."
Cons: "in the gate the crew didnt let me took my only hand bag i have with my personel things including my medcian and cupe machine for brithing they say that my bag is big but itwas in the standert that i was allowed to take up to airplane i think the reason was i was the lat passenger to go in the air aplein and no space t o put the hand bag"
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Cons: "The seats are terrible. On the first leg I couldn't use the back of the seat. Four hours hunched over in a tiny space is not fun."
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "On time, clean plane."
Cons: "Crew announcements are too loud! What is that all about?"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Pros: "I arrived at Dusseldorf"
Cons: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "Uncomfortable seats, no entertainment available"
Pros: "Good entertainment options, Good food options, Pleasant staff and flight attendants"
Cons: "Seats were not as comfortable as the ones on the British Airways flight I took from NYC to Rome."
Cons: "Crew couldn't say if there was or was not meat in the meals."
Pros: "Overall was good but had lost luggage"
Pros: "The flight was comfortable and crew was good."
Cons: "Boarding was a nightmare. They need to load back to front."
Pros: "I flew business class: the crew and comfort was great; the food was pretty good."
Cons: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."
Cons: "Flight was ontime and food was good"
Pros: "The flying crew was OK."
Cons: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"
Pros: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Cons: "Boarding was extremely disorganized and hectic. No lines or sections were created to organize boarding process. Boarding area was crammed with people pushing to board. Seat selections of many passengers (including my boyfriend's and my own) were switched at the last minute right as we were boarding . We had to wait until everyone was seated to negotiate seat changes with fellow passengers in order to sit together. The seat and luggage moves added to the chaos on the plane and delayed the flight by about 45 minutes. food was mediocre, seats uncomfortable. All in all not a good experience. Had boarding been calmer and smoother the rest of the issues wouldn't be as notable as us passengers would have been in a much better mood."
Cons: "Lack of organization"
Cons: "I really enjoy flying in your airline"
Cons: "After a delayed flight coming to Madrid, I was faced with an unbelievably long boarding control line, it seemed clear that I would miss my flight! Crew then stopped all people from going up to the security check point except those headed to London! But I was going to miss my flight to JFK also. This process was so poorly managed!!!! The crowd became very angry, some people even started pushing, yelling and becoming violent. I feared for my safety. I pleaded with a crew member to let me through, and eventually she did, but the process was frightening and chaotic!!!"
Pros: "Always great service on Iberia."
Cons: "My only complaint, and it's frequently the case with Iberia, is that the cabin is always very cold. Thanks for the blankets, though!"
Pros: "Transatlantic flight with 1980-s entertainment. Both ways...Thirld world ...I was ashamed the airline was American"
Pros: "Roomier plane than the one I took to Madrid."
Cons: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Pros: "A really big and nice dinner, followed by bloody mary. An ice cream was served some hours later, followed by a nice breakfast sandwich and cake before landing. All this on an evening flight from London, ending in NYC before midnight."
Cons: "An option to cover up all the screens and lights..Blue light especially prevent sleep. I was half asleep on the subway home."
Pros: "Iberia has started upgrading their planes and this one was quite comfortable for a long flight with good legroom and comfortable seats."
Cons: "We boarded 20 minutes late with no explanation, then took off another 30 minutes late with no explanation or communication at all. The flight attendants were not friendly or helpful. The food was mediocre. Our entertainment system was not working at all for half the flight, they reset it about four times to get it working. Once it was working, my husband's screen was not responding at all. Flight was smooth and pilots made up some time in the air which was appreciated."
Cons: "Two food options were beef or beef. Unacceptable"
Pros: "I was pleasantly surprised by the amount of legroom. Service was pleasant."
Pros: "Not enough vegetarian meals."
Pros: "We like the food, the entretenment service, the airplane was new and flight attendants was very polite !!!"
Pros: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Cons: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."
Cons: "The customer service people were the least sympathetic and least helpful people I have ever met. They did nothing to accommodate us."
Cons: "Waiting for luggage at JFK."
Pros: "Seats were comfortable"
Cons: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."
Cons: "1hr. delay because plane lost electrical power. No entertainment on board due to previous electrical problem. 1hr delay at arrival again due to plane electrical power."
Pros: "My husband has trouble on planes due to his health. This flight was the most comfortable we have been on. My husband slept on the plane for the first time. We travel to Europe once a year and will be looking for this flight. Thank you!"
