Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 19% drop in price.|
|December||Most popular time to fly with an average 31% increase in price.|
Average price round-trip
|$323||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 5h 47m.
In the past 3 days, the cheapest one-way tickets were found on Frontier ($34) and Spirit Airlines ($64), and the lowest round-trip tickets have been found on Spirit Airlines ($138) and Multiple Airlines ($143).
From Austin to Hartford, Monday is the cheapest day to fly on average and Friday is the most expensive. Flying from Hartford back to Austin , the best deals are generally found on Thursday, with Saturday being the most expensive.
When flying out of Austin you will be using Austin Bergstrom, often referred to as Austin Airport. You will be landing at Hartford Bradley Intl, also known as Hartford Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Austin to Hartford.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hartford from Austin is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hartford with an airline and back to Austin with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hartford from Austin up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew was great. Boarding was easy."
Cons: "How about letting my seat tilt back a bit. Back was not happy."
Cons: "Apart from being late by 45 minutes, overall experience of flight was positive."
Cons: "Newer plane with bigger screens"
Pros: "Crew was friendly"
Cons: "No suggestions this time just keep doing what you are doing"
Pros: "The crews on Qatar airlines are always top notch!"
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Pros: "On time, great service, clean plane"
Pros: "Great service everything on time"
Pros: "The flight was great on time and pleasant staff"
Cons: "Nothing great"
Pros: "Flight attendant was exceptional!!!"
Pros: "how much training is provided to flight attendants for listening skills?"
Cons: "uncomfortable seat"
Cons: "The check-in counter wasn't open until much before the flight. Had to wait a long time in a queue to check-in."
Pros: "Seat was comfortable but our flight was over 1 hour late. In Hartford the baggage has not started to come out 20 minutes after lanfing."
Cons: "See above"
Cons: "Old seats, poor air, water problems, lack of communication from crew"
Pros: "Kindness--Inwas getting married in s week!"
Pros: "I did like the movies available"
Cons: "Not sure but seems like the flight was over booked. Flight crew should make sure carry on bags are whats in the storage not a birthday cake"
Pros: "The crew was friendly. The plane super comfy and lots of room! So glad to say JetBlue is my new favorite airline."
Cons: "Over all flight was good, friendly and on time. On the first flight our seats did not sit back...stewardess had to remove our cushions to make adjustments."
Pros: "like the TV movie access"
Cons: "Muy malo el viaje"
Pros: "Landing home"
Cons: "9 hour delay in terminal. Not enough seats for everyone."
Pros: "On time and great food and service"
Cons: "No entertainment at all. The flight was delay. I never have that experience before, I would like to get my refund back."
Pros: "Not Much. Worst airline I have ever flown on."
Cons: "Food was a bag of chips. No in flight movies. Flight was delayed several hours."
Pros: "Well treated"
Cons: "Delayed for two hours"
Pros: "Every one was helpful and kind. Especially boarding and unboarding personnel"
Cons: "The pilot was 2 hours late so i was really late arriving to my destination."
Pros: "They plan has a a lot of key room"
Cons: "When I bought my ticket I was not able to pic a seat. I am big guy and seat choice is a big deal. This was an obvious attempt to get you to upgrade to an even more leg room seat for a cost. When I called the customer no service line they told me i have get that done at the airport. I got to the air port early and they said you have to get that done at the gate but you can upgrade if you want. When i went to the gate they said you have to wait until 30min before the fight but you can upgrade. These are just shady sales techniques."
Pros: "Great service and comfortable seats"
Pros: "The crew was very funny and nice. They handed out healthy snacks, not just cookies and crackers and being able to watch th during flight helped the time pass"
Cons: "i just didn't like that you had to pay for anything extra.. if you wanted a blanket, headset, food or some drinks. Just seemed like a little much"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Pros: "All I can say, it was OK."
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "Ease of Boarding. Free Wi-Fi. Reasonable Seats."
Cons: "No Complaints here."
Pros: "It was my first time on JetBlue and the ride is extremely comfortable."
Cons: "The departure time of the plane was moved foward by 2 hours and we got no notification from Kayak or Jetblue. When we arrived at the airport they said we were lucky to catch the flight because it had been delayed. If the plane was not delayed, we would have missed our connecting flight with no communication."
