Find cheap flights from Albania to Michigan

"Overbooked flight. No seat for me. I had to stay extra day because of it. No customer service available for a whole that time. I spent 3h trying to get in touch with them. No luck."

"My luggage got delayed, trying to reach out the airline and no updates for me where my luggage is and when it will be delivered to me."

"Very old flight"

Pros: "Super"
Cons: "I’m still waiting for my baggage"

Pros: "Everything"

Cons: "Never happened,missed flight"

Pros: "No I was very uncomfortable"
Cons: "Not have canceled my flight!!"

Pros: "Everything"

Cons: "Bought the premium economy on Lufthansa, but ended up on Eurowings. Food same as Economy, 1/2 the entertainment choices. Definitely not worth the money."

Pros: "Seat had spacious leg room entertainment was very good"

Pros: "Smooth flight. Fairly good meals. Friendly crew."

Pros: "Service in cabin"
Cons: "Na"

Cons: "Wish we had empty seat between us, w both the same name it should hv been possible. Special meal bland"

Cons: "A snoring passenger in a seat ahead of me. Tight seat."

Pros: "Staff was very pleasant , polite, and accommodating"
Cons: "No complaints except for the how long is the flight, but it’s a part of a journey"

Pros: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Cons: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Pros: "Staff is great"
Cons: "Food is not good."

Cons: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."

Cons: "Horrible flight"

Pros: "There were blankets and pillows for every seat. There are USB ports at each seat as well as headphone plugs."

Pros: "Flight was on time and flight crew was very good."
Cons: "The food was not very good. Leaving Germany, I expected better tasting food. Our food leaving the USA and going to Germany tasted much better."

Pros: "It's not only pilot/auto-pilot or only weather dependent for sure, but ride was extremely smooth. landing was fantastic. Entertainment options were great. Crew was friendly and attentive. Sucks for LH, but I had to one sitting next to me on the 8-hour flight! no crying babies, no snoring. yiey!"
Cons: "Maybe US is ahead, but my experience with 2 terminals at Hanover and Frankfurt was that information exchange isn't good. Gate number was available at the last hour or so, which then got changed. Not just this flight. many flocks of people were running around to find their new gate... also as I mentioned climbing several stories of stairs with carry-on isn't fun! Not on this flight, but on my initial departure from US to FRA, monitors said go to Gate B. I got in line for Gate B as there was some security check, then we were told there was another B?!@ We had to go down and take the bus for that...written.. No where!"

Pros: "Wi-Fi and in flight entertainment"
Cons: "I'm 6'3" cramped in economy"

Pros: "Great service. Comfortable business class seats."

Pros: "Crew and service was very good,"
Cons: "Reclining seats. Great for you but not the person behind you. It puts the screen about 10 inches from your face when the person in front of you reclines and it's impossible to lean forward and rest your head on the tray."

Pros: "The crew was pleasant, bathrooms clean. Despite a late departure we arrived on time."
Cons: "It was a bit warm on both flights from DTW to FRA and the return. I usually dress for flying assuming it will be chilly but it was the opposite, a bit warm. No individual air control either. the last meal served was a ham & cheese sandwich which tasted odd..I couldn't eat it, other meals were fine."

Pros: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."

Pros: "The entertainment choices were excellent and the service never stopped. The plane was comfortable and the bathroom clean. There was some turbulence, but that is not the fault of the airline, nor did it really bother me."
Cons: "There was a snarky attendant, but not all of them were that way."

Cons: "Lack of drinking water fountains at the FRA airport"

Pros: "Great crew!"
Cons: "The sound quality of the loud speakers for the announcement was awful. The sound for the movies was also not great."

Pros: "The crew was friendly."
Cons: "We were a little late with boarding. I prefer Lufthansa for travel, but I can think of a ton more, easy to serve, more healthy and delicious menu items. The food smells good, usually, but it isn't that great. The chicken I had was fine, but the side dish (sweet potatoes) wasn't good. The salad had too much radicchio, the soft cheese was too rubbery to cut (spilled my water doing so), the cake wasn't up to German reputation. Also, one flight attendant, got her own suitcase down, at least 5 times, stretching directly above me, with her jacket in my face and never apologizing. My seat wouldn't recline, nor could other peoples. This is why I paid to choose my seat, so I could sleep, more easily but I sat upright the whole time."

