AGU - IAD
Find cheap flights from Aguascalients to Washington Dulles Airport
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- Morning departure is around 149% more expensive than an evening flight, on average*.
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Top 4 airlines serving Aguascalients to Washington Dulles Intl
Scores according to KAYAK customer reviews
Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."
Pros: "The crew was good, and the airline tried to make our wait in the airport as comfortable as possible."
Cons: "The four-hour delay was really hard. Since it was in DC, I don't know why it took so long to get another plane."
Cons: "Don’t be delayed by more than 1 hour. Twice the same day / both directions."
Pros: "nice crew and newer plane"
Cons: "The flight was delayed over two hours"
Pros: "Information communicated about delays."
Cons: "- more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema"
Pros: "Food was so good. Crew was also very nice."
Cons: "First class seats were too close together. It was very difficult to get out of you seat into the aisle. Food was not what it should have been for 1st class There was no wall between 1st class and coach giving little privacy when I worked my laptop. it was in direct view of the middle seat in coach"
Pros: "Great experience!"
Pros: "Very good"
Cons: "Seat assignments should have be provided at check in."
Cons: "Boarding took a long time"
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Coming from Europe Alitalia and Delta did an EXCELLENT job at assisting the passengers get rid of their luggage just as soon as we were done going through customs... I don't usually fly on this route, but I thought it was perfect. Transfer between Delta terminal was a breeze too..."
Cons: "I usually don't fly from JFK. The food court was expensive (18 dollars base price from a burger seems a high even for an airport. I don't fly from NY normally - so maybe I need to tune my expectation for the locale, and it may have NOTHING to do with the airline company."
Cons: "Great early morning flight."
Cons: "Changed Gates and airplanes after about a 4-hour delay Toward end of flight, the main cabin FA announced she wouldn’t be accepting half-empty water bottles as trash because Flint MI doesn’t have clean water. After an inconvenience-filled day, I thought this was pretty poor service and out of line"
Pros: "Good snacks. Nice crew. Nice seats."
Cons: "Pay WiFi? JetBlue does it for free.."
Pros: "The service is very good from the beginning. The flight attendant is very caring thanks so much."
Pros: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."
Pros: "Able to watch a movie, even though can't finished it."
Cons: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Cons: "The aircraft is too old, MD-88. I don't know how Delta is flying that type of aircraft. Is very risky"
Pros: "Another safe flight. Crew was very attentive."
Pros: "Smooth flight; on time; easy check-in"
Cons: "Food was o.k., but not great"
Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"
Cons: "Plane delayed 4 times for a total of 4 hours"
Pros: "People were great"
Cons: "Air vents and the side of aircraft felt like it was loose and falling off."
Pros: "I love it when there is a TV screen at my seat."
Pros: "Comfy on time and personable. Food was good too. Thank you."
Cons: "It was all good."
Pros: "I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio"
Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Pros: "on time, good food, good films enough space to sleep in economy."
Cons: "the stewardess only went up one side of the plane offering eye shades and when i asked for one she seemed really miffed."
Pros: "The crew was friendly, relaxed, made everything seem like a breeze"
Pros: "I like that if you're willing to gate check your bag, Delta allows you to check in with Zone 1 boarding. Seats did have plugs, which is a huge plus."
Cons: "Touch screens on the in-seat TV were not sensitive enough, technology on board was somewhat outdated."
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Cons: "The boarding took a long time then when they called for the zone 3 they told us to hurry up. The steward was doing everything by hand motion. You couldn't hear what he was saying. The plane was extremely noisy and we asked what the noise was none of the crew answered. This is not the normal service that I am used to from Delta."
Pros: "I could be wrong, but the seats were very comfortable (for a plane) and I felt my knees weren't as close to the seat in front of me than other airlines. So that's a plus."
Cons: "Seats are too close."
