Find Cheap Flights from Austin Bergstrom to Los Angeles (AUS - LAX)

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Crew was efficient and professional. I got priority boarding for some unknown reason, so that went a long way toward making it stress-free up front. Was able to get my 22x14x9 roll-aboard in the overhead baggage compartment with wheels out, even though it doesn't fit in the sizing cage. Power to run/charge phones and other electronic devices is a much welcomed upgrade.

The seating configuration on American's A319's is lamentable. I'm 6 feet, 170 lbs and have never felt cramped on the Boeing 737s on Alaska Airlines, but the seat pitch on this plane was torture. The only thing that made it bearable was the dumb luck of not having a middle seat passenger so I could shift my legs and feet over in front of the empty seat and lift up the armrest. The window seat seemed particularly compromised as far as room goes. The IFE box takes up about 25% of your foot room. I still can't believe that in this day and age you still need a bread box sized enclosure to support the seatback screen. I could barely open my 11 in screen laptop - I had to type w/ the keyboard at a steep angle. And what's w/ only one emergency exit door over each wing. Not very reassuring.

I'll never use you or American Airlines again. Awful experience.

I didn't miss my connecting flight

Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!

The aircraft size. The fact that the plane left and arrived on schedule.

The overhead compartments were very small and didn't fit a regular size carry-on suitcase..

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off.

Arrived. Crew was nice.

Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane.

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Nothing.

The flight was delayed for 4 hours and when I checked in the agents at the front desk offered me a $10 meal voucher to restaurants that were already closed, so it was basically useless. I had to walk to opposite end of the airport just to find something open. My seat and surrounding area were filthy. There was hard, crunchy food on the floor, the tray was sticky and the seat 'cushion' was rock hard. Being that I have a preexisting lower-back condition, sitting in that seat was horrible. When I asked a flight attendant for a wet rag to wipe the tray off they told me I could just switch seats and showed that they didn't care. Basically, it was a disappointing end to a great trip.

flight was 3 hours late, initially due to maintanence

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.