Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Wisconsin
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Wisconsin with an airline and back to Alaska with another airline.
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Scores according to KAYAK customer reviews
Pros: "the head rests where best ever for shorter person .crew friendly.kept informed."
Pros: "The crew and timeliness of this airline is hard to beat!"
Cons: "Had the exact same meal on both of our flights. Flight from Seattle was one hour late in departure."
Pros: "I wish I didn't have so many lay overs to go Kiev from Anchorage. Long flights no longer have free meals or drinks."
Cons: "At least one less lay over. I didn't have a good experience because SOMEONE, either Alaska Airlines or Ukraine International lost my baggage! I hope to get it back today!"
Pros: "Great food vegetarian options and they gave us nice things like blankets and pillows and slippers and a toothbrush."
Cons: "More options for movies/tv in English"
Pros: "Flight was on time, service was great & schedule was convenient for me as s traveler."
Cons: "Flight was canceled with no notification."
Pros: "I requested an aisle due to being pregnant and once people started checking in I was called up and they had switched my seat. (It was red eye flight so I didn’t get to experience food/drink)"
Cons: "Seats are small (but I am pregnant)."
Cons: "Screens on the back of the seats. Long flight with no entertainment."
Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."
Cons: "Everything was great."
Pros: "Nothing. Perhaps the airline model."
Cons: "Virtually everything. I will never use CE or most likely any Chinese airline ever again. Oh ya. Shanghai is a shithole."
Pros: "We were flying international and bags were checked through to our final destination AND AA did not charge us for our checked bags because it was booked as part of an international ticket. (which I didn't learn before flying so it was a pleasant surprise, most airlines want to charge you for the domestic leg of your flight)! They allowed us to board early and were very accommodating for our family of 7. I finally figured out the in air entertainment on our devises, which didn't seem to work on our previous flight. Snacks were minimal."
Pros: "Pre-check, loaded and landed on time. Great pilot on the way home back to O'Hare. All flight attendants were super to work with...no hassles/problems."
Cons: "No pillows for 6.25 hour flight:("
Pros: "Pilot information/announcements."
Pros: "From check-in to boarding to in-flight hospitality, Alaska Airlines provided to notch service. They're unequivocally my favorite airline."
Pros: "Alaska Airlines is consistent in their service. Their check-in, gate, and flight crews are always pleasant and helpful. It is always a stress-free process from start to finish. They have been my airline of choice now for about 3 years and I enjoy flying with them."
Pros: "Not much at all really. Getting off the plane was nice."
Cons: "I didn't like being at the airport all day to be within 15 minutes of boarding and all of the sudden the flight was delayed 5+ hours. I could have gotten a hotel for the night again. Then after we get on the flight we have to sit in Seattle for an hour and a half because they had to fuel the plane up and switch crews. Not impressed."
Pros: "Easy, no bumps, all my luggage arrived."
Pros: "For the most part everything was good"
Cons: "The plane was small and the guest in the seat next to me occupied his seat and made himself comfortable enough to extend himself into my space as well. I paid for my seat and didn't expect to have to share it with anyone else. It made the three hour flight a bit uncomfortable."
Pros: "Flight crew were extremely friendly and helpful"
Cons: "I was seated in 19A and they had already ran out of the Chefs sandwiches by time they got to my row."
Pros: "The staff was awesome! Thank you! It was my first time flying Alaska & the ticket crew was great coming from Alaska to Denver. I will definitely fly Alaska airlines more now."
Pros: "My first time flying alaska and it was fine. Probably the best part was that everything was on time. I gave zero stars for food and entertainment because there was none. I was happy they were considerate of people who wanted to sleep during the flight since it was overnight."
Cons: "For such an expensive long overnight flight there was no food, and I had a 5 hour layover."
Pros: "Friendly and courteous attendants"
Pros: "Everything was wonderful and thank you for making it a positive experience."
Pros: "I love how prompt, if not always early, your boarding and flights were/are. While you're crew on all the flights weren't effusively warm they were all polite and cordial enough. Over all I would very much like to fly Alaska Air again, partially because it would mean I'd get to see my newfound boyfriend in Alaska again as well. Thanks for everything, and keep up the great work!"
Pros: "Everything great."
Pros: "Having a place to plug in our iPhone and large luggage compartments. The airplane was very comfortable."
