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— United States
Dec 31 — Jan 71
Round-trip
1 adult
Economy
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Sat 12/31
Sat 1/7
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $97 |
Average price round-trip | $364 |
Good deal round-trip | $33 |
Good deal one-way | $12 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 29% increase in price.
Flight from Anchorage to Seattle/Tacoma Intl
(avg. price over the last 2 weeks)
or less
or less
FAQs for booking flights from Alaska to the United States
Top 4 airlines serving from Alaska to the United States
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 31815 reviews
8.5Boarding
8.2Comfort
8.8Crew
7.8Entertainment
7.8Food
Airline reviews
Pros: "Flight crew and airline attendants very helpful"
Cons: "Cleanliness of airplane"
Pros: "Flight crew and airline attendants very helpful"
Cons: "Cleanliness of airplane"
Cons: "They did an advertisement for Alaska airlines credit cards midway through. That kind of thing maxes me extremely angry. They ought to be ashamed."
Pros: "the head rests where best ever for shorter person .crew friendly.kept informed."
Cons: "Get to gate and not take bus"
Cons: "Not fair to load bus with First Class through groups A-D and bus them out to plane and let D’s Board before other groups simply b/c they were last on crowded bus"
Cons: "The flight itself and the crew are typical of Alaskan Air quality, but there was an unruly passenger directly behind me kicking, punching, screaming, and swearing for the better part of the flight which made the surrounding travellers extremepy uncomfortable."
Pros: "The crew and timeliness of this airline is hard to beat!"
Pros: "On time."
Cons: "None"
Cons: "Had the exact same meal on both of our flights. Flight from Seattle was one hour late in departure."
Cons: "Your premium seating snack were dry and boring. Second leg from Seattle to.Vancouver I was charged for free drinks, snack. Then flight was barely 35 mins, waste of money and looked no different from basic seating"
Pros: "Friendly crew. Inflight movies were great!"
Pros: "Comfortable seats dor my 6’6 husband."
Cons: "Seattle-Tacoma to Calgary plane was too small seats for my husband 6’6"
Pros: "Service was prompt. I like the free entertainment on your own device"
Cons: "This is unusual for Alaska Airlines but there was a grumpy flight attendant!"
Pros: "First class away with leg rest on first flight was very nice. Great gate agents in BRW, Anchorage and Omaha."
Cons: "Flight was canceled, downgraded to coach on replacement flight, luggage was lost (still waiting), surly gate agent on CRT leg. No need to be so unpleasant."
Pros: "Amazing on time. Ability to relax"
Pros: "Such great people and everything was clean"
Cons: "Sat at the back and they ran out of food."
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Pros: "Nothing"
Cons: "Flight was canceled with no notification."
Pros: "Nothing"
Cons: "All flights were delayed resulting in missing my connecting flights. I had to not only end up cancelling with Alaska Airlines as you could not provide me alternate flights which does not disrupt my travel plans and bookings, but to overpriced Delta Airlines tickets last minute. But at least I could reach on time."
Cons: "Screens on the back of the seats. Long flight with no entertainment."
Pros: "Flight attendants were very nice & patient. Did fabulous job making sure everyone had water before the in flight food & drinks came through. The order process & quick payment process made things move swiftly."
Cons: "the small amount of leg room."
Pros: "Able to get on what’s app while in flight"
Pros: "Everything was on time, crew was nice"
Cons: "Could have had games on screens on 2nd flight--or anything like that on first flight. Beverage service was extremely slow on 2nd flight."
Pros: "The legroom, they put me in an exit row at the last minute."
Cons: "The lack of beverage service, I.E, the crew only came by once and I was parched."
Cons: "Everything was great."
Pros: "Everything went well on the flights, very cordial and friendly staff on the ground and in the air."
Cons: "The last 3 flights thay I've been on from Seattle to Nashville, it seems that it is too warm, would appreciate if they turned up the air conditioning."
