Find Cheap Flights from Amsterdam Schiphol to Chicago (AMS - CHI)

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Good to Know

Low Season:
February
Best time to beat the crowds
5%
expected price decrease
High Season:
July
Most popular time to fly
16%
expected price increase
Average Price:
$901
(avg. price over the last 2 weeks)
Good Deal:
$600
or less (round trip)

When to Book Flights from Amsterdam Schiphol to Chicago

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $599 or less.
The cheapest flight from Amsterdam Schiphol to Chicago was found 54 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is February.
Morning departure is around 58% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Amsterdam Schiphol to Chicago Flights

How long does a flight from Amsterdam Schiphol to Chicago take?
An average nonstop flight takes 9h 20m, covering a distance of 4103 miles.
How many flights are there between Amsterdam Schiphol and Chicago?
There are 74 (nonstop) flights between Amsterdam Schiphol and Chicago per week, averaging 9 per day.
Which airlines provide the cheapest flights from Amsterdam Schiphol to Chicago?
In the past 3 days, the cheapest round-trip tickets were found on WOW air ($340), Multiple Airlines ($452) and Lufthansa ($453).
Do I need a passport to fly between Amsterdam Schiphol and Chicago?
Yes.
Which airlines fly most frequently between Amsterdam Schiphol and Chicago?
Air Canada (2 times daily), Lufthansa (2 times daily), United (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Amsterdam Schiphol to Chicago?
For Amsterdam Schiphol to Chicago, Monday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Chicago back to Amsterdam Schiphol, the best deals are generally found on Monday, with Sunday being the most expensive.

Book cheap flights from Amsterdam Schiphol to Chicago (round-trip)

Airports
Origin
Amsterdam
$340
only
$340
Destination
Chicago
$340
only
$340
Mon, Jan 22
AMS
ORD
11h 20m
Mon, Jan 29
ORD
AMS
10h 25m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

KEF
EWR
Okay 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

Fri, Apr 13
AMS
ORD
13h 40m
Sat, Apr 21
ORD
AMS
10h 10m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 25
AMS
ORD
9h 20m
Thu, Feb 1
ORD
AMS
8h 15m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 15 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
IAD
Good 7.0

between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.

AMS
ORD
Okay 5.6

Liked the check-in service - no long lines, friendly attendants.

1. I was not aware or told that in-flight entertainment via Ipad required the united app. So I could not use that. I would appreciate better communication. 2. At one time, a crew member stuck his nose in the coffee pot - I think to smell which pot was coffee versus tea. But heck, who wants coffee after that? 3. The final lunch served was a sandwich that required heating of the sandwich. Served cold it was dry. By the way, the wrapper said the sandwich is oven ready! Good gracious. Follow the directions. 4. The attendant who served dinner came across as rushed. Like he was on a schedule or something. Are you guys timing the attendants? I personally felt he was rushed and cared more about dumping the tray in my lap than about looking me in the face and making human contact. 5. I fly to Amsterdam a lot and prefer the direct flights, ie KLM or United. So far KLM is winning me over in terms of service. I do think though that United can make easy improvements and provide better service. Remember, you are transporting people, not packages. Good luck.

AMS
ORD
Okay 4.6

Nothing.

The original flight was cancelled (UA927). No notification until arriving at the Frankfurt airport. 2 counters open for United, with 2 employees and 250 people waiting to see what is going on. Very little clarity or clear communication. Not to mention the members working the counter were incredibly rude and not very accommodating. Very unpleasant experience taking an entire weekend to return to SF and the repercussions of missing a wedding Sunday due to an added 24 hours of travel time.

AMS
ORD
Okay 5.3

The flight was very nice. On time, well managed, etc. It was operated by United.

The food was so disgusting, it was inedible. It was cold and dry, thrown at us. I have had better food from a bus stop vending machine! I just flew Austrian Air and the food and servings were phenomenal. United needs to take lessons! Then they require you to use your own device to see the entertainment. Of course, if you do not know this, you only have your phone which you will need when you land. Thus you can only view one movie to save battery since you cannot recharge your device. This was really bad for a 9 hour flight! You could watch the seat screen (no movies, just tv shows) but that stalled every 30 seconds.

