Free movies. Clean and modern look to airplane.
Could not get wifi to work.
Quick boarding. Nice crew. No food or entertainment so I couldn't rate those. N/A should be a choice
The in flight entertainment was superb.
I have no complaints.
The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class.
The comfort, space, quiet, snacks
Helpful and friendly ground crew in London.
The Muslim meal was a bit too spicy for me.
None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
Tight connection! The airlines need to Realize that a 2 hour layover is NOT enough when you have to go through immigration, customs, and security before making your next flight!
When our flight was delayed in Denver the agent at the check in gate worked very hard to get our flight plans changed with as little impact as possible.
We understand that delays happen but due to a delay on American Airlines we have lost our luggage and it doesn't seem likely it will be returned. We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall.
Easy check in.
Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate.
|Flights Arrive in||Albuquerque|
|Flights Depart from||Augusta Bush Field|
|Airlines||Delta, American Airlines|
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