American Airlines, Qantas Airways and British Airways have all waived their change and cancellation fees on flights from Alaska to Texas. Confirm policies on booking site.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on Delta ($111) and Frontier ($127). The cheapest round-trip tickets were found on Delta ($223) and United Airlines ($257).
A passport is not required to fly from Alaska to Texas.
If you are looking for a flight deal from Alaska to Texas, look for departures on Tuesdays and avoid leaving on a Friday, as it's usually the priciest day. When flying back from Texas, Saturday is the cheapest day to fly and Sunday is the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Alaska to Texas.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Texas from Alaska is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Texas with an airline and back to Alaska with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Texas from Alaska up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Alaska Airlines
Pros: Friendly staff
Cons: More than 1 counter open
Cons: I was unable to connect my wifi entertainment once we were up in the air from Anchorage to Seattle but after Seattle to Austin it was no problem
Pros: Very nice crew, relatively quick boarding and nice new- looking & CLEAN plane interior
Cons: There should have been refreshments and a light snack offered on the 50 minute flight!
Pros: In time and bring crowded
Cons: He abut bottled water since there’s nbther service?
Pros: Crew was amazing. Upgraded to first class and a superb flight as well.
Cons: Nothing to complain about.
Cons: Seats hard and didn’t recline. No food.
Cons: Way too full of a flight during and infectious disease outbreak!
Pros: My friend was experiencing knee pain and the flight wasn’t full. Alaska Airlines upgraded our seats at no extra charge to give her more knee/leg space to help alleviate her discomfort.
Pros: The crew was great. The flight wasn’t overly full. I live the hot tea selections.
Cons: Ran out of meals. The oatmeal was terrible.
Cons: Nothing, it was great!
Pros: Large overhead bins
Cons: More accurate closed caption filter on movie selections
Cons: The flight itself and the crew are typical of Alaskan Air quality, but there was an unruly passenger directly behind me kicking, punching, screaming, and swearing for the better part of the flight which made the surrounding travellers extremepy uncomfortable.
Cons: Your premium seating snack were dry and boring. Second leg from Seattle to.Vancouver I was charged for free drinks, snack. Then flight was barely 35 mins, waste of money and looked no different from basic seating
Pros: Crew was great, plane was very clean, seat did not recline that easily but no one was next to me so I cant complain.
Cons: Awful for those who are disabled. My mother is deaf and unable to walk on her own very well. They took her to the wrong gate and left her there in the wheel chair. She had to walk on her own to the correct gate because they took her to the wrong gate after realizing she wasn’t at the correct gate.
Pros: The crew
Cons: The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference.
Pros: I missed my flight and the lady who helped me get on the next flight was so helpful!
Cons: On my flight I was freezing. I saw first class received blankets and many of them were not being used. I explained to the flight attendant how cold I was and asked if I could purchase a blanket. I’m a very understanding person, but even after all of my attempts to warm up (i.e., drinking hot water, moving around, etc.) I was miserable and on the brink of tears. I understand staff must follow company policy but I found this to be horribly inhumane. After reaching out to corporate my issue was never resolved.
Cons: About time economy class has more space
Pros: They could’ve told us we needed to download the app for free entertainment prior to leaving the ground, but other than that I was very please. Alaska Airlines is always great to fly.
Pros: Crew was nice Plane was comfortable, although seats were a little tight. Ordered food was good.
Cons: Seats were a little tight. Only offered drinks one time on a long flight. Snacks for General Cabin were okay.
Cons: The worst drink service I’ve ever had on a flight
Pros: The attendance were not very friendly
Cons: I asked if they had headphones so I can watch a movie and they didn’t and she was not helpful at all
Pros: Everyone is so nice. Easy & reasonable price.
Cons: What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings.
Pros: All 3 of us (i.e. my wife, myself, and our adult son) got to sit together AND we ALL got TSA-Pre!!
Cons: The stewardess did NOT serve grape juice.
Pros: The crew was understanding about this red eye to eye and kept off the mic unless totally necessary. The hydration by crew was unexpected . Bathrooms were accessible most of flight . Lastly I had to do baggage at gate and they were so professional. I was unable to give 5 stars for all . My phone has cracked screen.
Cons: That to change my flight to another time is usually 25 dollars but this time their was a 256 dollar flight. N
Pros: The flight from hell is over. I've had better jumps from a C-130. At least I didn't bounce as much and the Army never nickel and dimed us for everything.
Cons: Boarding? Alaska Airline had a 4 hour lay over. Crew? Ask "Chad" a question and when he's done joking around and serving 6 other people, he may get to you. Comfort? You have to pay for leg room. Otherwise your knees are in the back of the seat in front of you. Food? What food? They offered trail mix. You have to buy the cheese platter. After buying the leg room upgrade. forget it. Entertainment? What entertainment? You have to buy the entertainment player. Seriously? After Alaska Airlines nickel and dimes the customer to death they landed on one set of wheels, then bounced two more times.
Pros: I'd like adequate leg room with the ticket already purchased. I'll need at least one bag. why am I paying again for bags? Food, a decent meal without being charged even more. seriously? I already bought a ticket, stop with the nickel and diming already.
Pros: Everything went well on the flights, very cordial and friendly staff on the ground and in the air.
Cons: The last 3 flights thay I've been on from Seattle to Nashville, it seems that it is too warm, would appreciate if they turned up the air conditioning.
Pros: People were as nice as they could be but they were not empowered to fix a stupid problem with an obvious solution.
Cons: They arbitrarily changed my connecting flight - I ran and made the flight ! But they had already switched me to the later flight without telling me and then wouldn’t let me board MY FLIGHT even though there was space so I had to wait an hour and a half for the next flight
Cons: For real? Just cookies?
Pros: Flight attendants were friendly iebdly
Cons: Not getting previously assigned seat. Sat on n middle seat and was uncomfortable
Pros: Check in was great
Cons: Steward never smiled Found a cheese platter that was old gave to me missing Brie cheese c
Pros: On time no problems. Staff very professional
Cons: Rotten grapes in my cheese platter.