AMS
ORD
Excellent 8.0

Upgrade to business class. Staff was accommodating

Seats were situated next to the bathroom

Tue, Apr 24
AMS
ORD
13h 00m
Sun, May 6
ORD
AMS
12h 00m
Trip: 13 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

FCO
ZRH
Excellent 10.0

It was very efficient and the staff was very nice. The line was long but fast. The seats have quite the lean which made it easier to lie back. Getting Swiss chocolate is always a plus.

The seats weren’t as comfortable or fluffy but it was a short flight so it can very well be overseen.

VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

Sat, Jun 23
AMS
ORD
27h 10m
Sun, Jul 8
ORD
AMS
19h 55m
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
ORD
VIE
Excellent 8.3

Flight

Not enough room in the seat

MIA
VIE
Mediocre 2.0

They are always delayed

VIE
OTP
Mediocre 2.0

They cancel the flight without letting me know!

VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

MIA
VIE
Excellent 8.0

I had double seat all to myself so that was nice.

The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent

Tue, Apr 10
AMS
ORD
11h 45m
Wed, Apr 18
ORD
AMS
10h 25m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

ORD
LHR
Okay 4.0

Connecting flight experience

LHR
SFO
Okay 5.6

Very big delay!!!

Wed, Jan 24
AMS
ORD
11h 15m
Sun, Feb 4
ORD
AMS
10h 20m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
ORD
Mediocre 2.0

same as above

same as above

Wed, Jan 17
AMS
ORD
14h 05m
Thu, Jan 25
ORD
AMS
12h 30m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3905 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
YYZ
DUB
Mediocre 3.0

they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys.

SFO
DUB
Good 7.6

The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive.

The entertainment system is slow and the selection of films to watch could be better.

FCO
DUB
Good 7.3

Only water was free on inter EU FLIGHT and AL made it,inconvenient

VIE
DUB
Good 6.0

The flight attendents were fabulous, very friendly and helpful. I sat in the first row and when I boarded the attendant helped me find a spot for my carry on luggage.

I paid for priority boarding but never had the chance to board early.

BOS
DUB
Good 7.3

Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.

Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages

Mon, Feb 5
AMS
ORD
11h 15m
Mon, Feb 19
ORD
AMS
10h 25m
Trip: 15 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

ORD
KEF
Okay 4.0

price

everything else

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

Wed, Feb 14
AMS
ORD
11h 15m
Fri, Feb 23
ORD
AMS
10h 25m
Trip: 10 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

Tue, May 15
AMS
ORD
34h 35m
Tue, May 29
ORD
AMS
13h 20m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jan 22
AMS
ORD
11h 15m
Mon, Jan 29
ORD
AMS
10h 25m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

CDG
KEF
Okay 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

LGW
KEF
Okay 4.6

Good design

Most uncomfortable seats I've experienced. They charge for EVERYTHING, even water. They actively sell Duty Free several times.

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

Sat, Apr 28
AMS
ORD
15h 10m
Fri, May 4
ORD
AMS
11h 55m
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 15 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
IAD
Good 7.0

between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.

AMS
ORD
Good 7.0

Safe and efficient transportation.

The entertainment system wasn't functioning so there weren't any viewing options presented. The crew failed to mention that the United app provides movies on your phone.

AMS
ORD
Okay 5.3

The flight was very nice. On time, well managed, etc. It was operated by United.

The food was so disgusting, it was inedible. It was cold and dry, thrown at us. I have had better food from a bus stop vending machine! I just flew Austrian Air and the food and servings were phenomenal. United needs to take lessons! Then they require you to use your own device to see the entertainment. Of course, if you do not know this, you only have your phone which you will need when you land. Thus you can only view one movie to save battery since you cannot recharge your device. This was really bad for a 9 hour flight! You could watch the seat screen (no movies, just tv shows) but that stalled every 30 seconds.

AMS
ORD
Mediocre 3.0

We got there

Seat back entertainment? What a joke! It was like watching a movie on a Motorola Razr (or my old Ericsson flip phone). Surly old battle axe sky waitresses. 90s vintage plane interiors. Need I go on?