Pros: "We did not have any food on the plane, so I can't rate it. The fruit pack looked like a good choice someone had near me. The price of the food seems cheap compared to how much they charge to eat in the airports"
Cons: "Seats are very uncomfortable for long trips and red eye flights. If I was able or knew better, I would've flown first class."
Pros: "Charging station in the seat"
Pros: "Had found out that when I had booked my flight...I had a whole day layover in Portland. Alaska Airlines was accommodating in changing that flight for me for low charge. Was very please with that customer service"
Cons: "Seats are small as hell in Coach. Makes you want to fly first class"
Pros: "The options for entertainment are nice. There's a large variety of shows to watch, even some free. You can rent a tablet or watch on your own device."
Pros: "The boarding process was good... and we got in early."
Cons: "The food was expensive. And no entertainment system."
Pros: "They were there when needed and got the whole party to the destination through TSA, and to the connecting flight gates after we landed. We were seated in the back of the plane, had a very short layover, and had to get from gates "N" to "D". Not being familiar with the airport, we probably would have missed our flights, had it not been for our "airport guide". If you can get your carry-on luggage checked for free, (only offered when the flights are full) this is an awesome service!"
Cons: "Not sufficient time between flights - catching next leg to Atlanta. Had to literally run to another concourse to make flight even though the arrival from Anchorage was on time."
Cons: "For such a long flight at night we weren't offered a pillow to use or blanket and the seats are so small and cramped it was hard to get comfortable.one snack was offered the whole flight and the prices were too expensive to order."
Pros: "Crew was excellent. Flight was smooth and on time. Didn't purchase food or entertainment. Ate prior to the flight. Seats are very cramped in coach area. I'm not a big person but the guy beside me was and spilled over into my space. Uncomfortable! Upgraded to first class for the next leg of my trip."
Pros: "Flights good"
Cons: "You annoying for sending these all the time so you going to keep getting this unless you stop"
Pros: "I loved the humor of the hostess. I was originally booked on a later flight but the kind and helpful staff got me a earlier flight that got me home much sooner"
Pros: "Smooth flight, on time!"
Cons: "Lack of service from flight attendance"
Pros: "You need a not applicable option, as I did not partake in the food and there was not entertainment on this short flight. Quick flight! Arrived early!"
Pros: "There were no problems."
Pros: "Boarding was quick, and their newer planes are really streamlined, but this wasn't one of them."
Cons: "The actual food they offer was sub-par or unavailable. Bring your own."
Cons: "1. I sat at a window seat watching baggage handlers look at my bags with the fragile stickers all over both of them, then purposely flip them upside down and slam them on the conveyor to plane. Once I got to midland and opened my bags my boxes of Business supplies were damaged to the point that they have to be thrown away. If I could have insured my bags I would be suing Alaska airlines for the replacement of my damaged items, and the firing of the handlers that did the damage, including the loss of of money that I couldn't make because I couldn't do my job. 2. I informed stewardess that I was recovering from a dislocated shoulder and asked for a pillow or something that I could rest my arm on, that never happened and I had to sit for hours on the fight in discomfort and pain all the way. Thanks for making my flight a comfortable one. 3. I wasn't allowed to purchase anything on any flight with the cash in my pocket, including Wi-Fi / entertainment. Because I didn't have a credit card. This is a foul idea your company has. My cash should have been efficient enough. It is legal tender anywhere in the world but your airplanes. In my opinion I feel that your airlines suck and owes me the amount of 135.00 for the replacement of the items damaged, plus the amount of the tickets I paid for because I didn't receive the services in which should have been courteously given by your company. And apologies for that crappy treatment of me and my property. Just because I'm not one of your gold members or a credit card holder or first classed passenger shouldn't give your employees the right to treat anyone this way. I flew all the way from Alaska to midland to do a job and couldn't do it on time because of this treatment and damage. What would you do if this happened to you? Would you feel satisfied with how your company handles its PAYING CUSTOMERS???"
Pros: "Crew was very friendly and plane wasn't overbooked, which was nice."
Cons: "The flight was delayed, which was inconvenient!"
Pros: "clean plane - timely - good crew - flight rough but pilot was communicative about it. Arrived on time. could not have been better"
Pros: "It was a great trip. Thanks to your staff for helping me get home for Christmas on a budget!"