Cons: Condescending and rude
Pros: i flew from seattle to orlando and although it was a long flight i was very comfortable with ample leg room
Cons: on this leg of the trip i asked one of the attendants for help with the in flight entertainment and the only suggestion i got was to rent a tablet from them.
Pros: A straight flight
Cons: The fact that I watched the crew throw my luggage 5 feet and broke things in my suitcase. The won't do anything about it
Pros: Alaska Airlines is top-notch on-time comfortable seating service was impeccable and a great experience all around can't wait to fly them again
Pros: Good service this time, but plane was delayed which made connecting a major rush
Pros: Planes same more spacious. Crew excellent. Boarding quick and efficient
Cons: They did change my flight by several hours which was disappointing as I had a very short stay made shorter. No compensation not able to get me something better. Also resulted in a 5 hour layover in Seattle. Don't like paying for entertainment or food when I pay $1000 for flights. Feel cheated and buckled and dimed. Also did not like no free checked bags. Again I find all airlines that do this insulting. One bag should be included in our flight. How many people fly without any. That is one reason I often fly southwest.
Cons: Most uncomfortable flight as far as seats were concerned. Literally felt like we were sardines. My second flight which was a much smaller plane was 10 times more comfortable.
Pros: Very good service
Cons: They sent one of two bags on an earlier flight than we were on and we thought they had got lost
Pros: Service, nice plan and easy ride to Honolulu.
Cons: I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable.
Pros: The Price first of all, Total Package for Both Plane AND Hotel was $680.
Cons: Nothing really that I can Think of, they were on Time.
Cons: Such a pity you have to buy food for three and four hour flights! We Told our adult children flying with us about the old days when that price actually included real food!
Pros: That I was finally able to go home.
Cons: My first flight to Alaska was delayed and my flight leaving was cancelled completely. I called customer service and was told I would be given a refund for all the trouble my cancelled flight was causing making me late for work and my ride being unable to pick me up at the new landing time. I never received a refund and my rebooked flight got cancelled. I almost didn't get home on that flight either, but the customer service agent found me a seat. I never received a refund and I missed out on pay at work. I never want to fly Alaska again!
Pros: We arrived late for a connecting flight--that was about to leave--and were transported by van literally from the plane to the connecting plane. The driver quickly took all our boarding passes and checked us in at the gate. We left just a few minutes later! The crew helping us make that flight were so quick and took care of us. The other travelers and I were impressed and very grateful to barely make that flight. We were all sure we would miss it when we first landed. Thank you to all you wonderful people who made that happen!
Cons: I'd like to see movies on the flight for no charge. But we don't live in those days anymore, do we?
Pros: We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible.
Cons: Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle.
Pros: Crew attentive, professional, appeared to be enjoying job with full plane.
Cons: The mew food boxes in furst class taste terrible.
Pros: it's the second time delta breaks my checked bag
Cons: it's the second time delta breaks my checked bag
Pros: Great crew. Entertainment options were good.
Cons: Should add weather/radar to the flight tracker
Cons: Snacks, and drinks
Pros: Social distanced seating
Pros: Free entertainment
Cons: More comfortable seating
Pros: Crew was great, flight in general was okay
Cons: The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout.
Cons: The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER
Pros: Crew was absolutely amazing!
Cons: Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors.
Cons: They could improve the boarding process.
Pros: Seats were comfy movie was great
Pros: Good service
Cons: Video system locked up at my seat
Pros: Lots of in flightentertainment options
Cons: 4 hour delay on take-off and despite that my luggage didn't make it onto the flight.
Cons: the flight was delayed by about 90 minutes and the gate was changed two times.
Pros: That we landed an hour early.
Cons: That the seats were so cramped.
Pros: I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time.
Cons: The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue
Pros: The plane had more leg room and felt less confined because of higher ceilings.
Cons: The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX.
Pros: Excellent support from all the Delta associaties
Pros: Inflight Service is great
Pros: Olivia Sanchez and Yvette Diaz were absolutely. 100% phenomenal. They upgraded my friends and I to a flight tomorrow, and we can still meet with our group in time.
Cons: Our flight was delayed at 12:07am, and we would have missed the connecting flight.
Cons: the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like.
Pros: My upgrade was fabulous!
Pros: Flying first class and the attendants were wonderful
Cons: Cramped seating for premium Econ
Pros: All good
Pros: Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either.
Cons: That I was going to be charged $125 for oversized luggage unti
Pros: Nice equipment for the ride and pleasant staff
Pros: Was able to sleep for once. Nobody in center seat.
Cons: Crying babies
Cons: My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back.
Pros: Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased.
Cons: I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM
Cons: Boarding was not smooth. They got me and my son mixed up as we have same name.
Pros: i liked the aircraft and the fact that you could watch movies on your phone!
Cons: you couldn't hear the staff when they started boarding the plane
Pros: Smooth, quick and comfortable flight.
Pros: Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights.
Cons: I would have liked more of a music and movie selection.
Pros: Good food and movies. Comfy seating with plenty of room.
Pros: Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome
Pros: Cabin crew was very polite helpful and friendly.
Cons: Can't change the weather. Flight was delayed a bit but they were very informative as they found out info.
Cons: Never made it on this flight and in the end my luggage was lost.
Pros: Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)
Pros: Crew was very good and nice on the flight
Cons: Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta.
Pros: Flight was smooth and flight attendants were nice.
Cons: Well delta over sells their flights every time and have to buy people out of their seats. This would be fine if it didn't mean that your seats have to be changed last minute and without your knowledge. I choose a window on purpose because I am claustrophobic. I did not pay for upgrade because I was able to select a seat that was a window...had I known it could change I would have. Zero communication just surprise you have a. Ew seat.
Pros: The flight got us from Anchorage to Atlanta on time.
Cons: No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED.
Pros: Very new plane arrived on time no problems
Cons: Nothing everything was great
Pros: First class crew was great! Smooth ride, arrived early
Cons: Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines
Pros: We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars...
Cons: Short 3 hour flight-no complaints
Pros: Crew was attentive, kept us informed throughout, and were friendly. Landing was smooth.
