The audio/video was broken. TVs were fuzzy and audio was horrible. Fuzzy white noise mixed with random sound. Tried personal and Avianca head phones...same result.
The food was very bad. There was a pilot strike and the airline was not willing to give any compensation even though they placed me in a flight ten hours later than the originally programed and the delay was a problem for me.
avianca change the day off fly and miss hotel and excurcion and nobady refaund noting i lost all
Boarded and left an hour late with no apology or explanatjon
Plane was far too tight. Very uncomfortable for taller individuals.
Compared to previous flight - this was so much better with upgrade to first class and extra space.
4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!
Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
I asked for a change of seat at the gate and was given it. It really made a difference to be at the window.
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