Pros: "The entertainment options are good as well as free messaging on wifi"
Cons: "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "The crew was helpful."
Cons: "The comfort of the seat could be better."
Pros: "Free entertainment"
Cons: "More comfortable seating"
Pros: "The crew was not overly friendly"
Pros: "Quick boarding process and take off. Flight was slightly late but the staff expedited boarding and take off. Staff is friendly. Service was great. Beverage service was great. Baggage was quickly at baggage claim."
Cons: "Even though its a short flight better food options for First Class would be appreciated."
Pros: "Yes crew was amazing"
Cons: "May be more frequent hydration"
Pros: "The crew is nice"
Cons: "Boarding was horrible."
Pros: "Flight attendants were nice"
Cons: "The flight didn’t leave on time because the plane wasn’t ready for takeoff (the engines had to be warmed up... WHY would that not be ready when it was time?!) so we left 30 minutes late, didn’t make up any lost time at all in the air and we ended up missing our connecting flight because of it all."
Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"
Cons: "The Anchorage airport was FREEZING cold and it was August, maybe a little less AC IS IN ORDER"
Pros: "Boeing 777 fantastic plane, great attention from the staff Quiet and comfy"
Cons: "NOthing really"
Pros: "The crew was amazing! They were all so nice and helpful"
Cons: "The WiFi didn’t work"
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Pros: "Good service"
Cons: "Video system locked up at my seat"
Cons: "Everything. Awful plane, seats and service"
Pros: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Cons: "Carry brewed decaf coffee."
Cons: "ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements."
Pros: "Everything was fine. Delta did a great job."
Cons: "The kid screaming in my ear for 3 hours"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Pros: "On time"
Pros: "The service, free entertainment."
Cons: "- Put a special meal request. Meal request (vegan vegetarian) was confirmed on my boarding pass. However, when service came, flight attendant informed me that "I don't have any left. sorry". So I went 15 hours without food. - Ceiling light was "broken" and falling off. The light would not turn off, so I went 15 hours with no sleep. Overall very rude and low standard service."
Cons: "Cabin was too hot!!!!"
Pros: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Cons: "Crew attaitude is not really pleasant with passengers"
Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Pros: "No issues at all. Great service all around."
Cons: "the flight attendant gets the order starting from the back and by the time she gets to the front there's no more selection for breakfast except for what is left that nobody like."
Cons: "Cramped seating for premium Econ"
Pros: "Everyone was very friendly and courteous the plane was very comfortable!"
Cons: "I know things happen but it didn’t make a pleasant travel experience sitting on the plane for almost 2 hours and the fear of missing my connection to NO"
Cons: "The crew do not know precisely their proceedings. This cost me alot of money, effort, and time."
Pros: "Cannot. Figure out how to use the wifi."
Pros: "Crew was very helpful."
Cons: "On the way to Minneapolis the plane was BEYOND PACKED. There was no room for even my backpack."
Pros: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Cons: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."
Pros: "Was able to sleep for once. Nobody in center seat."
Cons: "Crying babies"
Pros: "Delta has great seats, friendly employees and engaged managers and pilots. Even their customer service Center reaches out to help on suggestions. I am flying to Portland for School over 40 round trips and I am saving $4,000 vs Alaska Air. Plus I get miles and discounts with the Delta Amex Card. I am very pleased."
Cons: "I don’t like harsh change in schedule fees but it forces me to plan. I wish the Seattle to Portland Eve flight landed in time to catch Portland Rail system at 11:50 PM"
Pros: "Gate personal kept us notified about flight delay. Flight crew was very positive on plane and they were as miserable about the delay as we were. Snacks and drinks were brought out. The gate crew keeping us updated is what saved the name of Delta. If she didnt do that people would have been angry."
Cons: "Flight was supposed to depart at 0730. Actual departure was 1045. Three out of seven of the flight crew were not happy about how badly they were being treated by call center and /or management while they were delayed with us at gate. Snacks were brought out because of delay but they were just junk food. Nothing I could eat due to allergies."
Pros: "great staff . clean. current movies"
Pros: "Good service smooth flight"
Cons: "The food on bosrd"
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "Polite and thoughtful crew took care of our needs. Beverage service came through at least twice. Crew persevered through difficulties with the in-flight entertainment system and finally got it to work for us. :)"
Pros: "The flight got us from Anchorage to Atlanta on time."