Pros: "Comfortable flight, ample leg room, and the chairs were pretty plush. Comfort+ is pretty nice"
Cons: "On my first flight they forgot to turn the wifi on. I have unlim data but obviously can't use while in air; no big though."
Pros: "flight attendants were great."
Cons: "not enough leg room and space. The business class should be at the minimum for economy."
Pros: "On time!"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Pros: "Good seats."
Cons: "Economy seating is tight, uncomfortable, and my body was so cramped it was painful!"
Pros: "Free drinks in Comfort+"
Cons: "See above description"
Pros: "Flight attendants were great."
Cons: "Movie and TV selection is not great for an international flight."
Pros: "Comfort with entertainment."
Cons: "No food options at all."
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "The flight attendants were nice and polite!"
Cons: "My cell phone needed a charge but I did not realize that at my feet was a place to plug in a USB cable! This is great to have, when this is available it would be great to let the passengers know!"
Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."
Cons: "Delayed 2 hours, huge inconvenience"
Cons: "Flight was delayed nearly three hours"
Cons: "Nice on time"
Cons: "They pushed my flight forward 15 hours but didn't tell me until five hours before my flight. Not only that but they didn't change the second leg of my trip so I was on the phone for an hour trying to straighten it out. Very stressful."
Cons: "Allow stand by on cheap tickets"
Cons: "Good attention in food services."
Pros: "Very friendly crew, plenty of drinks. Easy and organized boarding process"
Cons: "Free WiFi would be nice"
Pros: "*Food/Refreshments *Entertainment *My luggage arrived intact and not damaged *Getting to my connecting domestic flight went really smooth and wasn't much of a hassel. This is one thing I like about Aeromexico"
Cons: "*I had no idea on whether I had to pick up my luggage for my connecting flight on AeroMexico. I had to ask multiple times just to be sure."
Pros: "Was on time and very secured"
Cons: "Did not have tv."
Cons: "I buy a flight ahead of time so I can be back home on time to work, I get it delays can happen, there was already a delay to start off well, turns out the flight is OVERBOOKED & even tho I arrived 3 hours earlier prior my flight I had to wait 9+ hours for another flight. If you don’t have enough seating available don’t sell a ticket that you know doesn’t exist. It’s not the first time it happens with Aeromexico, their airline is HORRIBLE & I didn’t expect with my first experience with Kayak to be just as bad. Never buying a flight through this website ever again nor am I planning to fly with Aeromexico."
Cons: "Never took it!"
Pros: "On time"
Cons: "Beverage selection so so"
Pros: "Crew was excellent . Food was good. Flight was long, but I was well aware of this ahead of time."
Cons: "Loud kids next to me"
Cons: "Rude crew."
Pros: "On time flights Boarding process Online checking"
Cons: "Seat. Seat option charges Luggage charges Food options long lines at Mexico Airport Counters"
Pros: "The friendliness and professionalism of the AeroMexico staff is excelent!"
Pros: "It was quick and easy to get through everything"
Pros: "Friendly staff."
Cons: "Did not have the immigration form. Had to pay panelty to get another. A checklist of documents required displayed would have been helpful. Immigration Office only accepted Pesos. I was willing to pay $40USD but they insisted on $533 Pesos, which was $31USD. Aeromexico seemed stingy on baggage weight. 22lbs max check-in."
Pros: "A newer aircraft compare with my other flight and more movies to select"
Cons: "The flight was delayed with no explanation"
Pros: "Everything else was good"
Pros: "Friendly and professional staff Good beverage variety as well as food."
Cons: "The sound for the entertainment was of very low quality thus unable for us to ascertain much of the dialogues."
Pros: "Good timing."
Cons: "Overweight passangers could not lower their arm rests and spilled into other passangers seats. No personal entertainment."
Pros: "It didn't crash"
Cons: "It boarded a half hour after it was supposed to depart, and took off an hour late, with no explanation ever for the delay. Also, at one point in the flight, the 2 flight attendants in the economy section were seated and asleep - I had to wake one up to get something to drink. And she wasn't very pleased about it. But I would think that is a safety violation that no flight attendant was awake and alert for some period of time."
