We were delayed. We spent more time waiting on the plane than actually flying (it’s only a 37 minute flight). Other than that, it was fine.
Only offered water, no snacks provided, and it was cold on the plane, everyone was wearing sweatshirt or jacket in June. I asked for blanket, but crew said they didnt have anything and would turn the heat up, that didn't happen, so for 6 hours I remained cold.
Flight from New Orleans to Seattle to Anchorage was delayed for 3 hours My flight from Seattle to Anchorage was not rescheduled. I had to call the airlines to tell them to get a flight from Seattle to Anchorage they finally got me a flight If I hadn’t been aware of this problem I don’t know how long I would of waited in Seattle to get a flight to Anchorage!!!!!! Return trip from Anchorage to New Orleans in Seattle to New Orleans I was at the right gate when I realized something was wrong they had changed the gate without notifying the change l finally made it on time with minutes to spare & exhausted
I was at risk of not getting on the flight, as when I presented my boarding pass at the gate, it showed me as not having checked in. I was sent to the desk as the last of the other passengers boarded. The agent there said he could see that I had done all of my part and allowed times recommended, but it showed me as not checked in and he couldn't figure out how to correct it. He actually asked them to hold the flight as he struggled with it. He called for support, someone corrected it, and he printed boarding passes for both flights to reduce further issues. I did get on, and needed to ask someone to exit my seat.
Same crew flew with us from Palm Springs to Bellingham, so they were great! Friendly and kind from start to finish. Great experience!
Eddie, our flight attendant in the back was excellent. He was very kind and concerned for our happiness and comfort before and during our flight. He made the experience great. We had to deplane due to a ground delay and he made sure we had snacks and water to keep us comfortable while we waited. Overall, it was a great experience!
I liked the food. The WiFi was out and the flight was late.
Flight was delayed which caused us to have to change our connecting flight. Grilled cheese sandwich was served very hot.
I was so cold. I am so glad I brought a short sleeve shirt and a long sleeve shirt and a jacket. Also knee high socks and slippers
We were late so that was what was worst part
Delayed flight. Nicest crew member was a SW pilot flying seated next to me who kindly move to seat the final passenger. Flight extra delayed. My cup of refreshment of ginger ale was so packed with ice it was literally 2 sips.
For my birthday trip this was my second time ever flying, this trip was the best.
after landing, we stay 2 hours on the taxi way before reaching the gate The airline and the crew were good though
No trays in our seats, we sat in first row, purchased a business class fare. Had to hold our drinks and snack in our hands. No plugs for our cell phones. Had to pay for it a drink cocktail each. Seats so uncomfortable.
Southwest is Southwest. No frills. If you're luck enough to get a happy crew (we did), then it makes for a nicer flight.
Flight crew and cabin crew were great. I had to rearrange flights because my original flight was 3hrs delayed for weather, the rub is the flight I moved to boarded on time then we sat at the gate for 2 hours because scheduling stole our first officer for another flight, TWICE. Then our actual FO was an hour delayed. To make it worse my original flight went from a 3 hour delay to departing 15min EARLY. Just poor scheduling operations all around.
Bring back peanuts Take our drink orders when were all seated, especially after you switch to assigned seating.
I’ve always loved Southwest. No issues at all. I was flying standby and the gate agent was extremely friendly and helpful. Boarding was smooth and I was able to get a window seat in the emergency exit row. Crew was fantastic! They were very professional and accommodating. We had to divert from our destination due to weather but the flight crew kept everyone at ease and informed us of all pertinent information. Excellent flight
Plz don't take away free bags and free seating
I would have liked to arrive on time - not 5 hours late!
There was a security issue at the airport and we were unable to land. We circled endlessly and then landed at another airfield for fuel. We then circled the airport again, almost landed but didn’t fully touch down before circling again. I am thankful to the crew for keeping us safe- the issue was the airline and staff at the airport getting us seats on our connecting flights. That part was hours of searching for someone and getting in double my steps.
Boarding was organised and relaxed. Crew were fantastic! Seats were lacking padding causing butt pain and stiffness.
The check in and bag drop off for Sky Priority members is slow. The Clear security was also slow - a TSA issue.
Food from the flight from Atlanta to Santiago was very poor..
The worst part was I was NOT allowed in the lounge even though I was holding a first class ticket and have a premium American Express card. I have flown Business or First Class with many airlines. Delta is the ONLY one who does not extend this courtesy to anyone except people who hold the very expensive American Express card. As a result, I won’t fly Delta if I have any other choice.
Simply outstanding. Their new lounge for Delta One customers is a cut above the rest.
Thank you for not flipping the plane on the run way. You guys get a 5 star rating for the flight!!!
