Beautiful plane, great entertainment system, two bathrooms for economy class, decent food
I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.
Leg room is never enough. I'm 6'1".
Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!
Good service, more leg room than American Airlines.
Everything was good.
Snacks & beverages on a 1 hour flight. Very nice crew
Older plane, no entertainment
Nothing outrageous or out of the ordinary happened.
Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight! Empty flight and very short.
Flight was delayed. Inflight entertaining streaming system was not working. Too many people insist on not checking their luggage under, so we almost didn’t have space for our carry on by the time we were allowed to board.
I had only 40 minutes to get to my connecting flight. Then the plane was 15 minutes late. They wouldn't switch me to a seat that was open closer to front of plane and my bag was lost w important things in it that I need for this evenings show. I'm a full time musician.
Delta has better movie selection and that’s not good .
Flew Alaska air - Plenty of leg room and much more than any qantas domestic flight!
Entertainment, and leg space.
Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.
The flight actually left.
Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)
Crew was very kind and apologetic for delay.
Delayed 2 hours and forced to deboard when I can drive in 3 hours.
the comped hotel
Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.
flights delayed overall
service. flights were delayed and they said there was nothing they could do
They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.
Decent boarding group, same snacks, same flight attendants (who were very nice)
My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.
NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .
In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .
Flight was not full.
Luggage was very late and arrived at the wrong carousel.
|Flights Arrive in||Boise Air Term. Gowen Fld|
|Flights Depart from||Austin Bergstrom|
|Airlines||Delta, Alaska Airlines, United, American Airlines|
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