Daily cleaning, installation of cabin HEPA filters on flights from Arizona to Nova Scotia
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Scores according to KAYAK customer reviews
Cons: "No leg room on this plane"
Pros: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."
Pros: "The crew really was amazing. Friendly. Communicative."
Pros: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Cons: "The in flight screens weren't working well."
Pros: "Very engaging crew."
Cons: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."
Cons: "Temperature inside airplane extremely hot."
Pros: "The airplane seats and entertainment were 150% bettter than American"
Cons: "The check in area felt cramped, understaffed and like a 4th rate airline"
Cons: "The snacks were limited. They only had cheez-its and no cookies."
Pros: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Cons: "Nothing- it went very smoothly."
Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"
Cons: "Better choice of snacks"
Pros: "I love the Airbus aircraft we were flying in. It is far superior to the boeing."
Pros: "Pilot was super nice and informative when the flight was delayed."
Cons: "The wrap didn't taste too well."
Cons: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"
Pros: "None of it"
Cons: "Everything. Can it please leave on time for once"
Pros: "The crew were good."
Cons: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."
Pros: "Crew was good."
Cons: "N/A. No food was served due to turbulence which is uncontrollable."
Cons: "Delayed 3 hours"
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Pros: "They let me sleep."
Pros: "good job over all"
Pros: "Entertainment on the flight was fantastic."
Cons: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."
Pros: "Pleasant flight, plenty of entertainment on a long flight."
Cons: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."
Pros: "Good flight."
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Pros: "New airplanes.On time schedule .Very professional a"
Cons: "Could not get my boarding pass from Delta for the flight from PHX to LAX. Aeromexico did not confirm that leg of the trip, so I lost all day and had to buy another ticket for tomorrow. Still, Aeromexico has not solved anything"
Cons: "Full flight and tiny seats surrounded by 2 300lb guys and they wouldn't let me switch my seat."
Pros: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"
Cons: "It was cold"
Pros: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Cons: "massive rips in the bag"
Pros: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Cons: "Food and food."
Cons: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."
Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"
Pros: "In-flight entertainment"
Cons: "It was uncomfortably warm throughout the three hour flight."
Cons: "Paid $28 for a Wi-Fi package that didn't work. No refund...."
Pros: "The Flight crew was great and the pilot got us there with the least amount of delay as possible. Thanks everyone!"
Pros: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Cons: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."
Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."
Pros: "Smooth. Fast."
Pros: "very attentive service and remarkably tasty food in first class"
Cons: "seat was tight. not much legroom and very claustrophobic when the person in front of me reclined his seat."
Pros: "One of the male flight attendants was very nice"
Cons: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "free tequuila"
Cons: "norte americano gringo scum from hell usa terrorist pigs"
Cons: "Check point had only one person working on a holiday weekend made for an extremely long wait"
Cons: "Not real happy with getting charged 25 dollars for a bag when I am MVP with Alaska Airlines, was under impression both airlines are together."
Pros: "Crew was great!"
Pros: "Quick flight. Quiet and peaceful."
Cons: "Snacks are kinda lame."
Pros: "Excellent pre Boarding service and announcements; reasonably comfortable seats; great landing;"
Cons: "There are never gluten free options in the snacks; there were no entertainment systems on the plane - that's not important to me but perhaps it is to others."
Cons: "WE WERE NOT NOTIFIED OF A GATE CHANGE IN CALGARY WHEN WE GOT TO THE AIRPORT. VERY CONFUSING. wE HAD TO ASK."
Pros: "Very friendly crew. Good seating"
Cons: "V limited complimentary food for long haul flight"
Pros: "Roomie seat. Professional curdious crew. Fast smooth flight. Westjet connect access for entertainment."
Pros: "Good crew and on time departure"
Cons: "Overnight flight. How nice it would have been to have blanket and pillows as provided by some airlines ."
Pros: "No frills. Friendly staff."