Cons: "The food could be better"
Pros: "The dood was decent (rice and chicken instead of a sandwich). Entertaiment was great, we had more than 20movies to choose from."
Cons: "The only bad thing was the weather. Ee ended up arriving 1hr later due to heavy rain, but then at the airport you could hear Iberia employees calling passengers with connections to speed up their process."
Pros: "good overall"
Cons: "No information about 2 hours delay, no tv, old plane, no service, food disgusting. One of the worst flight ever"
Cons: "The flight was cancelled"
Pros: "Seats are very good and food"
Cons: "Held in jet way for 15 minutes for crew to open doors (hot). One crew member constantly bumping seat or me"
Pros: "Everything with the exception of not having timely arrival status updates"
Cons: "The arrival time was over and hour later. The captain did not update the passengers not even once why we were flying in circles over Chicago before landing"
Pros: "More service than I would have imagined. Great entertainment selection."
Cons: "Rear portion of the plane only had one bathroom"
Cons: "Tv not working on whole plane, could not charge I phone"
Pros: "Opérate de By América airlines who changed the trip I had booked completely. Iberia allows two back, since American Airlines was ha delving the flight, they did not respect I arias policies and charged me for the second bag. the new fly was many hours later than what I was expecting. I had pay for preferable seats and in new fly the assigned me whatever was available and when I asked for original seat they told me I had to pay again."
Pros: "Entertainment was good with ample options"
Cons: "Wifi was not included, no air vents and the fight was super hot, the food was not very good, didn't get the seats we paid to select, no leg room, not enough beverage service for a 7 hr flight"
Pros: "Flight attendants were courteous and helpful."
Cons: "1st leg of trip, Flight was delayed an hour, original layover for 2nd leg was 1hr 15mins, so once we hit the ground we were pressed to get deplaned and on to the next gate because the Flight was still showing original on time take off time. Gate was changed, moved further away from arrival gate so many passengers ran to catch a plane that was supposed to be taking off in 10 mins, but when we arrived at the gate, boarding hadn't even started! Info at gate still showed on time take off. We didn't take off for another hour!"
Cons: "I booked an Iberia flight through Kayak back in November and shortly after started getting emails from CSAirfare, a company I have never heard of, that my flight schedule wouldn't work. 3 or 4 email later, that was straightened out. I then tried to choose seats - couldn't even find an Iberia website, but since the flights were being operated by American, I tried to choose seats. I was able to choose seats once, but it never took. I let it go. A month before my flight, I could find an Iberia website. When I tried to book seats on Iberia, I was told it was really an American flight and they would redirect me to the American website and then American would kick me back to Iberia. Add to that the fact that although there was a 3 hour window between my connecting flights, somehow American couldn't get us off the ground and I ended up running through JFK and barely making my flight to Spain."
Cons: "I paid for an assigned seat months before the flight. I was not given my assigned seat because I was told it was in business class. I filed a claim and want a refund."
Cons: "We left late. We only had a drink. There was no entertainment. The seats are small. Another man seated beside me was crowding my space."
Pros: "The crew were very nice and helpful."
Cons: "The fact that there are no individual TV sets. In this day and age travelling across the Atlantic the plane obviously needs updating."
Pros: "The flight attendant was wonderful and kind."
Cons: "The seats were VERY small and crouded."
Pros: "The food was good and enough. Nice crew."
Cons: "Long time waiting for baggage at the carousel."
Pros: "speeding boarding, uncrowded terminal"
Cons: "config on BA is really cramped, crowded flight led to below average service, TV screen is microscopic"
Pros: "I was able to stretch out and sleep most of the flight. Food was great and the crew was outstanding. Absolutely no complaints. Pilot and entire flight was flawless. Actually got us into JFK early. Thank you for providing this flight as an option!!!"
Pros: "More leg room, in flight entertainment, lunch was good. Connecting went smoothly."
Cons: "Dinner was okay."
Cons: "See above"
Cons: "Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!"
Pros: "Air Europa sucks. Avoid if you can. Not worth the savings."
Cons: "No USB outlets"
Pros: "Great service and food"
Cons: "Entertainment system was broken."
Cons: "Seats were very close in front of you. Then my seat did not recline so for the 8 hour flight I had lady in front of me basically in my lap. Flight attendant said I could walk around and look for other seat....didn't offer to see if other seats were available, didn't appear so. Also had teenage son with me did not want to leave him."
