AUS - HPN
Find cheap flights from Austin to White Plains
Good to know
|July||Best time to beat the crowds with an average 38% drop in price.|
|March||Most popular time to fly with an average 34% increase in price.|
Average price round-trip
|$356||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Austin to White Plains
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $166 or less one-way and $264 or less round-trip.
- The cheapest flight from Austin to White Plains was found 61 days before departure, on average.
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be February, March and April. The cheapest month to fly is July.
- Morning departure is around 14% cheaper than an evening flight, on average*.
FAQs for booking flights from Austin to White Plains
Are there White Plains travel restrictions currently due to Coronavirus?
How long does a flight from Austin to White Plains take?
Which airlines provide the cheapest flights from Austin to White Plains?
Do I need a passport to fly between Austin and White Plains?
What’s the cheapest day of the week to fly from Austin to White Plains?
Which airports will I be using when flying from Austin to White Plains?
How does KAYAK find such low prices on flights from Austin to White Plains?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Austin to White Plains?
What is the Hacker Fare option on flights from Austin to White Plains?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Austin to White Plains?
Top 4 airlines serving Austin Bergstrom to White Plains Westchester County
Scores according to KAYAK customer reviews
Cons: "Nothing the service was great"
Pros: "Nice crew comfortable seats"
Cons: "Gogo entertainment app wasn’t working very well and would crash a lot during movies."
Pros: "Great entertainment selection and friendly crew"
Cons: "Headrest on the seat, and my seat would not lean back"
Pros: "Yes the crew was amazing!"
Pros: "The crew was very attentive and caring. While I worried I wasn’t going to get a seat, the staff reassured me if you paid for a ticket, you’ll have a seat."
Cons: "Alaska airlines did it well as they always do. My only complaints are ones that cross the entire industry where they are in a constant nickel-and-dime the passenger to death mode. This is no reflection Alaska alone all American airlines do it."
Pros: "Crew was good,,,"
Cons: "Don’t be an hr.late taking off for starters!"
Pros: "Food was good, crew was wonderful, entertainment was excellent!"
Cons: "Information or recommended products related to Airplane Ear as an email blast a week before flying would be wonderful! One of our party forgot they had these symptoms until it was too late!"
Cons: "My lower ratings are due to the new normal of airlines nickle and diming you to death. Cutting seat space, worst for me being over 6'. But the crew was great flight it's self was good as well."
Cons: "14 hour delay with the worst communication I’ve ever seen. Completely incompetent and almost absurd. Useless."
Pros: "Crew was thoughtful and kind. Comfortable seats and excellent in flight entertainment."
Pros: "Getting ahead of schedule"
Cons: "On the return trip I did not getthe chocolate bark as advertised, no WIFI. On the flight got out to he internet was super slow, not usable."
Pros: "Very simple and easy trip. The flight attendants even found a postcard my friend had left at the gate earlier in the day and gave it to me on the flight."
Cons: "Airlines are so scared to fly in inclement weather. I knows it’s safer but if it’s raining and there’s no sign of lightning it’s probably safe to leave."
Pros: "Virgin America"
Pros: "Clean nice plane. Free WiFi Free movies. Comfortable seats. Great staff"
Pros: "Seemed to be more legroom and overhead bin space. Fruit and cheese platter was great, esp. for the price. I was impressed with the entertainment options (tablet rentals for less than $10, and some free options with own device). Crew wasn't great, but good enough."
Cons: "The seats seemed narrower than usual. The space underneath the sheets was divided by the seats, so very hard to store anything there."
Pros: "Screaming kid kicking seat"
Cons: "Screaming kid kicking seat"
Cons: "Need a gluten free snack"
Pros: "Ammenities were my favorite for sure."
Cons: "I have nothing to be displeased about in my service given by Alaska."
Pros: "seat number"
Cons: "the flight was delayed they told us there was no room for our carryon baggage and we had to check it and then found out there was TONS of room to store our luggage the plane was old with broken armrests and super dirty stained floors."