Pros: "I liked I was on the flight for a good price"
Cons: "Having to sit in the middle and my fiance 16 rows back"
Pros: "The overall experience."
Cons: "How times were pushed back instead of leaving on time."
Pros: "How's things were directed."
Cons: "I wish the boards on the screen were bigger so we could read from a distance. To check flights.. baggages and gate numbers."
Pros: "I really enjoyed the leg room being 6’4” and all! All my flights were con time, and without delay. I definitely we will recommend Alaska Airlines to family and friends."
Cons: "Not showing free movies on the flights."
Pros: "2 hours 20 minutes late. Cramped seats with zero elbow room."
Cons: "Cramped seats"
Pros: "Alaska Airlines is top-notch on-time comfortable seating service was impeccable and a great experience all around can't wait to fly them again"
Pros: "We liked that we got the best price possible with Alaska from Kayak. It was a great staff aboard the flight!"
Cons: "Our landing was very rough both in Seattle and Portland. Also, our boarding took forever and there were a lot of rude people not letting seniors or mothers with young children go first. Some people also had horrible colds and were coughing loudly and very grossly all through the flight."
Pros: "I liked the service from the associates overall."
Pros: "My beef dinner wasn't horrible. It was mediocre."
Cons: "Where do I start... even though I booked my flights in late July for this late August trip, and even spoke to a representative over the phone about my dog being my carry on item, they never mentioned to me that my first row seats in First Class didn't allow dogs. I had chosen my seats so my partner and I could obviously sit together, but on the day of my flight(s) is when they decided to change my preferred seat which I paid to reserve and moved me into another row in First Class but without sitting by my partner. We had to get our seats fixed before each flight which should have either been alerted to me in the first place or automatically found us seats together. Also, the First Class check in before TSA was useless, as we had to go through the Assistance line anyway and it added considerable time to my trip. Also, once we were at the gate, First Class didn't even board first, but had to wait after three different groups of people were allowed to board first (families with children, injured people, and veterans). While boarding them with some priority is not the issue it's that first class should go before these, then those special groups, THEN general boarding. What was the allure and advantage of First Class? Once I boarded my flight to Seattle and had finally been approached (in flight) by my stewardess about my meal and drink options, she easily asked others before me and listed their options but with me stared blankly and gave me a judgmental look when I ordered champagne and dinner, something almost every other person before me had said to her. After that, getting service was a joke. I had to press the call button to even get her to come by when I needed hot water for my asthma cough attack, and she never even returned to me so I could continue getting more hot water (that I needed). I felt she was doing this out of racism, as I was one of the only brown people in First Class and as I observed, the only one she singled out for this behavior. Also, the in flight tablet to watch movies had grainy, low resolution and all my films were edited for children (curse words were badly edited out) and I think this is unnecessary for anyone unless they are seated with children. I couldn't imagine paying for that tablet and watching such low quality videos on it at a further extension of that cost. Finally, I was accosted by this stewardess again as we were landing for my dog's carrier bag not being shoved even further under the seat in front of me (bear in mind, I never moved my dog or her bag at any time after I had initially placed her under her seat) and honestly I found that to be pretty insulting and humiliating when all I was doing was sitting there. First Class came with literally no perks other than alcohol and subpar food, which I would not pay that extravagant price for ever again. In fact, it left me with no intention at all to continue ever using services with Alaska airlines, even though I have to travel to Alaska often."
Pros: "Everything is good. Service Excellence all around!"
Cons: "More options in snacks."
Pros: "worst flight ever on Alaska air. paid full fare first class and treated like a freeloader. hate to see their reputation go downhill. but like most airlines now, they are not interested in the premium customer. Ill go back to Delta..."
Pros: "TMobile customers get an hour free WiFi"
Cons: "It took way too long to get a drink and the plane was hot as Satan's taint."
Pros: "The Price first of all, Total Package for Both Plane AND Hotel was $680."
Cons: "Nothing really that I can Think of, they were on Time."