Pros: "The crew did a great job. The flight turned out to be nearly 10 hours since we had 150 knot headwinds. The food and free wine made things much to tolerable. You can't go wrong with Lufthansa."

Pros: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Cons: "Would have been nice to get upgraded to premium economy since they had seats available."

Pros: "Everything was fine even though the plane was late,"

Pros: "Great Service Great Stuff will continue with LH in the future"

Cons: "Sounds in TV doesn’t work"

Pros: "Great service from a super crew. On time."

Pros: "Flight and land was smooth. I like Lufthansa, because it is safe."
Cons: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"

Pros: "No vegetatarion food on return flight"
Cons: "No vegetarian food on return flight from Frankfurt"

Pros: "ON TIME."

Pros: "Everything about this flight was amazing. The food was fantastic, the service was better, and my comfort was always at maximum. This company makes all American domestic companies pale in comparison."

Pros: "When my traveling companion suddenly became acutely ill the flight attendants stepped right in and assisted him to an available Business Class area where he could be cleaned up (including changing his soiled shirt to a clean one from the 1st Class supplies) and made more comfortable. They checked on him frequently during the rest of the flight and made arrangements to get us assistance off the airplane in Detroit and through the crowded airport in record time in order to get him to the ER as soon as possible. We are so grateful to them for their caring help during what could have been a very embarrassing situation."
Cons: "We had no complaints or suggestions. Flying with Lufthansa was a wonderful experience during a difficult situation."

Pros: "Flight cancelled see above"

Pros: "My flight from Frankfurt to Detroit on Lufthansa was very enjoyable. The crew were great. They were very friendly and attentive to the passengers. I would choose to fly on Lufthansa again in the future."

Pros: "I want to have it. I was expecting a serious and major company as yourself to provide it in a 3.t hours flight. This is how low cost / charters looks like."
Cons: "I area where we did the check-in is horrible. I understand there are security issues but in Frankfurt airport it is much better then Munich and I expect you to find the answer how to have both needs."

Pros: "premium economy was nice"

Pros: "Staff , food , wine"
Cons: "Sat too close to the toilets , bad wafting smells. Only 1 earphone on my head set worked, unless I jiggled the plug. The plug did not fit neatly into the jack ."

Pros: "The flight was on-time and very smooth. Check-in and baggage drop were incredibly easy. I also liked the self-scanning of the boarding passes to board. Great number of options on personal entertainment screen - including movies, tv shows, and music that people actually want to listen to! Great flight overall."

Pros: "Service by crew on board."
Cons: "Delay after boarding flight."

"I had a small back pack and a small suitcase. The boarding staff were extremely rude and wouldn’t let me take both on board. Only one small bag on board even though there was tons of space and I paid for premium seat. Also—they want you to wear their mask—even though I had n95. Will definitely avoid this airline in the future"

Pros: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Cons: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Cons: "Cannot ask for more"

Pros: "Everything"

Cons: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Cons: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Cons: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Pros: "Good"

Pros: "The crew was amazing, the seat was comfortable"

Cons: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Pros: "Nothing at all."
Cons: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Cons: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Pros: "On time take off"
Cons: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Pros: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."

Pros: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Cons: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Pros: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Cons: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Cons: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Cons: "I had a weelchair and nobody assist me in Viene in Austria"

Pros: "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Cons: "Boarding was incredibly chaotic, seats were old and uncomfortable."

Pros: "Great service on board the plane."

Pros: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Cons: "I really can’t think of anything I didn’t like!"

Pros: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Cons: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Cons: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Cons: "Delayed longer than the flight time"

Cons: "Food was ok. Flight was delayed."

Pros: "Crew only offered water once during the whole night flight. The entertainment programs regarding games was very restricted, both in terms of game offers as well as operation / handling"

Pros: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Cons: "That I did not fly this airlines before. They will be first on my list from now on."

Cons: "They cancel the flight without letting me know!"

Pros: "Everything OK"
Cons: "Arrived 5’ later, lost train"

Pros: "The flight in General. Small space with a large audience make things smaller. It's not a flight where one can relax. Grueling."
Cons: "Breakfast was just a sandwich and yogurt. Is this standard Austrian Breakfast?"

Pros: "The air crew service"
Cons: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Cons: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Pros: "Helpful service, decent food."