Cons: "Take off and landing at exact time"
Pros: "Everyone is so helpful and cheery"
Pros: "The crew was friendly and attentive"
Cons: "Only one food choice in first class. Seat fine but hard to recline. Boarding was slow and late. My luggage was sent to the wrong place with a bunch of other peoples. They knew but lest us just wait for 40 minutes around the carousel."
Pros: "Arrived early and left right at scheduled time."
Cons: "Too hot on the plane"
Pros: "Smooth boarding process GREAT! Our 2 cabin attendants were awesome - Jim & Dan. Professional, pleasant, and they were well groomed in their airline attire. Attentative to the first class cabin and individuals too."
Pros: "I thought the crew was very nice and friendly."
Cons: "The seating of course leaves much to be desired - cramped having 3 people sitting together"
Pros: "We traveled on a Saturday, which is much quieter apparently. Both of our kids got their first pair of Alaska wings which they quickly added to their backpacks. The staff were friendly, they boarded is early so we could depart early and have a better chance of fighting the head winds. Overall, it was a pleasant trip."
Pros: "Attendants were welcoming, attentive and extremely nice. They all made flying with a 2 year old toddler an incredible experience. Thank you ladies!"
Pros: "Got there safely and on time. The staff was friendly."
Cons: "I'm tired of being crammed into small and uncomfortable seats. It seems comfort is only for people who can afford it. Headrests were non-existent. I'm not extraordinarily tall but the seat stopped just above my neck and felt like a hard, sharp surface rather than something soft and padded. And, of course, there's not enough leg room. Especially once the person in front of you leans back. I don't mean to sound petty but it felt like the airline was more worried about maximizing profits at the expense of their guest's comfort."
Pros: "Flight went smoothly. No major delays or disruptions."
Pros: "Left on time, arrived slightly ahead of schedule. Boarding was smooth. Plane wasn't crowded this flight so had adequate overhead luggage space. Legroom OK. Typical coke and a cookie for food unless you pay for more."
Cons: "Flight was really packed and I was traveling with a baby and ended up sitting next to a heavier person who kept bumping into me and baby. Felt very constricted and tense but the passenger was very nice. I just paid a lot for ticket."
Pros: "Friendly, welcoming staff; on time"
Cons: "Nothing at all!"
Pros: "Cleanliness efficiency professionalism courtesy kindness comfort"
Cons: "Nothing to not like"
Pros: "Airplane was clean and flight attendants were nice."
Pros: "Had to spend 550$ to book another airline. Not sure if they were overbooked or what. No checked bag. I don't understand"
Cons: "Service was terrible"
Pros: "Flight was on time as is usually the case with Alaska Airlines. Staff super friendly! good entertainment options"
Cons: "Internet use on airplane is very expensive"
Pros: "timely, good service .. I was kept in my seat ;)"
Pros: "Nice leg room, Flight Was Also Early"
Pros: "Service was super friendly. Flight arrived early. The plane was clean and seats were roomy."
Cons: "Traveling with an irritated toddler."
Pros: "Everything went pretty smoothly both ways (aside from turbulence)."
Pros: "Very friendly and helpful crew."
Cons: "Plane was on the older side."
Pros: "The efficiency of the crew and flight"
Pros: "On time departure, early arrival!, Captain kept us apprised of schedule, route and mild chop, plane was clean and service was very good."
Pros: "Great Nonstop Flight -"
Cons: "Had to wait 10 min for arrival gate to clear"
Pros: "The first class flight attendant JC was AWESOME :) I really liked the drinks and the in-flight entertainment that JC was responsible for."
Pros: "On time, nice staff."
Pros: "Boarding was quick"
Cons: "Some of the stewardesses were talking loudly in the back of the plane. Was disturbing for those trying to rest!"
Cons: "WiFi to work on the plane"
Pros: "On the plane legroom was much appreciated. Very convenient airport as living in Fairfield County. Good departure time, although general flight delays (Feb 3rd - runway problems) meant long lines & very crowded airport, with limited eating facilities."
Cons: "Return flight (Fort Myers to Westchester) flight was delayed - believe it was weather related & not the airlines fault."