Pros: "The movie"
Cons: "Boarding prosses and rude flight attendants tot flight are always late"
Pros: "Everything was smooth as silk. One of the best flights I have ever been on. I loved Sky-Fi and the entertainment choices. It was all on on time. I will definitely choose Jet Blue if I have a choice."
Cons: "I prefer to have my seat assignment before I go to the gate."
Cons: "The flight was delayed for more than 4 hours because of maincenance problems."
Pros: "Polite, efficient, value"
Pros: "I got home with little fan fare or incident"
Cons: "Flight delayed an hour. Video screen was malfunctioning. No supermodels on flight."
Pros: "Leg room is always a plus on JetBlue aircrafts."
Cons: "Or the aircrafts are dated or I am not sure why they cannot provide outlets for charging smartphones, or other devices."
Pros: "Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages."
Cons: "The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride."
Pros: "Roomy, comfortable seats - free Wifi and movies were a nice perk."
Cons: "Gate agent in Austin was nasty, rude, and incompetent. Obliviously did not have any respect for business travlers."
Pros: "Good value, Directv, efficient, free snacks and drinks, free in flight wifi"
Pros: "I managed to get overhead space. Person sitting next to me was nice."
Cons: "Seat-back entertainment electronics unit blocked foot space."
Pros: "Nice easy ride once the plane got there"
Cons: "2 hour delay which wasn't jet blue's fault but it would have been nice to have been sent an email about it or something"
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "Fast boarding"
Cons: "More snack choices"
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Cons: "Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400."
Pros: "Nothing was better than standard"
Cons: "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"
Cons: "The legroom on AA's new planes is atrocious."
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "Courteous personnel"
Cons: "Almost wouldn't let me check my luggage to Europe as I arrived an hour in advance to flight from Austin to Dallas, ground crew claimed I should've been there 3 hrs early. Says so nowhere. Then flight departure was delayed! No individual video screens, no choice of movies. No food."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Pros: "Quick boarding to make up for a late flight arrival."
Pros: "wifi was great"
Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Cons: "Staff behaviour"
Pros: "I made it home safe."
Cons: "However, the customer service was horrible and very unprofessional. I had to leave a loved one behind because nobody knew the rules and regulations on bringing back a pet! Now, I don't have my dog Tyson with me and my fiancé surprised me with him as an early Christmas gift. I won't be flying with American Airlines again!)"
Pros: "The seats were more comfortable. You"
Cons: "The middle seat and the guy in front of me who decided to recline!!!"
Pros: "Bottom tier entertainment provided"
Cons: "Advertised wifi not functional. Limited TV access (1 8" tv for every 12-16 seats) poor programming random NBC clips and partial episodes) and terrible movie. No selection/plane tracker"
Cons: "Haven't taken it yet!"
Pros: "I did not like any of it."
Cons: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."
Pros: "I enjoyed that the ride was only 35 minutes. The crew was helpful and professional. Quick and smooth trip and came in on time. Can't really ask for too much more than that."
Cons: "The middle seat was a little cramped but I can't really complain since I lucked out with window seats the entire trip and only had to sit in the middle seat for the shortest plane ride on my trip."
Pros: "I prefer this size plane to the other alternatives."
Cons: "No snacks were offered at all."
Cons: "It was an hour + late. A trip I took from Washington two weeks before was late in both directions."
Cons: "Gate personnel was not as accommodating. Didn't seem like they wanted to help."
Pros: "Boarding was fast."
Cons: "No internet on plane. Plane was older. Seats were not comfortable. Had to wait 40 minutes in hot plane for our gate to be available for our plane to pull into."
Pros: "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."
Pros: "The plane was new and the leg room was worth the extra $20."
Cons: "No inflight entertainment and the seat did not recline. I guess there are pros and cons in the exit row. I also had no choice but to buy the more expensive seat since all others were taken at check-in."
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Cons: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."
Cons: "Terrible customer service, multiple flight cancellations"
Cons: "The delay"
Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."