Cons: "Flight delayed"

Cons: "Behavior of AA"

Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."

Cons: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Pros: "No unnecessary waiting. Excellent service!!!"

Cons: "The delay in take-off"

Pros: "Smooth and fast"
Cons: "Nothing"

Pros: "We have children and the crew was very helpful in making it an easy boarding process for all of us."
Cons: "Initially we were jammed into a gate area with all guests and it was absolutely horrible and not safe, especially with our kids."

Pros: "Crew was very friendly and helpful"
Cons: "Should have more movie choices"

Pros: "Salzburg airport connection first leg flight"

Cons: "It was advertised as Austrian Airlines but when the details came through afterwards only then did it state that it was a United Airlines flight. So, I can't rate this flight because it had nothing to do with Austrian Airlines. You need to update your site so that it clearly states "Operated by..." when people are booking."

Pros: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Cons: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Cons: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Cons: "you pay austrian but flights are operated by diff. companies regularly delayed or cancelled flights eg. last one - 3hours delay no info provided no info ahead any question?"

Pros: "I like the service,was great, flight was smooth,great team!!!"

Pros: "The food was amazing"

Pros: "No problems, about what you'd expect from a cheapo flight on RyanAir, EasyJet, etc. Maybe Austrian Airlines should consider spinning off this line, like Austrian East, so customers don't expect major-airline standards on this trip. Very polite crew."
Cons: "Vienna Airport lounges are not worth the price of entrance. If you don't get free entrance, don't bother."

"2 hours delay without explaining as why"

"No comment"

Pros: "The crew was great and seating an entertainment options were wonderful."
Cons: "Food. Other airlines in Asia have a far better selection of meals."

Pros: "Easy boarding, friendly crew, good food"
Cons: "Nothing to report"

Cons: "Amazing"

Cons: "Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”."

Cons: "It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly"

Pros: "Yes but when you offer a blanket deliver a blanket :)"
Cons: "When you offer a blanket or to heat up the food follow through :)"

Pros: "BA has really comfortable arrangements and seats."
Cons: "Boarding at Gatwick was a bit slow and disorganized."

Pros: "One of the crew used bad words toward one of the passenger ..!"

Cons: "You have to pay for food, snacks and water on this flight. there were no complimentary snacks or drinks given."

Cons: "They never never never should have allowed those children on the plane. They knew it before take off and they looked the other way"

Pros: "Staff/crew were fantastic, extremely friendly, very down to earth, like family"
Cons: "I thought the food was very ordinary. Selection and type of food could have been more interesting. Bread stuffs did not seem fresh, but thawed from frozen items"

Pros: "We could reschedule it. But only a week later."

Pros: "First bed and bedding Food was nice Drinks are great - both choice and quality"
Cons: "Lighting in the cabin No dedicated channel to board and to go through immigration on arrival"

Cons: "It was a two hour flight, we did not get the opportunity to buy a drink and food until an hour and forty minutes into the flight. This is not acceptable."

Cons: "Tight squeeze. No leg room. No complimentary snacks or drinks. Plane was slow to leave and take off."

Pros: "On time, attentive staff"
Cons: "price"

Pros: "Food was good. Decent movie choices"
Cons: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."

Pros: "The crew was very hospitable. The food was good. There were blankets and pillows. Although we hit some turbulence, the pilot was really good about explaining it and calming the mood."
Cons: "Unfortunately, the entertainment system was on the blink and it was impossible to hear anything on the headsets."

Pros: "The service was above average but not excellent - with a nearly three-hour delay but of no great concern to me."
Cons: "For some reason, my frequent flyer points went to a BA account that was established because I have a previous "Delayed Fight Claim" with BA. I specifically didn't make mention of this account when I set up my account with Expedia because I wanted the points rewarded to my Qantas Account as has my previous BA flights."

Cons: "Screens were difficult to maneuver. In some instances wouldn't open."

Pros: "Very nice and comfortable"

Pros: "Nice plane and nice staff"
Cons: "No free water or coffee? Absurd."

Pros: "That the British Airways trip was over."
Cons: "Undue delay, but most especially that the airline's services portrays a belief that passengers travelling round-trip to Africa do not deserve the same service as those travelling between Europe and the U.S., especially for the fare being charged for the shorter distance."