Pros: "The flight delayed from 8.55 pm to 1.46 am. Arrived at white Plains 3.38 am"
Pros: "Tv control broken with wires coming out of the arm rest in all seats of the same row."
Cons: "There was a 40 minute delay texted to us 8 hours prior to the flight, but we were told to arrive at the normal time. Then, on arrival, two of the flight attendants announced they weren't feeling well, and we waited another hour, with few announcements which were audible only at the gate."
Cons: "Newer plane with bigger screens"
Pros: "Crew in the plane was nice!"
Cons: "Not charge me to check my bag after Alex said I could have a curtesy Check,"
Pros: "Crew was friendly"
Cons: "No suggestions this time just keep doing what you are doing"
Pros: "The inflight entertainment was the only great part of the trip."
Cons: "On time!!"
Pros: "The crews on Qatar airlines are always top notch!"
Cons: "The child not screaming the entire plane ride"
Cons: "Women at the boarding counter were rude and nasty."
Cons: "Absolutely perfect from departure to arrival. Our first time flying jet blue and it was incredible"
Pros: "The crew was great"
Cons: "more tv channel selections"
Pros: "Unlimited snacks, comfortable roomy seats, refreshing looking cabin, family boarding"
Cons: "On time flight"
Pros: "On time, great service, clean plane"
Pros: "Flight attendant was exceptional!!!"
Pros: "how much training is provided to flight attendants for listening skills?"
Cons: "uncomfortable seat"
Cons: "The check-in counter wasn't open until much before the flight. Had to wait a long time in a queue to check-in."
Cons: "Old seats, poor air, water problems, lack of communication from crew"
Pros: "JetBlue's product is predictable and overall one of the better products on the market."
Cons: "Got stuck in a middle seat. Always sucks."
Pros: "The flight was the smoothest, the service was excellent, watched football nfl thur.nite, could not have been better, thank you Jet Blue!"
Cons: "It was all good"
Cons: "We boarded, doors were closed then announced the flight was delayed an hour and we just sat at the terminal while a womans child screamed the whole time."
Pros: "Liked everything!"
Pros: "Refreshing to see an airline really care about comfort in all seats."
Pros: "Kindness--Inwas getting married in s week!"
Pros: "The crew was friendly. The plane super comfy and lots of room! So glad to say JetBlue is my new favorite airline."
Cons: "Over all flight was good, friendly and on time. On the first flight our seats did not sit back...stewardess had to remove our cushions to make adjustments."
Pros: "like the TV movie access"
Pros: "$100 credit for delayed flight."
Cons: "Flight delayed over 5 hours. Plane was a mess. Mixed responses from all JetBlue staff as to the causes of the delay from the airport staff to the customer service staff in the call center."
Pros: "On time and great food and service"
Pros: "Not Much. Worst airline I have ever flown on."
Cons: "Food was a bag of chips. No in flight movies. Flight was delayed several hours."
Pros: "Every one was helpful and kind. Especially boarding and unboarding personnel"
Pros: "Crew was courteous and attentive."
Pros: "They plan has a a lot of key room"
Cons: "When I bought my ticket I was not able to pic a seat. I am big guy and seat choice is a big deal. This was an obvious attempt to get you to upgrade to an even more leg room seat for a cost. When I called the customer no service line they told me i have get that done at the airport. I got to the air port early and they said you have to get that done at the gate but you can upgrade if you want. When i went to the gate they said you have to wait until 30min before the fight but you can upgrade. These are just shady sales techniques."
Pros: "Great service and comfortable seats"
Pros: "The crew was very funny and nice. They handed out healthy snacks, not just cookies and crackers and being able to watch th during flight helped the time pass"
Cons: "i just didn't like that you had to pay for anything extra.. if you wanted a blanket, headset, food or some drinks. Just seemed like a little much"
Pros: "JetBlue employees were friendly"
Cons: "Both flights were delayed with no notification to me I volunteered to check my bag at the gate and JetBlue lost it and hasn't refunded me Screaming children"
Pros: "All I can say, it was OK."
Pros: "Easy flight. Enjoyable. Great leg room."