Cons: Bathroom ran out of tissues and toilet paper halfway through the flight. Alerted the crew, and they added tp. Bathrooms seem to have gotten even narrower, barely any room to move in there! Also, we had to sit on the tarmac after landing for 30 min due to gate traffic. A few minor inconveniences, but overall tolerable.
Pros: Clean plane, good service. on time departure, early arrival.
Cons: I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear.
Pros: This was the worst flying experience I have ever encountered.
Cons: We sat on the tarmac 3 hours, then deplaned to a holding area for another hour and then were told the flight would be delayed until 1 pm the next day. I booked this flight in order to arrive home 7 hours earlier than originally planned on Alaska Air. I finally arrived 20 hours LATER THAN I WOULD HAVE ARRIVED!
Cons: Being on Delta
Pros: Very nice!!
Cons: There was no gate agent in Santa Fe. I had to leave two very expensive bottles of alcohol I’m the trash because they don’t have adequate staff to check my bag.
Pros: Good seats and very clear
Cons: Gate agent was cold rude and incompetent
Pros: When we did get in the air, the flight seemed to go quickly and we got there fast.
Cons: I upgraded to 1st class for both flights but the plane seating was very dismal and hadn't been upgraded in either of these planes for a long time. After we boarded the plane we were told that no drink, snacks or food would be offered. The attendant shut off the lights as soon as we got in the air and kept it dark in the cabin until 10 minutes before we landed. She never came around to check on us once or ask if we needed anything. I was so thirsty when we landed. I have decided that I will either go back to United Airlines or check out the 1st class options at American Airlines better next time. This might not have been their fault, I'm not sure what it was, but the flight was late landing and we took off an hour late as well which really put me behind schedule.
Cons: With Covid they could hand out a bag containing water and a snack.
Pros: Entertainment on seats
Cons: I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip.
Cons: The entertainment center at my seat was malfunctioning. Movies were starting passed the beginning and the system was crashing.
Cons: Boarding is so disorganized. Really Group 9 is just a way to make the passengers wish they had chosen a different airline.
Cons: Every seat sold. No social distancing. Mask rule not enforced.
Pros: The seats were comfortable and it was easy to catch a quick nap.
Cons: I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something.
Pros: On time
Cons: Some social distance inside the plain would’ve great
Cons: Smooth and enjoyable trip unlike the second leg to Aspen
Cons: They need to stop selling the flights at full capacity
Cons: It being on time
Cons: All seats were booked, no covid-19 social distancing
Pros: Horrible seats
Pros: Great crew
Pros: Travel is becoming a pain ... what’s new?
Cons: Just the way travel has become —loathsome
Pros: Entertainment Screen in the seat back in front of me
Cons: Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not.
Cons: First time wearing face mask all the time. It was okay.
Pros: Timely and efficient
Cons: Seats are really small
Cons: All was good.
Cons: No food or beverage service during covid-19
Cons: Social distancing
Pros: The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)
Cons: There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing.
Pros: Not much
Cons: Why no service in first class?
Pros: Crew was amazing!
Cons: remove justfly
Cons: The flight boarded twenty minutes late despite the plane being at the gate early scheduled departure. Baggage took another forty minutes to load. Then they decided there we were overweight (data that should be known before the cargo was loaded) and off loaded two people. Then after another delay they realised that off loading people meant off loading their baggagge, total delay nearly 2 hours The hedset socket on the entertainment system did not work The USB port did not work THey ran out of food after serving three rows, loaded four sandwiches, no wraps and 2 cheese plates for a full evening flight that was over 5 hours in duration including the delays.
Cons: Everything comfort communication
Pros: The seat was cormfortable and the entertainment was dope!
Cons: Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet
Cons: Multiple delayed flights leading to short connection time. Despite meeting stated time, denied entry and surprises that my ticket was changed with no effort to correct said error at the gate despite adequate time prior to take off.
Pros: Flight delayed for 12 hours. Had to reschedule both flights
Cons: See above. Missed work.
Cons: First flight TUS to DFW was delayed by 3 hours causeing us to mist all the remaining flights. Had to scramble to find other flights DFW to LHR and LHR to DUB. We arrived at our destination 10 hours. No reason for the delay was given. Lousey service on AA.
Pros: Great films and tasty food
Cons: Had to run to gate after two buses to reach correct terminal. Saw info that flight was closing. Held up at gate due to confusion with my boarding pass. Limited leg room on flight. End of flight huge queues at Dallas airport for security. After a long flight a passenger does not need to be corralled through excessively long winding lines.
Pros: I had a connection flight to JFK I came before the time about 15 min and crew saw me but she told me, sorry someone took your seats I lost around 4000$. This happened at Dallas airport.
Cons: It was very cold on the flight, even with the blankets we were given.
Pros: Not much.
Cons: Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory.
Cons: I was on a flight to Dallas on an American Airline flight which arrived late due to weather conditions, and the connecting flight didn't even wait for me although they know why I couldn't make it on time. And I was only late for about 5 minutes.
Pros: Very friendly, constantly hard working crew. They didn't stop moving through the cabin for the whole flight. Swift boarding.
Cons: Extremely poor food. Airline food is rarely enjoyable but I had two mouthfuls of my pasta and left the rest even though I was hungry. Dreadful "entertainment " system. 4 tiny screens over the centre row is seats showed the in flight movies. This on a transatlantic flight. What decade are American Airlines in?! The fleet look like they date back to the '90's at best!!
Pros: smooth check in and boarding etc
Cons: Wifi wasn't working so no entertainment
Pros: The entire fly, connections, food and both crews excelente. Flight on time.
Pros: The least service I have seen among all the airlines I have traveled so far
Pros: The crew was professional.
Pros: Amazing crew!
Cons: Keep traveler's updated on delays.
Pros: Smooth flight
Cons: More room on plane. Seats are very close together
Cons: Flight delayed
Pros: MUCH BETTER experience than our American Airlines flight when we left last week. More friendly people.
Cons: Higher Priced seating was left empty and people were not spaced properly in the cheap seats in the back despite the extra room on board at takeoff.
Pros: Great value
Cons: The seats weren't very comfortable, but I could make due.
Cons: there was no flight. pay attention, kayak.
