Find Deals on Flights from Baltimore/Washington to Minneapolis St Paul (BWI - MSP)

Brilliant marketing. Spirit positions itself as an un-bundled ultra-low cost airline, then hopes, wishes and prays its customers will make (costly) mistakes by taking an extra bag, getting hungry on the flight, forgetting to print a boarding pass.... They put the burden on not terribly sophisticated customers to have total knowledge of Spirit rules, execute their travel plans perfectly, then punish them with jacked up penalty prices for each rule infraction. Spirit calls it unbundling. They should call it buyer beware.

The crew was helpful and friendly.

I found the website to be a pain. I needed to check in and it made me join the Spirit club in order to check in. (I fly rarely.) Then, it offered me a discount to check my luggage on line, and it wanted me to join something further, in order to claim a $9 discount. (Again, I fly very seldom.)

I liked the spaciousness of 1st jet I took to Minneapolis St Paul airport. I was able to entertain myself playing backgammon. The plan I took from Minneapolis to Midway was small. The ride was very smooth.

Upgrading to First Class made it worthwhile.

As a minority provider of service at BWI, the gate was the furthest from the entry. Gate security is almost always a source of delay here.

On the return trip after being delayed for FOUR hours spending a total of seven hours in the airport. My teammates and I were informed that our flight was cancelled due to the crew "timing out." This was completely unacceptable. They told us yjayvyhe earliest wr could leave would be 4:45pm the next day! I play on a rugby team with lawyers, teachers, and students that were expecting to get back to their obligations on Monday morning. I am currently a law student and was forced to miss my class. We waited in line to 're book for more than an hour and a half because there were only 3 associates available! Of the three only one man actually knew what he was doing. He was able to get me on to an early flight the next day however my teammates that were with the other associates did not have that option because the associate couldn't not find that flight in the system! He had to ask my guy for help. That assiociate still didn't manage to do things right because he spelled multiple people's names wrong, and then told them there was nothing he could do to fix it. Finally my teammates and I didn't even end up on the same flight. Some of them were forced to take indirect flights through Chicago and Denver! We live in Washington DC! This experience was horrible. I will never fly spirit again !!

It would be nice if you let the passengers know about your baggage scam. Charging for a carry on is bullshit for one and two, who made the rule if your carry on is a backpack or a duffle bag its free but if one had a small bag with wheels then it cost $50. Also when booking it wasn't apparent of all these hidden cost. It shows that Spirt is lowering there flight cost but screwing the passenger over on the back end. It takes customer loyalty out the window.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Spirit airlines sucks.

The seats were very short. A couple extra inches of headrest would be very helpful for your taller passengers.

Departed and arrived on time.

Costs as much as the majors by the time they are through nickel and diming you. They cram even more seats into the plane and the seat was designed by the Marquis de Sade. Takes air travel to a new low. Look for a deal on the majors.

Front desk / baggage cost was very disappointing and I feel manipulative. I tried on line and it would not work (being 66 yrs ) probably my last attempt at "Spirit"

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.