Pros: "It was my first time on JetBlue and the ride is extremely comfortable."
Cons: "The departure time of the plane was moved foward by 2 hours and we got no notification from Kayak or Jetblue. When we arrived at the airport they said we were lucky to catch the flight because it had been delayed. If the plane was not delayed, we would have missed our connecting flight with no communication."
Pros: "Everything was smooth as silk. One of the best flights I have ever been on. I loved Sky-Fi and the entertainment choices. It was all on on time. I will definitely choose Jet Blue if I have a choice."
Cons: "I prefer to have my seat assignment before I go to the gate."
Pros: "Polite, efficient, value"
Pros: "I got home with little fan fare or incident"
Cons: "Flight delayed an hour. Video screen was malfunctioning. No supermodels on flight."
Pros: "Leg room is always a plus on JetBlue aircrafts."
Cons: "Or the aircrafts are dated or I am not sure why they cannot provide outlets for charging smartphones, or other devices."
Pros: "Flight left on time and landed on time. Friendly crew, great snack choices."
Pros: "Jetblue performs at its usual high level. Friendly staff, welcome from Pilot, and standard package of beverages."
Cons: "The E190 on this route is showing its age (as are many of Blue's E190s). Lack of power, tiny video screen, marginal resolution point to the need for an overhaul of this jet. They are apparently in progress of updating the E190 fleet. Much prefer Blue's A320's which in my opinion is a great ride."
Pros: "Roomy, comfortable seats - free Wifi and movies were a nice perk."
Cons: "Gate agent in Austin was nasty, rude, and incompetent. Obliviously did not have any respect for business travlers."
Pros: "Good value, Directv, efficient, free snacks and drinks, free in flight wifi"
Pros: "I managed to get overhead space. Person sitting next to me was nice."
Cons: "Seat-back entertainment electronics unit blocked foot space."
Pros: "The crew was attentive and helpful."
Cons: "Our layover was originally supposed to be an hour and a half in Phoenix. As we were boarding the plane from Austin to Phoenix, we got a notification that our layover had been delayed an additional 5 hours due to construction at SFO. I’d have appreciated more of a heads up than as I’m boarding."
Pros: "Fast boarding"
Cons: "More snack choices"
Cons: "First plane broken, second plane broken, overall 4 hours late, 2 hours of that sitting in a hot plane"
Cons: "Our flight was cancelled on Sunday and they couldn’t get us out until the following Saturday. So we had to cancel our reservation and get refunded... except American says talk to royal jordanian, royal jordanian says talk to air booking. Air booking isn’t reimbursing us and want US to pay $400."
Pros: "Nothing was better than standard"
Cons: "It felt like the staff had instructoions not to smile not even once. The food was beyond terrible. I’m not asking for hot bread like other airlines do, but at least serve it at room temperature instead of super frozen. Same for the butter. The continental breakfast had nothing continental about it"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Cons: "The legroom on AA's new planes is atrocious."
Pros: "Short flight."
Cons: "The gate area was way too crowded. No seats available for over three gates over, and then the announcement for boarding was made with a very lousy microphone...."
Pros: "Ease of check in"
Cons: "DIdnt understand why a seat as not assigned. A few people had the same issue and the gate agent suggested we may not get seats. Very stressful given he need to make an international connection. Gate service was not available early enough."
Pros: "Courteous personnel"
Cons: "Almost wouldn't let me check my luggage to Europe as I arrived an hour in advance to flight from Austin to Dallas, ground crew claimed I should've been there 3 hrs early. Says so nowhere. Then flight departure was delayed! No individual video screens, no choice of movies. No food."
Pros: "Flight was on time. Attendants were nice."
Cons: "For the 100th time, you seats are too dang small."
Pros: "Good price, effective transportation, nothing special"
Cons: "Very full, not super comfortable"
Pros: "Good entertainment options in newer flights."
Cons: "Food options for first class could be better."
Pros: "It's just like very other airlines."