Pros: "Left early and arrived early"
Cons: "Cabin was way too warm. Also not as much space on 737-700 as 737-800"
Cons: "The entire plane smelt like the washroom, and a mix of engine fuel. I wasn't extremely thrilled about that."
Cons: "Seats are horrible with westjet"
Pros: "Arrived earlier than expected despite a later departure."
Pros: "Friendly staff; A relatively painless check-in and boarding procedure; Flight arrived a bit earlier than scheduled."
Cons: "No power outlet at seat on 4+ hour flight meant dead phone on arrival when used for in-flight entertainment; Now have to pay extra for basic seat selection even after check-in opens at 24-hours prior to departure (I opted not to pay, and got literally the worst seat on the plane... back row, middle seat by the lavatory); Even the for-purchase snacks taste terrible."
Pros: "Getting home"
Cons: "Leaving Montreal"
Pros: "Good movies...uuneventful flight and on time. Good service and funny steward."
Cons: "The ground crew in Calgary were slow getting boarding ramp onto aircraft. Little leg room in coach in rear seats."
Pros: "Nice new 737 max aircraft"
Cons: "My returning flights were not correct. I ended up having 2 returning flights back to Halifax which made me have to overnight in Toronto unexpectedly."
Pros: "I liked the price for my flight however I booked using my AirMiles."
Cons: "I have travel with WestJet many times is the past and had nothing but good to say. This was my first time using WestJet Encore and was totally shocked and disappointed. The flight crew i found to be very rude with and had an attitude. The biggest shock was the greetings and all announcements were in English accept the safety rules where the pre-recorded tape was played. If asked about the return flight from Halifax to Montreal, one word to describe it "disaster". I was totally turned off with WestJet. I will for sure continue using Porter as I was always pleased with there service. As they say "you get what you pay for"."
Cons: "I missed the food"
Cons: "Head crew person was lazy and bad attitude. The rest were very good"
Pros: "An uneventful and comfortable trip, well.. as comfortable as any aircraft gets :)"
Pros: "I didn't!"
Cons: "Late, late, late! I was a prisoner in my seat."
Pros: "Good price for long haul destination. Efficient check-in and boarding process. Decent leg room for a budget airline."
Cons: "Food choice a bit limited - especially the free offering. In-flight entertainment is only available from the WestJet app to view on your own device - you need to know this before you board - otherwise you are not able to access any of the movies etc."
Pros: "Fairly standard flight. By checking in early was able to change seat closer to front."
Cons: "With baggage fees now in place, people are really over doing the carry-on & oversize bags aren't being caught by the airline."
Pros: "good value for money. Staff were helpful"
Cons: "A direct route from St John's to London."
Pros: "Boarding etc was organized and efficient."
Cons: "Did not find the crew helpful or friendly."
Pros: "The flight was on time."
Cons: "Very few options were available to redirect me to my final destination"
Cons: "Electrical was out so not able to charge my device"
Pros: "Very pleasant crew. Flight left on time and arrived early."
Pros: "Complimentary drinks"
Pros: "Boarding was Ok Full plane, which makes a difference"
Cons: "Was there an entertainment progress? One trip for rood and drinks. Delay in boarding, which the crew made up."
Cons: "It didn't happen"
Pros: "I enjoyed the WestJet app for movies. Really great for me and my daughter. Also the McDonald’s coffee ✅"
Pros: "The staff were nice enough on the plane"
Cons: "They said we were pre boarding so we went and stood in line with our 2 year old. Finally after 15 minutes they actually started letting the line through when they could have just waited 15 minutes to even announce the pre-boarding line. Then we boarded the plane and it was late and another 30 minutes waiting to fly. There was no TVs.. and whatever, we brought our iPad We got to Edmonton and our car seat was quite damaged. West jet couldn’t give us anywhere near the car seat we have and not one that fits in my car."
Pros: "When I stepped onto the plane, there was someone there to greet you. That was nice."
Pros: "Friendly staff"
Cons: "Left late but arrived on time!,"
Cons: "We sat across an aisle150 feet from the boarding gate and never heard any pre-boarding announcements. There is too much carry-on luggage, coats and backpacks in the overhead bins. No room left if boarding near the end."
