Previously there were complimentary beverages served on short flights with Alaska Airlines. It was a very nice amenity and would love it if Alaska Airlines brought back that service!!
Quick, easy, on time. I couldn't ask for more great staff
No entertainment or food on a short flight, even in first class
Delayed flight, but there was good communication about the delay. The flight attendant saying over the intercom; ‘the ten people on their way to Maui need to contact me now or I’ll be very upset’ seemed overly dramatic and unproductive
Excellent crew, free wi-fi, good experience. But we were in Row 30 and were song the sat called to board. It’s RIDICULOUS that the end of the plane would be among the last to board IT MAKES NO SENSE.
The flight boarded and landed on time. There were frequent snacks & beverages, The pilot spoke in a clear calm voice, The leg room was cramped and there were no screens (entertainment) on this long ~6 hr. flight.
Initial flight was delayed, which caused me to miss my only connecting flight.
The tray wasn’t cleaned, it had crumbs from the last flight Other than that it was very comfortable by
WiFi on this particular flight was terrible, wouldn't stay online, very slow.
Multiple delays and when we landed zero help getting to and making connecting flight.
Fast, lovely scenery, great info on the Delta flight screen about landmarks we were flying over. Great landing!
Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.
The customer service before board was very rude and when I expressed my concerns about making the connecting flight she laughed and told me I bought the wrong ticket. I explained once it showed the flight was delayed it no longer let me change seats or anything. I was trying to upgrade to make sure I would get to the next gate on time.
Lounge in Lagos is terrible, food on board from Lagos to Atlanta was horrible. Only bright spot the cabin crew were awesome.
No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta
Food from the flight from Atlanta to Santiago was very poor..
Delta was great the entertainment was outdated. Screen was very small and didn’t work.
The Pilot was one of the best I've had, very informative about turbulence and got us to our destination early
The boarding was great. With all the delays I was grateful to get on the plane and headed for home. There was no in flight entertainment. Seats were very uncomfortable! Unfortunately we were seated next to an exit row so there was no recline in our seat. Other than that it was a smooth ride.
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.