Pros: "Can't think of anything at this time"
Cons: "Bought this ticket as gift for my grandson. His departing flight was 4 hours late! Therefore the people picking him up in L.A. Had to pick him up after midnight instead of 8pm. Airline wouldn't try to get him a seat on another airline to help the situation. Thought I was booking this on Alaskan airline but turns out they used American. Will never use this sight again. Going to book directly with actual airline next time"
Pros: "Seats were comfortable. Entertainment was appreciated. Flight was smooth and landed early. There was just no offer of food unless for purchase and I was hungry and look forward to that. Even just a bag of pretzels!"
Cons: "See above"
Pros: "Quick boarding to make up for a late flight arrival."
Pros: "I was flying with 2 children on my own and had an issue booking seats together, the gate agents worked to find a solution when we arrived and we were all seated together. Thank you so much for keeping us all together, as my one child has aspbergers and the other is only 8 and we are not frequent flyers. I highly recommend your airline to everyone I meet. Everything met or exceeded our needs. Thank you so very much."
Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"
Pros: "I like the movie selection"
Cons: "The landing was horrible like slamming on the brakes in traffic. Also when I bought the ticket from Alaska Airlibes on kayak I had bought it at a higher price specifically for that. There was an American Airlines ticket that was cheaper but I opted to pay more because I thought I was flying on Alaska not American. I was very disappointed to see that I was actually flying on American once I was pro ting my ticket and after purchase and "no refund" message. I was very upset about that!"
Pros: "Quick connection"
Cons: "Tiny overhead bins - even in first class"
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "The stewardess/flight crew were awesome."
Cons: "Airport staff, tight seats and boarding process."
Pros: "Our experience was very smooth. We appreciate all the work that went into making this a pleasant experience for all of us."
Pros: "The flight was very good. Boarding was good, shorter flight, smooth, landed and off we were."
Cons: "Seating still needs a little more padding for comfort. Delta airlines has a screen on every seat and you can see where you are and how far you have gone and so on. That would be nice. It was very difficult to hear what the pilot said when he spoke to say hello and whatever else he said. Entertainment? There wasn't any on this flight"
Pros: "wifi was great"
Pros: "Plane did not crash."
Cons: "Has anyone at AA ever watched the insane boarding process? No running water on the plane, not hot anything (coffee, tea, food). Generally terrible experience, like most of the airlines."
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Cons: "Staff behaviour"
Pros: "Staff was wonderful."
Pros: "Arrived. Crew was nice."
Cons: "Seat too small, cramped leg room. Was told there was no space for my carry-on and to check it, but there was plenty of space when I got on plane."
Cons: "The 20 minute wait before we could dock at the gate An annoying air vent making an intermittent noise... Something broken obviously"
Pros: "I made it home safe."
Cons: "However, the customer service was horrible and very unprofessional. I had to leave a loved one behind because nobody knew the rules and regulations on bringing back a pet! Now, I don't have my dog Tyson with me and my fiancé surprised me with him as an early Christmas gift. I won't be flying with American Airlines again!)"
Pros: "I did not like any of it."
Cons: "We couldn't hear any of the group calling. There were so many different reward members that by the time group B was called I had to check in my baggage. I was not able to pick another seat during ticketing. When I fly for business I generally have a carry on so I can quickly catch my ride however dour to check in of my baggage I had to wait another 30 min before I received my baggage. Air hostess were not very friendly or helpful."
Pros: "I prefer this size plane to the other alternatives."
Cons: "No snacks were offered at all."
Pros: "The flight was only 30 min"
Pros: "fly was on time"
Pros: "Boarding was fast."
Cons: "No internet on plane. Plane was older. Seats were not comfortable. Had to wait 40 minutes in hot plane for our gate to be available for our plane to pull into."
Pros: "Flight attendants allowed me to move into an unoccupied seat to have more room. Very polite."
Cons: "I paid $40 extra to select a seat and the seat was a middle seat and very uncomfortable and a rip off."
Cons: "Terrible customer service, multiple flight cancellations"
Cons: "Apparently my seat change did not go through because I was still stuck in the last row near the bathrooms. I must say, the fecal aroma really complemented the on set nausea that was triggered by the turbulence. Every time I thought I was gona drift off to sleep I was rudely awakened by the constant "thwacking" of the bathroom doors. The family next to me was nice enough but they did have a toddler who was very loud and unhappy and the tantrums followed. I have been a server for 14 years and generally can brush annoyances off like this but this was by far the worst flight I have been on."