Pros: "I liked that Alaska Air was very flexable in accomidating my need to pysh up my flight schedule to get home quicker as my mom was dying. Thanks to them I made it before she died and was able to say goodbye & be with her before she passed away."
Pros: "Awesome services from the crew, very accommodating"
Cons: "It's all perfect"
Pros: "Free app , drinks and snack ."
Cons: "why didn't I get seats at the time of my reservation ? It was a hassle at times."
Cons: "They ran out of food by the back of the plane where I was."
Cons: "I am 6' 2" tall. I can't put the tray table down because my knees are in the way. That problem becomes worse when the person in front of me leans the chair back."
Pros: "For the most part everything was good"
Cons: "The plane was small and the guest in the seat next to me occupied his seat and made himself comfortable enough to extend himself into my space as well. I paid for my seat and didn't expect to have to share it with anyone else. It made the three hour flight a bit uncomfortable."
Cons: "I was seated in 19A and they had already ran out of the Chefs sandwiches by time they got to my row."
Pros: "The staff was awesome! Thank you! It was my first time flying Alaska & the ticket crew was great coming from Alaska to Denver. I will definitely fly Alaska airlines more now."
Pros: "The staff was very friendly."
Cons: "There was no wheelchair waiting in Seattle! The seats are WAY TO SMALL and I only weigh 130 and am 5'4" tall!"
Cons: "Obliged pay for drink"
Pros: "My first time flying alaska and it was fine. Probably the best part was that everything was on time. I gave zero stars for food and entertainment because there was none. I was happy they were considerate of people who wanted to sleep during the flight since it was overnight."
Cons: "For such an expensive long overnight flight there was no food, and I had a 5 hour layover."
Love it.
The seat back entertainment screen didn’t work at my seat. Staff was great.
Pros: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Cons: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."
Pros: "When I asked for a seat change the crew was very accommodating"
Cons: "With covid in Seattle I was placed next to a restroom. I did not see any bathroom sanitation occurring during the flight, and no sanitizer available anywhere."
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "Timeliness"
Cons: "Seating"
Pros: "Crew is amazing and friendly"
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Food was decent. Entertainment was decent."
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Cons: "On time flight"
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Pros: "Food was so good. Crew was also very nice."
Pros: "Check in person was very helpful in rerouting our flight."
Cons: "Our flight was delayed 3-1/2 hours. The gate crew booked us in another flight but did not issue a ticket, so after transferring to another terminal, we were sent back to the Delta terminal to be issued a ticket to a third airline since we already missed the second flight. Then, they lost our luggage"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Cons: "Seats did NOT recline, which seems to be a pretty poor planning for a red eye flight."
Pros: "Good service"
Cons: "Video system locked up at my seat"
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Cons: "They did great. The weather was poor, so it felt more like a roller coaster ride home. Made it safe and sound. Would’ve been nice to get an update is speaker about change in weather and the rough ride in store when the whole ride was so turbulent."
Cons: "I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund."
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Cons: "No dairy free options!"
Pros: "From check in from Delta App till receiving luggage, very smooth and painless process. Thank you!!"
Pros: "nothing"
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Cons: "Cramped seating for premium Econ"
Pros: "Exceptionally helpful & attentive flight attendant, comfortable, on time"
Pros: "I was still full from flying a Delta international flight from CDG to ALT, so I opted out of all food. They just offered snacks and beverages."
Cons: "It was PACKED. Could have used more space and no attempt was made to help family members sit together on this overbooked flight."
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "Crew was friendly and helpful"
Cons: "Our flight was delayed by almost 2 hours and caused me to miss my connecting flight. Next available flight was a 6 hour layover that I was not expecting."
Pros: "Flight went well and was smooth."
Cons: "The plane bathroom was old and junky"
Pros: "Movies"
Cons: "Lack of legroom in economy"
Pros: "I was a little concerned flying West Jet due to poor experiences in the past with Delta, but the flights were on time, staff friendly and accommodating and the plane very comfortable."