Pros: "Smooth and easy."
Pros: "I found out there were no bags included after I paid, never using kayak again"
Cons: "a crew member was extremely rude and yield at us because we got confused with custom’s paper work and eventhough she saw we were there filling it out again she told her coworker to close the flight with out us and nobody did or tried to help I would never recommend, if I could rate no stars for bording and crew I would do it"
Cons: "Stated "free wifi" on plane by the door entrance. But once seated and trying to log in. You have to pay. So it is not "free" In my opinion that sigh is false advertising."
Pros: "They serve free food, and their se vice was really good."
Cons: "Food was terrible and Seats are uncomfortable"
Cons: ". . . because of delays. Cannot comment but see above."
Pros: "I'm 6'3" and they put me in a row with more legroom without charge. Very friendly and courteous crew."
Cons: "no food on this 4 hr flight but i did fly economy. This isnt only flight or airline where in flight internet doesnt work."
Cons: "My seat didn't recline. I paid extra to be in front seat. I was asked to sit in a different row. I paid an extra $50 for nothing.lunch was bread and cheese."
Pros: "Que fue rápido el abordaje al avión ."
Cons: "Que los asientos no se podían reclinar...el viaje fue super incómodo."
Pros: "I like the non stop flight."
Cons: "I honestly don't see the point in having so many terminals to check in. I had my reservation code I was even able to pay for my bag and wouldn't print out the boarding pass so I had to go to the assistance counter. There was one one person helping out with this issue and took me close to 30 mins to be able to get a boarding pass"
Pros: "Same comments I made before."
Cons: "Same comment I made previously."
Pros: "Crew we very nice and attentive."
Cons: "I am not sure if it's something new that you guys changed but on my way back from Guadalajara to Chicago they charged me for my luggage, but when I flew frome chicago to guadalajara they didn't charge me I don't know if it was something that change that I wasn't notified or what but I don't think that was fair that I had to pay without me being notified that there was a change if there was one , other than that everything else went great"
Cons: "I lost it!"
Pros: "Cheap flight, ability to pay upgrade."
Cons: "Check in is never possible online in Mexico City. Then Aeromexico checkin tellers are relatively disinterested. I've flown Aeromexico almost 20 times this year, please change the friggin food! A cheese and ham croissant, baby carrots and a snickers bar! Weak."
Cons: "Not much to choose From for entertiement"
Pros: "Staff was friendly and courteous."
Pros: "Food was pretty good for Airlines."
Cons: "Boarding was supposed to be at 5:30 and departure at 6:20 They had people standing in line for one hour and 20 minutes, including me. Boarding started at 6:30 and departure was at 7:02. Not good."
Pros: "Everything was ok."
Pros: "Actitude of the ground crew"
Cons: "the bad mood of the flight crew"
Pros: "same as above"
Cons: "same as above"
Pros: "Flight was not over crowded, allowing for proper social distancing! That is MUCH appreciated. Crew was wonderful."
Cons: "The couple in front of me got in a physical altercation as well as the couple seated behind me. Both situations caused much discomfort and could have been defused faster by flight crew"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "Arrived alive, didn’t sleep in the Charlotte airport like last flight. didn’t lose a bag....didn’t check one, learned that lesson before"
Cons: "WiFi did’t work. Boarding the end of the terminal/gate was a mess. Crew was late, so flight was late. Packed in like sardines....normal American Airlines."
Pros: "Comfy seat, nice crew"
Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."
Cons: "Paid for First Class so I could sleep on this red-eye. Wasted my money. Seat was uncomfortable, legroom in my bulkhead seat was horrible. I can sleep anywhere...make that ALMOST anywhere, now."
Pros: "The crew was nice, the flight overall was pleasant and fast"
Cons: "The food, the confort of the seats, my seat recliner button was not working there"
Pros: "Flight attendants were two hours late"
Cons: "There was a three hour delay for missing crew."
