Everything about spirit airlines was horrible! I understand the fact that the airport was evacuated was out of their control however the way they handled the situation was disgusting. The plane left about 30 passengers behind with the "next flight" being available TWO days later! Instead of helping us out one employee in particular started yelling back at the stranded passengers telling them and I quote "if you guys done stop yelling we will have some problems" once the passenger kept yelling how dare he yell at us and threaten us the employee stormed off saying "screw this I quit" and left.
I have never seen such terrible service from any company. Spirit airlines with their "low fares" motto should change it to "low standards"
I thought the staff was prompt and the aircraft was clean
The baggage fees really are hard to pay for when it seems like nobody is paying attention at boarding to whether or not you paid for a bag. It makes me want to try to see what I can get away with instead of fronting the $50, which is a problem for you because you'll get more people cheating the system.
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