Cons: More space on the flight
Pros: Was able to get an Economy Plus seat, which is nice - great legroom for an almost 6' tall person and power plug is very handy. Entertainment & screens on the 787 is very good. Regular distributions of water was very helpful since I wasn't able to fill up my bottle before getting on the flight.
Cons: Not a great amount of food available, and one of the larger cabin crew members kept brushing my arm as she walked past, which didn't help me get any sleep.
Pros: Came close to missing flight because of gate delay because of connecting flight, but one of the flight attendants saw I was flustered and sweaty and gave me a cup of water before the flight even took off. Very thoughtful and nice.
Cons: On time departure. A comfortable seat.
Pros: People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind.
Pros: Helpful crew and loads of space on bulkhead with bassinet (had to pay extra for the seats though but worth it when travelling with five month old).
Cons: Misinformed about luggage being checked all the way to Auckland - like other US airports all luggage must be collected and handed over again for onward journeys. Also travel cot was lost in transit.
Pros: Staff was all friendly and exhibited positive and helpful attitudes. I also think the price and route was an excellent deal for this flight. It was actually such a good deal, it’s the main reason I even went.
Cons: I think the baggage restrictions thing is really slimey and a shameful scam. I actually wouldn’t have minded paying around $50 more for my ticket and hand the bag included than be misled into thinking I could take luggage and finding out after it’s too late that I have to pay for my luggage. I think it’s a really sleazy business tactic (akin to resort fees). Fortunately for me however, I don’t travel with luggage so it doesn’t directly affect me. Still think it’s. Shitty way to do business though.
Pros: Not much
Cons: Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio
Pros: United seems to have simplified how it separates the boarding groups, so getting on the plane was well organized. The 787 aircraft was spacious and comfortable, which seems to put both passengers and crew in a good mood. Lots of entertainment options were available, so the three hour flight flew by. And we arrived early! A great experience on United.
Pros: Landed early
Cons: No wifi or substantial snacks/dinner. Paid for bag
Cons: Fellow passengers; too many howling kids with clueless parents
Pros: The journey was smooth
Pros: Boarding and checking in was great..
Cons: there where some issues with the airplane from the beginning we were inform that the seat belt and cigarette icons lights were no working . but then they have to call technicians to do a recheck on the plane so there more issues no just about the lights we have to stay in the plane until fixed some people lost their connection flights. the terminal where we landed was a long walk to customs then pick up bags and transport to the next terminal no enough time to eat between flights. to stressful .
Cons: My friend and I have taken our hiking packs to Alaska, California, Washington, and all along the East coast. Never have we been asked to check our packs. I was mostly surprised, at first. Once I was seated a man in front of me had his hiking pack and two ukuleles in their cases, neither of which could fit under his seat. That's when I became frustrated. O This plane sucks: our knees were slammed into the seat in front of us because the chairs are so close together. No USB plugs. Plane was dirty, scuff marks on the wall and ceiling. There was paper in the pouch that looked like a mouse had chewed on it.
Cons: We we're delayed at customs and missed our flight. We were told we were re-booked on a flight, so we ran across the airport, with two small children, to make that flight only to be told that weren't actually re-booked and needed to go standby. We then waited in line at customer service for two hours to be informed that United won't pay for a hotel. The customer service rep. did offer that if we wanted to take our kids across the airport, now at 11:30 at night, we could look for a United Supervisor in Terminal E, and if we were lucky enough to find one, they might override the policy and cover the hotel. Really! I understand that United doesn't have control over customs, but United did book an international flight with just over an hour layover, knowing that any slowdown in customs means missed flights. That's fine. The problem I have is when it happened, United's Customer Service model was to provide misinformation, incredible slow service, and what seemed like a complete lack of interest by United employees to do anything to make the situation better. There were no supervisors at the service counter, only 1 representative for an hour or so, and when the other representatives showed up, they were discussing going on break and going home. All with a very long line of people stuck in the airport waiting to get some help. I could accept this as an isolated instance, but since booking this trip, I have been getting the same level of service over the phone while trying to submit a refund request for my son who did not join us on the trip. United's 24 hour refund policy has taken 6 weeks and many hours online and on the phone and I still have no idea what the status of that request is, and apparently neither does anybody at United. The interaction I have had with your employees have been friendly and courteous, but extremely time consuming, with a lot of incorrect information and no resolution. Very mediocre at best.
Pros: Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!
Cons: Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!
Pros: The space of the plane since I volunteered to be at the emergency door I felt comfortable...
Cons: Not giving me my seat number because my ticket was not a standby ticket and I seem to think that the agent thought that I was on standby but I have to go to him several time to make him understand that my ticket had a confirmation number and I did a reserve and I needed a seat number it was not on standby when he checked it he said okay and I also explained to him that I was a military personnel ... The agent should treat us with respect you should have gave me a better information and just throw me away then going back to him several times for the correct solution...
Pros: For the amount I paid I'm surprised all we got was mixed nuts! Very disappointing! I hated watching movies on my iPhone, wished you had mounted headrests
Cons: Free food or more snack options! Tv consoles in the headrest
Pros: On time.
Cons: New looking plane but the TVs behind all the chairs were locked without a credit card. The new chairs looked great until you sat in them. I'm 5'10" and my knees were already brushing up against the seatback in front of me. If you push the recline button on the armrest, the chair doesn't go back (of course it doesn't, the person's legs behind me are probably up against my chair anyway). Multiple people around me were also asking around if the chairs recline. I have a mild back injury and sitting up at 90 degrees the entire way was very uncomfortable.
Pros: The ticket staff. The only thing about the Harlingen airport is that it needs more than a couple of exray machines ....the Valley is woefully behind in staff training and technology. It took forever to get through the short lines...it was too long of a wait.
Cons: The way that a couple of young AA men who were biligirent, combative and vulgar upset about their seat assignments. I told one of the young men to stop using vulgarity and no way to treat the lady that was doing her job, she continued treating them with courtesy and they kept mumbling under their breath God knows what. So young and already so bitter. They were towering over her and took a confrontational stance...she finally called security. I would not allowed them on the plane. I commend the young lady there in Harlingen.