Cons: "Headphones should be provided in flights"
Cons: "Got cancelled"
Cons: "When going to website to link to free entertainment the flight is wifi capable but you must purchase Internet. Not sure why they did not make the move to add free entertainment on a 4+ hour flight."
Pros: "Pleasant crew, on time leaving, early arrival, smooth takeoff and landing."
Cons: "Didn't use entertainment."
Pros: "Crew were nice and as accommodating as possible."
Cons: "On a round-trip, both airplanes on outbound and return flights had mechanical failures, resulting in over 3hr delays both times. This was for a short Austin-Dallas round trip, where I could have driven in less time than what I spent delayed at the airports. I can only conclude that AA is skimping on maintenance."
Pros: "No weather issues this time"
Cons: "Nothing good flight"
Pros: "Like I said before nice early boarding."
Cons: "No problem"
Pros: "The crew seemed nice, and the seats themselves were basically comfortable. The option to check baggage at the gate was good, since it was a nearly full flight."
Cons: "The seating was completely cramped. Airlines need to decrease rows in order to provide actual legroom. The boarding process didn't seem very logical in terms of rows and seats. I don't believe there was any food, but that may be because it was a red-eye. The pilot thought Springfield was in CT, which was alarming to me."
Cons: "3rd flight with AA this year. Luggage damaged for second time."
Cons: "The delay"
Pros: "Quick, efficient flight"
Cons: "Great airport"
Cons: "The seats were so cramped we could barely move. It was hot, it felt like there was no a/c most of the flight. The flight crew was late which delayed my flight. Awful. I will never fly American Airlines again."
Pros: "It is the first time in my history of flying AA, the plane took off on time and landed early! When buying this flight, I was dreading the headache I would deal with choosing this airline: delays, delays, delays, and extremely poor customer service. But much to my surprise, from check in to landing the flight and the process was very smooth. Keep it up AA!"
Cons: "The fight attendants are not the friendliest and they present an attitude for anytime you request something."
Pros: "Made up some lost time because of a late start. But it was good that it was late or we wouldn't have made our flight."
Pros: "The flight was on time."
Cons: "Austin employees at the checkout are rude. Atlanta have nice people."
Pros: "There is nothing pleasant about arriving at the airport 1 hour and 20 minutes before departure time and being told that your plane is already on the tarmac and that you will not be able to board."
Cons: "There was also nothing pleasant about having to spend $300 on a rental car (with a junk transmission) and tolls while navigating through DC and NYC to get to our destination when we should of been on a plane overhead the night before. Absolutely the worst travel experience I've ever had."
Cons: "Slow, and expensive wifi"
Pros: "Fast boarding"
Cons: "Crew didn’t wear masks correctly."
Pros: "New seats, comfy, legroom, pleasant FAs"
Cons: "Only coke products. Asked for tomato juice - was told it would be $2.50. Nope."
Cons: "Baggage fees higher than expected and seats don’t recline"
Pros: "Nothing throughout the arrival to landing except the actual flight crew was at an even decent level."
Cons: "After having flown to Austin for the death of my mother my return flight to DC was delayed for over 8 hours. There was minimal communication and no real understanding of what was happening by frontier. When asked about any sort of compensation the employees were extremely rude and difficult. After so many hours they’re required to give a 50 dollar voucher but failed to do so. After not sleeping for multiple nights due to my situation I did not arrive into DC till 1am and had to drive multiple hours home in the middle of the night which was a major safety hazard. Frontier did not offer to compensate a hotel or anything for the inconvenice. Extremely disappointed in the horrendous service provided by the airline in this nightmare scenario"
Pros: "I like that southwest flew out of the same terminal Bc after the nightmares I walked over and happily paid full price for Southwest."
Cons: "2 agents for 300 bags in the same time window is not only unexpectable but poor customer service. Several people including 6 people in wheelchairs were deeply effected by this event not to mention. 100 of passagers without a answers. There was no staff at the 3 gates ! Even before the planes were scheduled to take off."
Pros: "The plane was clean. The food and drink selection was fabulous, although we didn’t get any because the flight was short and turbulent but good to know for next time."
Cons: "Wish I could check in online and have boarding pass sent to phone or print out myself."
Cons: "crew was loud and unprofessional. they were talking the entire flight very loud and then talked about bad experiences they had in the past and their party lives.."