Cons: "No A/C vent controls for each seat. No reading light for seats. No flight attendant call light buttons were accessible. NO WiFI or video entertainment. Coach plus seats were just like the rest of coach, just in front of them. Seats would not adequately recline. The plane was still PACKED."
Pros: "the staff"
Cons: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"
Pros: "We have been flying Delta more often lately. Great service, newer planes in and out of Alaska, and affordable first class tickets. Snack basket had chocolate bars..."
Cons: "Short 3 hour flight-no complaints"
Pros: "I make this trip every month. And this crew is the best I had in a while."
Pros: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "No seat assignment prior to arriving at the gate"
Pros: "I liked that from China to Seattle on the flight itself they took very good care of us making sure we were all comfortable, hydrated and well fed."
Cons: "The Shanghai airport did not open luggage drop off until 3hours before my flight when I was told it would open 5 hours prior, as well as tried to get me to leave to rent a hotel for the night as my layover was a few hours, then delayed Seattle boarding for over 45 minutes, once we were on the plane we were then told we were number 25 to leave therefore leaving us another hour and a half of a delay."
Pros: "Seat was comfortable and the crew was friendly and helpful."
Cons: "They couldn’t have done anything better, I guess their protocol was a bit different because of covid-19 but they did very good and I’m not sick!"
Cons: "Someone stole flight attendants wallet, the plane was fairly empty but they still crammed us in the back. Had to wait for police to board plane to find out who stole wallet."
Pros: "Nothing to write home about."
Cons: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Cons: "The boarding process was horrible. The agents we not organized."
Pros: "Getting from one location to my destination. Making sure to keep us updated on why we would be late to final destination."
Cons: "No Dr Pepper, WiFi wouldn’t work, no entertainment, snacks were okay, crowded."
Cons: "More room is what everyone wants. It’s unrealistic though. First class was pretty comfortable."
Pros: "Everything was super comforting"
Cons: "The flight are always subjected to delay ... I didn’t like that..."
Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."
Pros: "My plane was downgraded to a smaller and the weight restricted. I was unable to get on my flight at the designated time so now currently sitting in another plane 2 hours later and still haven’t left for my destination GRK. This is the worst I’ve been treated since flying with American Airlines."
Cons: "If I was able to get on my original flight without downgrading and weight restriction issues. I am highly inconvenienced by American Airlines"
Cons: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Pros: "More entertainment options, plugs for charging electronics, and better food"
Cons: "Pretty much everything could have been better, including the plane"
Pros: "Boarding was quick and well organized. Crew was friendly."
Cons: "By the time the snack service was completed, the plane was already descending and the crew had to pick up the service items before people had a chance to finish."
Cons: "On the red eye from Anchorage to LAX in Business class the A321 was ok as far as comfort. Same duration flight fromLAX to MIA, same plane, but we received a nice pillow and blanket, as well as a little travel kit and bottle of water. Seems strange there are different standards for the same duration"
Cons: "Everything comfort communication"
Pros: "The crew was amazing on our American flight from DFW to PV"
Pros: "Crew had great personalities"
Cons: "Late to leave and arrive"
Cons: "Flight was delayed twice, plane was old and dirty in need of maintenance. We had Hard landing and had to unboard onto a people mover. Thankful it was a short flight."
Pros: "Offered a seat in the exit row at the gate. Accepted it, of course. Duh."
Cons: "Boarding was very slow with so many passengers wanting to carry on all their earthly belongings. I was unaffected as I had checked my bag at the gate, but for some there was no room at all. Some early boarders were allowed to exceed the one-bag in the overhead rules."
Pros: "Flight delayed for 12 hours. Had to reschedule both flights"
Cons: "See above. Missed work."
Cons: "Flight was delayed 90 minutes"
Cons: "There was a delay from Charlotte to Dallas but not too much so it was fine. Once we arrived in Dallas, however, it took an absorbent amount of time for the crew to open the door. On top of that, the skyline in Dallas was broken down and it caused me to miss my flight completely. I’m a student so I don’t have much money so I had to “sleep” in the airport because I couldn’t get a hotel voucher due to the fact that I missed my flight due to the airport and not the airline itself. My next flight is tomorrow morning but now takes away time from an incredibly busy and tight schedule that I was on. Not happy at all with the Dallas airport."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Pros: "On time departure, early arrival. Comfortable journey. Our pilot was a woman! Go girl power!"