Pros: Finally getting to SEA
Cons: The Captain kept lying to the passengers why we were delaid ! Finally after 40 minutes sitting on the ramp he came on and apolized for telling us the wrong information but actually what happened was someone loaded all the luggage in the aft baggage compdartment incorrectly and they had to reload the the bags and move then to the forward compartment This certainty didn't give you a safe feeling knowing there ground crew didn't know ho to load there plane correctly! Another reason not to fly United Airlines! Everett Johnson, Bellevue Wash.
Pros: The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up.
Cons: I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been.
Pros: The flight attendants were nice, unlike the people at the ticket and gate counters.
Cons: My flight was delayed by nearly two hours, causing me to have to miss my connection. Though they knew for hours that the flight would be delayed, they did not have enough people working at the check in counters. There were not that many people in line, but I had to wait more than 20 minutes before being able to speak to someone. The representative informed me that I would have to be rebooked onto a later connection because the delay would cause my to miss my original connecting flight, and when I told her that I needed an earlier time to avoid missing a meeting, she just said "I have nothing earlier." She was barely even apologetic. Then she was unable to print my boarding pass for my connection. I had a 2 hour and 45 minute layover in Houston whereas in my original flight it was 1 hour.
Pros: Safe landing in windy conditions.
Cons: Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing
Cons: I was warned about booking with this airline but I had to see it for myself before listening to others now I wish I had done just that. First of all, outdated planes, no Tv screens, expensive wifi. How is it only $3 one way and then $5 the other especially after making us wait for 3 hours and 22 minutes extra. Exhausting flights both to Albuquerque from Houston and from Houston to Boston. Poor communication. Poor planning ahead. Very dissatisfied. Going with Jet Blue from now on. They never disappoint, even if there was a delay in flight.
Cons: Ended up sitting on the tarmac for 30-40 minutes. Many people almost missed or did miss flights.
Pros: I like everything!!everyone was so nice that it makes you feel so welcome and that you're like in home!!!
Pros: Absolutely nothing
Cons: If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight
Pros: The crew was very nice as we got on.
Cons: As usually United over booked and even though I brought my ticket in advance I some how did not have a seat assigned to me when I checked in. Most of the plane had boarded before I had a ticket in my hand. The agent was rude as she could be because I didn't understand how that's possible for me not to have a seat. I think that it's absolutely ridiculous that it's even possible to over sale a plane since there's obviously only a certain number of seats. I think it's ridiculous that people have to offer up their seat and take another flight, I chose a flight time because that's when I wanted to leave and get to where I was going for a reason. No other industry is allowed to treat their customers this way so why does the airline industry do it? Also there's no tv or movies for us to watch while in a 4 hour flight.
Pros: crew, takeoff, landing and flight were good on each flight. no complaints there.
Cons: from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!
Pros: The staff was very friendly and accommodating
Cons: There was some sort of mix up with seat assignments two guys had the same seat assignment. The very nice gentleman who was sitting in my seat due this stood and allowed me to have my seat as it was on the isle and I was in boarding group 5 and my seat was all the way at the end by the bathrooms and needed to be able to stretch my legs into the isle. There was absolutely no leg room what so ever. The dude next to me spent the entire trip jabbing me in the side with his elbow so that he could access what little space I did have. I was unable to move my legs because every two seconds the entire plane was trekking to the back to use the bathroom, because while there was a third bathroom on the plane towards the front, for whatever reason nobody seemed to be using it.
Pros: Everything really was superb. Food rated low because of a measly biscuit on a 6 hour flight. Entertainment rated low because I even had to pay to gain access to the flight tracker. And, as far as airlines go, comfort should've been 5 stars, but I really could have used a back pillow. Or even a back pillow option (had I asked an attendant - all of whom were awesome). PS. Kayak's regular emails kept me unusually updated on flight progress and their communication was the main factor in my decision to complete this survey.
Pros: On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine.
Cons: I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future.
Pros: Text and email alerts.
Cons: Everything. We arrived 2 hours early and my daughter worked very hard to fit everything she needed into a carry on bag which was not easy. Her flight was delayed, delayed again, delayed again, and then cancelled. She was flying alone and should have received top priority and been one of the first called up to figure out how to get her to her destination. But that did not happen. She didn't know what to do at first then got in the long line of people and waited her turn. ONLY TO BE TOLD THAT HER ONLY OPTION WAS TO FLY OUT ON A LATER FLIGHT TO HOUSTON WHICH WOULD MAKE HER MISS HER CONNECTING FLIGHT ANT THEN STAY THE NIGHT ALONE IN HOUSTON AND WAIT THE ENTIRE NEXT DAY THERE UNTIL 9 THE NEXT NIGHT TO CATCH HER FINAL FLIGHT TO SALT LAKE CITY. I cannot even explain how angry and horrified I was that your airline thought that was acceptable for an unaccompanied minor! Clearly this one option that was offered to her by you was not accepted. Then she calls and a guy tells her he can get her there and is going to book her new flights.....only to get disconnected and never called her back. After that there was no one to be found at the desks for your airline. At this point I had driven back to the airport (spent hours driving and waiting) when a wonderful lady from a different airline helped my daughter out and got her on a different airline. However she had to check her bag due to her seating after all the hard work she put in to not checking her bag.
Pros: It got me home.
Cons: Boarding was terrible. Couldn't hear the PA's for boarding. Didn't get the boarding group thing since there was absolutely no division of where groups should be and no room for the group lines until it backs into the wall. Upon boarding I noticed we were in the center seating which was not what I had booked directly with United. When I had originally called, I explained there were four of us and the explained we could have 2 and 2 by a window but in separate groups or 2 and 2 behind the others in the middle rows. I wanted the window seats. Upon getting the res notification I noticed it was in the center so I called to have it switched to the window rows as previously requested and he said no problem and he would change them. I guess I should have followed up again since once on the plane we were in the center seats. I explained to one of the flight attendants since this was kind of a big deal. She was going to check with the gate agent and get back to me. I never heard from her again even though she knew where we were sitting. I guess she was busy and forgot! The four of us were tired and fell asleep which caused us to miss the meal which was served very early in the flight. No problem until later in the flight I asked the female flight attendant in the back if I could get a meal or some snacks for my daughter since she was now hungry. She told me she would check on it when the seat belt sign was turned off. At this time it had been smooth for quite some time and many passengers and other flight attendants were up and walking around. So if this fa was so concerned shouldn't she be telling everyone else to sit down instead of sitting in the back READING A BOOK? I still didn't have a problem as we patiently waited until she just didn't acknowledge us. Finally, I made the same request to a male fa while the same female was right behind him. He was great and came back soon with a meal I believe he may have retrieved from 1st class. He said the original ones in the back had been sitting to long. Great job to him. Sorry I do not have names. The Lufthansa crew on the way over to Frankfurt worked nearly nonstop, this crew hardly worked. Not impressed at all. By the way, I never write reviews.
