Find Cheap Flights from Austin Bergstrom to Los Angeles (AUS - LAX)

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

I didn't miss my connecting flight

Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!

The aircraft size. The fact that the plane left and arrived on schedule.

The overhead compartments were very small and didn't fit a regular size carry-on suitcase..

Crew was efficient and professional. I got priority boarding for some unknown reason, so that went a long way toward making it stress-free up front. Was able to get my 22x14x9 roll-aboard in the overhead baggage compartment with wheels out, even though it doesn't fit in the sizing cage. Power to run/charge phones and other electronic devices is a much welcomed upgrade.

The seating configuration on American's A319's is lamentable. I'm 6 feet, 170 lbs and have never felt cramped on the Boeing 737s on Alaska Airlines, but the seat pitch on this plane was torture. The only thing that made it bearable was the dumb luck of not having a middle seat passenger so I could shift my legs and feet over in front of the empty seat and lift up the armrest. The window seat seemed particularly compromised as far as room goes. The IFE box takes up about 25% of your foot room. I still can't believe that in this day and age you still need a bread box sized enclosure to support the seatback screen. I could barely open my 11 in screen laptop - I had to type w/ the keyboard at a steep angle. And what's w/ only one emergency exit door over each wing. Not very reassuring.

I'll never use you or American Airlines again. Awful experience.

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

Run-of-the-mill airline

$35 to check a bag. $40 for any carry-on that doesn't fit under the seat! $6 just to select a normal seat. They make you pay for all beverages or food except "complimentary water."

It was cheap if you don't have any bags.

Very old airplane, if you have any carry-on you'll have to pay $45, the crew wasn't really that friendly, the plane just felt old, like the oldest plane I've ever been on. It didn't take turbulence well, so we were getting knocked around the entire flight. They were offering 'free water" as if it were some big favor.

Nothing.

The flight was delayed for 4 hours and when I checked in the agents at the front desk offered me a $10 meal voucher to restaurants that were already closed, so it was basically useless. I had to walk to opposite end of the airport just to find something open. My seat and surrounding area were filthy. There was hard, crunchy food on the floor, the tray was sticky and the seat 'cushion' was rock hard. Being that I have a preexisting lower-back condition, sitting in that seat was horrible. When I asked a flight attendant for a wet rag to wipe the tray off they told me I could just switch seats and showed that they didn't care. Basically, it was a disappointing end to a great trip.

flight was 3 hours late, initially due to maintanence

I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off.

Arrived. Crew was nice.

Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane.

The crew was extremely nice. The plane seemed clean.

The seats were tight. Not much leg room. Very expensive to check luggage, $40!

After flying Frontier Airlines for the first time with my 4 year old daughter, I was pleasantly surprised with my entire experience. The staff was very friendly and helpful at the gates, the flight attendants were amazing and both of my flights arrived earlier than expected!!! I will fly Frontier whenever possible!!

No airline miles for flying with this carrier, but for the price of my tickets and for the savings it didn't matter to me anyways!

Seats were uncomfortable on this plane.

First time in a plane and it was the smoothest ride

Staff was wonderful.

Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us.

Good customers service!

None

Limited food and drinks options.