Cons: "The WiFi did not work. You couldn’t download the American Airlines app. The crew forgot to give me my complimentary drink. After attempting for 10 minutes, Gave up."
Pros: "overall service was good as expected."
Cons: "overalll service was as expected."
Pros: "Great and friendly airline crew"
Pros: "Quick and painless flight"
Cons: "The food is very tasty, but AA has not changed the menu in at least one year."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "On time, good food, good entertainment and comfortable seats."
Pros: "I loved our flight from Anchorage alaska to Los Angeles California. Flight attendants were kind and helpful. We had plenty of leg room and it was great flight. Loved our window seat."
Cons: "I didn't like that the flight attendants snarky attitudes when we would ask for son."
Cons: "Delay, first told it was weather related, then mechanical. Re booked on a flight by AA that would never make connection. Paid over $1,000 for a flight leg that one way and direct on another airline (Alaska air) was $281.00 and the agent took so long to find redirect flight that they couldn't book. Total mess! While struck on the second leg and speaking with AA customer service about the reschedule I was told that they didn't have the ability to rectify the error because they no longer had control of my ticket and that I had to take into consideration that three was an event in San Antonio that caused delays network wide that added tio the initial issue... HOGWASH! 1) it was another AA issue where an AA aircraft drive of the runway while I was in flight on the first errant leg. 2) if they had just been straight from the outset, I wouldn't have been delayed. I will never fly AA AGAIN!"
Pros: "There were empty seats close to me, so that was great. The food was pretty good and it was nice that the wine was free."
Cons: "The screen on the back of the seat in front of me did not work well at all so it was difficult to watch movies. (I had to press multiple times to change the screen from one display to another.)"
Pros: "The crew was friendly There was a bit more legroom than usual"
Cons: "There was a 2+ hour delay We had to upgrade just to get two seats together but found that the plane was not full when we boarded. I could have saved about $50.00"
Pros: "On time for both flights"
Pros: "Crew was good. Relatively quick flight. Plane was not crowded, up to date plane."
Cons: "Food was not very good.. but typical airline fare. Japanese airlines do better food."
Pros: "The crew was fantastic, the flight was smother and on time, boarding was timely"
Cons: "The plane was older with a poor entertainment system"
Pros: "Service and staff were great!"
Pros: "I liked that the pilots didn't have any trouble with flight"
Cons: "I didn't like how there was wifi available, but it wouldn't work"
Cons: "The layover was supposed to be an hour...ended up taking 3.5 hours!"
Cons: "The flight movies and entertainment were down the whole flights but only for our seats. Which on an international flight was the pits."
Pros: "Had good bathroom access and place to stand in the back galley so you could exercise and stretch as this was a connecting flight and I had been in the air a long time."
Cons: "The older woman stewardess was rude. I tried to give her my papers and she ignored me. So I put them in the pocket and the man next to me saw what happened and she responded to him. Curt. The plane is old and no individual TV. The food choices were very limited. I felt like cattle rather than a relaxing flight. Flying use to be fun and exciting and part of a great trip. Now it is endured to get on a trip."
Cons: "The flight needed to be changed because of technical issues. We arrived much later."
Cons: "6 hour delay"
Pros: "The flight was quick and easy the gate agent was less then helpful but our flight attendent was wonderful"
Pros: "very smooth, ontime ride.. kool"
Cons: "everything was ok"
Cons: "Having to check my carry on bag. Brought only a carry on to avoid baggage claim, but was forced to check it anyway. There is NO organization to the boarding process, so in the free-for-all at boarding, people in any boarding group are let through with WAY MORE than 1 carry on and 1 personal item, leaving no room for my bag and I was in group 2 (not sure how many groups there are). Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."
Cons: "a little difficult to check in on line as we booked through Finn Air but was AA operated therefore the many reference codes did not work and had to call agent but got it worked out."
Pros: "Although my flight was delayed and I had to take 2 connecting flights to get home my baggage also made it home with me."