Pros: Flight times were accurate.
Cons: As soon as we arrived to the airport, checking in was the biggest hassle. We were harassed by a guy working the ticket counter named Guilermo. He was EXTREMELY rude and continued to harass us and followed us after we checked in and we're already at the security check point. It's $25 to check a bag but if you check 2 bags their website says its $35 for both. We were charged $50 to check two bags. Even after Guilermo told both of us that they wouldn't charge us for the second bag to be checked. The guy that checked our bags was also extremely rude and clearly didn't care. Once we started boarding the flight several passengers had to check their bags at the gate because there "wasn't enough room on the plane". Not really sure how this was fair since we had just paid $50 to check two bags and were lied to about it when several people just checked their bags for free. We chose to fly with United because of the good deals they have on flights but after our experience I would MUCH rather pay more money and have a lot better customer service. We had such a horrible experience it almost ruined our first day of our week long trip. I'm. It really sure if it's obvious to the employees of United but traveling for most people is a very special occasion. This occasion happen to be a very special one to us as it was a family vacation and seeing family we haven't seen in years. The poor attitudes and rude demeanor from the United staff is all we could think about even after we reached our destination.
Pros: My flight was overbooked, and I was in one of the later boarding groups. When I got on the plane, someone else was in my seat, and apparently had been told by the crew to sit there. There were no extra seats visible. Clearly upset, a very nice flight attendant brought me back to the galley and chatted with me (not reacting negatively to my less-than-stellar attitude given the situation) while another went to "handle it." Not sure what magic she worked, but I ended up with a window seat in an exit row with lots of leg room. An unfortunate situation was handled very well and I'm really appreciative!
Cons: I couldn't get the WiFi to work and my seat didn't recline (because it was an exit row).
Pros: Seats were okay as far as comfort level
Cons: This flight was overbooked. I had to be back at work the next day, so I really needed to take it. The gate agents wouldn't tell me what was going on, only that the flight was overbooked and that they were "trying to get me a seat." I stood there while all of the groups boarded, waiting for my ticket. I was the last person given a ticket. By the time I finally got to board, all overhead space was taken, so I had to gate check my bag. And then someone had taken the seat I was given, so I had to ask him to move, and he started crying (child). He cried for 20 minutes, so that was fun. Also, this was a red eye - I really wanted to sleep, but right as I was dozing off, the flight attendants turned on the lights for drink service. Overall, just a really poor experience and very hard to sleep.
Pros: Price. You get what you pay for
Cons: Why does the city have to fix a ramp? Leaving Denver was late arrived in Houston late. Cant get off plane due to equipment issues.
Pros: The male agent at the counter was great! Unfortunately that was the only good thing about the trip. Everything was SO expensive, had to pay $1.99 for a bottle of water which is free in other flights. The crew on board didn’t do anything and didn’t come through to collect trash until the very end.
Cons: More affordable prices, snacks and drinks available in flight, and a more helpful crew on board.
Pros: Crew was nice
Cons: No WiFi, no food.
Pros: Lol seats NOT comfortable but it's that "you get what you pay for" but that's ok the staff is AWESOME
Cons: Frontier is good for the price you pay. It would be selfish to ask for first class paying coach prices. Good when you need em
Pros: Crew was personable and helpful
Cons: Longest boarding I’ve ever experienced.
Pros: Nice plane, with plenty of room.
Cons: Where do I start? The $45 dollar charge for one bag is ridiculous. The charge of $2.99 for a can coke and the seats do not recline at all.
Pros: Absolutely nothing.
Cons: You get *1* carry on. A 2nd carry on or checked bag is **$45.** The most unreasonable and expensive bag price in the industry. Highway robbery. Who the hell flies anywhere with only one checked bag? I mean, seriously. It is an unreasonable expectation to put it mildly. Second of all, *you have to PAY to select a goddamn seat.* What the hell? Who the hell does that? *0* other airlines CHARGE you for the pleasure of picking a seat. That is insane. So, that is $18 at a bare minimum to choose the most inexpensive class of seats on the plane. Third of all, **you have to pay for ALL drinks of any kind.* Free water? Hell no. Free sodas, juice, coffee, tea, etc? Hell no. You have to pay for all of it. So then I was dehydrated the whole flight, which was very unpleasant and put me in an even more foul mood. The way they nickle and dime you on this godforsaken airline is criminal. So, To Review, if I had flown round trip it would cost *at a minimum* $18 + $18 + $45 + $45 ($126 goddamn dollars) in fees that no other airline in the industry charges. That is insane; and that happens to be approximately what I paid for my flight. So for all unreasonable charges I could have had a bonus flight somewhere. I will never, ever fly on this godforsaken airline ever again; and please believe I will tell every single one of my friends and (gigantic) family that not only does this crappy airline get 0 Stars from me, but they should under no circumstances ever fly on this horrible airline ever. Pick literally *any* other airline over this hot nonsense.
Pros: I paid 270$ extra for the carry on bags for the three tickets. If I knew that I would have chosen United tickets because they would be cheaper.
Cons: Kayak you guys fooled me and I’ll not trust you again.
Pros: On time, no issues and because it was my birthday they upgraded me for free to the exit row. I am 6'6"...that is a big deal.
Pros: The airplane was clean.