Cons: "Added fees for seat and carryon luggage."
Cons: "Rude lazy attendants. No effort to offer even water to me on a two hour flight. All they wanted us to do was clean up trash to make their job easier. Nickel and dimed and this kind of service?????? Also didn't need a repeated 15 minute sales pitch for a credit card!"
Pros: "very warm staff"
Pros: "Staff was nice"
Cons: "They have stripped down the seats of this plane to make more room to squeeze in more rows. The seats are incredibly uncomfortable even for my short 3 hour flight. The try table is less than the size of a half sheet of paper - you simply cannot put your laptop up and work. $35 for a carry on, nickel and dime you for everything including a drink. Last time I will be flying frontier!"
Cons: "The two hour delay on the return flight"
Pros: "Even with very rainy weather in Austin, flight left on time. Crew was very nice on both our flights. Plane was clean. Comfortable enough--about what to expect in this day and age."
Cons: "A lot of fees with Frontier flights. Wny not just include in the original fare of the flight?"
Pros: "I loved the economic prices and was very skeptical due to the old saying: "You get what you PAY for" And yet I was pleasantly SURPRISED. Great BIG plane sold out and yet very comfy and nice ride! Staff well-diversed age, gender, race and creed as well."
Cons: "No Entertainment Devices"
Pros: "Flight was on time. The flight crew was very nice. The pilots handled the little bit of turbulence we had, wonderfully. Over all, a great experience."
Cons: "The flight attendant was extremely rude and condescending to a handicapped man both on the flight and after he exited the plane."
Cons: "Charge for everything- assigned seat - carryon baggage"
Cons: "The initial price did not include a free seat . Had to pay $16.00 extra for a seat."
Cons: "All frontier cares about is nickle and diming their customers. The flight was not too much less than any of the other airlines, but I should've done reviews before choosing them. They charge you $20 for your seat on top of your fare when you try to check in 24 hours early. They charge more for a carry on than a checked bag. They do not provide anything complimentary during the flight. Drinks are $2. Overall, I spent just as much as I would've with Southwest of American, but I felt ripped off and unappreciated. If you want a loyal customer base, Fronteir, I suggest you change your flight policies. This is 2016 and customer service is everything."
Pros: "I was fortunate enough to sit next to two passengers who calmed me down during the plane ride."
Cons: "The staff were aloof and slightly unprofessional. They did not seem to be very confident about the flight, which made me worried and concerned about my experience. They rushed through standard procedures and were not very comforting to passengers. I have never flown by myself before, so my anxiety levels were high and I was extremely nervous the whole time. I wish that they would have been a little more easy-going with nervous passengers, such as myself, because I left the flight shaking."
Pros: "New plane. Good deals on food, though you had to pay."
Cons: "4 hours late on departure, with various reasons given depending on the staff. Flight attendants were good at their job, but could not be both polite and stern (as in, please sit down while the plane is still climbing, or even a "Pay attention, please!" said during the emergency evacuation procedure discussion.)"
Pros: "Flight landed earlier by 30 mins"
Cons: "Luggage was delayed by 40 mins!"
Pros: "Another passenger got a little light headed during the flight and the crew did excellent well on helping and resolving the issue."
Cons: "Charged me for CARRY-ON luggage at gate. First off , this is absurd. It reminded me why I fly with proper airlines. Second, this should have been made clear at time of booking so I realized how much the flight would ACTUALLY cost and book with a more comfortable and professional airline. The seats are awful and don't recline."
Pros: "The flight attendants and staff were friendly"
Cons: "The flight was delayed and they didn't even keep us posted as to what was going on with the flight. By the time we arrived to the gate, our gate was occupied so we had to sit on the plane for an even longer amount of time. If anyone had connecting flights, they would have missed them by far."
