Pros: "The Crew"
Cons: "It was a passenger on the plane acting real suspicious. I didn’t like that. Also the seats was uncomfortable."
Pros: "On time"
Cons: "Extremely high charge for carry-on baggage, extremely high charge for changing flight times, no beverage service, seats are very small with no iPhone charger available."
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Cons: "Being trapped in the plane over 2 hours only to find out the flight was delayed close to 4 hours. Eventually booked a flight for the next day that cost twice the amount of round trip."
Pros: "on this leg of the flight, after changing planes, there was one little flight attendant who actually engaged guests and smiled a genuine smile."
Cons: "Nothing, the whole trip booked through Kayak on Kiwi was a disaster."
Pros: "Fast boarding"
Cons: "Pilot didn't show and he airline gave poor reasons why."
Pros: "2.5 hours is long enough to get thirsty, a cup of water would have been nice."
Cons: "There were no snacks, not one drink was free, and the seats did not even recline. I will not be purchasing any further trips with Frontier no matter the price."
Pros: "Price of flight"
Cons: "Freezing cold, food selections, price of food for quantity you get, no blankets, leg space horrible, charging for upgraded leg room seats when seats were open, only giving ppl 30 seconds to move to a an empty free seat at no chrg, plane was not clean at all in bathrooms-disgusting: walls filthy, counters dirty and grimy, door & floors filthy, soap dispenser unsanitary, crew comments|conversations about travelers, should start boarding from the bk of the plane forward"
Cons: "Ramp agents put the wrong bags on the plane which delayed flight"
Pros: "Clean plane!"
Cons: "Would have liked the seats to recline but ok for the price."
Pros: "They gave me an emergency exit seat (more leg room) probably because of my suit. Very happy"
Pros: "I got to my destination."
Cons: "This is the cheapest for a reason, and honestly the worst airlines I’ve ever seen. Everything was horrible. 3 hour delay, flights canceled, and people everywhere. The weather wasn’t bad and all other airlines were running smoothly. Also, they charge for everything! Even carry on a and water cost money! Ghetto airlines for sure."
Cons: "My fly was canceled I lost a day of vacation and money with all my reservations"
Cons: "Spirit is the WORST. 2 hour delay in Atlanta, missed connection in Dallas and had to pay $500 for day-of flight to San Diego. Horrible experience and I will NEVER fly them again. $42 bag fees, uncomfortable seats and no complimentary beverages?! Pathetic excuse for a business."
Pros: "crew friendly and attentive plane departed at the right time and managed to squeeze out sometime and arrive early which was a nice surprise that happened on my departure and my return trip"
Cons: "My departing flight I was assigned a window seat and got a seat with no window had to sit a bit sideways DFW to ATL and this was totally my fault I did not check the baggage price for checked baggage until after I purchase my ticket totally my bad but I felt like I had to pay to get on the plane twice I should have been more thorough with my ticket purchasing and pricing my fault but I prefer to just pay one fee and be done...."
Pros: "NOTHING! RUDE AND NOT HELPFUL. CUSTOMER SERVICE IN A FOREIGN COUNTRY AND CAN'T SPEAK ENGLISH."
Cons: "Everything!worst experience ever!"
Pros: "boarding process was so quick and Smooth . Some might say so fresh and so clean clea!"
Cons: "Y’all have the most uncomfortable seats of any airline! Head cushions would improve a smidge, but only a smidge."
Pros: "I didnt have food or entertainment on the flight & yet that's not an option in this survey"
Cons: "give your survey a does not apply option to questions"