Cons: "Seats were uncomfortable. The flight was so loud, it was like driving down the highway with the windows down. AA automated messaging services called me to update me regarding my itinerary change when my 1st flight was delayed and provided wrong information which lead me to attempt to board an incorrect flight causing confusion and frustration."
Cons: "I was in coach. I am 6’2” and my legs were pressed against the seat in front of me for the full 4 hours. Uncomfortable."
Cons: "Need power outlets at seats."
Pros: "Free DirecTV due to broken wifi"
Cons: "Plane was roasting even after turning down, seat pitch is now smallest I've had (their app lied)"
Pros: "Quick boarding and early arrival"
Cons: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Pros: "The crew was friendly"
Cons: "The seats are small, no real space, things over all looked run down, feels like I’m taking a city bus but even those have more room."
Pros: "From Ohare to Wausau is only 35 minutes, so . We did have a beverage service and a snack !"
Cons: "2 Hours late"
Pros: "Staff was very friendly"
Cons: "Upgraded to economy plus and was not comfortable for my hips"
Pros: "The base price is better than Alaska Air. The travel time is acceptable."
Cons: "The base price is for a cramped seat with no checked bag included. Food and entertainment are also extras The human element has been eliminated from the check in process."
Cons: "lost bag"
Pros: "It was generally quiet and peaceful. I called the stewards at one point and they were very prompt and attentive."
Cons: "Teeny tiny seats on an overnight flight? I had to ask my rowmates to clear the row so I could find my glasses that had fallen under my seat because there simply wasn't room to maneuver even an arm down to manually search for them. This is not to mention that most people sleep on these flights; how is that comfortable for most regular Americans?"
Pros: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Cons: "Uncomfortable seat cushions like all of our United flights. This was the 1st United crew that was at least friendly!"
Pros: "For the amount I paid I'm surprised all we got was mixed nuts! Very disappointing! I hated watching movies on my iPhone, wished you had mounted headrests"
Cons: "Free food or more snack options! Tv consoles in the headrest"
Pros: "My flight attendants on my flight were wonderful and so was the boarding crew at San Fran's airport to Las Vegas were awesome as well. The space I had on my connecting flight to vegas was awesome and the feature it had to charge devices were a nice too."
Cons: "The crew at the front desks and at the boarding area for my flight from Anchorage, AK, to the San Fran airport however, were extremely rude. The rating for the crew is a 2 because although my flight attendants were awesome, but the service given to me and to my fellow flyers by the Customer Service Agents/Reps at the front desk and the training of a newbie at the gate, when boarding at the Anchorage, Alaska, airport was terrible. They were extremely unprofessional and did not seem to care that the tones of their voices, their facial expressions, as well as their body language, showed that they lacked the manners and knowledge of compassion, respect and courtesy. Their rotten attitudes were insufficient at making the customers/guests of the airlines feel comfortable before flying. I did not appreciate being spoken to the way some of the reps did."
Pros: "The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up."
Cons: "I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been."
Pros: "The plane seats were comfortable and I liked the entertainment offered."
Cons: "Crying babies."
Cons: "The bathrooms were dirty out of toilet paper. The food was mediocre at best. The delight wasn't delayed hours and no one informed us about the status at any point in time. Overall I did not like airchina and I would not choose them again if"
Cons: "Worst customer service of my life. I will NEVER fly United Airlines again."
Pros: "Uneventful. Pleasant staff."
Cons: "Airplane seats, they're never very comfortable. Unfair to have to pay more for exit row. Headrests and seats are just not pleasant."
Pros: "no delays!"
Pros: "Absolutely nothing"
Cons: "If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight"
Pros: "The option to control my personal tv."
Cons: "Bad service. I was ignored when I it was time to order a drink. The attendant scolded me for using my service button. I wouldn't have used it if they hadn't entirely skipped my row. There were three of us sitting debit cards in hand to order drinks. The same attendant was very rude to a family with a small child and a man trying to put away his baggage at the start of the flight. I will avoid united in the future if possible."
Pros: "I ended up missing my connecting flight because the flight left the airport almost an hr late....once i get to my connecting flight...ive missed it...soooo i had yo wait 4hrs for the next available flight & missed my doctors visit......im sooo pissed....."
Cons: "Missing my connecting flight"
Pros: "Boarded on time. That is all."