I loved having a most black flight crew during Black History Month; rather by design or accident I appreciated the representation. ❤️
Flight left early and arrived early. the whole trip was excellent.
Overall, it was okay. Seat was a little cramped. Would’ve liked more substantial snacks or opportunity to buy some.
Gate agent did not hold flight for connection, provided no assistance to get new flight
it was so bad. I tried to board my flight from vancouver to saskatoon. And to my surprise they did not board me cause the flight was changed and no email was send to me. and on my boarding pass which i got from seattle says different flight. I did not knew anyone from Vancouver, air canada crew was rude, i asked for today flight but they were rude and i had early morning dental appointment in saskatoon. I was so much in pain and my whole day is wasted today. and i suffered alot. They did provide me hotel but they did not provide me any food. I am really really disappointed first time had so bad experience with air canada. I may think twice to book it again. If i can get any reply or any composition that would be great. Thanks
Smooth flight. Boarding was chaotic. Could not hear the gate agent over the intercom. People were lined up in the wrong lines. Groups one and two were told to board through line one and group 3 through line 2. All very confusing. Once in the air, the flight was smooth. There was no entertainment option on this aircraft, even though it was a larger aircraft.
leg space better than expected. two washrooms for one plane isn't enough.
We boarded but then sat there waiting on some missed connection people to get on so we sat for about 15 minutes for that. Then we sat again because the passenger manifest was wrong and they had to figure it out before we could leave. That took about another 20 minutes or so. The crew was working hard to figure it out so it’s not their fault. It ended up being a system glitch where someone was upgraded to first class while another person was also in the same seat and it just created a mess that took a little while to figure out. They literally went to every person on the plane asking their names to see who was sitting in the wrong seat. I also hate the entertainment that must be watched on your phone or tablet. Just give us setback screens. It’s so much better. Almost every Delta flight has this now and it is so nice to have them. The crew did a great job. I have no complaints from them. They were very hard working, even with the mishap and a disgruntled passenger.
My priority checked bag was not loaded on the flight. I had to sit in baggage claim in Las Vegas for 2 1/2 hours waiting for the next flight. All baggage staff were very helpful, tracking showed it as scanned for loading. Nobody told me why it wasn't on my flight.
Food choices were very limited. Taste of the dishes was average.
It’s been awhile since I have traveled on United. I, along with my family who were on the flight noted how smoothly everything went . Boarding, flight crew and service was excellent.
The seats on this flight were almost roomy enough to be the basic amount needed for human existence. I think my favorite part of this flight was it landed at an A gate, which was the most palatial part of Sea-Tac I've ever seen - a massive improvement from the S gates.
The seats on this flight were almost roomy enough to be the basic amount needed for human existence.
Terrible. Cancelled my original flight. It made getting a boarding pass difficult. The AA employee (in a loud voice, so everyone around could hear) griped at me for not getting a boarding pass 24 hours before. I asked how I was supposed to do that when I had no idea what flight I was going to be on. She said (loudly), “Talk to AA customer service, not me!” I could certainly tell serving customers was not important to her. Our new flight was set to a completely different city. We had to change our rental car, and the price went way up. It took 2-1/2 hours to get checked in. By then our new flight had left. We ended up on stand by and had to split up the family to get to our destination. It cost us the whole first day of the trip. AA needs to employ people who actually care about doing a good job. I suppose those people are getting harder to find, but atleast try.
Loved the staff, boarding and drink options! Wish the comfort of the seat could have been better nevertheless
So awful Unreliable Unfriendly Bad Mad Mean Smelly Hot Late Overbooked Understaffed Expensive Cramped Narcs If they were a fruit they’d be rotten durian
At the beginning of the flight there was some turbulence and the announcement was made that there would be no beverage service. The turbulence only last about 5 minutes then it was smooth sailing. I noticed that first class got their service, but the rest of us did not.
Update departure times in a more timely manner. We are not boarding on time if the plane isn’t arriving until after our scheduled departure time.
Update.us on flight information in a more timely manner. Don’t say we are boarding on time ten minutes before the boarding time when the aircraft isn’t arriving for another forty minutes.
Took off on time and successfully avoided weather that looked to be a problem along the way
I liked everything. Except that my neck was hurting on the seat. I couldn't sleep.
We were delayed Al ost / hours after boarding so that maintenance had to add oil to the engines. Then the oil they grabbed had been left out in the Dallas record cold and was frozen. They had to go back to the hanger and grab some that was not frozen.
It was a code share with Alaska - would have been great if I actually made it on the plane, claimed I didn’t have a ticket or a seat even thought I was checked in.