AMS
ORD
Excellent 9.3

The flight was relatively empty, so I got to stretch out across three middle seats and sleep for the entire duration of the flight. The crew did a wonderful job of serving the food and clearing away very quickly. They were very friendly overall.

The entertainment system wasn't the best I've seen -- but I barely had a chance to use it, so I'm not complaining.

Fri, Jun 22
AMS
ORD
15h 30m
Wed, Jul 11
ORD
AMS
12h 00m
Trip: 20 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

Sun, Jun 24
AMS
ORD
13h 55m
Sun, Jul 8
ORD
AMS
22h 40m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
LEJ
VIE
Excellent 10.0

Good service and on time.

ZRH
NUE
Excellent 8.3

It was fine

BUD
VIE
Mediocre 2.0

My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ...

VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

MIA
VIE
Mediocre 2.0

They are always delayed

Wed, Apr 11
AMS
ORD
12h 10m
Thu, Apr 19
ORD
AMS
11h 45m
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
TLV
LHR
Excellent 8.6

Most things

LHR
SFO
Okay 5.6

Very big delay!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Thu, Jan 25
AMS
ORD
11h 15m
Sun, Feb 4
ORD
AMS
10h 20m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

Thu, Apr 26
AMS
ORD
13h 40m
Fri, May 4
ORD
AMS
17h 05m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Jan 21
AMS
ORD
11h 15m
Tue, Jan 23
ORD
AMS
10h 25m
Trip: 3 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

ORD
KEF
Okay 4.0

price

everything else

BWI
KEF
Okay 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

DUB
KEF
Okay 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

SXF
KEF
Okay 4.6

The staff was nice

I will not ever fly Wow again. I paid more than my friends did to get to Europe and they got meals and drinks as well as free baggage.

Sun, Dec 24
AMS
ORD
32h 00m
Tue, Jan 2
ORD
AMS
14h 50m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 15 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
MUC
IAD
Good 7.0

between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.

PRG
MUC
Good 6.0

Our original flight, one day earlier, was canceled 10 minutes before boarding.

AMS
ORD
Okay 5.6

The crew was great, very friendly and attentive. Sitting in Economy plus is acceptable comfort wise. Captain was very communicative when there was a mechanics issue and delay, much appreciated.

United check in desk was unnecessarily long wait, other airports/airlines have a better flow. The screens on the seat backs on 767 are ridiculously small and stuttery. The main meal was not very good, pasta sauce was gross, could've done better with prego.

AMS
ORD
Okay 5.3

The flight was very nice. On time, well managed, etc. It was operated by United.

The food was so disgusting, it was inedible. It was cold and dry, thrown at us. I have had better food from a bus stop vending machine! I just flew Austrian Air and the food and servings were phenomenal. United needs to take lessons! Then they require you to use your own device to see the entertainment. Of course, if you do not know this, you only have your phone which you will need when you land. Thus you can only view one movie to save battery since you cannot recharge your device. This was really bad for a 9 hour flight! You could watch the seat screen (no movies, just tv shows) but that stalled every 30 seconds.

AMS
ORD
Okay 5.6

Liked the check-in service - no long lines, friendly attendants.

1. I was not aware or told that in-flight entertainment via Ipad required the united app. So I could not use that. I would appreciate better communication. 2. At one time, a crew member stuck his nose in the coffee pot - I think to smell which pot was coffee versus tea. But heck, who wants coffee after that? 3. The final lunch served was a sandwich that required heating of the sandwich. Served cold it was dry. By the way, the wrapper said the sandwich is oven ready! Good gracious. Follow the directions. 4. The attendant who served dinner came across as rushed. Like he was on a schedule or something. Are you guys timing the attendants? I personally felt he was rushed and cared more about dumping the tray in my lap than about looking me in the face and making human contact. 5. I fly to Amsterdam a lot and prefer the direct flights, ie KLM or United. So far KLM is winning me over in terms of service. I do think though that United can make easy improvements and provide better service. Remember, you are transporting people, not packages. Good luck.

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