Pros: "The only two things I was dissatisfied with was baggage claim how nearly after 25 minutes finally our bags came. The second was the air stewards. They kept smashing into me and I was sitting on the aisle seat. One was skinny so I don't know why she kept bumping my arm the second one was overweight and even if he sidled he still would brush passengers's parts of their body on the aisle side. The tall skinny stewardes walked very heavily and I was trying to nap and everytime she walked past it woke me up. She needs to learn how to walk lightly that's my feedback"
Pros: "I don't usually even do reviews but since flying with Frontier from many places. But being military and flying from multiple cities and going with Frontier I have experience super cheap tickets through other websites, quick check ins, free baggage because I am military and non-stop flights that have great take off and arrival times. Frontier is my favorite out of the many other airlines I have taken."
Pros: "I liked the amount of space I had in my seat that I voluntarily paid to have."
Cons: "The seat itself was not very comfortable. Also, a member of the crew was either not masking her disdain for her fellow crew members very well, or has a wicked case of resting-bitch-face, it was kind of off putting."
Cons: "You should let your kayak users know that frontier doesn't allow carry on bags the way most airlines do and that you have to pay $30 for one. It's deceiving"
Pros: "Price was very low"
Cons: "Plane had a bad part and instead of rerouting another plane or bringing part by special courier they waited for 12 hours for a part. If the CEO or the head of maintenance had been on that flight they would have made accommodations in an hour, not 15. No attempt to get us on the five other flights heading to Atlanta that morning. To add insult to injury Frontier offered a $100 credit for another flight within only 90 days. With bags being $35 each way and picking a seat another $15, that means I get my baggage free only. NEVERMORE."
Cons: "I was charged for everything and your flight was not much cheaper! Luggage carry on, not even a complimentary soft drink! The landing shook my teeth! Honestly not impressed."
Cons: "My flight from austin to Dulles was delayed 5 hours. There was fog, but other planes were departing. I got to my son's house at 8:30 that night instead of that afternoon. Returning, i was stranded in the Atlanta airport for another 5 hours. Ostensibly because of control tower issues in Austin, but a walk down te hall showed all other airlines departing to Austin. Horrible. When I finally got home at 12;55 a.m. I was exhausted and then came down with a cold.I will ever recommend this airline to anyone."
Pros: "Staff was nice and courteous"
Cons: "My flight was delayed but I didn't get email until 230 am and I had to wake up at 420 am. Also my luggage was lost so I got a 50$ voucher. I am attending a dental seminar in a sweater and jeans. My bag got delayed another day and was only given another 50$ but I have to spend 200$ to get a 100$. I had no toiletiries, dress clothes, socks, and underwear. I asked for 150$ voucher and was denied. Also if I could a get free bag check on the return trip. Also denied. I expected a little more customer service when bags are lost."
Pros: "My flight to Atlanta from Austin was comfortable (decent leg room in standard seat) and was mostly painless. Saying a lot for air travel."
Cons: "My flight from Atlanta to Austin was terrible. Heavy rains in Austin caused the flight to be cancelled about an hour before take off was scheduled. Despite this Frontier refused to put us up in a hotel, even though they were saying they wouldn't be able to get us to Austin until after the weekend. They cited that the extreme weather in Austin was "an act of God" so they had no responsibility to take care of their riders. this became more confusing when the other airlines were still flying into Austin during this time. Ended up renting a car and driving the 14 hours home. The process for getting a refund on my ticket is still ongoing, they require a form to be filled out and submitted...then need a second confirmation email with much of the same information needed again (seriously, why?) Still waiting for a refund, which you'd think would be automatic when a flight is cancelled? It's almost like they are aware that making it a pain in the butt decreases the likelihood that people will go through the process to get a refund."
Cons: "The entire experience was horrible. The flight was delayed 6hours in which initially it was due to fog, then no plane available as all.other airlines departed, and there was no representative available during the entire process for Q & A. I had to take another in order to arrive in ATL for a business meeting which I missed."
Pros: "That I finally got home after a long wait in the airport not knowing what was causing the delay."
Cons: "After you add in all of the extras like paying for your seat and carry on baggage, the price isn't as attractive as represented. It was a topic of discussion on the flight when we finally got off the ground. There were 5 gate attendants working the flight that had no earthly idea what was going on and when they did find find out they wouldn't share the information. Overall not a good experience. I can't see a situation where I would fly Fronteer again."
Pros: "Getting off the plane. It was a moment to celebrate- my last Frontier flight ever."