Cons: "Nothing negative to say!"
Cons: "Left about 2.5 hours late because of a broken seat of all things. Apparently Delta doesn't bother to have maintenance staff on site at the airport."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."
Pros: "Nice plane, smooth flight, flight was on time in spite of the disaster in Houston."
Cons: "There was food listed in the book but it was never offered. On a 4 hour flight, this is too long! Wifi was broken...I bought a $20 pair of earbuds in the airport specifically to watch movies and was never able to use them."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Cons: "N/A"
Cons: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."
Pros: "the flight was on time and the staff very helpful"
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"
Cons: "Very rude flight attendant - unnecessary attitude"
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Cons: "Unkindness of gate agent"
Cons: "Three bags were left at Paris and were delivered to me only after more than 48 hrs - lock of one bag was missing and other bag was in damaged condition"
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Cons: "Better bathroom access for premium economy"
Cons: "Delayed as usual."
Pros: "Smooth price getting boarding pass and we were anytime sit together"
Cons: "All good"
Cons: "Crew service; food and general customer service"
Pros: "Yes! They were helpful and nice as well on the flight."
Cons: "Mhm.. Nothing."
Pros: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Cons: "choice of snacks or food"
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Cons: "Having a crew ready"
Cons: "Most everything could have been better. All phases were far below average."
Pros: "The flight attendants"
Cons: "The pilot was too aggressive in regards to the take off and landing, landing was way too hard and fast"
Pros: "The boarding was great. The food and comfort was consistent with the average."
Cons: "The crew (some, not all) could have been friendlier and more accommodating. Entertainment is better with TV’s at each seat for variety."
Pros: "Food was ok and flight was early."
Cons: "Boarding was a mess and had to take a bus in frigid temps. Plane was from the 80s not entertainment unit and everything feeling old and rickety"
Pros: "Crew was very experienced."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Pros: "Boarding, crew, frequent refreshments."
Cons: "Entertainment was virtually non-existent"
Pros: "Nice seat. Good food. Good service."
Pros: "Personal screen with all recent movies at no charge, my flight was almost 8 hours and I received four times meals and snacks"
Pros: "Our pilot was great. Kept us informed, was pleasant and got us in early. I appreciated the extra information he provided regarding expected turbulance and arrival updates."
Cons: "There wasn't individual entertainment unless i used my own device."
Pros: "NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin ."
Cons: "In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with ."
Pros: "Just about nothing."
Cons: "Aged plane, aged bitter crew."
Pros: "Arriving on time for the next connection"
Pros: "That it got me home"
Cons: "With one exception, personnel very unfriendly."
Pros: "Roomy seat"
Cons: "Lousy food"
Pros: "The crew was amazing"
Cons: "The airplane was very old and I couldn't hear or see the "entertainment"."
Pros: "The crew was extremely personable, friendly, courteous and helpful. They must have come down the aisles about 20 times during the trip."
Cons: "The food was not great and the movie selection was pretty bad."
Pros: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Cons: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"
Pros: "Not much"
Cons: "Older plane"
Pros: "Flight departed and arrived on time. Good, friendly, efficient service on flight. Cabin crew took special care to arrange for those with on-going flights and tight connections to be accommodated to make these tight connections."
Cons: "Tight seating and aisles."
Pros: "Crew"
Cons: "No screens"
Pros: "I paid extra for the bulkhead seats for the leg room, and it was worth it. In general, it was an easy flight."
Pros: "At least they kept throwing food at us on the plane."
Cons: "Arrived 3 hours early to CDG, and a long line to check a bag. It took so long, eventually they allowed people to cut in line as their flight departure times neared. 2+ hours later, I finally got to a kiosk to print my boarding pass and baggage tag, but now another line to drop off my bag on the conveyor belt. With less than 30 minutes to departure, and still haven't gone through security, I gave up and made my checked bag a carry-on as well. And then tight seats on the plane, with no individual screens (the movie played on a tiny screen 2 rows up in the aisle.)"