Pros: "Good trip"
Cons: "Nothing wrong"
Pros: "They pulled out of the gate to have an “on time” departure only to make us sit on the runway for an hour. The flight attendants were incredibly rude to people asking questions."
Cons: "Offered us drinks... let us know what was going on .. answered questions. Basically, anything."
Cons: "Caught an earlier flight and the entire team made the process seamless."
Pros: "It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts"
Cons: "There’s always room for improvement. Too much to list here"
Pros: "many movies"
Cons: "The flight delayed several times, and the gate was changed. The plane is very old and no service at all (not even water during the 2 hours flight)!"
Cons: "American Airlines Needs New Leadership From "Top" To "Bottom" Really Real Talk!!!! That Is All!!!!"
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "Had been expecting middle for all four,so this was great."
Cons: "Guess I need Bose noise canceling headphones after all."
Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."
Pros: "Left and arrived more or less on time. No major issues."
Cons: "Gates are way too far apart in Miami and the golf carts to get between areas seem to require reservations and long waits. Ridiculous. Most MIA staff was very rude (this wasn't American's own staff, or TSA, I should note). American stripped my group of our seat assignments (which we had selected 6 months prior) without reason and with minimal apology. No solution offered. Got middle seats but luckily was able to switch on one of the computer kiosks. Flight crew didn't seem to care that other people moved to the for-pay seats further up front (the flight wasn't full)... so why did we lose our seat assignments and get grief with not being able to select anything good? Not impressed."
Pros: "Quick, efficient"
Pros: "The fact we arrived safely"
Cons: "Long time to claim baggage, three hours delay, uncomfortable seats"
Cons: "Outdated airplanes"
Pros: "I liked arriving safely, although we were an hour and a half late"
Cons: "American switched pilots last minute, so all passengers sat waiting in our cramped seats for about 15 minutes while pilots got situated in the cockpit. Then it was discovered a preflight mechanical check hadn't been done. So we all sat for another HOUR waiting for the mechanics to arrive and do their work. The flight attendants were unpleasant and rude."
Pros: "I appreciated the interactive screen on the backseat, which provided me entertainment watching Doctor Who and playing Angry Birds. I also liked that the power outlet to charge my phone was more accessible on the backseat instead of below my seat, which is normally where I find it."
Cons: "I did not appreciate that there was a device mounted below 2 of the 3 backseats in my row. Those devices cut into at least a few inches of valuable room to store a carry-on bag. At worst, I've seen 1 seat have such a device, so it was quite disappointing to see 2 seats with them, including mine."
Pros: "Everything was good"
Cons: "Although I should now be at my final destination, I still have 11 hrs of travel to go. My flights were changed three times. The first cancelation caused me to buy new tickets at a higher price I had originally purchased them at. We were redirected from Kayak to Vayamo and they have no sense of customer service. Horrible"
Cons: "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
Cons: "Rude crew, no bathroom useage for entire flight and staff would not help handicap with luggage."
Cons: "Having my 5am oneway flight cancelled 3 hrs before flight time resulting in rebooking with layover and tripple the time it would have taken to get to my destination"
Cons: "It also didn't happen due to rerouting"
Pros: "The spaciousness of the seating on AA is tops bar none"
Cons: "The cookies and it was cold. Jesse"
Pros: "I think they were holding the plane for a connection flight arrival."
Pros: "Boarding was simple"
Cons: "For my whole three hour flight a child kicked my chair, i asked the mother politely if she could get her to stop. the woman didn't even apologize and the kicking continued for three hours."
Pros: "Being able to see movies for free was a real plus since the flight from Australia to Wash.DC is so long."
Cons: "Everything OK."
Pros: "Had row all to myself--that's a rarity"
Cons: "1hr departure delay"
Pros: "Easy to book. Reasonable price. 10/10 would book again."