Pros: "I liked your entertainment , movies, series lots to choose from."
Cons: "Your crew was horrible, I had assistance but they seemed bothered in helping me to help me get to my seat... I pity those who might assistance with that crew on future flights... Hopefully they will get the nicer crew from NY to London they were amazing."

Cons: "No electric outlet to charge phone or internet."

Cons: "Nothing was on time, zero service, non existent customer service"

Pros: "Crew and service"
Cons: "Bad food Poor entertainment choices Poor TV touch screens"

Pros: "I liked the entertainment Serbians beverages"
Cons: "There is no - zero - comfortable way to sit in economy on this plane. I'm a six foot tall man and getting in and out of the seats just to use the restroom (which were the smallest I've ever seen on any passenger jet), was nearly impossible. I will never fly this class on an Airbus 380 again."

Pros: "Nothing. British Airways refused to help us"
Cons: "Took over two hours on the phone to try and get rebooked. Missed the last flight out of the night due to incompetence. British Airways desk check in staff was so rude, wouldn't even talk to us. Thank goodness for the helpful Air Canada grind crew in Toronto."

Pros: "Comfortable flight with personal entertainment screen. Also had an extra seat next to me to spread out!"

Pros: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Cons: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Cons: "Delayed then tube closed because somlatw and no weather issues just equipment according to pilot."

Cons: "The flight was an hour late"

Cons: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."

Cons: "Heathrow"

Pros: "For an hour and a half flight all went smooth."
Cons: "You can even offer your passengers a cup of water? We arrived three (3) hours before departing. Check in was so slow, and disorganized. We know it's a short flight but after a (2) two hour of check in, those Italians don't break a sweat so. offer just a cup of water!"

Pros: "Boarding was smooth"

Cons: "First class, great experience thank you kayak . I will use the website again next time"

Cons: "The cost to check in a bag was 65 pounds. We are a family of 3 and so that was 195 pounds. It is unreasonable to charge that much to check in a bag and ridiculous for ticket pricing to not be clear about this."

Pros: "Nothing."
Cons: "1) Tiny seats 2) Rude service in the airplane and rude customer service in the airport boot at British Airways 3) Lost my flight to JFK as the transfer took forever 4) Accommodation after the airline screwed up was little to nothing."

Pros: "Comfortable, great crew and food/drink options, free upgrade. They are the best!"
Cons: "N/a"

Cons: "Food and entertainment were not a part of this flight. Rating of 1 star means I could not evaluate it."

Pros: "good entertainment"
Cons: "food was worse than typical airline"

Pros: "Good service with wheelchair assistance when needed. Early boarding made it easier for my husband."

Cons: "Wasn't any food left couldn't use cash ,couldn't use American credit card I received water only after we almost missed our plane because 3 times baggage layer belt broke down, I was hungry and wanted a cocktail or soda ."

Pros: "The flight crew was formal without being stuffy. Gracious without being too familiar. (Although, I had an interesting -- and fun -- conversation with a great flight attendant, Suzanne on flight BA0115 on 5/21/17. Give that gal a raise!). Excellent service. Clean cabins. Lovely menu followed by delicious fare. Overall, great experience!"
Cons: "The aircraft is illogically designed i.e. the awkward arrangement of seats in Business Class makes for an annoying obstacle for passengers who want to leave/return to their seats. But when they do settle in, it's as comfy as a cocoon."

Pros: "I liked the variety of entertainment selections. The crew kept us hydrated."
Cons: "Boarding process for coach from London to Dallas was chaotic. After all the various special groups were loaded in an orderly fashion the other 80% were called en masse which was disorderly. We had a lot of turbulence which the captain never addressed. I get he has to fly the plane but he could give folks a heads up on how long it was anticipated to last. It's scary at times and a word from the expert would be calming. Bathrooms ran out of toilet paper."

Pros: "Everything was ok."
Cons: "Delay."

Pros: "The flight qmwent without issue once we took iff"
Cons: "There was maintenance needed on the plane before we could take off and that delayed us further from take off."

Pros: "Economy seating for such a small plane was great."
Cons: "This flight- one of the crew (female) had a miserable attitude. Like we were an inconvenience."

Cons: "Flight could’ve been on time."