Cons: "Uncomfortable chairs. Long lines because I couldnt do online booking"
Pros: "Food service, clean, friendly service, decent leg room, very accommodating for those with special needs, small children etc. One bag free, Carry on bag, and personal item."
Cons: "Poor information delivery during delays of more than 4 hours (JFK). Pool direction in getting English language speakers to connecting flights. MAD. Poor upgrade options. Unclear gate assignments JFK"
Pros: "On time"
Cons: "I was ticketed on AirFrance/Delta, but I guess they are a part of Skyteam and the plane was Air Europa Old decrepit aircraft, that had years of accumulated dirt between seats and such No personal TV screens Food was as bad as it gets for the snack, though the main meal was as they all are except more frugal. Headphones were available for 3 euros- never had that occur on an international flight. I will always ask if my ticket includes Air Europa as an operator and avoid them if that is the case"
Pros: "The staff was very friendly"
Cons: "It was a long flight and for a period of 3 hours if you wanted anything to drink you needed to go look for it. They should have come around with water every 2 hours is my suggestion"
Pros: "No frills service with a great crew and well maintained planes"
Cons: "Not too many entertainment options for a translatantic flight"
Pros: "I couldn’t have wished for a smoother flight for both ‘legs’."
Cons: "Again, the entertainment offering could be better for the translatantic flight."
Pros: "good service"
Cons: "cramped chairs and an attached box under my seat limiting foot space. Also i didn't like having to plug into their wifi and pay a fee.so i didn't use it. couldn't figure it out either since my phone had been stolen at the MAD airport and all I had was a kindle fire."
Cons: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"
Cons: "A low cost company trying to compete with bigger company and prices too high for what you got."
Pros: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Cons: "Limited selection in the IFE."
Pros: "Price paid"
Cons: "Food and drink options were mediocre. Also limited entertainment options..."
Pros: "Crew was great, however boarding could be improved. Too many checks and waiting to board."
Pros: "The crew was friendly, and the chicken with rice was not amazing but better than average for plane food."
Cons: "The plane was not in the best condition, worn seats, many screens not working... Looked like maintenance is not a priority."
Pros: "Smooth flight and courteous attendants."
Cons: "They told me 30 euros to check bag and then charged me 60, not fair."
Cons: "They changed my flight by 24 hours, without ever sending a clear email telling me so. I missed my business class flight and had to book another crooks."
Pros: "The flight was great overall. The staff was super friendly and they kept coming around with water and tea. My seat was comfy and I slept a lot."
Cons: "This was a pretty long flight, but the seats did not have individual screens for entertainment like on most international planes. Instead, there were a few large screens in the center aisles but the shows were not in English and you had no personal choice of what to watch."
Cons: "Every single person that worked there from front desk to flight attendants were sassy and rude on both my flight there and back."
Pros: "Everything was fine! I slept most of the trip as I was lucky enough to get a window seat. The food was okay and I actually quite liked the red wine I had."
Cons: "Can't complain! As I said for the way there, I would prefer not to have to pay to pre-pick my seats, but we choose the random option and I still got to sit next to my cousin (who I was traveling with) for all 4 flights of our trip."
Cons: "Old plane. Poor entertainment. Average food. Average staff."
Pros: "The price."
Cons: "The entertainment was a little frustrating. The screens were only in the middle section so if you sat on the sides, it was really hard to see. There was also no outlets available on a 7-8 hour flight."
Cons: "Any long flight should have provide wifi for its passengers."
Cons: "Lengthy boarding process Overwhelmed, unhelpful crew members. Dysfunctional entertainment system"
Pros: "The movies I watched"
Cons: "The time it took to board the plane- we also had depressed seats. I will never fly air Europa again."
Pros: "Cabin crew were very nice"
Pros: "On time. Plane well kept. Staff friendly and efficient. And the food was surprisingly tasty."
Cons: "No individual videos. No power outlets at your seat"
Cons: "They closed the boarding doors early and I ran thru the entire airport to get there and they wouldn't let me on because my flight was delayed. THE WORST"
Cons: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
Pros: "Entertainment was non existent for such a long flight. Crew could not speak very good English and weren't attentive at all."
Cons: "No entertainment for long flight except mr bean. The way to Madrid was much more enjoyable. Same airline. Oh and wifi=30$ for 50 MB. I use that in 2 min so way too little data with each package."