Pros: "Crew"
Cons: "Being stuck on the plane for 2 1/2 hours They lost my luggage that was checked in as being on the belt but it never came down!!! They never found it and I was standing in front when the first bag came down until the last my bag never came down!"
Pros: "Nothing"
Cons: "Lost connection"
Cons: "I paid hard-earned money for an expensive flight to Madrid. Not only were we very delayed on the way there, we were also delayed on the way back. We spent 3 hours back and forth on the tarmac stuck on an old bus in 100+ degree weather being delivered conflicting information, summed up to the seats being "broken". We got a "bathroom break" during which was talked to very rudely by the flight attendant at the gate, and then was almost left behind by the bus on the tarmac. Additionally, once we got onto the plane, it was extremely old (I'm talking no TV's, ashtrays on seats, filthy tables, dirty seats). To top it off, when I went to the restroom in the middle on the flight, I saw flight attendants drinking Tito's and soda in the back in the plane and talking loudly. I am not usually one to complain- but this was a particularly bad experience and terrible ending to my vacation."
Pros: "pretty comfortable seats"
Cons: "45 minute delay from Punta Cana Flight crew lets passengers switch seats and sit wherever they want. Screaming children were put in the row in front of me, which I know they didn't pay for(and I payed extra for my seat)"
Cons: "We boarded, sat on the plane for a while, backed up from the gate, then sat for a while longer. 3 hours later, we had to go back to the gate because we reached the legal limit they can hold us on the plane on the tarmac. Another hour and a half or so later, we finally took off for JFK. We missed our first connecting flight and the second connecting flight I was able to rebook."
Pros: "Ice cream as a snack was a nice surprise."
Cons: "This was a nine hour flight and the entertainment system was very old. There were screens in the middle of the plane with the movies chosen for you. On a flight this long, the customer should have options. You also were not able to control your the air. So the flight was freezing! The lunch options were meatballs or cheesy pasta. I thought these were risky. What has happened to chicken?"
Pros: "Nothing."
Cons: "They would not let me board for being less than 5 minutes late."
Cons: "I didn't like the fact that I paid for 2 seats with extra legroom to find out that the entire plane was extra legroom. The flight attendants weren't friendly at all. I have had nothing but trouble with American for this past trip. From losing my reservation to this, it has been a nightmare. I hope I never have to fly them again, I tried complaining to customer service. You can't call them ; only email them. I could go on and on. They need lessons with their treatment of their passengers."
Pros: "I initially booked my flight via Kayak for a cheap no hassle price"
Cons: "My initial booking was with Iberia Airlines and a few days prior to my Flight was switched over to American Airlines. Had i known I would be flying with AA, I would have opted for a more expensive option as I've a great disdain for AA. My flight from JFK was not the model aircraft I was promised and thus did not have ac chargers or Wifi in the plane. In my opinion, I was bait and switched via Kayak"
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "The crew was OK"
Cons: "Entertainment extremely poor."
Pros: "Flight was on time and the crew were excellent."
Cons: "We get used to cramped conditions on domestic flights but normally get more for international flights. The 777 was very modern but small cramped seats (3 4 3 configuration) meant for a tough journey and almost impossible to sleep."
Pros: "The British Airways flight to Europe had on-demand movies, with a screen on the back of the seat in front of you. The American Airlines return flight only had a cabin screen, where everyone watched the same movie. I will say, however, that the two movies I watched were excellent, so the outcome was fine (but given the option, I'd take the BA option of on-demand viewing!)."
Cons: "The seats on the AA weren't quite as comfortable as the BA flight (seats sat pretty straight upright, and not too plush... but all in all, not terribly uncomfortable)."
Cons: "Boarding process was bad, the kisok did not print all the boarding pass . The Flight was delayed and the Airlines was extremely poor in communicating the same."
Pros: "Crew"
Cons: "Charge for changing date"
Pros: "Variety of entertainment."