Pros: "Older aircraft, seat cushion was on its last legs regarding comfort as I sunk to the frame of the seat. No onboard entertainment on the headrest as compared with our outgoing flight."
Cons: "The seat discomfort and the lack of entertainment."
Cons: "Fast boarding on coach."
Pros: "Everything smooth. No hang ups"
Cons: "Significantly late & rude, as usual."
Pros: "Clean, friendly staff, great baggage tracking. Smooth flight."
Cons: "Overcrowded, but that's the same no matter where. Usual rude frequent fliers, who also usually take up all the overhead space."
Pros: "Getting off of that plane."
Cons: "I understand delays happen and are sometimes out of your control. However, customer service is something that you can, should, and must control. I witnessed a lack of self control of the American employees (including a Supervisor) and every point of my trip w/your customers. I was embarrassed for the American executive team."
Pros: "Much more legroom on this flight, even though it was a smaller aircraft."
Cons: "Gate agent seemed a bit overwhelmed. Helpful, but not overly friendly. In stark contrast to my earlier flight from Charlotte to Memphis, where the gentleman was extremely pleasant and cheerful."
Cons: "Flight detoured because of weather, had to land in diff city to refuel which made landing 2hrs later than scheduled. Super uncomfortable and extra long flight"
Pros: "The service was great"
Cons: "No TV or WiFi"
Cons: "There was no one at the gate to keep us updated about the flight delay"
Pros: "once I made it on it was smooth"
Cons: "plane in cos had to refuel so we were 20 late leaving and I bearly made it to next flight in dallas they were closing doors, young people ran but im old so could not move as fast, it was a challenge to not miss flight"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Pros: "Economy class is super cramped. One of the flight attendants was unpleasant."
Pros: "flight was delaye and I almost missed my flight from Dulles to munich"
Cons: "It took an hour and 20 minutes to get our bags from baggage claim which is ridiculous"
Pros: "Extra legroom"
Cons: "No free entertainment options"
Cons: "Gate attendant accused me of trying to get "free extra baggage" when I simply asked whether there would be gate-checking on this particular flight."
Pros: "Very nice crew"
Cons: "Audio jack did not work and no one bothered..."
Pros: "On time. Enough space ."
Pros: "Phone charger at every seat"
Cons: "Earphones for movie did not work"
Pros: "Nice crew, on time"
Cons: "Tiny cramped plane"
Cons: "Because of the short connection time the group of people including me made it to the gate a bit late. However the plane was still at the gate and did not leave for another 15 minutes. But they refused to take us on board saying t was too late, as a result: They sent us with the next flight to Chicago instead of Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."
Pros: "Quick flight, good service"
Cons: "Delay on return flight."
Cons: "Delays no good..."
Pros: "Crew were nice and flight was on time."
Cons: "I didn't know i needed an app before i will be able to enjoy entertainment on board, so i had to pay for internet to be able to download the app to be able to watch movie. PA system wasn't gud."
Pros: "The London based crew: attentive, kind, relaxed, sympathetic and very professional in a relaxed fashion."
Cons: "The food is terrible, the rest adequate. Since all airlines cahoot to have same prices the choice for the passenger is quality and United does not offer a great deal on that subject."
Pros: "There was plenty of room because the flight was less than half full. There was a very friendly and helpful female flight attendant with an Asian ethnic background."
Cons: "It was impossible to check in online because I have a U.S. Green Card. Something should be done to fix this. It shouldn't be too difficult. There was a gray-haired male flight attendant who was extremely negative and unfriendly. Perhaps (I hope) he was really a security guard. But if he is going to serve people, he has to understand the concept of service."
Pros: "Flight wasn't that long. Experience was okay. Flight was full. Attendants did their job. Some were more polite and helpful than others."
