The seats don't recline! A little uncomfortable for long trips. I feel the baggage fee is really high. When I booked the flight through priceline I thought I bought the 30$ baggage but when I checked in, it was not on my ticket. Had to pay the 50$.
The seats didn't recline. The seat backs had no padding. My flight got cancelled so I had to reschedule and leave a day earlier. I hit a credit voucher but have to fly in the next 2 months.
They said one of my bags did not make the flight. Have a 25 dollar credit on my next flight, even though that doesn't even cover the checked baggage fee. Left to get a rental car when they miraculously found my bag. Had to return to the airport and spend 30 minutes retrieving it. Flight was early and should have reached my hotel by 8:30 instead got there at midnight .... not happy!
The flight was delayed. It took 20 minutes to check our bags and that was after we got to the front desk. They charged us 50 dollars for a bag by mistake and 5 minutes later figured out they messed up and charged us 10 more.
Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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