Cons: "After boarding, we waited on the plane for a long time before they said there was a mechanical problem and we would need to deboard while they fix it. After waiting another four hours they finally canceled the flight. They couldn't get us another flight and said to come back the next day to see if there is another flight out."
Cons: "I was not told that if I voluntarily checked my carry on bag I wouldn't be able to make flight changes later."
Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."
Pros: "Plane was on time"
Cons: "I am 5'4" and had no leg room. My knees touched the seat in front of me the whole time. The in seat entertainment was broken on the entire plane for the flight. Simply won't ever fly in a plane so cramped ever again."
Cons: "Same as above. Loading of front of plane first."
Pros: "The one crew member that talked the whole flight was nice"
Cons: "Entertainment was not given freely, as if you didn't just pay 300 per ticket to fly on United. It would cut in and out just to tell you it wanted your credit card. The seats were so full the middle person doesn't even have room to sit up straight without touching shoulders"
Pros: "ONLY 3 OF 10 CHECK IN DESKS OPEN FOR 250 PEOPLE. TOOK OVER 90 MINUTES."
Cons: "Lost my bag"
Pros: "Flight was great."
Cons: "Only negative was that the seat was cramped, not much room."
Pros: "Boarding and crew"
Cons: "Service, look like you have to purchase everything from food to entretaiment."
Cons: "The flight got cancelled"
Cons: "Lost my luggage and made us late"
Pros: "Quick boarding"
Cons: "The controls for my TV didn't work and when I asked for it to be fixed, the attendant told me in a frustrated way that she guessed she could move me seats but then just walked away. For a 5.5 hour flight this was pretty irritating because I didn't have access to any entertainment but also I couldn't even turn the super bright TV off."
Pros: "Everything you are.."
Cons: "They canceled my flight, lost my luggage made me miss events in my life on my vacation and only comped me 20$ food ticket which is nothing in an airport. And I was stuck in an unfamiliar airport for 10 hours waiting for a new flight through another airline. Oh and dod I mention the bag they lost for a whole day was 50lbs of fresh Alaskan seafood and yes it all was thawed.... I will never fly United airlines again."
Pros: "Got us to SFO early crew was good."
Pros: "Needed to get to a hurting friend asap who's husband was dying. When I checked my luggage the delta employee gave me a heartfelt hug & words of encouragement Which meant more to me then anything. That's not in any training manual that's the heart of a great employee...."
Pros: "Once on the aircraft everything was just fine"
Cons: "First of all it was delayed, no big deal but once i checked in I wasn't even assigned a seat. I try to find an agent at the boarding gate and none to be found. They finally arrive 30 min before take off and then assign me a middle seat when I specifically picked my seat weeks earlier and of course was one of the last people to board barely enough time to search for a place for my bag and get to my middle seat in the back of the aircraft. Not even a sorry or any type of compensation for a terrible experience"
Pros: "New plane"
Cons: "The way you bord the plane"
Pros: "On time."
Cons: "United has squeezed its Economy class customers into seats that are tolerable only for the shortest. If I were an inch or so taller, I would have found the space intolerable. As it was, my knees were against the seat in front. For a flight as long as this one (over 5 hours from Anchorage to Denver), it was uncomfortable to say the least. The middle of the plane was nearly empty, because United charges $75 per seat for an upgrade. For the round-trip for two of us, that would have added $300 to our bill. The fact that so few are willing to pay the upgrade fee indicates that the increment is too large."
Pros: "Crew were friendly and helpful."
Cons: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."
Pros: "Weight restriction on the plane, almost didn't make it out"
Cons: "Late to leave anchorage because of a weight restriction. Flight was only 3/4 full."
Pros: "Good in flight entertainment"
Cons: "seats were a little less shitty but still shitty"
Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."
Pros: "Nice crew and asking if wanted more coffee also the coffee was really good and hot"
Airlines flying from Alaska to Wisconsin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alaska to Wisconsin
Masks required on board, masks provided on flights from Alaska to Wisconsin
Social distancing seating
Middle seats unavailable to book on flights from Alaska to Wisconsin
Testing for antibodies, testing for symptoms for flights from Alaska to Wisconsin
Waiving of change fees. Search flexible flights from Alaska to Wisconsin