Cons: The seats were not reclinable and for a 3.5 hour flight in which I wanted to get in some sleep I was unable to sleep. Also the seats were very narrow and with almost no padding. I could feel the padding had wore off and my back was touching with the metal of the seat. Add all that up together and instead of a regular airplane seat it was like seating on a rigid chair for 3.5 hours. Moreover, since I couldn't sleep I decided to at least get in some work, but then I realized that the tray was so tiny that it can't even fit the smallest of laptops... I know it is a low cost airline, but paying for carry ons, checked bags, selecting seats and on flight beverages is plenty for a low cost airline. Frontier doesn't need to top it off with the most new uncomfortable seats possible. At least with Ryanair the seats are more comfortable, you can bring a carry on at no cost and the flight ticket is cheaper.
Pros: The ride home
Cons: The 4 hour delay that received once we arrived at 4:30 AM to catch our 6 o'clock flight home to find out it had been delayed until 9:28 AM. Once we were on the plane we were then told we would be delayed until 10 AM. Flying with two children was difficult for a four hour delay. However front tier did give us all $10 food vouchers and $50 vouchers each for our next flight. Once we landed in Houston we then sat on the tarmac for another hour waiting for the gate open. The plane did have mechanical issues which caused the delay but still the notice given was always last minute
Pros: No one got hurt and the flight was cheap.
Cons: We landed 30 minutes early but it was an hour before we got off the plane. It was frustrating and a waste of travel time. I'd be concerned about booking connecting flights with them if this is typical. Or any flight that becomes an hour longer for no real reason.
Cons: The flight was cancelled
Cons: Boarded the plane an hour late. Once on the plane we had to get off again because of problems with the plane
Cons: I was involuntarily denied boarding, because Frontier overbooked the flight. I checked in 2 hours before my flight departed, arrived early, and was still denied.
Pros: Getting off the plane, pilot and crew on plane.
Cons: There was nothing to like. Ticketing was horrible. Cut off times not allowing people to get on plane in phoenix. It was chaos. The police were called on one man. Charge for carry on and refreshments card only with No warning at time of purchase. Had to throw away my luggage.
Pros: My seat, but I paid $30 for it
Cons: Hook with a deceptive low cost, then charge for seats, carry-on as well as the charge for checked bags most other airlines impose. Snack offered for a fee only. Any drink other than water for a fee only. Really?? Then flight attendants push credit card. Offensive. Won't fly Frontier again.
Cons: Flight attendant was rude. Plane was late and changed gates at the last minute and she was mad and rushing the passengers on the plane like it was our fault.
Cons: Be warned--this airline charges for EVERYTHING, including drinks in flight and carry-ons. After spending nearly $100 on bags, I had to wait over an hour in baggage claim before the bags made it to us.
Pros: The price of the flight was great, until I realized I was being charged for every little thing. What a rip off! I should have flown United.
Cons: I had a severe allergic reaction due to the passengers in my row carrying four cats. I had to take Benadryl and broke out into hives. The flight attendants didn't even offer to move my seat. It was a truly terrible experience and I can't believe that there's not a better protocol in place with the airline to accommodate customers with severe allergies to animals, even when they are labeled as emotional support animals. This as a truly terrible experience. Thank goodness the flight was only 4 hours. I'll never fly Frontier again.
Cons: It may be customary now, but we arrived with all our luggage as carry-on bags. We learned that they now charge more for carry on luggage than they do for checked bags. So we ended up checking two carry-on bags that we could have easily consolidated into one larger bag if we had known ahead of time. 2nd and worst of all - when we were checking in they told us our seats were not yet assigned (even though I picked seats out when I purchased the tickets). They showed a seating chart, but the only seats together required a premium payment of an extra $30 per seat! We complained and they told us to let the computer assign seats for us. That worked and the computer ended up assigning us two premium seats together. By the way - I did see what was "premium" about these seats. They reminded me of spirit airlines. Overall it seems like frontier is now trying to find ways to charge customers for things that were previously included and it is somewhat intentionally deceptive. I appreciated the low cost of the ticket, but I was left with a bad feeling overall. Spirit airlines is an inexpensive no frills airline as well but at least they are upfront and direct. I will fly with them next time if I have to, or go back to United.
Cons: I booked this flight because it seemed an unbelievable value. Well, the price was, indeed, too good to be true. Upon receiving the reminder to book, I discovered they charge not only for checked in bags but for carry-ons. Oh, and they charge more if you don't book more than 24 hours in advance. Oh, and they charge for choosing your seat (that I didn't go for). The food for purchase stinks (only bad snacks for a four hour flight), the seats are uncomfortable, it did take off and arrive on time, I'll give it that. But after adding on $120 for my checked carry-on fee, it was no bargain, I will never fly this airline again.
Pros: Flight was smooth and attendants were courteous
Cons: Flights were delayed both ways, seats were not adjustable, no free snacks
Cons: Flight delayed 5+ hours, received no notification from kayak
Pros: Absolutely not one positive comment on this airline.
Cons: I have never and probably will never have such a negative experience with an airline as I did with Frontier. The staff was rude and unruly. I was dealt with unprofessionally. Every process used was executed poorly. Then to top it all off I was contacted about the location of where my bad ended up.. Once I went to retrieve it, they no longer knew of the location. It took the employees an hour to find my bag and then I discovered it had been ripped open with missing items and they failed to mention that information when they called me with the location of it. Poor customer service and I would be embarassed to be a frontier employee.
Pros: ease of booking, checking in, utilizing app as boarding pass.
Cons: was surrounded by babies in all rows around me but they were cute so it was alright.
Pros: Everyone was very nice. They tried very hard to please. I pre-boarded with my son, so my boarding was excellent.
Cons: It was the most uncomfortable I have ever been in a long time! I guess you get what you pay for. I know the flight was cheap, but I had to get to Texas fast and affordable. So this flight absolutely met my needs.
Pros: The crew were friendly and polite. The cabin was a comfortable temperature.
Cons: I'm only 5'9" but there was no room to stretch my legs. The rows of seats are too close together. Basically I had to sit down for 4 hours and not move. And it didn't help that the kid behind us kept banging the tiny tray table on the backs of our seats, even though that's not your fault.
Pros: Pissed to be charged 60 dollars for a carry on briefcase. Fuel costs are down its about time these airlines stop gouging us. I try not to fly Frontier and this reminded me why.