Pros: "Left early and arrived early!"
Cons: "WiFi didn’t work"

Pros: "The airbus seats were far more comfortable than the 737-800 seats that we had on the orevious outgoing flight. It shows comfort is possible when the airline selects the right equipment."
Cons: "Na"

Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."

Pros: "Travelled with my 3 children they had a blast with the comfort and entertainment , next to the amazing professional staff!"
Cons: "THey would have loved the additional choices for food items...."

Pros: "Just outstanding handling of any upcoming issue, comforting travelers, helping lost moms not knowing what to do with their unbehaving sceaming kids. Helping rude business travelers to get more alcohol without charging them, and many challenges along that line, just handled amazingly!"
Cons: "just the food items available, would be so nice to have a few more options for purchase!"

Cons: "Delays due to to weather is not a new thing to worry, but flight delay should be informed early to the passengers so that I should have planned the arrival to the airport accordingly, but I was told just before the gate prior to boarding time and the delay was around 3 hrs."

Pros: "Nothing"
Cons: "Everything went wrong, a car stuck behind the plane. Really? Such BS. Sat in line to take off but wasn’t informed we’d be sitting there for 30 mins."

Pros: "The United staff and flight were great, no complaints. We arrived a few minutes too late for my partner to check in with his luggage so they even arranged it so that he would be able to still catch the flight but the luggage would be sent on the following flight. Definitely saved us from the stress of having to be split up and worried on when there would be room for him to catch an alternate flight."
Cons: "My complaints are with Newark airport (EWR). The AirTran took over 10-15min to arrive and when it finally did we had to get off and wait for another one which didn’t have space for everyone so a group of us had to wait even longer for the next one to arrive. A guy said he missed his flight last time that happened. They had more trains going to the parking lot for customers leaving the airport than they did for people catching their flights! Then there was only one security check in line, even for expedited check in. Despite allocating extra time for our overall commute, we still made it right on time for boarding so make sure to give yourself PLENTY of time when dealing with EWR."

Pros: "The crew was great"
Cons: "N/a"

Cons: "Did not board flight due to above Billund to Frankfurt flight being delayed and causing me to miss this flight."

Pros: "The best part of this flight was getting off the plane and vowing never to fly United again. They, in this experience were no better at doing their job - getting people from one place to another on time with a little comfort and dignity - than the cut rate guys. Miserable 13 hour trip for what should've been 4 hours in the air."
Cons: "13 hours of travel time for what should've been 4 hours on two planes. The first was staffed by a miserable crew who seemed bothered by the notion of having to deal with passengers. The second was staffed by a crew who couldn't see the passengers scrounging for anything to cover up with to keep warm. Both crews lacked any sense of pride and professionalism. Add delays to that and you have a sum total of a miserable trip home."

Pros: "Nothing"
Cons: "The fact my luggage didn’t arrive with me in Detroit and that we were 30 min late and couldn’t get off the plane because of lighting like come on!!"

Pros: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."
Cons: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."

Pros: "Boarding was quick and the crew was attentive"
Cons: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."

Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"

Pros: "There were five flights out of our gate and we couldn't hear who was supposed to board because three people would be cross talking at the same time. All united flights."

Pros: "It was a quick and safe flight. We had two drink offerings and multiple water offerings. That was very nice. The foot space was actually more comfortable than expected."
Cons: "It's not that I didn't like the flight, it's that it is just normal."

Pros: "Nothing"
Cons: "They booted me from my first flight, and the rebooking. Finally left on the 10 PM flight and then there was a mix up with my check in bag. No one knew whether it was on an earlier flight or on my flight. United Airlines is full of incompetent employees. Never flying with them again."

Pros: "Boarded quickly, seats had more leg room than I expected."
Cons: "United's check in process for economy fares requires in person check in (you can't check in online) so checking in at Newark was a bit of a hassle."

Pros: "Timely boarding and excellent service"
Cons: "Nothing"

Pros: "seats are comfortable"
Cons: "1)Very cold cabin atmosphere. 2)Very noisy passengers wish the attendants can announce saying "since its a late night flight we request our passengers to keep their voices low" Some people just don't have common sense"

Pros: "On time. Announcer at gate could have been a little clearer."
Cons: "No complaints."

Pros: "The staff was great!!!"
Cons: "The food needs improvement."

