When I got off a previous flight, I had missed my connection. I was greeted with someone who had already booked my next flight. Also, the seat was fairly comfortable for a 2 hour flight.
As great as it was that they booked my connecting flight, I wish I could have my luggage. It has been over a week and I believe that it is because I had such a short layover from my first flight to this one.
Nothing, the trip was terrible, the seats were awful and I had no chance to change them as I had to contact the third party. On line booking and seats reservation weren’t possible either cause I wasn’t buying the tickets directly with the company.
Anything, terrible flights as they gave us terrible seats.
Flight was late and the scheduled connection was only 2h. Impossible to make it even on time. JFK terminal is 3rd world
Had to take a flight to New York 2 days later, then drive back home
Short flight and on time
Service and comfort: roomy seating. Comfortable enough to sleep. This is unusual for me.
Unable to think of anything I did not like.
Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!
we received business economy from IAD to FRA
we didnt receive business economy from FRA to IAD
Lufthansa lost 6 of our bags and left us with no information or compensation. I sent them emails but there is no response from customer service. Costed us $500 to buy things on emergency basis for our family and they delivered the bags after 2 days. This was very unprofessional and Lufthansa has to pay for it. Can you please help. Next time we will certainly have to avoid The airline as their gate transfer in Frankfurt is horrible with very rude security staff who has no interest helping our family to board the flight on tight connection. Instead the person decided to go on his break right when we were at the X-ray screening. How rude and unthoughtful.
Very hospitable. Really enjoyed the food. Got bumped up to Business class on both legs of the trip.
The boarding could have been better organized at Frankfurt. Was very scattered.
Detroit Metropolitan Wayne County (DTW) United States
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|Flights Arrive in||Detroit Metropolitan Wayne County|
|Flights Depart from||Amman Queen Alia International|