Cons: "No request was made for the outbound flight which I want to comment about. At Dulles Airport, I checked in at the Brussels Airline counter, only to be told that since I was on a flight operated by United, then I had to go to the United Airlines counter to check in. At UA, I was handed a boarding pass which advised that my seat will be assigned at the gate. I saw on the monitor where the available seats were-1 window, the remainder middle row. I got the feeling that since I bought a ticket which cost less than what the other United Airlines customers paid for, then I was being relegated to seats that the other travelers didn't desire."
Pros: "On time"
Cons: "Wasn't offered a snack. Was in the BR whe they were handed out."
Pros: "The services very nice"
Cons: "It's very good service"
Pros: "The email updates on flight gates."
Pros: "Crew and they kept you well feed"
Cons: "I just could not get comfortable"
Cons: "I think United is improving constently"
Cons: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
Pros: "The crew is kind"
Cons: "UA flights always get delayed and this time I failed to catch my connecting flight to London. I was rescheduled to the flight in the morning of the second day. And when we were heading for London half way, the pilot said some sensors stopped working and we had to come back to Dulles. To be honest, I will never take UA flights anymore, it is just TERRIBLE!"
Pros: "Both flights were great! They left on time, the one from San Diego left earlier than scheduled. Kayak was most informative with flight info and upon arrival, indicating the bagage claim number via email!"
Cons: "N.A. Everything was great."
Pros: "Short flight, really appreciated the cups of water that were offered."
Pros: "El sistema de entretenimiento. Optimo"
Cons: "Bumped my head getting into the seat!!!!! The coffee machine was broken hence there was no coffee - this was a 10 am flight and the choice was a cool drink - Very poor."
Pros: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Cons: "There was nothing to like about the flight."
Pros: "I liked nothing"
Cons: "I didn't like everything. All my United flight were delayed, the international was cancelled after waiting for 7 hours of delays."
Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."
Pros: "The actual flight was great. It was very easy, the movies were new and good. The food was surprisingly good (as I was coming home from Italy). The crew was great and always nice"
Cons: "The airport was extremely disorganized and I will never fly out of Rome again. Boarding and Unboarding were absolutely awful though"
Cons: "landing was little jerky and food smell made me nauseated."
Cons: "Luggage compartment too small even for a rolling laptop bag"
Cons: "Flight got cancelled"
Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."
Pros: "Entertainment options were great, and the food was decent."
Cons: "The seat were really uncomfortable."
Pros: "Curtesy of staff"
Cons: "No seat reclining at all. Feeling very stiff by the end of the fight."
Cons: "The plane was so damn HOT inside. Then we sat on the tarmac for 40mins, while being cramped inside with no word from the flight crew, on why we were not taking off. Worst and most uncomfortable flight in years for me and the rest of us suffering passengers on board.... Horrible Horrible Flight"
Cons: "My bags were tagged to Dakar but my final destination was Conakry. I was told my United that South African airlines doesn't have a "luggage contract" with ASky so my bags could not be tagged to my final destination. This is bizarre because Kayak didn't inform me of this when I bought my ticket otherwise I would never have bought that flight."
Cons: "Very rude crew."
Pros: "Flight was on time and crew was pleasant and professional."
Cons: "Snack and drink selection was poor."
Cons: "My 3rd old was very hungry and I reached out to cabin staff for any kind of food for purchase, they turned me down saying I need to wait for another hour till the dinner time. Did not provide any help there."
Pros: "The plane was exceptionally nice,"
Cons: "Although I purchased my ticket more than four months prior, due to some complication or miscommunication between SAS and US Air, my seat had been filled and someone had to be "bought off the plane" with a voucher and better seat. If someone wouldn't have taken the offer, I would have missed all of my flight waiting on a new connection."
Cons: "everything else"
Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."
Pros: "First overseas flight to Europe. Very impressed with everything with the flight. Comfortable, great crew, great food. Thank you!"
Cons: "Bad service, delay flight, crew not smile and food being a delay flight as courtesy not even a free meal?"
Cons: "Small glasses of water were offered very infrequently. Needed much much more"