Cons: 9 hr delay. Having to pay $45.00 per bag. Staff at departing terminal extremely rude. Seats are very uncomfortable. No leg room, even for short people. Had to pay for drinks on flight. No peanuts or pretzels.
Pros: got there safely and our checked luggage went with us ; plus the employees were nice but that's about it. Could've been worse but won't Frontier to make it so in the future.
Cons: We were late arriving on both flights, online check in didn't work, had to pay extra for ANY seat and for all other things that aren't normally paid for on other airlines and the airline overall is obviously barely making it. I thought that major carriers such as Delta and United were bad but Frontier and so many others that are cut rate airlines make them look not so bad which is why I'll go back to flying with them and Frontier will probably never see my money again.
Cons: Flight delayed over 6 hours and they still charged an arm and leg for everything
Cons: My flight was delayed because the pilot was too fatigued. Instead of calling ahead so someone could be there, he just canceled the flight. Full plane leaving Vegas. He just wanted to party in Vegas instead of Houston. I missed a very important event. He didn't go over hours, he just didn't feel like flying any longer. Gate attendant said this wasn't the first time he had done that to them. They did it to me!
Pros: Nothing. Worst Airline. Will never travel in this Airline. We will ask everybody to whom we know not to travel in this Airline
Cons: The flight was delayed 3 hours on the way out and the return was on time but the departure gate was changed and the terminal information AIRPORT-WIDE was not updated to include the sign at the gate. The lady did not announce the change and 3 of us missed our flight. The choice was to wait until Wednesday or purchase tickets from another airline. $1000 later we were on our way without an apology. I will never fly Frontier again. You get what you pay for.
Pros: The lines were short. Staff was friendly. The prices were great! This is a very professional air line and I will definitely use them again. A few things to improve on: simple things like complimentary coffee or water would be nice. Also, a magazine for flyers would give us a nice touch of entertainment. These are small things that matter.
Cons: No complimentary water or coffee.
Cons: The staff at the Frontier check in desk was extremely rude. (Which I can imagine is because they spend their day getting fussed at because of how awful Frontier is). I was charged over $100 per way for my family to bring very small carry on items onto the plane. I have NEVER heard of being charged for very small backpack sized carry ons. When I questioned the staff member, she looked at me and literally did not respond. She stared at me like I was speaking another language. I waited over an hour and a half for our checked bags to come to the baggage claim area. Everyone was looking for Frontier staff to help us as our bags didn't seem to be coming. The two staff members we found were HORRIBLE and extremely rude. They stood there leaning against the wall staring at us and telling us they couldn't help us - It isn't their department? The seats are uncomfortable- they do not recline at all. They charge for EVERYTHING on the plane- including drinks (non-alcoholic). Overall, the staff was rude, the charges were outrageous, and the flight was uncomfortable. I have never had such a horrible experience and will NEVER fly Frontier again. .
Cons: poor customer service poor relation of important flight updates and statuses. Will avoid flying with frontier by any means necessary.
Pros: clean plane
Cons: I haven't flown Frontier in a while. I didn't realize I have to buy my seat too? What the heck is that? Sure it's only another $13 min. But here's the catch, you get a seat They've replaced the pull down table with a small flip down "table" that is about 1/3 the size of a standard table. While this does offer more legroom, it makes eating difficult and uncomfortable. I could not rest a standard square salad container on it during the flight. Luckily, I had a plastic bag from the vendor that I could put over my slacks to act as a big placemat. I didn't want to spill dressing on my pants. No WIFI onboard In short, I will be avoiding Frontier in the future. I do fly budget airlines like SW, but at least the attitude there is better. And what you get is clear.
Pros: Smooth flight. Non stop. Boarding was easy, as I was a wheelchair passenger and went in first. Flight attendants, one was very pleasant, another one not so much. The snacks were fine.
Cons: I missed on flight entertainment and the seats were not v comfortable. Did not recline either. Selecting a seat price and baggage price added up, so that the total was quite as expensive as other airlines. I didn't like that.
Cons: Start with paying for a carry-on, which made this "cheap" flight as expensive as a better airline. And paying for a seat assignment?! Didn't get a chance to experience paying for water onboard, as the entire flight was cancelled. Thanks to their lack of connection to other airlines, they couldn't get us where we were going prior to our RETURN date. So our lodging, car rental, etc all were completely wasted, at our expense - no vacation, but still had to pay for it. "Nothing we can do, sorry, it's the weather..." Really?! Weather explains a delay, not torpedoing the entire vacation. This airline is the absolute pits.
Cons: Nickeled and dimes you to death. $90 in baggage fees and I booked online! Would have been more at the gate! Plane was filthy. I've never seen a plane that filthy. Not dirty. Filthy. Disgusting. Then, the joke was, if the plane is going down the oxygen masks will be coin operated. I heard several other people say they would never fly Frontier again either.
Cons: I get their and theirs no one to check me in. I was an hour early and a half early and yet,I didn't see anyone at the front desk. I kept asking the flight group next door if they Had a clue weather or not they were their, and all I got for an hour str8 is " they'll be back shortly ". They never came. I missed my flight. And important meetings in Texas. Now I'm Re-schedule for Friday. When I'm Suppose to Be their Before Thursday. And besides all the "BS" they Charge You Extra and Hella Expensive on the Baggage and carry on. It's like ur Buying a House with all the Hidden Fees they Don't Mention. ***Worst Experience Yet
Pros: The boarding reps were very nice and accomodating
Cons: There was no earbuds or tvs or anything to entertain us.
Pros: Hidden Fees w/ bags was disappointing. Food was mediocre.
Pros: Staff was very nice
Cons: Flight delayed for or more hours sat on runway for at least two expected at least a free drink but was still charged for every soda and snack bar
Airlines flying from Alaska to Texas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Texas
Masks required on board, masks provided on flights from Alaska to Texas
Social distancing seating
Middle seats unavailable to book on flights from Alaska to Texas
Testing for antibodies, testing for symptoms for flights from Alaska to Texas
Waiving of change fees. Search flexible flights from Alaska to Texas