Pros: "Wonderful service!"
Pros: "All staff I encountered were amazing."
Cons: "This was where the real fun in my trip happened. After my arriving flight got in 2 hours late and sat on the runway for 45 minutes because there was too many planes in the way for my plane to get to the gate I was not in the mood to run across the airport to go through customs and then through security (for the second time). However in order to make it onto this final flight that's exactly what I had to do. I also might add that it is incredibly stupid that connecting flights have to go through security again after deplaning, it's not like we're suddenly going to have weapons or anything so why waste that time? After I sprinted across the airport and got onto the plane the pilot announced that we were waiting to hear from the airport to take off. Long story short the poor pilot was trying to figure out what was going on but no one was even answering his calls. Eventually he realized that the plane hadn't been refueled and had to get a hole of them to refuel. At one point he must have gotten really frustrated because he left the plane in search of answers as the Toronto airport wasn't giving him any. Eventually after 2 hours of sitting on the plane we refueled and took off. On top of that my travel partner didn't get her luggage, we assumed that the Toronto airport lost it somewhere or something. Overall a complete nightmare."
Pros: "Seat was great"
Cons: "Snacks could been better"
Pros: "Direct flights...friendly staff...well kept aircraft..."
Cons: "Long wait to board due to people checking in on line and having to show passports at the last moment...delaying boarding for everyone else..."
Pros: "The crew, as always, was warm, welcoming and very attentive from check-in to the plane. I also enjoyed the snacks that were served."
Pros: "very amusing male steward! (welcome to westjet flight xxx to cancun!")"
Cons: "well, someday i hope to be able to experience "first class!" travel, but all in all, quite adequate! i always try to fly westjet in canada."
Pros: "As easy as it should have been and great price"
Pros: "Great experience...."
Cons: "There were wait times...too long"
Pros: "I made it sure my destination safely."
Cons: "When I drove up Toronto’s Pearson Airport, I expected the usual check-in process upon entry for my flight from Toronto to Warsaw (with connecting flights in Halifax and Frankfurt). However, my first surprise, despite me asking ahead of time, was that my small check-in bag would could $100 CDN instead of the $25.00 I was quoted. Despite the WestJest/Condor representatives best effort, I was told that I would, unfortunately, have to pay for the baggage despite the quote I was given. I paid the fee, was given tracking numbers, and asked for my boarding passes. I found it odd that my final flight from Frankfurt to Warsaw did not print out. I asked if this would be a problem for me and my bags arriving on timed, and I was told it would not be, as it is sometimes the case that passengers have to print out boarding passes at the next stop. I flew to Halifax and asked for a boarding pass from Frankfut to Warsaw (which I was told was still a Condor plane), and it was printed for me. Upon arriving in Frankfurt and waiting patiently, something inside caused me to ask about the status of my bags. To my utter shock, and the genuine honesty of my Condor representative in Germany, I was told that my next flight would actually be LOT (Polish Airlines) flight, and that my bags needed to be picked up from baggage claim and checked into my LOT flight. With less than 10 minutes left before boarding and the suggestion of an honest Condor official I was told not to bother trying to go to baggage claim and fill out a missing/delayed baggage claim at LOTs station in Warsaw Chopin Airport. At no point, despite my asking, was I ever informed about having to re-check bags I paid $100.00 to check-in. Moreover, at no point was I told that, on my flights from Toronto to Frankfurt, that everything from simple entertainment to food would cost significantly high cost (in Euros) to purchase. Be aware of these issues fellow travelers, and make sure you pay for food and entertainment (ahead of time) and make sure ALL your bags will be on WestJet/Condor planes or they will NOT be transferred!"
Pros: "Excellent Customer Service"
Cons: "No healthy snack options"
Pros: "On time departure, early arrival"
Pros: "Great atmosphere... entertaining staff, very pleasant."