Cons: "Flight attendant was a little snippy sometimes."
Cons: "flight delay"
Cons: "Lost my luggage. Very difficult to get information and long process to give my info on where I was staying. Was told it was on the next flight and should be arriving by 1-2:00pm depending who you talked to. I was told they don't start delivering lost luggage until 5:00pm. At 6:00pm I call for an update. No update available other than its on it's way. I called again at 8:00pm, 9:00pm 10:30pm & 11:15pm. Still no update was given. At around 12:30pm AFTER I WENT TO SLEEP, someone come to my hotel room to drop off my luggage. I had an important meeting for early the following morning and if my bag did not arrive, I had no business clothes for the meeting. I could have bought some new cloths but since I was TOLD my cloths would be arriving by 1-2:00pm and be delivered by early evening, I thought that not necessary. I believe I was told that so BA"
Pros: "The food and service were better than expected given the plane."
Cons: "The plane was so old. It had phones,no individual RGA. The same movie played both ways on our flights and the sound didn't properly work. The overhead was so tiny. I will not fly American again."
Cons: "Everything... everything could’ve been better"
Pros: "Very organized"
Cons: "No issues, I found value for the amount I paid for my flight"
Cons: "Service for people not able to sleep on the long haul"
Cons: "The food was the worst. The setup was old. The staff was indifferent"
Pros: "Crew was good"
Cons: "No tv in seats"
Pros: "Price, plane interior lighting, comfy seats, large entertainment options"
Cons: "Main course- Spinach manicotti."
Pros: "Very professional"
Pros: "Everything was quick, organized, and on time. The flight attendant was the best, made sure I had snacks and drinks."
Cons: "My only real issue was that, upon checking in online, I was informed that my boarding pass would be emailed to me. I don't believe it ever was. I checked all of my various email folders, including spam, and saw nothing."
Pros: "A pleasant surprise when overbooked flight was announced was that I could give up seat on Chicago to LA flight and get a direct flight Chicago to San Francisco and still make my connection to Santa Rosa. A very nice perk. Everything comfortable on flight."
Cons: "Can’t think of anything. Comfortable flight. Good flight attendents."
Pros: "Boarding was organized and prompt. Crew was fantastic."
Cons: "Flight was to short."
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Pros: "Loved it."
Pros: "Flight was on time, clean, comfy."
Cons: "Media wasn't working on the seat screens."
Pros: "Seats were comfortable."
Cons: "No free food or entertainment service."
Pros: "The staff are really nice, they try to help to their best abilities."
Cons: "The only thing was that there were many loud children, there's no helping that."
Pros: "Great captain and crew."
Cons: "I prefer the entertainment on your own device."
Pros: "I booked a basic economy seat & ended up on a small plane, that was fully booked. It had 2 seats on either side of the aisle but it was surprisingly comfortable."
Cons: "The flight was short so thankfully I didn't have to pay for entertainment. It's a loser move to make the customers pay for everything; luggage, food & entertainment on my international flights, I always go for the companies that try to make the passengers comfortable and I'm going to think the same way on my local flights in the future"
Pros: "leaving on time"
Cons: "Before taking off, one of the flight attendants unplugged my power charger and threw it on the floor. The same flight attendant asked if I wanted anything to drink. After stating water please, she never came back with any drink at all. Mind you, I paid for 1st class. I guess that's how United treats their 1st class passengers. Never again"
Pros: "Upgraded to extra comfort seating."
Cons: "Flight was 2 hours delayed."
Cons: "The was delayed three times without explanation."
Cons: "Worst trip ever! United overbooked the flight, and then I got delayed in LAX and had to cancel my trip all together! No planes in to Duluth or MSP until Monday. Had to fly home to Monterey!! Totally pissed customer right now"
Pros: "Super Bowl Perks!!! & great service tight"
Cons: "As usual with all flights, tight seating"
Pros: "This united flight was overbooked and crowded due to end of holiday season. But it was managed well. Got a great in flight entertainment and comfortable seats. Crew was very friendly and helpful. It was almost like flying international minus the lunch. Baggage was also handled well."