Pros: "Convenience - nonstop to/from Madrid"
Cons: "Food, entertainment (lack of), comfort"
Cons: "Impossible to confirm flight online. Seat assignments split us up, including our children When we were finally able to be seated together it was 3 in last row an one in 2nd to last where attendants kept bumping into seats, making noise etc. 9 year old son's monitor didn't work after we bought headset. Took many hours and multiple requests for assistance and refund. Crew left 9 year old son off of flight manifest resulting in his detainment by homeland security st JFK."
Pros: "Lunch and dinners and service was better in this fly compare to my last 2 trips same fly itirenary"
Cons: "Snacks (breakfast or PM snack) Also this is the 3rd fly that I take in las 15 months and alwyas de plug on the seats are either damage or do not operate. 3 out of 3. Please conduct an assesment of your PM verification"
Pros: "Blanket and pillow meal ok staff friendly and attentive"
Cons: "No boarding call headphones sold crush to get on flight"
Pros: "I was surprised by the food, and the crew was always kind, warm, and welcoming. I liked that we got two meals for our trip and that the flight was smooth. We weren't delayed at all and everything was incredibly efficient. I was really impressed for a low-cost flight."
Cons: "My partner was really uncomfortable, as the distance between seats is pretty insufficient. I was only comfortable because I am a particularly short person. Also, it was a little disappointing that the TVs on our first flight didn't work and that there were only two TVs for the whole back cabin during the second flight. That is not the end of the world, though, and I think that even on a budget airline, seat sizes are unfortunate. Also, the timing of the movies was really strange. They couldn't fit in two movies for an 8 hour flight because they were timed poorly."
Pros: "Crew was polite"
Cons: "No entertainment at all."
Pros: "probably nothing, everything felt cheap"
Cons: "food bad by any standards, clumsy stewardess spilling drinks, very long boarding, very poor entertainment choices"
Pros: "Beautiful plane."
Cons: "Flight was late to depart at Miami. Food is the worst and hardly any. Entertainment is basic and had to pay for the headphones which should be included."
Pros: "2 fligts with aireuropa. Both very different: first was in a vey comfortable plane with a lot of space but a poor service from flight attendants. In the second the plane was more uncomfortable, Seats were tight but service was fair. Both with no delayes and fine service at the airport."
Pros: "The flight ayendance on the place really nice. The food very good."
Cons: "I had a visa to fly to new york and she sid not let me chexk it because she was telling me i did not have the right papers . I had a visa ans the right papers to fly and she told me i had to make a ESTA. WHEN I ALREADY HAD MY VISA!!! SHE did not know what she was doing snd i had to spent 34 dollars at the airport because an agency made it for me. When i got in madrid airport the flight attendance told me that the Esta was not necessary for me as i had a visa. So the woman in barcelona got me crazy and I spent my money i wasted my time for nothinf and i almost miss my plane!!!!! Embarassing how they can have workers like that!!!!! Terrible!!!"
Pros: "Flight was good. The flight attendants were very nice and accommodating. The boarding process was a little chaotic and not well organized. I would definitely fly them again."
Pros: "I really enjoyed flying on a Spanish air line; the attitude of the flight attendants was a bit more professional than most American air lines. However, the flight attendants were either incredibly helpful, warm, and attentive or incredibly rude and cold."
Cons: "The flight was delayed 2 hours in the airport, then we boarded and the door of the plane was sealed. We were then held for an additional 2 HOURS inside the plane–no air conditioning, no food or any refreshments until 5 minutes before we took off they offered water. They said there were "technical difficulties" but said nothing more and seemed not at all apologetic. The in flight entertainment was okay, and the food was nothing special. I don't understand how air plane food is still at the low level of quality it is. With all the products, processed foods, and variety of diets that exist, how is it that air lines haven't figured out a better system?"
Cons: "Delayed flight and super old airplane."
Pros: "First of all the flight was delayed 3 hours due to plane arriving late from London. Once in the plane we had to wait another hour and a half. The plane is as old as any transatlantic plane can be, small seats, no personal entertainment, food was poor. Never flying with them again."
Pros: "The crew members were very accommodating"
Cons: "Because there are no boarding groups, you are forced to keep a line for a long time just to board and make sure you get enough space for your carry on items. There were no personal TV screens (unless you rented an iPad) for entertainment in a flight that lasted 8.5 hours!!! The general TVs had poor quality/definition. Food was awful. Worse than in any airline I ever took. Online check in process worked for one flight but not for the other. This makes no sense."