Cons: "Seats were so uncomfortable!but love the direct flight eben though it was almost 2 hrs late"
Cons: "Not enough space. Tv was glitchy. Seat uncomfortable."
Pros: "I booked an aisle seat and they did not honour it at checking"
Pros: "The crew was very nice and helpful"
Cons: "I got charged for bags from Fort Lauderdale to Toronto than Toronto to Halifax"
Cons: "On the choice of audio entertainment, it uses Stingray which, just like radio broadcast for each category with no choice of album for personal preference, kind of disappointed. I like the previous menu with album choices."
Pros: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Cons: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."
Pros: "Very good service"
Cons: "Rough air"
Pros: "New plane in the excellent condition. Leg room in economy not bad. Crew friendly and efficient. Boarding worked well."
Cons: "The main meal was pretty dreadful. Grilled chicken with what I think was mashed potato, but it was difficult to be sure. Watery and tasteless. Accompanied bizarrely by a tomato sauce (which did taste of something). Hard to identify the ethnicity."
Pros: "Lots of legroom. Great free movies."
Cons: "No free snacks. You had to pay for headphones."
Pros: "Boarding very fast"
Cons: "Very small plane. No snacks offered."
Pros: "Worst seats of any airline"
Cons: "Worst seats of any airline"
Pros: "Boarding was OK."
Cons: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."
Pros: "The steward on the plane was friendly, funny and accommodating to all. He took time to engage some young children before takeoff. Took into consideration who was travelling together and left a positive impression! Plane boarded early and was loaded and ready to roll AHEAD of scheduled take off time."
Cons: "Extremely cold on the plane"
Cons: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."
Cons: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."
Cons: "It’s Rouge. ‘Nuff said."
Cons: "The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed I never made it to Montreal"
Pros: "on time."
Cons: "Delayed for almost 2hrs"
Pros: "Quick easy flight. Everything went smoothly."
Pros: "Kept us up to date and gave us a lunch voucher."
Cons: "We had a 4 hr weight in St John's"
Pros: "Every thing"
Cons: "Connection was two short when flight was delayed 15 minutes would have missed next flight. Had to change to different later flight ended up getting into St. John at a very difficult time to try and find our way in a new place. Flew direct to St. John."
Pros: "No wasted time, they load you up and get you where you want to be."
Cons: "Be sure to gate check anything larger than a small backpack or purse. There is little room on board for carry-on's"
Pros: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
Cons: "There was some confusion during boarding."
Pros: "Boarding was very well-organised ands clearly explained."
Cons: "USB socket broken and non-functioning. Plastic fork snapped and shed tines. A truly ghastly movie selection."
Pros: "4 hour mechanical delay."
Cons: "See above. I didn't fly as I had scheduled."
Cons: "Nothing stands out"
Pros: "Seats very hard to sit in for 5 hrs."
Cons: "flight was cancelled and I was offered a flight through Montreal with Long connections so I cancelled and flew the next day again through Montreal but with better connections"
Pros: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."
Cons: "We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant."
Pros: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."
Pros: "Once we got underway it was fine."
Cons: "6 hrs delay! The flight delays were mostly unannounced and we were sent from gate to gate multiple times without explanation of what was happening. We arrived at 3am."
Pros: "Good flight everything was pleasant but..."
Cons: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."
Pros: "The landing of the aircraft was second to none when we landed in Calgary."
Cons: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."
Pros: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."
Pros: "Delayed and still on time overall great experience"
Cons: "From Toronto to London the price they charge is about the same as I pay from Toronto to Dubai using emirate or ettihad which is twice the distance. Toronto to London is a busy route so why charge such a high fare? Food. Be prepared for food that comes straight out of a cafeteria's frozen items. Entertainment. Slightly better than Turkish airline's which isn't an achievement by any means. Old aircrafts which don't have air vents. They really don't offer anything to you except charge you a lot for the busiest routes in the world. Try other airlines."
Pros: "Personnel were friendly aircraft was clean"
Pros: "Space between seats in economy class"
Pros: "Boeing 767 is a great aircraft in every way!"