Pros: "Flight was timely"
Cons: "Staff was extremely rude"

Cons: "I'm still here never got out"

Pros: "Staff very friendly as always."
Cons: "Delayed flight. Paid for Wi-Fi and it cut out halfway through the flight and was extremely slow so I wasn't able to get much work done. Not worth the purchase."

Cons: "My flight last week they had us board and then de plane do to plane maintenance after I traveled litterly all day it added an extra hour. Then this flight Washington connection to Detroit from raleigh the pilot never showed up and extra hour went by, we got a new pilots but, then leading to faulty paperwork that took another hour and thirty minutes after boarding the plan to get sorted. When we got that sorted they then proceeded to tell us that the flight atendent had to leave and we had to wait another 20 min for another atendent to arrive before finally making our way to Detroit. They said to file a complaint and we would be compensated for our wait. Not sure if this is the right spot but I'm giving it a go. Thank you Keith Www.keithschmidt.com"

Pros: "I liked that I finally made it home despite all the drama."
Cons: "I didn't like that I booked a flight nearly 2 months ago to only find out I didn't have a seat. I do understand its legal but I don't get how you are putting customers first by causing this drama. I understand how that DR felt when your guards ripped him out of his seat. I spent nearly 3 hours trying to find babysitters and alternate rides all while the snotty lady at the desk kept saying "you may not be flying out today but I cant tell you for sure". So to insure the bottom line you overbook then bump people at your leisure? This little game effects many lives above and beyond just the passengers. I don't plan on booking with United ever again. Why would I? There are many other options that take customer service more seriously. I would love to speak to someone higher up in this organization. But, im sure that will never happen."

Pros: "Efficient and on time"

Pros: "Kind flight attendants"
Cons: "Nothing"

Cons: "This was a tiny cramped plane and didnt have much comfort."

Pros: "Na"
Cons: "Na"

Cons: "My seat didn't recline, no free movies/TV."

Cons: "Very long delay"

Pros: "I have absolutely nothing to say good about this airport"
Cons: "We were canceled (our flight in Newark) were herded around like cattle and then left to fend for ourselves .. With no apologies .. We got jumbled around to three different flights until we found one that would fit they try to get us on one flight and boarded in like 45 minutes and there was no way were going to make it manageable us around again , it was awful.."

Cons: "Didn't make it"

Pros: "Getting home finally"
Cons: "Miscommunication with customer service regarding stand by flights, representatives were extremely rude, spent 7 hrs at airport during departure and 7 at airport during arrival, constant gate changes and that's just to say the least"

Pros: "Crew"
Cons: "The whole services!"

Pros: "The crew on United was very helpful on my July 2 flight"
Cons: "You sold me a ticket on Lufthansa. When I got to Charles De Gaulle airport in Paris I waited 45 minutes in line to check in with Lufthansa. When I got to the counter they said they had no record of my reservation. When I showed them the Lufthansa reservation they told me it actually was for a United flight, even though it clearly said Lufthansa . I had to wait another 45 minutes in the United line to retrieve my boarding pass, then about another hour to go through passport control and security. I barely made my flight. I will never make a reservation through Kayak again. I am deleting your app."

Pros: "For all everything was OK"

Pros: "Quick, comfortable, smooth, and pleasant"

Pros: "We experienced a lot of turbulence during the flight but the pilot handled the situation extremely well."
Cons: "The turbulence"

Pros: "The seats were more confortable. They could be a bit taller for head room but space between seats and the width of seats were very comfortable."
Cons: "The crew seemed very unpleasant. The guy (head crew) was very rude. When asking us to do things he just said it with a tone that was very unneeded. You could tell he didn't want to be there. The lady flight artendant was nice just facially her expressions make her look stand off ish. They talked about passengers to each other in the aisle ways and made comments that "they've talk to this lady each several times and she's not listening". Seemed like private conversation they could try and have."

Cons: "The flight was late/ delayed over 6 hours. The crew was rude and very unprofessional. This was the worst experience i have ever had flying. I can honestly say I will Never fly United airlines again. I understand that flights get delayed, but when every worker at the flight check in desk, and flight attendants are rude and have a smug attitude as if they don't care then at that point i walk away from ever doing business with you again."

Cons: "The flight was delayed 2 hours without any real explanation of why. They ended up moving us to a new gate at the last minute."

Cons: "Delays both ways"

Pros: "On timing"