Cons: "The charge for carrying ON a bag. Being told plane was at gate, but couldn't leave at 7a as sched because pilots needed rest. Then being told at 10a that plane was in Houston. Then ultimately leaving at around 11a."
Pros: "Being notified early"
Cons: "Not flying Not receiving a refund our voucher for the (2) 1-way tickets you cancelled & not being refunded for seats we paid to select on a flight that did not exist. Not having another Frontier option until Monday Being asked repeatedly on a call if I'd like to cancel my flight. You cancelled my flight. Give me half my money back."
Pros: "It was on time."
Cons: "Small and uncomfortable seats with no leg room and no reclining, tiny tray tables, fees like no airline I've used, including a charge for carry on luggage, and a website that is not user friendly. Back to Southwest for us."
Pros: "Cheap price for ticket"
Cons: "Pay for a carry-on?! Pay if you want a soda?!"
Pros: "Our seats had enough room"
Cons: "This was without a doubt the worst flight we have ever taken and we will NEVER fly Frontier again. They were the rudest, most unhelpful people we have ever encountered from start to finish."
Pros: "Cost Supervisor Maggie"
Cons: "I arrived for my 6:10 flight at 5:00 traveling for a one day engagement with zero pieces of luggage and one well traveled companion again no luggage. The counter said it would close at 5:25. Odd that a flight was scheduled to take off while the counter was closed but I had no fears I was well within the open hours. I waited for an associate until 5:30 then tried the automated kiosk. It said see an attendant. Back to the empty counter. Called the suggested 800 on the same sign and am accused of lying about my arrival time to the counter and informed I can get the next flight in 13 hours for twice the cost of the round price tickets. Supervisor Maggie got me on the flight at my reserved rate and adjusted my return flight but I was still out the hotel both in Denver and having to pay another night in Austin."
Pros: "Nothing really"
Cons: "Terrible service with lots of delays and was not taken care properly at all. Spent 28 hours in total to reach destination."
Pros: "The crew was very nice."
Cons: "They tricked me into paying a seating fee when I was checking in online by having to select the seat. They also charge a $40 per carry on. The boarding was done horrible, they called zones with only a minute in between so there was people from all areas boarding at the same time. The seats were the most horrible, didnt recline, and were hard plastic with no cushioning. No peanuts or drinks offered."
Pros: "Frontier was fast at boarding and had us to our destanation each leg ahead of schedule."
Cons: "While frontier can rationalize that charging for both checked & carry on helps with efficiency I personally fond it offensive. They also are atrocious in their seating charges. I simply wont fly an airline that feels like a bait and switch used car sales tecniques when I fly. I am willing to.pay more to have simple luxuries like a seat that leans back. Very unorganized system of boarding...."
Cons: "I had a boarding pass on my phone, but when I got to security it wouldn't scan and they sent me back to get a hard copy. Almost missed my flight because of this. I was also unaware that Frontier charges $30 per carry-on per flight. I've never seen that with any other airline."
Cons: "whatever $ you save on initial price they'll get back"
Pros: "The seats are thin, with little padding, but they do not recline. I love that particular part so much."
Pros: "Great price, service and people"
Cons: "No mink lined toilet seat covers"
Cons: "Staff didnt anounced why boarding the plane was been delayed, it was delay 40mins."
Pros: "Everything went well and smooth, clean plane."
Pros: "Everything was awesome involved with the flight."
Cons: "I lost my my belongings prior to boarding,and the offer of a free snack or water would of been nice."
Cons: "I've watch video's about the company and it was nothing like what I watched . Our flight was great the staff was great and i will be flying with you guys in August !!!"
Cons: "Chairs so uncomfortable"
Cons: "Free carryon bags"
Pros: "Crew was on point"
Cons: "Seat padding was virtually nonexistent"
Pros: "Safe ontime flight at a great price"
Cons: "Seat bottoms are very hard"
Cons: "Seat was very uncomfortable. Felt like a bar in the middle of my back."
Pros: "Ladies on crew where very motherly and had a lot of attitude to give everyone. The guy on crew was nice and professional."
Cons: "Calling last boarding 30 mins before departure was not cool. After leaving TSA we had to run at full speed to our plane due to the announcement of last call"
Cons: "Seats a bit stiff, but overall not a big deal."
