Gate atrendent forced checked my bag even though it met regulations and there were plenty of overheads available when I took my seat. I was also in group 2 (rare) so that was not the problem.
hard to tell this story but 20 hours after leaving Atlanta I arrived in San Diego. Mother Nature but lots of confusion at the Airport to get to Dallas and then a major wait and now luggage when I arrived for 5 days. No calls, just finally they arrived. I went on line everyday and was in a voicemail and on line abyss. Terrible service of this kind of a company. They need some guidance to make the experience in a difficult time more palatable. Not flying for a while.
American was not prepared for the closure of a major hub and it was a nightmare
The A321 from DFW to SAN was very nice and comfortable.
The Super 80 from ATL to DFW was the hottest aircraft I've ever been on. There was essentially zero airflow making the cabin 95 degrees and 100% humidity. It would have been cooler to stand outside. It was like this when I walked on the jet until well after we leveled off at altitude and then from when we landed (throttles at idle) until we deplaned. We had to wait for a gate for 20 minutes on the Tarmac and then when we got to a gate we had to wait for a gate agent to move the jet bridge for 10 minutes. It was miserable. If you all know you have a low flow aircraft then hurry to hook up the air conditioning cart in both ATL and DFW, fix the APU to produce more air, or don't shut the engines down when there is no gate agent at the aircraft. My clothes were soaked in sweat making this the worst trip I've ever taken. Come on American. You can do better.
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