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Pros: Food were bad. Out of air condition

Cons: No room to move very cramped

Pros: The A/C worked, that's about all

Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.

Cons: My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole

Cons: Deplaning indoors. It's ridiculous to deplane down stairs to outside element February in NY

Cons: Delay of 1.5 hours. Plane showed up late and then was further delayed when they realized the toilet was plugged up. Ridiculous.

Pros: Easy flight left and arrived early even!

Pros: Liked everything!

Cons: Nothing

Cons: Pilot didn’t show up, we waited 2.5 hours for him.

Pros: Crew on flight was very nice. Plane has a lot of space for legs and comfortable seats. We got vouchers and a toothbrush with tooth paste (AT LEAST THAT) for our forced overnight stay.

Cons: Horrible experience. Plane had an engine issue and ended up being delayed for so many HOURS that we had to sleep in Houston. The organization was a big mess - so poor that we reached the hotel only at 130am while we had to wake up at 4ish am to be at the airport again by 5am.

Pros: Crew was great

Cons: Not able to change our seat and I understood checked bag per person was included. The charged me 120 for two bagd

Pros: Departed and arrived on time.

Cons: Legroom was minimal.

Pros: The crew was good given the challenges of a delayed flight

Cons: They could have delivered on the most important aspect on-time arrival. I know that a mechanical issue delays such as tires however ongoing maintenance should prevent these delays. Your failure to deliver on your promise impacted my ability to deliver on mine.

Pros: The entertainment system is pretty cool and complete. There seems to be more room on coach.

Cons: The usb charger for my seat didn't work. The power cord kept falling off.

Pros: The crew was nice, there was a lot of room on the plane because it was so delayed.

Cons: It could be on time.

Pros: My money clip was stolen.

Cons: Have better security and stuff at airport. To be more open to people needs.

Pros: Seems we were upgraded to exit-row seats somehow - loved the legroom!

Cons: Seats don’t recline

Pros: Price of ticket

Cons: Late departure

Cons: Awful!!!!

Pros: Service, flight

Cons: Paid a lot for luggage at the airport in florida vs when i left Puerto Rico and i did not buy anything

Pros: The flight was comfortable

Cons: The flight was delayed and that was a big inconvenience

Pros: Nothing.

Cons: The flight was delayed 3 hours. When we finally got on, someone had vomited on the previous flight and it didn't get cleaned up. We had to sit directly across from it and it smelled horrible.

Cons: No WiFi - even for our HSE. Seats do not recline. Terrible turbulence.

Pros: The cree is amazing, the seat is too small and uncomfortable. The seats are only good for real short trip.

Pros: Premium seat was nice

Cons: Wish exit row seats reclined

Pros: Smooth trip

Cons: I miss Virgin America so much! Alaska is just another airline.

Cons: There was no closed caption for the movies or at least myself and the stewardesses couldn’t figure it out!

Pros: Crew was super nice and plane was quite empty

Cons: Take off got delayed (not in Alaska Airlines' control though), but all in all a very pleasant flight.

Pros: Crew was very pleasant

Cons: Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out.

Pros: Food good

Pros: Sat in the Key West airport for five hours because of delays. Somehow the other airlines managed to get their people on and off the island. Although they say they can’t land in a 25 mph crosswind we were watching the weather. It mostly stayed below 20 mph for hours before departure

Cons: Seats could’ve been assigned ahead of time

Pros: Plane was clean and on time

Cons: Better snacks

Pros: Good snacks, friendly flight attendants, efficient boarding

Cons: Flight was quiet delayed and there was no communication in the gate area about the reason for the delay until the end. Flight also kept saying it would take off at 2:22 and we weren’t even boarded at that point. Would have appreciated an updated departure time and clear and regular communication

Cons: Everything was fine.

Pros: Good leg room Love the deboarding process from the back

Cons: N/a

Pros: The seats on this airplane are very uncomfortable.

Cons: Flight left late, crew a bit unorganized seating passengers.

Cons: Not having an eight hour delay due to poor scheduling of the airline.

Cons: 4 different flight delays in chicago

Pros: Departed and arrived on time.

Cons: Legroom was minimal.

Pros: I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much.

Pros: Crew was efficient and professional. I got priority boarding for some unknown reason, so that went a long way toward making it stress-free up front. Was able to get my 22x14x9 roll-aboard in the overhead baggage compartment with wheels out, even though it doesn't fit in the sizing cage. Power to run/charge phones and other electronic devices is a much welcomed upgrade.