Cons: "A shame to connect in Toronto!"
Pros: "No issues."
Cons: "Everything was cool."
Cons: "My tv didn't work"
Cons: "The plane was on the edge of departure when I rushed aboard. The server waiting at boarding had a patronizing attitude. As if to say, "Why are you late?""
Cons: "Paid over 300$ and got no screen at all, no movies, no bending headrest. This airline is bad quality and overpriced"
Pros: "Timely flight. Smooth and easy check in."
Cons: "United Airlines were curt and unhelpful. The refused to allow me to board my flight unless I arrived at least 1 hour before takeoff. There were 57min until takeoff after I checked in at the counter. I have a trusted traveler card and TSA express."
Cons: "Towards the end of the flight water started dripping on me. The flight attendant said it was normal and condensation and gave me a blanket. Unfortunately I still got wet for about an hour till we deboarded. The attendants were just fine, not very attentive."
Pros: "Supe easy flight."
Pros: "I was asleep in this flight & was not bothered during beverage service. This flight was only 2 & 1/2 hrs"
Pros: "We made it to our destination on time"
Cons: "Extremely cramped seating. Terrible food"
Pros: "The ease of boarding and plenty of room."
Cons: "Only that the man sitting next to me kept the light on. It was an early morning flight."
Pros: "This airplane was older and it seemed there was more leg room than on other planes I've ridden on. I'm 5'11 and my husband is 6'4. This was really appreciated. Nice attendants. Boarding was orderly the different groups waited in rows. Older gentleman greeted us with Merry Christmas as he took our tickets. Overall nice feeling."
Pros: "Very nice flight attendant and the landing was very smooth."
Cons: "I’m not a fan of the waffle cookies, wish they had a couple of choices of snacks."
Pros: "Good thing it was first thing in the morning."
Pros: "What isn't there to like about first class?"
Pros: "Got me there"
Cons: "Bad knee hurt by end of flgt"
Cons: "Preboarding wasent allowed. They forced me to check my bag in even though it was made for airplanes. Rude customer service. Flight was delayed."
Pros: "Coustumer Service"
Pros: "Apologies and attitude of crew They got me on another carrier so I could get to my destination"
Cons: "Not enough people on hand to reroute customers. Some picky customers took too much time. After an hour they handed out phone number to call and make our own arrangements"
Cons: "Uncomfortable seating"
Pros: "The fact that no one was seated next to me"
Cons: "Everything else. Got to SFO later than I was SUPPOSED to get to PDX, my final destination. Supposedly due to weather. Not a cloud in the sky......"
Cons: "Air Canada sold the flight to United Airlines - and United moved the flight later and later and later. Six times. When this was combined with a weather delay, we ended up boarding at 11 PM and landing well after midnight. This is not what we signed up for and not what we wanted."
Pros: "There is little to like about air travel on a packed 737"
Cons: "No immigration forms available"
Pros: "Friendly staff, smooth flight"
Cons: "The flight delay was terrible"
Pros: "It was wonderful plenty of space, legroom"
Pros: "Everything worked out just fine"
Pros: "The captain of the plane was polite and kind."
Cons: "The weather in SF delayed is so very long while the airport staff were rather rude at both airports. And after all that, my bag did not make it on my connecting flight- or maybe it did but you guys texted me it didn't via your little app- and I had to go back for it mysef the next day becuase you would not deliver it or help me find it. wanted to be compensated for my long and horrible ordeal."
Pros: "I was never able to take the flight because of a significant delay in arrival in Tucson and subsequent arrival in Chicago."
Pros: "Easy enough to get on and stow my carry on."
Cons: "Narrow as all hell. Also, somewhere between Tucson and Nashville the baggage guys played football with my case. I ended up with broken gifts and a suitcase full of crushed cookies after the damn container is broken as well."
Pros: "Fast loading and effect attendant"
Pros: "Helpful employees"
Cons: "Being charged for internet access. Cramped seating."