Cons: "Headphones should be provided in flights"
Cons: "Got cancelled"
Cons: "When going to website to link to free entertainment the flight is wifi capable but you must purchase Internet. Not sure why they did not make the move to add free entertainment on a 4+ hour flight."
Pros: "Crew were nice and as accommodating as possible."
Cons: "On a round-trip, both airplanes on outbound and return flights had mechanical failures, resulting in over 3hr delays both times. This was for a short Austin-Dallas round trip, where I could have driven in less time than what I spent delayed at the airports. I can only conclude that AA is skimping on maintenance."
Pros: "No weather issues this time"
Cons: "Nothing good flight"
Cons: "3rd flight with AA this year. Luggage damaged for second time."
Pros: "Power outlets. Friendly staff."
Cons: "What entertainment was there? No movie, you had to pay for internet. United to me seems to be a lesser luxurious airline, not like how it use to be. It’s apparent that they are making some cut backs. Not liking this bag fee they’ve added."
Pros: "Good entertainment selection"
Cons: "Stewardess was impatient, rude and not helpful. Asked for milk & it was spoiled which made my daughter gag. Worst part is I called United to confirm they would take care of the transfer of my luggage all the way to my final destination even with sleeping over in Japan & they said yes. Turns out, I had to get all my luggage & check it back in the next day."
Cons: "No legroom in economy"
Pros: "On time departures and landings"
Pros: "Not much"
Cons: "Due to space limitations this was one of the most uncomfortable transatlantic trips in about 30 years"
Pros: "Punctual flight, fabulous flight attendants, and the best airline food I’ve eaten in a long time. I can’t remember the last time passengers were given a menu to order food from ."
Cons: "No WiFi on board"
Cons: "Flight switched, old plane operated by Privelage Style, 0 entertainment and poor service throughout the 7 + hours from Chicago, flight an hour delayed as well"
Cons: "My July 11 fiight UA1259 was delayed and I could not connect to Milan. I had to stay in Newark for 1 night. But UA assigned me a hotel about 1 hour driving from Newark Airport. I had to rent by my own money $160 a day. UA should arraign a hotel either close to the airport or pay the rental car for me."
Pros: "Just your avergae flight and time for a quick flight to a nearby city"
Cons: "Just luggage being lost at the final destination was a despressing conversation"
Pros: "Overall experience was good."
Cons: "The food and the long layover"
Cons: "3 hours late departing, missed connection in EWR"
Pros: "The flight was just another flight, crew was speedy, and proficient."
Cons: "The seating is way too compact. Me and my neighbor we're hitting elbows the entire time."
Cons: "Explained above"
Pros: "United did manage to reroute us so that we cought up with the flight to Europe we were booked on."
Cons: "The arrogance and attitude from air crew, ground service staff to lounge receptionist was unreal."
Cons: "Price was not competitive"
Pros: "Everbody seemed nice. Smooth ride."
Cons: "The back bins get filled too quickly. Same issue going and coming."
Pros: "The connection Austin to Newark, Newark to Amsterdam"
Cons: "plane could be cleaner"
Cons: "It took almost 15 minutes to get my bag back that I had to gate check. We were not allowed to carry on."
Pros: "Great staff"
Cons: "I wish they posted about the United App for free entertainment."
Cons: "Nothing compares to QANTAS!!!!"
Pros: "Smooth flight. No delays. Courteous staff."
Cons: "Purchased two tickets for my wife and me and our seats were separated. Another couple were separated as well. No good very dissatisfied"
Pros: "Polite crew"
Cons: "Stinky plane"
Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."
Pros: "Personnel is nice"
Cons: "There is no one to help guide you if you have questions. Basically if you need help, get in an unorganized line. Check-in is a free for all. Signs are not clear or prominent. TSA Pre-Check was closed at one part even though I was told it was open."