Cons: The seating configuration on American's A319's is lamentable. I'm 6 feet, 170 lbs and have never felt cramped on the Boeing 737s on Alaska Airlines, but the seat pitch on this plane was torture. The only thing that made it bearable was the dumb luck of not having a middle seat passenger so I could shift my legs and feet over in front of the empty seat and lift up the armrest. The window seat seemed particularly compromised as far as room goes. The IFE box takes up about 25% of your foot room. I still can't believe that in this day and age you still need a bread box sized enclosure to support the seatback screen. I could barely open my 11 in screen laptop - I had to type w/ the keyboard at a steep angle. And what's w/ only one emergency exit door over each wing. Not very reassuring.

Pros: Very good service

Cons: Ok

Pros: Crew was fine, nothing spectacular.

Cons: Paid extra for exit row on A321 - scam for AA to charge extra for this row, there is no extra leg room

Pros: I liked that we were able to use the go go entertainment from the headrest. Lots of things to choose from to watch

Cons: We could of been on time, we had a connection I. Atlanta and had 15 minutes to spare

Pros: Super comfortable seats. Lots of movie options.

Cons: Food was not very good

Pros: Seating lacked the ability to recline in any way. There were no snacks or drinks whatsoever

Cons: The seats could recline. On a top tier airline I expect comfortable seating that declines for the price

Cons: Great early morning flight.

Cons: Deplaning indoors. It's ridiculous to deplane down stairs to outside element February in NY

Pros: Free online wifi all the way Free Directv Friendly crew Free Snacks Free soft drinks

Pros: Seats were very spacious and comfortable.

Pros: Courteous, good in-flight entertainment and a free drink and small snack.

Pros: Crew amazing, smooth flight and on-time

Cons: Legroom and the fact that there is even s lower version of economy now! Yikes

Cons: Everything was excellent. I got upgraded to first class, the flight arrived early and I was on the left side of the aircraft so I had an excellent view of DC as we came in for a landing.

Pros: Crew was super friendly, considerate & helpful, esp the woman working my area. Options on entertainment were great & worked well

Cons: Dinner was horrible. Crowded

Cons: Punctuality

Cons: Awesome Customer Service

Pros: Crew was efficient and professional. I got priority boarding for some unknown reason, so that went a long way toward making it stress-free up front. Was able to get my 22x14x9 roll-aboard in the overhead baggage compartment with wheels out, even though it doesn't fit in the sizing cage. Power to run/charge phones and other electronic devices is a much welcomed upgrade.

Cons: The seating configuration on American's A319's is lamentable. I'm 6 feet, 170 lbs and have never felt cramped on the Boeing 737s on Alaska Airlines, but the seat pitch on this plane was torture. The only thing that made it bearable was the dumb luck of not having a middle seat passenger so I could shift my legs and feet over in front of the empty seat and lift up the armrest. The window seat seemed particularly compromised as far as room goes. The IFE box takes up about 25% of your foot room. I still can't believe that in this day and age you still need a bread box sized enclosure to support the seatback screen. I could barely open my 11 in screen laptop - I had to type w/ the keyboard at a steep angle. And what's w/ only one emergency exit door over each wing. Not very reassuring.

Pros: Staff was wonderful.

Pros: The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand

Cons: Not flying AA

Pros: The crew was funny.

Cons: I wish there was complimentary snacks.

Pros: Uh....quick boarding and pretty smooth flight

Cons: Seats, space

Cons: Spirit’ kiosk bag check is a waste of travelers’ time. Takes agent just as long to process—plus waiting in line a second time

Pros: The crew was great

Cons: The seats could have been comfortable

Cons: Extreme turbulence. Crew didn’t do anything to inform or keep passenw

Pros: Crew was great everyone was super nice!

Cons: Free food or at least not asking for tip

Pros: Crew was great. Fast flight. Lots of information from the pilot

Pros: Yes

Cons: Food

Pros: The crew were kind and courteous. The seat was comfortable.

Cons: Crazy rough, fast landing but not boring!!!

Pros: Very bad crew. Seats very uncomfortable

Cons: Crew could have been better

Cons: Flight was delayed over 2 hrs, as a result, I missed my connection, had to stay overnight at a hotel