Same as above
Everything was normal and good
This specific aircraft was really nice n spacious.legroom was perfect. Seat was enough big to sit in good position and thats the main reason i m giving four star just because of aircraft.
Two things i didnt like.i think there should be entertainment screen i front of every seat and themost important thing is mobile charging usb facility for every seat.
The cabin crew were nice and helpful The plane left on time And arrived early, which was a huge bonus
Simply compared with other Trans-Atlantic flights it was mediocre in terms of what you get The seats were uncomfortable for a 10 hour flight, there were only around 5 movies to choose from and 5 TV programmes unless you wanted to upgrade (other airlines offer a lot more variety as standard). If you wanted refreshments they also cost additional, I was only offered one cup of tea/coffee/water, whereas other airlines offer wine, juice, soda, coffee, tea, water 4 or 5 times throughout the flight. Also compared with other flights I was not given an eye mask or travel toothbrush which on a long-haul overnight flight can make all the difference in terms of a good impression of the airline.
Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction
Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth.
The food was okay, not that great.
The flight was great.
|Flights Arrive in||Belfast Intl Arpt|
|Flights Depart from||Austin Bergstrom|
|Airlines||Thomas Cook Airlines, KLM|
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