Pros: "The crew was awesome for both of our flights! Very pleased with United!"
Pros: "Male flight attendant was friendly and relatable"
Cons: "Very rocky flight, female flight attendant was mocking male attendant, reading from the manual so I was hearing all the possible worst things that could happen and sanitary conditions of the bathrooms, very unpleasant. We also ran out of water so instead everyone had to wash their hands with the bottled water and sanitary wipes"
Pros: "The flight was uneventful and we landed early. Although there were no entertainment options on the plane besides wifi, I just watched my own shows on the smartphone. The snack that we got was actually not bad."
Cons: "Seat is still a bit small, even with their updated seats that moved the seat pockets to the top. Cushion is hard and became uncomfortable after an hour o so."
Pros: "The United Service was a VIP treatment for me. Im very happy with this airliner."
Cons: "I need to pay for the entertainment I know the movies have cost but the TV and Music was a sad moment for me thanks God I Have tetris on my cell."
Pros: "I liked that I slept the whole way."
Cons: "That united barely serves any snacks, need something besides that wafer that won't even make a dent in hunger."
Pros: "Piolet communication, safe smooth landing inspite of horible turbulence."
Cons: "4hr delay, late on serving snacks, small aircraft, no tv, no phone charge system in the seats like other airlines/planes has."
Pros: "Like the prompting with manage the fist travel (Austin-Houston)."
Cons: "The travel Austin-Houston only they serve wather! That's ridiculous. In the way Houston-Quito the fly assist not collaborate in the order of the passenger behind me. He's stay the travel continiusly standing and kick the seat. The people not turn off the cellphones and electronic equipments. The old mans passengers not respect the rules."
Pros: "I like having options to purchase snacks during the flight."
Cons: "Boarding process was horrible. Very little overhead bin space available so many carry on's had to be checked. Leg room was worse than other airlines. Had 3 flights cancelled in a matter of 24 hours when other airlines were running flights at the same time. Needless to say - not a good first experience with United and won't be flying them again any time soon."
Pros: "Everything went smoothly"
Cons: "Our departure from O'Hare was delayed for over an hour because we were waiting on a truck to come and spray the aircraft with de-icing fluid. Ordinarily I would be understanding in this, but speaking as a military pilot, a simple walk around of the plane would have shown no ice or snow accumulation on any surfaces, and precipitation had steady stopped. It was sunny as they finally sprayed the empenage down. Compounding our frustration was a lack of communication from the flight crew. We were already boarded and delayed over 30 minutes before they announced the reason for the delay. There was no update as to our position in the queue of planes waiting for de-ice. And when the truck finally did show up, it sat next to the aircraft for close to 10 minutes before it finally began the process of de-icing our iceless aircraft. Very frustrating."
Cons: "Very disruptive passenger"
Pros: "The flight was quick and the flight attendant and crew was very kind and helpful."
Cons: "The Airplane was extremely cold!!! The seats were not comfortable"
Pros: "Ease of getting to the airport and gate for our flight. Flight was short but I was comfortable."
Pros: "we landed on time"
Cons: "we took off late"
Pros: "I didn't miss my connecting flight"
Cons: "Only 10 minutes to go 30 gates to catch my connecting flight. Not good at all!"
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Pros: "Crew nice."
Cons: "Paying for tv. Internet in airports doesn't work."
Pros: "Not much you can say about a 30 minute flight."
Pros: "New seats were comfortable!"
Pros: "Everything went smoothly. Gate attendants and flight attendants gave clear instructions, kept us informed of the progress and status of boarding/the flight/ landing etc."
Cons: "no complaints"
Cons: "Lose baggage"
Pros: "One of the legs of our flight was canceled due to weather. The staff at the desk was very helpful in getting us rebooked."
Cons: "Check-in staff was so unfriendly and unprofessional, I have decided to never fly United again. It also took almost 25 minutes on-hold to try and get a customer service rep on the phone and by that time I was going to be late for my flight and United would not refund my money even though it was their issue that was causing my delay. There are too many other airlines to have to deal with the rude people at the check-in area and the lack of customer support."