Pros: "SMOOTH AND COMFORTABLE FLIGHT"
Cons: "FREE SNACKS AND NON ALCOHOLIC DRINKS ON A LONG FLIGHT TO LA WITHOUT HAVING TO PAY $3.00 FOR WATER."
Pros: "The crew was amazing"
Cons: "delayed flight . messed up the time for my shuttle pick up . Now i’m sitting at the airport for an extra 3 hours"
Pros: "It was cheap, and direct flight. There were no delays."
Cons: "Spirit is a terrible airline. Paying $45 each way to check a backpack is ridiculous."
Cons: "More padding on the seats. They were just a little hard."
Cons: "Honestly this flight was as well done as it could be."
Pros: "It wa great"
Cons: "No complaints. If you want just a ride for really cheap it is safe and enjoyable."
Pros: "direct flight"
Cons: "water should be free"
Pros: "Awesome flight!! Seats a bit uncomfortable so gave 3 stars, food expensive not un usual seems the same on most flights where food isn't free. Overall awesome staff and flight!!"
Pros: "The base price of the fare was quite good. The flight was on-time."
Cons: "They quote one price for checked baggage if you pay when the ticket is purchased, another if you pay before check-in, and a third price if you purchase at check-in. When I purchased my tickets through KAYAK, I was not offered an option to pay for a bag. When I paid for the bag a full day before I checked in, I was charged the full price with no other options available - in other words, THEY LIED. I emailed a question to their customer service address; it went unacknowledged and unanswered. The flight itself went OK, but the seats don't recline at all, there is very little knee or elbow room, and the padding is the worst I have experienced. If you are larger than average or have knee or back problems, expect to be in torment. They charge for EVERYTHING, even plain water. After paying full price for my checked bags, the savings for the flight over other carriers was simply not worth the discomfort."
Pros: "This airline is no frills basic but the flight attendants are professionals"
Cons: "The seats suck very little padding and on a 3 hour non stop I was feeling it right where it counts"
Pros: "Nonstop flight"
Cons: "Fees associated with everything, minimal leg room"
Pros: "love the flight"
Cons: "no complaints from me this time"
Pros: "Trip was great boarding and crew staff"
Cons: "No entertainment"
Pros: "Crew was very nice!"
Cons: "Out of almost all alcohol and snack choices...really?"
Pros: "on time and smooth flight"
Cons: "whats not to like"
Pros: "Nice and surprisingly comfortable. It was my first time flying with Spirit and I wad a little apprehensive but they were very professional and everything went smoothly. Crew was entertaining. We even arrived early!! Sweet!"
Cons: "No frills. Paying extra for carry on and printing a boarding pass is outrageous. On the other hand it made me travel light. No crew at any spirit gate if it wasn't boarding. I wanted to ask someone a question about a friend who was coming on another flight and couldn't find anyone."
Pros: "crew was friendly... the price i paid was reasonable"
Cons: "it was SO COLD on the airplane! i had goosebumps the entire trip! the seats are a little small - and quite frankly i am NOT a big person"
Pros: "No delays"
Cons: "Seats no cushion"
Pros: "Fast boarding and upgrade to the front seats"
Cons: "One of stewardess had poor customer service skills as she yelled at me to get off the phone instead of kindly saying that phones should be put away now. We were still at the gate ."
Pros: "On time and everything went smoothly. :-)"
Pros: "Attendants we're great."
Cons: "Should not charge for coffee, tea or water."
Cons: "Spirit Airline employees did not inform us that there was an option for a gate pass to take my 82 year old mother through security. When i mentioned this to a ticket agent, she told me that is only offered for young children travellong alone. What the HECK is the difference for the elderly? Also, there was another elderly passenger on same flight whose daughter had said pass. They need to get their perspective straight where elderly travellers are concerned."
Cons: "Can use some improvements."
Pros: "Friendly (and funny) staff and flight attendants. On time. Comfortable."
Pros: "Wouldn't do it again. Uncomfortable seats and they kill you on bags."
Cons: "See above please. I fares are bait and switch."