Cons: "Temperature inside was a bit weird. It felt hot some times and later it felt cold and then hot again."
Cons: "Boarding late"
Pros: "Crew was lovely."
Cons: "Seats BARELY reclined, and leg room was minimal. The whole flight was very uncomfortable even for someone who's only 5'3" who flys regularly. Also, no in flight entertainment for a long flight. Total fail."
Pros: "I actually got bumped from this flight to one that went directly to my final destination of San Fransisco. What a great experience!"
Cons: "No entertainment"
Pros: "Price and being on time."
Cons: "Nothing"
Cons: "The seats were terribly uncomfortable (including her flight to Chicago). The cushion made me slide down the seat and could not get comfortable."
Pros: "Great entertainment options. Thank you"
Cons: "our flight was delayed more than 2 hours due to weather. Of course, not a pleasure to have, after flying so far, but I appreciated how apologetic the crew and pilot was, under the circumstances"
Pros: "Nothing"
Cons: "My flight from Grand Rapids MI to Denver CO was fine. When I arived in Denver i found out my flight was 3 hours lat because the plane had not left yet, i will never fly united again"
Pros: "Had a great night sleep despite it being delayed 3 hours."
Cons: "Flight got into LA and 2:00am but overall the service was good"
Pros: "terrific cabin crew"
Cons: "antiquated and limited music selection"
Cons: "One member of the crew was rude, advise if you dislike your job quit and find another!"
Pros: "Airline attendants were friendly and attentive."
Cons: "I sat in a window seat, yet had no window. I travelled with two other people, and none of us were able to sit together. The seats were more cramped than any other plane I had been on. The light above me was not even strong enough to illuminate the words of the book I was reading, so thankfully there was still some sunshine. There was also no in air entertainment, which I feel like is usually a standard on most planes nowadays."
Pros: "Crew were very professional"
Cons: "The wait to get to the gate was hard. After a 3 hour flight we had no gate as another plane took our assigned gate then another gate had a broken gangway so we had to use "air stairs" to depart"
Pros: "Got there on time, grabbed a seat from the counter, walked on the plane, sat down and 44 mins later I was in LA. Quick and easy"
Pros: "The flight was delayed, but once I got on I had a great flight!"
Pros: "Nothing"
Cons: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."
Pros: "Nothing."
Cons: "The staff was rude, bored, and appeared to be bothered by any request that was made. The flight was oversold, luckily I was able to get a seat (like I had booked and planned for) but my flight was horribly long. I was stuck next to someone that was drenched in perfume, it was so bad it hurt my sinuses. Since the flight was oversold there were no seats where I could move. Not like the attendants would have helped me anyways. I will not fly United again if I can help it."
Cons: "It would have been helpful if hanging a garment bag were available, which was the case on my return flights to DC on American Airlines."
Pros: "The price Phoenix to LA and back for around $77"
Cons: "I got the shitty set by the exit door that didn't recline no big deal on such a short trip"
Pros: "The seats were comfortable, the flight attendants were nice and accommodating, and the flight entertainment was first rate."
Cons: "N/a"
Pros: "Timely flight at all stages of embarkation and debarkation plus the small fee for the tapas box was well worth my payment!"
Cons: "There should be some free tv"
Pros: "Nothing"
Cons: "We were told multiple times it "wouldn't be much longer" until we got going...2 hours later we were still at the gate. The only thing done to make this time easier was to give all passengers free TV for the duration of the flight. Wow, thanks. I was lucky my layover was 2.5 hours so I just made my connection. Most other connecting passengers were not so lucky. Pay the extra money to take a better airline."
Pros: "It was my first time flying United Airlines and I was satisfied with the service. I would definitely recommend this airline. Everyone was very courteous and available to answer questions."
Pros: "Free wifi on board"
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