Pros: "The staff was very friendly and the flight was smooth."
Cons: "The food could have been a little better, but I know it's a hit and miss thing."
Pros: "The flight overall was excellent. I was impressed the flight was on time and we arrived early. The price was great for a non stop flight - there should be more of these!"
Cons: "There is not much space in the seat and the plane was completely full, therefore, felt a little stuffy. Need more room in seat area, but understand all domestic flights are like this."
Pros: "Pros: flight landed early Boarding was easy. Flight was smooth"
Cons: "Was FAR too cold on the plane. The way bags were being distributed the large carry ons from under the plane after landing was unorganized and poorly planned. Tried to reschedule my flight, to do so is a cost of $200 not including the price difference in having to buy a new ticket. May not be flying United anymore"
Cons: "I had to go in and out of security 3 times to try to make alternate flight arrangements. The United staff was slow, unsympathetic and made several errors. I spent 7 hours in the airport due to errors."
Pros: "We landed."
Cons: "I sat in 3A. Almost every passenger getting onboard hit me with his or her bag. The guy across the aisle stepped on my foot. There simply was not enough room for people to move in the aisle."
Cons: "The plane was not prepared to travel; snacks and beverages were note available during our flight because someone forgot to stock the plane."
Pros: "Nothing I did not like anything !"
Cons: "Waited over a hour for someone to look at a wire at flight 244 30 minutes more to turn it off and back on . And still nothing now we are waiting for another plane . I am never flying with united airlines again ."
Pros: "Not much, crew was pleasant enough."
Cons: "Flight delayed 2 hrs, missed connection, had to spend day in limbo at DIA. Seats were rock hard on aircraft. I flew on UA because of the timing to my destination. 6 hours of travel time turned into a 13 hr experience. boo"
Cons: "Our flight arrived at LAX 20 minutes early so expected to get my connecting flight on time. Boy was I wrong, we sat inside the plane on the runway for over an hour. It was getting hot inside and people were getting upset about missing their connecting flights. We went around in circles on the runway, about 3 times. As people were getting agitated, so was the stewardess. Also people had to use the restroom, and the stewardess kept asking people to stay in there seats and she begin to lose her cool. What do you expect when your on the runway for over an hour. When people got to go, they got to go. So after finally arriving at the gate, "late" United did get me on another flight thru Alaska which was great. Will I fly United again, hmm I'm sure I will, One bad experience won't scratch them off my list, but I will choose other airlines first and United will be my last resort."
Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."
Pros: "I liked how easy it was to board the plane, the friendliness of the crew, and the light over my seat was very illuminated."
Cons: "No plug for charging anything and no tvs or music. Isn't it 2016? Isn't United supposed to be above the standard? I was very disappointed with the lack of amenities that was offered."
Cons: "seat didnt recline, tight space couldnt sleep no chargers the plane sucks"
Pros: "Staff is always friendly"
Cons: "We never boarded on time. Houston to Orlando was a nightmare."
Pros: "The cookies"
Cons: "Everything went alright, got to LAX in 1 hour. Felt nice."
Cons: "The United Terminal at Newark is hideous and United should be ashamed to be associated with this poor quality. The airport is a construction zone at best. The aircraft is tiny, cramped and inadequate."
Pros: "the crew handed out complimentary headsets which was nice"
Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"
Cons: "My 7 year old first time flying and only had 1/2 a window view. Other passenger closed it, not knowing we were looking out. But for a short flight, pretty comfortable."
Pros: "My flight home was surprisingly faster than I thought it would take and the entire time I was comfortable and relaxed."
Airlines flying from Arizona to Nova Scotia have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Arizona to Nova Scotia
Masks required on board, masks provided on flights from Arizona to Nova Scotia
Social distancing seating
Middle seats unavailable to book on flights from Arizona to Nova Scotia
Testing for antibodies, testing for symptoms for flights from Arizona to Nova Scotia
Waiving of change fees. Search flexible flights from Arizona to Nova Scotia