Pros: "Energetic flight crew"
Cons: "You pay an additional fee for EVERYTHING!! You may think your tickets are cheap but if you add the price of a $50 carryon, $5 if you want a drink, additional fees if you want to choose your seat (such as being next to your children or spouse) it really ends up being the same if not more than other airlines... plus you're sitting in the worlds skinniest seats"
Pros: "Easy boarding"
Cons: "Very uncomfortable. They should tilt a little. By the time we arrived my back was my killing me. All the little charges. Don't like paying for carry on luggage."
Cons: "I have traveled on several different airlines in my lifetime and wanted to give your airline a chance. Although your ticket prices are lower than most, I do like to travel with a piece of luggage or at the very least a reasonable sized carry on. The fees to have a checked bag are ridiculous and the measurements required for carry on are substandard! The seat sizes are less than roomy and please know I am by most standards an average sized person weighing in at approximately 150lbs. The tray tables are extremely small and couldn't imagine having to actually put food or drinks upon them. Which leads me to your food and drink pricing, let's just say you don't even wear a mask when you rob your passangers! I would rather be thirsty and hungry than to pay the absurd amount of money you ask for. The crew, not real friendly doing the bare minimum of what is required. The captains on each end were more interested in talking on their cell phones than by greeting passangers. It goes a long way with passangers when you feel confident or at the very least acknowledged by the crew. There was no entertainment offered on my flights, which is fine as I can surely entertainment myself for 2 + hours. Their website is less than user friendly. Having to set up separate accounts for myself and family is time consuming and completely unnecessary! When there was an issue with the tickets it was very difficult to get any real help from customer service. The 'hidden' fees with Spirit are absolutely crazy! No money saved! I was so disappointed in my experiences with Spirit Airline. I couldn't in good faith recommend them to familyand friends ."
Pros: "Spirit Experience Everything on this trip ran smoothly. Employees and staff were friendly and helpful. Plane was clean. Flight was on time, as scheduled!"
Cons: "I was unaware, when I booked the flight, that choosing a seat would cost extra."
Pros: "Flight attendants"
Cons: "No complaints for the cost- you get what you get and you don't get upset! Service with a smile!"
Pros: "Good service, no thrills."
Cons: "The price for one small bag $52 x 2 = $104 and the waiting in line to handle and pay for the bag! It's an eye opener to find this where the other airlines charge it upfront.with the ticket, saves waiting & paying & handling the bag. No more SPIRIT for me!"
Pros: "Spirit between Hartford and Myrtle Beach is not only the least expensive flight, but the only direct flight available. Know that you need to plan ahead with luggage and 2nd carry-ons (not inexpensive add on fees) to get the most value. It's only a 90 minute flight - don't need food or entertainment."
Pros: "It is not a discount airlines if they charge you for everything!! By the time your done you could have paid a full fare and at least had pleasant service. Flight was delayed. Got an email but when arrived at airport it was listed as on time. Ran to get to gate to find out it was delay. Essentially no staff."
Cons: "Will not fly Spirit again if I can avoid it."
Pros: "On time great service and the pilot did an outstanding job."
Cons: "No issues with this trip it would be nice if my Pre TSA number showed instead of making me go to the counter and get new boarding pass every trip"
Pros: "Courteous, smiling flight crew--professionals--were aboard the plane, well-versed in their jobs and prepared for every eventuality."
Cons: "It was not Spirit's fault that the flight was delayed for two hours--that was due to weather--but there were no updates and when the clerk got on the intercom she was very soft-spoken and hard to hear. In order to effective deal with flight delays, one needs to have consistent updates, so that one can inform friends and family and arrange for rides from the airport that don't have to wait forever for the palne's arrival. It is difficult to be over six feel with long legs; leg room is nonexistent,, and non-reclining sits are difficult. Although I would never pretend that this was at all the fault of anyone at the airline. I was seated next to a woman who was very large--at least 400#, and quite broad-shouldered--and she took up half my seat. My back still aches, I couldn't lean back or straighten out or get comfortable in my seat because of her size. It made for a painful, difficult flight."
Cons: "We had a note do on each way me but all was good"
Cons: "Delayed on a 2 hour flight"
Airlines flying from Austin to Hartford have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights